I. want to send a very special thank you to Cinthia in the Naranja office , she always goes above &…read morebeyond helping me & my family , she's such a very caring, beautiful lady. She truly does care about the patients she has shown me over and over through the years thank you so much for all you do

Excellent service, Dr. Concepcion is very kind and takes his time with each patient. The staff is…read morefriendly and attentive with every patient that walks in the clinic. I highly recommend Doctor's Medical Center Westchester.

When you go to your doctor's office do you have to go up to a frosted glass window which slides…read moreopen so the receptionist can check you in? Right? That's my experience at every doctors office I've been to, until now. At One Medical in Brickell you're welcomed into an open living room setting by Bri and Eliza who are both super friendly and professional. Don't get too comfy in the waiting room because you'll be taken on time (in my case they took me early.) And it wasn't a nurse or assistant who came out to greet me. It was the doctor herself. Dr. Rosie Singh is awesome. Friendly, knowledgable, compassionate, very easy to talk with. She explained a medical condition better than the specialist who treated me. for it. She gave me around 30 minutes of her undivided attention (unlike a previous primary care physician who breezed in and out of the examining room in minutes!) Her follow up was same day. I went to have my lab work done after my physical and waited less than five minutes to be seen (I went on a weekday morning.) Adriana took my blood sample and was a gentle pro (despite my uncooperative veins!) Plus, my lab results were ready the very next day complete with Dr Singh's comments. Every inch of the office is immaculate. This is not your typical doctor's office visit. While I hope I don't have to visit frequently, it will be a pleasure to return to One Medical.

It's very quick. The providers are very attentive. The office is clean and there's some things for…read morekids too. I usually bring my daughter too. I didn't feel rushed at all. They even let me use a room to breastfeed my daughter after my appointment. Highly recommend! Only thing is the lab is walk in only so make sure you go when it's not too busy or you have some time. The phlebotomist is great! Usually they have a difficult time finding my veins but she got it so quick :)

Amazing Doctor who cares and listens to you. Entire staff is wonderful and always go out of their…read moreway to help you.

He is the best ! He became not only my doctor but my friend, my family , a parent and a…read morepsychologist!! He cares for your health and you're well being and that's what matters in a doctor!! We need more humans beings like him. Trust me when I said this, you won't regret your choice! I'm super happy Dr. Santana thank you and your staff are a great TEAM !!!

I have been a client of Dr, Thierry Jacquemin for a long time now…read more Amazing human being, great energy. I've never had any issues, and all appointments I've had went great, the staff has also always been respectful and welcoming. He is knowledgeable in many areas. I've seen him for regular check and more robust/precise condition. I also do all my blood work, and other test there. Highly recommended -

My initial experience with Dr. Thierry was very positive, except for the long wait times. I visited…read morehim 2 or 3 times for a minor health issue, which was resolved. Later this year, I needed clearance for an upcoming surgery, which only required basic procedures like a blood test, EKG, an X-ray, and reviewing the results to confirm I was fit for surgery. My original surgery was scheduled for the end of July, but the hospital never received the necessary clearance documents from Dr. Thierry's office before the procedure. Since the surgery was rescheduled I only needed to repeat the blood work. I had the blood test done on Thursday morning, and it was sent to the lab. By Tuesday, I called Dr. Jacquemin's office, and the receptionist confirmed they had received the results, were preparing the documents, and would send them to the hospital that day--but they didn't. They failed to send them on Wednesday and Thursday as well. My surgery was scheduled for Friday morning. After another call to the office on Thursday afternoon, I was told, "We're working on it and sending it now" at ~3 p.m. I called the hospital 30 minutes later, and they still hadn't received anything. I called Dr. Jacquemin's office again, and they asked me to hold briefly. While on hold for 20-30 minutes, I biked to the office, where they finally told me, "We just signed your documents. We were waiting for the lab results and the doctor was with a patient". They lied to me because they had already confirmed on Tuesday that they had received the lab results. No apology, nothing. I spent nearly an hour there, making sure the hospital received everything. If you want to add a nerve-wracking experience on top of preparing for surgery, good luck dealing with this office.

Excellent experience! The doctors provide high-quality care and are very professional. I especially…read morewant to highlight Lisbet and the front desk team for their outstanding work. They are always hardworking, efficient, and incredibly kind. Thank you for your professionalism and efficiency your great service truly makes a difference. Highly recommended!

Very professional and the staff is very kind. Doctors care…read moreabout their patients and take time with each of them.

First let me start off by telling you that the entire staff is awesome. Second, I have never had…read moreHealthcare Profesional of any kind, spend the amount of time with me that Dr. Ortega, did on my initial assessment . SHE ACTUALLY LISTENS!!!! Dr. Ortega's level of knowledge and expertise is evident from the moment you meet her. She is genuinely interested in helping you! I immediately knew I wanted her to be my primary care physician. I have been with Dr. Ortega for sometime now and I have to say that I am blessed to have met her. Since I started treatment with her, I have never felt better. She not only has me optimized me, she has optimized my life!!! Thank you Dr. Ortega, for going above and beyond also for your genuine quality of care!

There super nice, the staff is excellent. They take really good care of you. Definetly recommend.read more

Refills are often withheld unless an appointment for a checkup is scheduled. During a six-month…read moreperiod, there were no follow-up phone calls to assess patient status and minimal outreach overall. This pattern seems to recur specifically at the time of refill requests, creating pressure to book an appointment in order to receive medication. The communication through the Healow app has also been disappointing; responses from staff have been unprofessional and unhelpful. Overall, the level of service has been very POOR. The front desk staff are awful, Stephanie in particular. Called 5 times and was hung up on all 5.. again a doctors office with no customer service is not a good one I have worked in healthcare for nearly 20 years and have never experienced patient care handled in this manner. I would encourage prospective patients to be aware of these issues before choosing this practice. And last but not least if you disagree with them, they delete you off the Healow app with MY patient records and cut access to your medications..

Avoid this facility! You make an appointment to see the DOCTOR, pay to see the DOCTOR, call confirm…read moreyou will be seen by the DOCTOR, and end up with a nurse every single time. Never able to fully address your concerns, leave messages for the the doctor or his assistant to call you back and nothing. They treat you like a ping-pong ball. HORRIBLE service by all especially their receptionists!

I was referred to an endocrinologist by my PCP after an abnormal thyroid ultrasound. I'll admit I…read morewas hesitant to schedule with this office based on some reviews I had read, but appointments with Baptist Health and UHealth were booked out 3-6 months, while I was able to get an appointment here within 2 weeks with Dr. Dianelys Mendez. Scheduling through the practice's website (https://my-endo.com/services-2/endocrinology/ ) was very easy and convenient. Before my appointment, I emailed the office my lab work and ultrasound results. When I arrived, I was greeted by the staff and seen right at my scheduled time. The intake staff member was professional, courteous, and confirmed that all of my medical records had been received and added to my chart. Dr. Mendez was extremely thorough during my visit and took the time to answer all of my questions. I later returned for a thyroid biopsy, and the experience could not have gone better--again I was seen on time, and treated with kindness, professionalism, and respect throughout. I highly recommend Dr. Mendez and her office for their excellent care, professionalism, and efficiency.

My appointment went fine but the clinic manager Julie is too rude and loud towards patients and…read moreemployees I believe she needs more training on how to keep office voice & communication civil and professional. I felt like Julie was screaming from one side of the parking lot to the other side... Please let her know that I love this office, my Endocrinologist, the front desk personal as well as the guy that takes patients weight and blood pressure. Julie needs more training or she needs to be out of this office as a manager she is not