I was hopeful about going here for PT until I started treatment. The space is really beautiful and…read morethey are pretty quick to get you in for an initial appointment (you need a script from your PCP first though) After one evaluation and 2 sessions, I realized they weren't experienced with treating chronic pain even though they knew that's what I came in for. I ended up getting pretty hurt because in my second session my overzealous PT had me do some exercises that just weren't appropriate for where I am at. Although at that session she explained that they probably weren't a great fit for me because they aren't used to chronic pain, I just wish I was told that outright. Or even at the end of the evaluation. The plus side of this place is that, unlike most PT offices, there is a lot of space and privacy when you meet with a PT. I'm sure they do a decent job with the generic one time knee/whatever injury kind of pain but because of my experience I wouldn't recommend them to a friend. *Note, they aren't at 280 Washington St anymore- they're at 20 Guest St. Brighton in the New Balance Building

Please do not leave your family member here. Particularly not on that second floor…read more The staff is unprofessional, abusive and the care is negligent. Spare your family member the abuse.

Our dad spent about six months at this nursing home, and our family is truly grateful for the care…read morehe received. The facility was always very clean, which gave us additional peace of mind. From the very beginning, the staff were attentive, kind, and genuinely caring. One of our biggest concerns was the language barrier, but the team went above and beyond to make sure he was comfortable and understood. They showed so much patience and compassion in the way they communicated with him and cared for his needs. We appreciate the warmth and respect they showed him every day, and we're very thankful for everything they did.

My mom has been in good and awful rehab facilities, and this is the very best. She has nurses and…read morePTs and other caregivers visiting her many times of the day and night. They all know her and are on top of what meds she takes and what type of support she needs. I've had lengthy discussions with her nurses, who are easy to find and extremely knowledgeable about her. The food is good, she has opportunities for socialization at meal times, and when she presses the nurse call button a nurse responds right away. Honestly, I don't know what more I could ask for.

Wonderful experience here Had right knee replaced…read moreEveryone here was great Spotless facility

If I could give zero stars, I would. The nursing home in Dedham basically keeps the patients fed…read moreand clothed. Beyond that, forget it. The patients are slumped over in their wheelchairs in front of a TV. You ask for something, and the response 90% of the time is "I'm busy". The place serves as a hospital only when in it's in their best interests. In a nutshell, it's one big corporation. Horrible.

My Mom was a long term resident on the 2nd floor. The nurses, CNA's and unit coordinator, Nancy…read moretreated her like they would their own Mothers. She enjoyed activities like bingo, outings to Castle Island and the New England Aquarium and Fenway Park. The food was awesome. She could not have received better care anywhere!

The uncomfortable truth: nobody wants to stay in a nursing care facility. They'd rather go home. I…read morehad an acute infection that required surgery, 6-weeks of I.V. antibiotics and physical therapy. Top notch physical therapists here. No one stared over my head reciting canned lines. They took a genuine interest in my goals and plotted continually towards my success. I felt empowered to test my limits within the confines of safety. The food was good. Visitors were impressed when they came by. I was assigned an incredible doctor who was very knowledgeable with years of practice under her belt. Despite the cultural pitfalls of the general lack of privacy one must endure to survive a nursing facility, the staff really did the work to try to make things go as smoothly as possible. It was clean. No bugs or rodents. I never had anything stolen. I would definitely recommend Sherrill House.

In-patient for 5 of 14 days rehab for hip surgery. The absolute worst care. Wouldn't send a pet…read morethere. Same place in 2022 was fantastic. I had 2 aides criticized for negligent cate, Big mistake. Made my stay miserable. Put in a chair for 4.5 hours. Aides never "saw" the help light. Walked out after 5 days. Can't believe how much their attention to patients took a turn for the worse.

The actual physical therapists are generally very good, with one or two exceptions, but otherwise…read morethe nursing staff (which includes the aides who take the actual care of the patients ) is not good. These helpers are understaffed' , have too much work to do so they're constantly rushing to get you in or out of bed, helping you to get into a chair,go to the bathroom, or leaving you there for a long time ,etc. One nurse made me sit in a chair for four straight hours although I pleaded that I had pain from my fracture and wanted to go to bed. I was not happy there.

The building was so run down and uncared for. All we saw were a lot of bodies parked up against…read morethe TV -- outside area had no cover. No one was out there but if they were they would burn to death. It looked awful. Just awful and SO expensive! $17k a month take your LO to rot like a vegetable. Please. Just shout this place down.

I read these midling reviews here and on google maps, but this was the best place/option at the…read moretime for my father when he was released. This facility will literally will put your loved one at risk. My father was rushed to the ER after I found him slumped over in a chair. His room was next to the nursing station. I asked the nurse simple questions like has a doctor made his rounds today and seen my father and did he eat his breakfast. The nurse would not answer these questions directly, forcing me to ask them repeatedly until she admitted she did not know the answers and would have to get back to me. I then asked for assistance for my father. Two people came to check on my father including the doctor. It was not until the 3RD person came in and they took his vitals. It was a dire situation and he desperately needed O2. Thankfully they relented and called the ambulance. During this difficult time, the nurse who I asked the simple questions reported me to the administration. Jeremy, some sort of nursing supervisor, entered my room (while my father was in distress) and accused me of threatening behavior, which he could not articulate. He then threatened to call the POLICE to have my arrested. LOL Guys, these guys are unprofessional clowns. If you have a loved one who you care about, do not send them here. If you have someone you are trying to get rid of or possibly punish, this is your place.

