provide more seating for paents/grand parents. There is only room for about 5 people to sit down in the trampoline room! there are two massage chairs that are real expensive ! read more

Get Air Albany - the only seating in the trampoline room - Trampoline Parks Near Me - Albany, New York

Fun trampoline park for kids of all ages. Mostly clean but the foam pit is questionable and your kids are sure to lose their socks in there. Its $5 for socks. We went to buy a season pass black Friday weekend. I'm hoping this will be a good option for my toddler this winter. They have Toddler times Tues and Thurs mornings. Much better pricing than a local competitor in Clifton Park. The one bad thing, there was a large water leak in one area by the trampolines and shoe cubby. They had a large trash can and several mop buckets catching drips. Someone dropped the dodge ball in a bucket and water was everywhere. Not very safe, but I'm not sure what else they could do. read more

Get Air Albany - Trampoline Parks Near Me - Albany, New York

My wife wanted something for our toddler to do over the winter to burn energy and this place had a special annual pass sale so we stopped by on Black Saturday. It is one-part trampoline park, one-part ninja warrior training ground (like the show on TV), and one part arcade/concession area. It doesn't really fit into a neat box. But it is neat! You put on special socks (available from them for sale, of course) and then bounce on lots of trampolines. It sounds weird until you see the layout of the place, so look at the pictures on Yelp. Some are small squares that let you bounce up and down, and others are long rectangles that let you bounce in a set path. As I type this I know it doesn't really sound fun, but it is for a while. After my 42 year old body caught up to me about 45 minutes in I sat and watched the kids and teenagers play and wow are they good. They can jump from one thing to another, up on the connecting ramps, and down onto others. There were also slides, swings and a foam block pit that is amazingly difficult to climb out of if you aren't in shape (ahem), a bouncing dodge ball area, and a neat multi-level tower to climb up. I am surprised people don't break their ankles here, but that might just be the lawyer in me talking. They make you sign a release upon entering (naturally), so you don't have much say in the matter. Just don't get hurt I guess. As a kid I enjoyed going to the roller skating rink a couple of times a year, and this reminds me of that. I hope our toddler gets more out of it, but the way we had to tear him away from the place when it was time to go I suspect we will get our money's worth. read more

Dario is an amazing worker i never have an issue with pricing with him. other workers are not on the same page with pricing as I work for an establishment with children where they are discounted at the Get Air and it seems not every worker is on the same page with pricing / discounts. but Dario is great read more

Most run down trampoline park we have visited. More than half has been replaced with inflatable jump houses. Doesn't look like it has been cleaned in some time. I cannot get the alarm sound from the massage chair that was occupied but no one payed for during our entire session, out of my head. For the amount of patrons, the lack of upkeep should be shameful to the owners. read more

This trampoline parks amazing it's very clean and the staff are very nice! I recommend this place for all ages!

Very run down and shabby. Multiple broken attractions. duct tape all over the place. peeling old duct tape also all over the place. The music is horrible and not appropriate for children when they play songs with "make a porno" in the lyrics. read more

after coming here for the past 3 years I am disappointed in the cleanliness of the place, many things need repair or updated, the staff is very good and always friendly but the place lookd "tired" read more

I will never book a party here again. This was my second time, and it's clear how much this place has gone downhill over the past few years. Our party hostess was completely AWOL. She dropped the pizza off and left. The intercom was broken, so we had to find each child and tell them that the pizza was here and to go upstairs. We then had to find the hostess to ask where our drinks were, because she never came back with them when she said she would. She then told me that I had to come downstairs for each child's mini melts ice cream, because she wasn't allowed to leave them upstairs... (?) By this time, some kids were jumping again, and I wasn't about to go downstairs each time a child asked for ice cream, so we took the bin of mini melts anyway. I never saw the hostess again after this, but the person at the desk sure flipped that iPad around at the end when I paid, and asked for a tip. A tip for what?! I should have tipped myself. Save your money and just go to Sky Zone in Clifton Park. read more

This place is huge and has so many options for the kids. A tike area, a ninja challenge area, a few slides, dodge ball, open jump areas... So much for the kids off all ages to enjoy themselves and burn their energy read more

I have brought my 3 year old here twice. She is capable of wearing her mask correctly and I am vaccinated, and we have gone when it first opens. The first time we went, it was great, which is where the 2 stars come from. But today. Today, there was water leaking from the ceiling all over a trampoline. There was trash and torn up balls EVERYWHERE. I spent the first ten minutes cleaning up so my child didn't pick up someone else's trash. The website says they are professionally cleaned and sanitized daily as a covid precaution, but we walked into a disaster. See my pics of trash I collected and the torn up stuff. This wouldn't be acceptable in a pre-pandemic world, but was absolutely horrid mid pandemic. On a positive note, the employee I told about the water leak and trash very quickly began running around to clean and seemed upset that his coworkers from the night before did not do their job. In addition, there were quite a few older children (9/10 years old) not wearing masks. I get that vaccinated adults can go maskless, and kids under 2, but not older kids and unvaccinated adults. My 3 year old can wear a mask while jumping, so can your 8 year old. Stop being selfish people. But really, the staff can regulate this too. read more

