I'm very disappointed in my service today especially since I trusted Staci. The good reviews and her experience was something I trusted and was even confident in. This piercer had a lot of red flags and in hindsight I should've not even gotten it done there as soon as I saw the equipment, and even before I got there because Staci was just brushing me and my concerns/questions off before the actual session. The first red flag was she had her apprentice pierce me and she wasn't even there to supervise. 2nd red flag was them using bioflex (which is made out of plastic and should never be used for initial piercings and titanium is the only appropriate piercing to be used, they were touting it like it was the best thing to use though) I should've walked out as soon as I saw that because never in my life have I been pierced with bioflex, it's always titanium flatbacks. They used 18g needles and said my piercing will heal as 20g too which is not a good gauge for cartilage piercings, they told me to just stretch it which is counterintuitive, CARTILAGE IS MORE RIGID AND WILL CAUSE ME A LOT MORE PAIN TO STRETCH!!!. I went to an APP store and they said while the piercing was straight, it's just the jewelry was highly inappropriate bc it's a corkscrew for nose piercings. Anyways I came back and Staci just exploded at me saying it was an insult I got a second opinion and just very passive aggressively telling me to sit down and she'll put metal in my ear if I wanted that so bad. It made me highly uncomfortable and I didn't even mean to insult her, besides she can't even be mad because it was her apprentice and NOT HER who pierced me. I spent 50 bucks to be berated and I will not be going back again. I felt very blindsided especially since she's been saying she uses surgical steel, even that's better than bioflex. I feel SCAMMED. Avoid this piercer. She was very defensive and mean, I have the RIGHT to get a second opinion because it's my body, no reason for her to be so unprofessional and raise her voice at a customer like that. I asked her to educate me on bioflex and she got even madder and defensive. Traumatic experience. read more

Geronimo Tattoo & Piercing Studio - Picture of the piercing itself - Tattoo Near Me - Burnaby, British Columbia

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We went to Geronimo Tattoo & Piercing to see about getting my ears pierced for the first time. Parking was restricted out front as per the location during rush hour (no parking 3-6pm), but there was a tight parking lot behind that we were able to squeeze into. After meeting Staci, and having a conversation involving candy, expectations for piercing, and signing a waiver, I got seated promptly as a walk in, and was taken into the back for my first piercing. She was professional, courteous, friendly, and highly informative as well as supportive for after care. With a bright disposition and welcoming attitude, I will definitely be back here again and stay in touch in future. Thanks for the great first experience- one of many more to come~! :) read more

Geronimo Tattoo & Piercing Studio - Back door - Tattoo Near Me - Burnaby, British Columbia

Staci pierced my daughter's ears and it was a great and professional experience from start to finish. She made us both feel at ease and gave us the knowledge needed to take care of the healing process. When my daughter had an issue with one ear having some swelling and inflammation two months later from an unknown cause, Staci cleaned it out, put in a new hoop and gave great advice to help it heal again, and also helped my daughter calm down a lot. Would recommend for anyone but especially children. read more

I got my helix piercing done today as a walk in. It was my seventh piercing and my first at this establishment, Staci did my piercing and I immediately felt more welcomed than previous shops and as for the piercing I felt nothing, no pain, and had to check in the mirror to make sure she actually pierced me lol. Staci also gave more in-depth aftercare instructions and advice as well as things to look out for and when to come back for a checkup. overall this was the best experience I have had out of all seven piercings and will definitely be back! :) (it's almost dangerous how painless the piercing was because now I want 40 more lol) read more

I got my navel pierced for the first time by Staci. She's super friendly, professional and knowledgeable about aftercare. So glad I chose Geronimo Tattoo & Piercing for this piercing. I will definitely go back in the future read more

Geronimo Tattoo & Piercing Studio - Navel piercing by Staci - Tattoo Near Me - Burnaby, British Columbia

Met with Dan, great artist, but was more than happy to do my simple tattoo of 6 kitty paw prints going up my back and shoulder. I had brought in a mold of her paw print, and he found a way to photocopy it, and then make a great sketch. Dan was great to work with, good small talk, quick and efficient. The shop itself is clean, and they have no issue showing you the autoclave as well, as they take health and safety very seriously. Pricing is very reasonable for the work you are getting done, and will definitely go back for my third tattoo to see Dan. Also, they do gift certificates. How cool is that? read more