Left my nana to die essentially. I visited to find her (she had dementia) scratching her arm down…read moreto almost the bone while the hatian staff workers talked amongst themselves and paid zero attention to the patients. This place is worse than a state ran facility

From the owner: Belmont Manor is a community leader in providing quality-driven post-acute and long-term care…read moreservices. We are committed to providing a continuum of care in an environment that promotes optimal functional ability, interdisciplinary care, and the integration and provision of community resources and education. We promote a challenging and professional work environment through on-going staff education and Continuous Quality Improvement programs, which meet the needs of an ever-changing health care population. We provide inpatient medical, nursing and rehabilitative care for individuals who are unable to live in an alternative community setting, but who do not need the diagnostic or surgical services normally provided by acute care hospitals. We are dedicated to improving the quality of life for residents by assisting them in achieving their maximum level of independence. This is accomplished through supporting resident's psychological and social needs, maintaining resident self-respect, providing a home environment and respecting resident needs and privacy. We provide rehabilitation and health maintenance to each resident as deemed appropriate by the interdisciplinary health team: this includes nursing, physical therapy, attending physician, occupational therapy, therapeutic recreation, dietary and social services. Everything we do at Belmont manor is for the purpose of enhancing the quality of life of the residents.

my 13 year old daughter was there for 16 days. On the last night of her being there before…read moredischarge she was physically assaulted by a 16 and 17 year old. I did not receive a phone call, or email about this. The staff made sure to let me know all of her stuff was trashed by other patients but nobody said anything about a physical assault. I was not given her health records and her discharge paperwork conveniently did not mention an assault. It actually stated she was calm and in a good mood when she left. Not that she was sobbing and nobody could give us the full story. This set her back with her anxiety tremendously.

Worst hospital ever. A nurse told me that I always have a grimace face. Well, when you're…read moreclinically depressed you can't smile. This place should be ashamed of themselves. Horrible place!

I was inpatient and outpatient. I couldn't have asked for…read morebetter on either! Inpatient has a commitment requirement that the patient will participate in physical rehabilitation for three hours every day. I found this immensely beneficial, since some places just leave you doing little or nothing every day. The rooms look like The Four Seasons Hotel! I was in a room of my own...all hardwood, large windows with water views, a nurse with no more than seven patients. Lots of rehabilitation work, but everyone is very attentive. My nurse was phenomenal. There are no meal menus. An attendant comes to your room with a wheeling computer cart, and reads you menu suggestions, but you are always free to voice your own choices and wishes. Food was delicious. There's so much detail to every single thing here! If you HAVE to be somewhere, it's a terrible catastrophe, but being at Spaulding, Charlestown is the best!

Poor old Stinky P. has not had the best of luck lately trying to get around without falling. A few…read moremonths back he took a bad fall and ended up having to have Hip surgery at MGH. It was not an easy surgery for him because...well...he is old and frail. He was then shipped to Spaulding for weeks of rehab. The facility is very nice, all private rooms with big TV's and couch. The staff there is very attentive as most patients there do require a lot of care. Poor old Stinky could not do much but they did keep him busy with therapy...physical...occupational...and speech. The therapists were really wicked pissah, especially the physical therapists. They utilize a nice gym well equipped for various treatments. They were all very patient and considerate of Stinky but definitely wanted to push him to maximize his efforts. Special shout out to Josie who was very kind to old Stinky and used her considerable amount of charm and persuasiveness to convince him to want to do more, even if he was a bit tired and cranky that day. She is a true gem! Back on the patient floor...the PCA's were true heroes doing the not so fun parts of patient care. They were very hard working and attentive. Special kudos to aides A. B. ...truly a super kind and most efficient young man. He will be very successful in whatever he wants to do in his young life. Also to Marie...very good spirited and fun and very dedicated to her charges. Always liked to see RN Elsie come on duty. What a lovely and sweet lady. Big kudos to RN Briana R. She always made sure old Stinky was well taken care of and had a truly winning personality. All the nursing care there was really wicked pissah though. The doctors Stinky dealt with were very kind and ambitious to find ways to help him with his various afflictions. Food was pretty good...some dishes yummy and others...well...not quite as much. Not really all that hungry when ill though. Stinky did have a few complaints, but not many. Stinky was kind of sorry to leave Spaulding as they took good care of the cranky old dude. It is a good place to go to get some groovy rehabilitation.

Connor provides the care and knowledge of not just any PT. He spends so much time and patience…read moremaking sure that you are doing things correctly and makes sure that you are working on the core exercises for your ailments. He pushes to give you the best results while still being motivating and super nice and professional! Highly recommend!

This review is NOT about the PT, NOT about the location. It is about the senior management that…read morethinks that an answering service is a good way to deal with customers - absolutely impersonal, inconvenient, and highly frustrating. Nothing worse that being treated as a "date of birth". AWFUL. Why can't we call the location directly? As a business owner myself with multiple offices, I know that this is possible.