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Get Air is a great place for a party for kids of all ages. My child, who just turned 17 and her friends and sister who is 18 had a great time! The only downside is that while we were waiting for the pizza and soda to show up, I had to spend 3 dollars on a 12 ounce bottle of water that should have only cost 2 dollars at most. Other than that, the place looks clean and well maintained. Our hostess was pretty nice also so I gave her a 15% tip. read more

This used to be our favorite place to visit. It has SIGNIFICANTLY gone down hill with countless hazard. The spring's no longer have protective covers and multiple children pinched their fingers while we were there. The padding is loose and no longer fastened to the trampoline sides. There's multiple pieces of gum in the toddler foam pit, the foam blocks are dirty and in poor condition. The step down areas are not properly marked with bright tape only in one small section this is a hazard in general but even more so when they have the lights off at night. They could easily add black light, neon or white tape to the edges so that it is visible during the day and look cool and highlighted at night. I have witness several people fall in these areas as it's all black and can be hard to decider that there is a significant step down. There is exposed wiring over by the adventure course and cords with an exposed outlet at floor level outside the toddler area. It is truly a shame how this place has gone down hill as we really love the concept of this place but with the increasing hazards it's not a place I feel comfortable bringing my children any more. read more

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A fun place for the kids to play, practice their trampoline skills, and meet new people.

I signed my kids up for the ultimate jump pass for the year and headed over for their birthday(not a get air birthday party) we did the night jump and had a great time. The reason I am giving this a 3 is it was very dirty. Hair all over the sinks, garbage on the floors and things were sticky and went and you are walking around in socks. Ick! To top it off I lost my phone and went looking in the jaunt pit only to find 3 masks at the bottom. The equipment needs an update and it is cracked and seen better days. Please update equipment that is getting old. Oh and they were out of all the snacks, no candy, no ice cream and many of the machines were broken or turned off and the lockers stopped working halfway through. Anyways bottom line- more cleaning and availability of snacks read more

This place has really tanked over the years and is now a mediocre place ran by morons. Booked for a birthday party and was a very poor experience mainly due to an absence of staff or, when they were present, they had a stinking attitude. Then, at the end, they hover like vultures to try to force you you to give a tip - not today folks, tips are earned by doing work, not siting on your backside doing nothing. read more

Came here as a rainy day option, show up and all the shoe cubby's are gonna and replaced with an over priced locker, glad money is important over convenience. read more

Went there today with my 5 year old. We went there when it was supposed to be their "Toddler Time" which is for anyone under 46 inches. However because of the school break they were letting everyone in. They did give me the Toddler Time rate, which allowed me to jump with my son. I was just a bit upset that they advertised this time for the smaller kids on their Facebook, but still allowed the big kids in. There were issues with some of the older kids (cutting in front of him, pushing, going into the area that is for the smaller kids). The staff, while I'm guessing are mostly new, need to step up more to monitor the kids and say something instead of awkwardly standing there. Other than that, my son had an amazing time. There are more things for the younger kids to do, and only 1 area that the little kids are not allowed to go on, other than that, they can go anywhere. The ninja parts give them something different to do other than jumping, and the swing into the foam pit was one of my son's favorite activities. We will definitely be back again soon! read more

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It's was fine, but there was this really obnoxious dude wearing shorts and loafers with no socks in the middle of winter yelling at all the kids and threatening to kick them out. He also had nothing identifying him as an employee, and while he didn't yell at my child he was just acting like human garbage on a power trip. Tips to be taken seriously @ work 1. Wear clothing that tells people, "Hey! I work here" 2. Don't wear shorts and loafers with no socks, you're authority in this outfit is null. read more

Get Air Albany - Doofus with nothing identifying him as an employee walked around screaming at all the kids. - Trampoline Parks Near Me - Albany, New York

This place is wonderful for both kids and adults! Our group had a fantastic time, and I must say, that Mark, the staff member who assisted us, was incredibly helpful and made our experience even better. read more

First time at Get Air today with my 16 month old. She had an amazing time. She had fun and I enjoyed watching her make new friends and jump her heart out. I don't have many complaints. I would suggest them introduce more trash cans or have some one walk around a couple times to just make sure. I found the trash can but it was all the way at the entrance. Kids have limited attention spans when so many kids are running, yelling and playing. Yes some of the foam cubes are worn out but it's hundreds of kids a day. So what you expect ? I love the the two young guys working the counter. Very interactive with the kids and I had some questions as it was my first time and he didn't mind answering them. They were friendly. Lockers shouldn't be $5 but the price for entry isn't expensive so it works out. We will definitely go back again. read more

This is a great place for kids to come, a bit pricey but still very fun. Great bounce on trampolines and very fun options. From dodgeball to parkour to foam pits,This is a great place to come read more

We just had birthday party for our 10 years old. Kids and adults had great time. Our host Pam was super helpful and friendly. They have huge room for the party upstairs. Pizza was delicious. They let us bring birthday cake and snak. Tip -it is less crowded earlier in the day. read more