Geronimo Tattoo & Piercing Studio - Tattoo Near Me - Burnaby, British Columbia

Do not get a tattoo on your front chest!! It hurt like a female dog!! Last week, I was getting $1 ice coffee at Metrotown McDonald. While I was waiting, there was a very attractive young woman standing right next to me. I noticed on her feet has a nice little tattoo. I said to her. "Nice tattoo!!" She opened up and non-stop talking!! I asked her "How much does it cost? I want to get one too." She said this one cost me $80 and the other one cost me $90. As she was telling me "the other one". She pulled down her pants for me to see "inside". My eyes popped out and had a mini-heart attack! This was McDonald and she just pulled down her pants to show me her tattoo!! And she keep talking about get it at "Geronimo" across from Metrotown. I'm a smart shopper. I don't act by emotion. I called 3 different tattoo places and visiting total of 4 tattoo shops and getting quotes from every one. It's nothing but pure frustration. Some place, I had to wait for a week to get appointment. Some place, quoted me like an arm and a leg, some place doesn't even return phone calls. My dream and vision came true at the Geronimo Tattoo! Their price is reasonable. Their work is efficient and accurate. They are friendly and very gentle. They made me feel very comfortable. They all have good sense of humor ... just like me :) The result was incredible!! You can see the photo that I posted. I'm 100% very happy at the work. And the whole process was very smooth. Just one tip for everyone thinking to get a tattoo. DO NOT GET IT ON YOUR FRONT CHEST!! It's extremely painful. It's similar with going to dentist but 10 times more painful. I would totally recommend this place for my friends and this place definitely deserve a 5 stars review for their outstanding performance!! read more

Staci and Lakota make a great team with lots of experience to make you comfortable that they know what they are doing. They were awesome at helping me figure out how to do something a little different and unique. Plus they're beautiful and just fun to talk to. Overall, Great experience! read more

After doing some research on helix piercings and looked up a couple of stores that did them, I have decided on Geronimo. It wasn't the cheapest price in around Vancouver but it wasn't the most expensive either. It was $65 for the helix piercing and earring. Customer service and cleanliness was priority for me. I've read great reviews about Staci so I've decided to give a call to ask a couple of questions. Even though I told her that I probably won't be able to get a piercing for another 6 months she was very kind and answered all the questions concerns I had. About 6 months later I came to the store to get my helix piercing and she was great. Super friendly and gave me the pros and cons of each earring I could choose. Although it mentions titanium earrings on their site, they didn't carry any when I went so I went with surgical steel. Place was clean and I was greeted when I came in. I highly recommend Staci for getting your piercings done. There is also parking in the back but limited. Update: After 2 weeks my helix piercing is healing great. Over the 2 weeks, besides the slight redness and being a bit sore during the first day, there had been no swelling, discharge, crusties, or anything. I did sea salt soaks 1-2 a day for about a week and would rinse it when I shower. Soap makes my piercing itch so I stopped using soap after 2 days. read more

I previously gave this place a rating of 5 stars but after receiving a Helix experiencing I would definitely not come here again. For two years I have struggled with this piercing with constant issues occurring. About a year into having this piercing I went to another piercer and they informed me that Staci pierced my ear in the incorrect spot. This alongside the fact that she gave me a hoop earing instead of a stud was also involved with the troubling healing process. I would not recommend coming here if you want a piercing. read more

Got over 5 hours of work done by a "guest artist" named tony from Ontario he barely accomplished anything and was answering personal calls on his cell phone while I was paying for time...then when I came back the next day for my 3pm appointment I ended up waiting until 5pm for him to finish a tiny tattoo on some dude and once again completed barely anything after 7 hours total I had a horribly done half of a half sleeve that wasn't even finished and when I came back the next day for noon the artist tony didn't even show so they got another artist to work on my arm and Cody I will say did an amazing job but it was only after the older lady who does the piercings was extremely rude to me for being understandably upset about the artist not showing or answering his phone she tried calling him multiple times as well before telling me to "stop and learn to be patient" among other rude things....Cody was great but the other 2 should not work in customer service now my arm looks like shit still and isn't even half done with 700 dollars put into it when my friend who tattoos (lives to far away to work on me) said it should have been finished already yet there is allegedly 5 more hours left according to the artists at Geronimo...its a shame Aaron doesn't work there anymore as he did both my other tattoos and did an amazing job this place has gone downhill and won't be surprised if it goes out of business....I will be finishing my tattoo anywhere else oh here is a pic of the mess they made I'm so embarrassed it's not even funny it's supposed to be a coverup but basically nothing has been covered...also looks NOTHING like the photo I showed them of what I wanted and I mean NOTHING LIKE IT they should be ashamed of themselves please people go anywhere else but here trust me read more

