The best thing I ever did was go see Dr. Lutz four years ago I was 290 pounds I was on all kinds of…read moremedication. She basically told me that she did not want to give me all that medication that it was killing me. She told me the truth unlike a lot of doctors that just want to give you medication she gave me the truth and it changed my life I'm now 210 pounds. I go to the gym all the time and the only reason I have to see Dr. Lutz now is when I hurt myself at the gym lol

I was referred to Dr. Lutz by a friend a few years ago, and I honestly couldn't be more grateful…read more From my very first visit, I felt truly heard and cared for. Dr. Lutz takes the time to listen thoughtfully and never rushes through appointments. Her depth of knowledge is impressive, and she explains everything in a way that's easy to understand. What really sets her apart, though, is her incredibly calming presence--it's something you feel as soon as she walks into the room. The entire office staff is just as wonderful--professional, kind, and always welcoming. Whether I'm dealing with intense anxiety,blowing my back out (what I'm currently dealing with lol) or anything in between, Dr. Lutz has guided me with genuine compassion and expert care. She's helped me through some incredibly difficult times, and I truly trust her with my health. I can't recommend her enough!

One Medical is an interesting place to review because... it's not a restaurant, and it's not an…read moreentertainment place. But it's a place you go to see a doctor. And in the spirit of Yelp... I review everything. Including... walk-in doctor's offices. So, I'm a One Medical user, and I've used it for about six months. This is my home location, and I'm definitely a fan. One of the main things I like about it is how you can get labs done by just walking in anytime. You don't need an appointment. You just walk in and wait. If there's a line, they can give you a time to come back. Or, if there's no line, you can just sit in the waiting room. It's very nice to have a lab on site, and you don't have to deal with the whole Sonora Quest adventure that a lot of us Arizonans deal with. I've seen two nurse practitioners there. Both of them were helpful. And not only did they show good bedside manner--if I'm able to use that term, despite not actually being in a hospital bed--but they also were quick to respond to my messages on the app. The service here is painless. No pun intended. It's easy to make an appointment. Their app is very well-designed. And this location is clean and friendly. I would recommend One Medical if you're looking for a simple primary care experience.

The providers are top notch. I've been a patient for 8 years or so and my child has been a patient…read morefor maybe 6. We always get the best care and follow-through. But whoever is handling the billing lately is so rude, am not sure what happened. Maybe they outsourced it? I've never had an issue until recently. I called to clarify a charge that didn't seem like it was coded correctly. The person I spoke to on the phone was obviously busy with so many other things in the background and seemed annoyed and said she'd pass along my concern. I asked in the app and the person who replied was extremely rude as well, when I was just looking for clarification. Apparently a Saturday appointment triggers an extra $87 charge as "after hours" even though that was never disclosed and it shows on the website that they are opening alternate Saturdays (again with no mention of it being an extra fee or extra hours.) It wasn't an emergency and we didn't need to go on a Saturday. I just think that it should be disclosed somewhere that an extra fee will be incurred. My first inquiry in the app received a very patronizing "non-answer" to my question. The AI in the app is great but it doesn't handle billing. AI isn't always helpful but at least it's not rude or insulting. After the back and forth, I logged in to pay the balance that I should not have owed, but I chalked it up to a lesson learned. It showed zero balance. That was a few weeks ago, and today I got a bill in the mail showing the outstanding balance again. The providers and the quality of care are amazing. I just felt insulted the way I was treated by the billing people, and that's left a bad taste in my mouth. I would definitely recommend One Medical but be warned that billing might be a hassle now that I guess it's being handled by new people.

Dr. Froese is fantastic! Her service should be a model for Healthcare in the USA these days! Quick…read moreresponse! There are real advantages to using Dr. Froese as you Primary. Insurance is not needed, she knows the ins and outs of the medical industry and has cost effective solutions for out of office care. On top of that most things can be done in house and I always get a response within a day. I highly recommend using this Concierge service and skip the rat race with the medical system that has been a total mess since Obamacare started.

Dr Ash is the BEST!!! Very thorough and on time! Her team and front desk is great! I highly…read morerecommend her!

Dr Gupta is a great dr and person, She has been my family dr for over 10 yrs. Very thorough!read more

Very thorough Doctor, professional, kind, caring, excellent communicative skills, great support…read morestaff and front office staff, lab on premises, keeps you well informed and checks in frequently, would highly recommend to family and friends

Dr Ross is more than just an excellent physician. He is caring and kind and LISTENS to his…read morepatients. I never feel rushed. His staff reflects his high level of patient care and professionalism. I wouldn't go to anyone else. If there were TEN STARS, I'd award them all ten.

Dr Ross and I had differences and rather than calling me and talking things out, he cancelled my…read moremembership. He is a good doctor but every time I talked with him, no indication was given him of his unhappiness with me.. Stay away

Doctors and staff are wonderful! Always a patient-oriented…read moreplace. Check-in keeps getting better all the time.

We really wanted to like this location. We visited twice for our newborn check up and a weight…read morecheck. The scheduling process seemed very unorganized, they couldn't find our chart, rescheduled on us, and then had us wait with our newborn in office for over an hour after our scheduled appointment time after seemingly forgetting about us. They almost forgot to do the required newborn testing until we brought it up as the dr was walking out. It's a shame because the facilities are new and very nice.

I've already met him through my girlfriend and he is very polite, very professional very noticeable…read morespent the time listening to the patient. He's very friendly, not afraid to suggest what he thinks. He seems to be an amazing doctor.

I've been a patient of Dr. Ortiz for years. He genuinely cares, listens, and the follow up is…read moreimmaculate.

Great Dr. and staff…read more Dr. Hatfield is direct, friendly (infectious smile) and clearly knows his business. I was especially impressed with the efficiency of the friendly staff. They have a lot of people working there. I'm a new patient, but can't think of a thing I'd change. Nice work all!

I have an adult son with Down syndrome. We loved Dr. Scott Hatfield and were sad to see him leave…read more This office was bought up by Village Medical. Today we saw the PA name Loren Eberhard and he was truly wonderful with my son. I had plenty of time to ask him questions and he gave me some great suggestions. I thought I would leave this office, but after meeting him and his dear staff, Yassmin and Maria, we're all in. Thank you, Loren. Sincerely, Gina Johnson

PA, Megan is a caring, sweet, professional, and compassionate provider. I am so sad to leave her…read morecare after 10 or so years. I give Megan five stars, but overall the office much much lower. On the other hand, the front desk staff is the worst I've ever dealt with. They are rude, unprofessional, and very unhelpful. They do not listen and appear quite uninterested in your presence and your requests. Clearly they do not understand they are in the service industry with issues that require careful listening and compassion. I am not a bit surprised to see that I am just one of many that have experienced this issue with the front desk staff. The good news is I found an awesome new provider with a very professional and friendly office staff.

This place is the worst the front staff are extremely rude, and you never actually see a doctor.read more

Absolutely fantastic physician. Great diagnostically and has incredible patient relations.read more

The BEST physician. Seriously, he is the BEST! So good at listening and caring. Constantly goes…read morethe extra mile for people. A rare gem!