Do not let your teens go there at nighttime events the place is not safe - they posted social media of the event that went viral with 500 teens showing up with 1 hr wait to get in. they have teens working teen events (9-midnight) and zero security. Three fights broke out and Guilderland police intervened with pepper spray and taser. Enough said for a place you don't want your kid to be??!! I hope a Guilderland police shut this place down or closure from zero profits. For sure their teen gatherings are a no. Hopefully it's a safe place during mall operations. Only positive thing i can say is they require you to buy their clean/new socks and they at least refunded the money to the kids for what could have turned out to be a major catastrophe read more

AMAZING customer service! Our very 1st time here and we were beyond pleased. This place deserves more than 5 stars because of Felix Correa, and Sherod ! These two young men were so kind, helpful, amazing customer service skills! They had huge friendly smiles on their face , greeted us with a very warm hello and immediately engaged my children , it's my daughters birthday today so we were hoping we would have a great time and we did thanks to these two young men. It is very hard to find places like this, usually in places like this the employees dont want to be bothered and have miserable looks on their faces. But Felix and Sherod were the opposite! Dear owner/manager: These young men should be given a raise and elevation in their position! You should be proud to have such professional, kind, helpful employees like Felix and Sherod! Thanks again guys!! read more

I took my son there on this week. He love flight and billy bees. So I figured I would try this place out. He had fun but while there I noticed that the establishment was very dirty. Garbage on the ground, in corners, used masks. There was even clothing on the ground. Side note, we were there at 10 am and we're the first ones in. So the garbage was probably from the day before but was never picked up. With that said, I will not be taking my child there and nor do I recommend this place. read more

Have been a few times and my son absolutely loves it! Staff are fun and interact/ play with the kids, which is a HUGE plus! There is much more to do in comparison to the other trampoline parks. Hoping the positive atmosphere stays for a long time to come :-) read more

We went here for the first time today with my 3 year old son. It is located beside Billie beez level 3 of the crossgates mall. If visiting for the first time, you would need to sign a waiver electronically, there are computers located on your right upon entering. There is also someone and instructions to guide you on the steps. After signing the waiver. You go to the cash register and pay, we paid $13.74 for one hour and a pair of socks. You need to wear their socks to play. They don't charge the adults. There is a kids court which is nice for children 46" below. My son had fun and he was tired by the end of the hour. There are coaches on duty to guide everyone. It was not too packed considering it is a Sunday. All in all we are happy and will be back. read more

Get Air Albany - Trampoline Parks Near Me - Albany, New York

Place is a crazy wreck, unorganized; no control. For the longest time seemed like there was no employees watching anyone jumping at all, saw one employee in the entire 1 hour. Some items like dodgeballs stolen from the dodgeball area and brought to other areas of the facility. Babies jumping around supervised from parents standing 50 feet away as other adults bounced over them. People sitting in groups of 8+ on singular trampolines putting tons of stress on the springs, never once told one person per square. Fights happening in the shadows of the lights out. Place is a jumping lawsuit saved by waivers. Would not recommend a single person to this place, I lie, maybe inmates to have some fun. read more

Wow I just found out today that this trampoline park is in Crossgates Mall next to Billy Beez. Really nice place with some very unique trampoline play areas for children of all ages. It was 8.99 for an hour of play for a child under 46in. It was free for me because of fathers day. I had an enjoyable experience and plan to come here again. read more

Kinda pricey for suck little activities. My 8&9 year olds get bored fast here. I like the other two trampoline places much better than her but not a bad spot if your not looking for much. read more

I'd give this a few more stars if the staff wasn't so ridiculously miserable and rude to us while we visited. The prices aren't bad. It was super clean and had a lot to do. They also offer a student discount! My son had a blast playing and jumping. There's one small area they aren't allowed on but other than that kids under 46" can do whatever they like. All in all I'd recommend it, the employees just need to realize they are in a customer service based job and to not be rude to the people who are PAYING to keep their business. read more

For the entertainment part this place is ok. As for the food and service, terrible! Waited half an hour for any server to come to the table. Took about 40 more minutes for food and it was not busy at all. Only received half the food and 20 minutes later got the rest. The waitress could never be found. I suggest eating elsewhere before you go. Even the food court would have been better. read more

I will never go to another Get Air again!! Unfortunately when we booked our party we were not informed that the deposit was non-refundable- even over a month out. In fact I was told by an employee we had up to two days to cancel, which was untrue. Apparently, one can only reschedule up to two days out- not cancel. This was a bit upsetting because I was miss informed; even worse, I was lied to further on in my conversation. When first speaking with them I wasn't aware I wasn't speaking with the Albany branch, the person claimed Felex would never not inform us of this information. I was pretty frustrated that he insinuated I was lying and asked for the corporate office. It was then I was informed I was speaking with corporate and they were located in Utah. How, if you are located in Utah you have any inclination of the employees at the upstate New York branch- which is new? Let alone are able to verify in their work ethic or integrity. This to me shows the corporate office has no integrity or concern for their customers. Not only are they unwilling to acknowledge their mistakes of their employees but will lie and take any means necessary to make money. read more