Geronimo Tattoo & Piercing Studio - Horrible mess of a tattoo and that's 7 hours - Tattoo Near Me - Burnaby, British Columbia

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I had my daughters nose piercing here. They were very friendly and courteous. Very knowledgable and explained everything very well. Highly recommended. read more

Got my nose pierced by Staci today and I love it! Great overall experience. Staci knew what she was doing and made me feel very comfortable. She also uses numbing cream which is great because I honestly barley felt the pain of the piercing, it was more like a pinch! Would definitely go back! read more

I took my 4 year old to get her ears pierced here on the weekend, and they did an amazing job. I took her here because I didn't want to use a piercing gun on her, and I'm glad I did. He was super knowledgeable and was able to pierce both sides so quickly and precisely. He also spoke to my daughter and was able to put her more at ease before and during the procedure. Would definitely recommend. read more

I called the day of to see if anyone was available and Dan answered the phone and was able to accommodate us right away. When we arrived the shop was clean and Dan greeted us right away. There were a few of us and he was able to make all of us feel comfortable. We had such a great experience we'll be back again! Thanks again Popeye Dan. read more

Funny enough I actually found this place through Yelp. XD I knew exactly what I wanted (just some simple text in an already chosen font) and called ahead just to make sure they weren't swamped. By the time I got there, Mike, the artist on the floor, was actually just heading out to get lunch. Apparently another "client getting text on their left arm" came in right before me...so I just had to wait for about 25 mins or so - which is fine! People need to eat and I didn't have anything else going on. :) Anyways, Mike was FANTASTIC. Really cool, personable, knowledgeable and talented. I'm actually super sad that I'm moving out of the country in January - I would totally go back and get more stuff done here! (Also the price was great!) read more

Just had my nine year old's years pierced. Extremely professionally performed, instruments sterilized (I am in medical profession). Procedure and after care was described in detail. My daughter was very comfortable. Wouldn't hesitate to suggest this place to any person or parent. read more

Got my 2nd Tattoo from Geronimo Tattoo just yesterday. Jayson was AMAZING!!!! Lots of laughs Made a dream come true!! Amazballs!!!! read more

Got my first tattoo here with Kit. At first I felt a little uneasy after learning that it was his first week on the job, but all signs of reluctance faded away as he took what I wanted and drew the most amazing tattoo stencil I've seen. He was very patient and responsive to all my picky adjustments. Got the tattoo on my back between my shoulder blades and I love it! I personally think it is the most tasteful tattoo I've ever seen! Kit may be new, but he really knows what he's doing. read more

Small shop but staffed well. staff are knowledgable and friendly making first time tattoo or piercing recipients incredibly comfortable. Might have just been the day I was there, but only one piercer/tattoo artist on staff so the wait was a little long. read more

Dan was kind and professional on the phone when my friend and I decided to book an appoinment to get our tattoos. The place was clean and organize, and staff inside were accommodating and flexible. My friend and I genuinely had a great experience at Geronimo, shout out to Aaron and Dan who were very efficient in their work. I would most likely come back again for my next ink. read more

So now that the whole Christmas thing is over and just before New Years thought it would be good to check out Geronimo Tattoo, conveniently located directly across from Metrotown. Booked a 4.30 appointment for my boyfriend to cash in on his XMAS gift a sports tattoo on his forearm. Place appeared to be clean and the office manager and the tattoo artist were down-to-earth. The only real problem was when we arrived the station hadn't been set-up so that took about 20 minutes and they were having printing problems so it took another 20 minutes to free-hand draw out the stencil. They charge by the hour...$150 per hour but the hour is 40 minutes, not 60 so if it's over the 40 you are looking at another 150$. Because it took so long to get going they nixed the charge for the additional 15 minutes it took. Tattoo was well done, lots of colour and my boyfriend definitely loves the idea of having his favourite hockey team plastered all over his forearm and No it is not the Canucks! I got my navel re-pierced as I had last had it done 3 years ago and suffered a severe infection so hopefully that doesn't happen again. Store manager did it and it was about a 4 on the pain level meter but very well done and the price was certainly right. I had payed 100+ at Adrenaline but here it was only 50$, excellent. Overall, great place but needs to be a little more organized when it comes to time! I would go back. read more

DONT GO TO THIS PLACE ! The WORST customer service in history. Firstly, I went there with my friend to fix an eyebrow piercing. We had to buy a new jewelry to put for $20. Then when we got the piece they denied to put the piercing on me. They told that only to they put their gloves on is plus $30. I felt disrespected with this attitude. And up everything the eyebrow piercing was oversized to my eyebrow ! They made me put a piercing by my self with dirty hands inside their store! Worst customer service that i have ever seen. Then after I went to body jewlz in metrotown shopping mall, and they treat me really good there. And they sold me 2 piercings with a better quality then Geronimo tattoo and putted in me FOR FREE. If you around burnaby and want to get piercied, go to BODY JEWLZ ! HALF OF THE GOOD REVIEWS IN HERE IS FROM PEOPLE THAT WORK THERE ! Worst place ever. read more

I got my nose pierced recently by Dan and it was a pretty good experience! He was very knowledgable and told me what to do for aftercare and such. Yesterday I accidentally pulled the ring out and went back to get it repierced. Overall, environment was comfortable and clean--good place to go for piercings. read more

Dan was great to work it. He was very fast without compromising quality. I appreciate how he stands by his work and ensuring that if there are any issues I can go back to him. read more

My nose piercing had partially closed up and I came here to see what could be done. The owner was really friendly and helpful, managed to get a stud in there and only charged $10 dollars for the stud, and not for the service. Seems like a good guy! If I get any future piercings. I'll probably come here from now on, instead of my usual place in Van as its closer to me and I like to support local businesses. Glad I found out about this place. read more

I had an excellent experience getting my first tattoo at Geronimo. Stacey answered many of my questions as I was nervous getting my first tattoo. Dan's tattoo skills were great and I am very happy with my results. Everyone is professional and friendly here and the shop is very clean. I wouldn't hesitate to recommend Geronimo Tattoo. read more

Dan was quite nice and told me what he was going to do before hand, and was knowledgeable about aftercare. got my nose pierced it was 66 with tip and tax read more

WORST PLACE I HAVE EVER BEEN! First time I went there to fix a nose piercing they told me, the piercing in my nose was wrong sized, and charged me nearly $50 bucks for the piece and to put again only to fix, then two days later my nose got a infection due wrong piercing. Worst customer service I have ever see, there they do ANYTHING for a buck more. They realy dgf to the customers. read more

Walked in and was taken in almost right away. Staci was very friendly, knowledgeable and made me feel very at ease.

I and my sister got matching tattoos here and it came out looking sick.. The place is really nice and comfortable and very nice staff. Will definitely get more here.... read more

Very clean, nice guys and very accommodating. I would recommend this place to anybody looking to get a tattoo.

Clean, professional, and priced well. I went in to get a septum piercing and was super happy with how personable the piercer was, as well as the piercing itself. I will definitely go back for my next piercing(s) there. read more

Such an awesome place to get your ears (or anything) pierced!!! Staci is the piercer and she makes you feel so at ease and she also freezes your ear so you won't feel the pain!! Also it's very clean and it heals perfectly if you follow her instructions. 10/10 would recommend!! read more

I rarely write reviews but this experience does not sit well with me. I recently got a tattoo done at this shop. The following morning, I noticed that the ink looked like it was spreading. After doing a google search I realized I had tattoo blowout. I emailed the tattoo shop to have them confirm whether it was tattoo blowout or not. They responded and recommended for me to come in once the tattoo has healed. At this point, I have already accepted that my tattoo has indeed blownout and figured I would just get it removed with laser. However, my sister paid for the tattoo and I felt bad that she had just wasted money on a tattoo that was going to be removed. I figured I might go to the shop to have them take a look at my tattoo to determine whether it was ready to be removed and ask whether she could be credited to get a small tattoo. When I went into the tattoo shop, the tattoo artist proceeded to ask me if I followed the after-care instructions that he gave me. I told him that he NEVER gave me after-care instructions. My sister who also got a tattoo that day can vouch for me as she never got after-care instructions as well. As expected, he insisted that he did which was a complete lie. However, he did admit to not giving us the after-care pamphlet.... If he had given me instructions, there is no doubt that I would have followed them to prevent this from happening. He made it seem as if I should have known... I didn't further pressed him on his negligence as he had a client in his chair and I did not want to make the situation any more awkward than it already was. He refused the give my sister credit for a small tattoo which I don't understand... I wasn't being unreasonable and asking for a refund. However, he did offer to fix the blowout by adding skin coloured pigment around the tattoo. I declined as I did not trust that he would do a good job after the first incident. I had the tattoo done in an area where the skin is thin and there is a lot of movement which makes it even more prone to blowout. I understand that these things happen and that you can't always predict whether a tattoo will blowout or not. However, it is your job as a tattoo artist to inform clients and provide clients with after-care instructions and not just assume they know. This is especially important for someone who is getting a tattoo done for the first time and does not know how to care for their tattoo. YOU are the tattoo artist and in most cases you are more knowledgeable than the client. It is your duty to make sure EVERY client is informed of after-care instructions, whether it is their first or 20th tattoo. Every time my sister has gotten a tattoo at Adrenaline she's always gotten after-care instructions without fail. In my opinion, failing to do so and proceeding to lie about it is beyond unprofessional. I would not recommended this tattoo shop and especially not the tattoo artist. read more

I came here today to get my ears pierced. I was quite nervous because I am scared of needles and this was my first time but Dan made me feel comfortable and he explained everything to me.The owner was very friendly and accommodating too. I highly recommend this place. My husband plans to be back to get a tattoo! Thank you Dan! :) read more

If i sat down and wrote a wish list of all the criteria i wanted for my 8yr old first ear piercing it would have equaled Staci. I cannot praise her enough for making the visit painless and fun. in addition i have followed her aftercare at home and to date (after 6 month) we have had no infections or any other problems that can come with new piercings. Parents should not look anywhere else than here for their children's piercing as you will not find a better place or person. read more

I took my 8 year old daughter here to get her ears pierced. Staci, our piercer, was friendly and professional. She took her time, and explained everything she was doing, which went a long way to making my daughter feel comfortable. The actual piercing part was done very quickly, and according to my daughter wasn't very painful. Overall it was such a positive experience, an infinitely better than getting pierced with a piercing gun. I would definitely recommend this place, and if my kids or myself ever want any more piercings this is where we'll go. read more

I spent alot of money in there and i was happy with my tatts except for one that was done crooked and it had to be fixed but it is still noticeable and i was never offered or given my birthday month deal and i was also quoted one price but in the end the price was inflated. I am especially disgusted to learn that the owner has an extremely racist mouth and it is mainly directed at Native peoples and it has been said right from his own mouth that they are all drunken chugs and indians are the best to rip off cuz theyre always drunk so therefore easy prey... i guess it is safe to assume he didnt realize alot.of us people tht feed his pocket are aboriginal and has offended a ron of people... i am sorry i ever spent a dime in there and one day he will say his racist garbage in front if the wrong person and get sued.... im thinking he doesnt understand that this land was once owned by the natives? I have no use for a racist piece of work like this. read more

I got my nostril done there October '09 by a friendly, maternal rockabilly chick. I had a great selection of jewelry to choose from and she explained the aftercare thoroughly. I came back a few times to follow up and each time she remembered me and was just as friendly. Boy, has it gone downhill since then. September '10 my boyfriend decides to get his ears done there. The sweet rockabilly chick had been replaced by a n unfriendly, stand-offish bald guy. I dismissed it as that's the sort you expect at a tattoo shop. However, throughout the process the guy seemed unsure and even at times incompetent and barely spoke to us. There was very little selection in jewelry. Despite this the piercing was successful. My boyfriend's only aftercare instructions came from a small sheet of paper urging him to buy piercing solutions etc. I went there out of desperation a couple months later when I experienced intense pain from my piercing. I described the pain and he unsympathetically dismissed it as a keloid without looking at it or offering any advice. I asked if I could at least get my piece replaced and he said I'd have to buy the jewelry from the mall. I was a little annoyed, but I bought a nose screw and brought it to him.He disinfected it and attempted.... and attempted... and attempted to get the nose screw in. He had the same incompetent demeanor as before and looked at the jewelry a few times as if it were a foreign object. He did not give me any indication of what was going on and acted annoyed when I asked. After being stabbed with the jewelry one too many times and dealing with way too much of his attitude I asked if I should go somewhere else. He accused me of being rude and stated that, "It [wasn't] easy." I asked if he thought he could get it in and he avoided my question. I let him take one more shot and once again he was unsuccessful. He gave me an insincere apology and I left with more than just my nose irritated. I finally went to "Next" downtown where I got my navel done. They got the screw in so fast I didn't have time to complain about the guy at Geronimo. I can't say anything for their tattoos, but I wouldn't want to get inked anywhere that would employ that guy. read more