Recently ripped my front bumper off after moving to the big city where I knew absolutely nobody or…read morehow public transit works. After ordering and painting the parts they had me drop my car off at 7 am and by the time 3 pm came around they had it fixed same day, and on top of that they buffed my hood dings out for free. Since I didn't know how public transit worked I ended up being late and they even stayed after hours to ensure I got my keys handed to me personally. Absolutely wonderful experience and now my go to body shop.

I contacted this shop about repairing my truck's front differential ( ear bracket broke .. newer…read moremodel issue cause of the new cast aluminum instead of cast iron) and sent them photos of the issue. After that, I never received any response. I understand shops can be busy, but completely ignoring a customer after they reach out is frustrating. I was hoping for at least an estimate or some communication. Unfortunately, the lack of response made this a disappointing experience.

I am very happy with the job that the owner of Select Auto, Fred did. My windshield is perfectly…read moreinstalled, it only took two hours, & the price was quite reasonable! I would recommend Select to anyone who wants a great job from an honest man!

Five stars for customer service alone. Incredibly knowledgeable and friendly. All options are fully…read moreexplained. They do not overbook and you can wait for your vehicle. Mostly importantly, the service is priced fairly.

In January 2024, Rich replaced the windshield on my 2022 Nissan Leaf. At the time he replaced it he…read moreasked me if my car had Nissan ProPliot feature (driving assistance) which I confirmed. A higher price windshield is needed to be compatible with this feature - he explained to me that the system is calibrated to cameras are connected to the windshield. He charged me accordingly and replaced my windshield expeditiously same-day (I have to give him credit for this). As this is a feature I use rarely, I didn't recognize that ProPilot would no longer engage until 2 months later when I was driving on the highway and saw the feature was grayed out. I took it to my local dealership, who were quickly able to identify the failure to re-calibrate the cameras and ProPilot system following after-market glass replacement as the cause. I called Rich to discuss this and he denied having anything to do with the issue and actually claimed he never told me anything about the ProPilot calibration issues (which I actually learned about from him). This is a cash only business with limited record keeping and recourse for issues like mine. I'm rather disappointed in Rich that he denied even the possibility of his repair causing this issue (despite the evidence for this). Even more, he tried to argue with me that he knows better than the Nissan dealership mechanics and lied to me about what he said when I had my windshield replaced. His place a of business is probably perfectly fine for simple glass repairs but cars have become quite complex and he should not be offering repairs without the appropriate expertise. The driving assistance features are not just a luxury feature but affect the vehicle's safety, as they can engage automatic braking etc. This business should not take on jobs it cannot handle.

Rich is great. I phoned in after my vehicle window was burglarized and received fast and…read moreconvenient service. Here was cleared about the price, which was less expensive than the manufactured dealership and Safelite. He also offers same day service if required, but I did not complete the sale that way. Please note, he only accepted cash, so use the ATM before you arrive.

I had a wonderful experience!…read more I needed a broken window repaired, and Helena was so helpful and kind! They got me in the same day, and got me in and out as soon as they could! They had my window glass in stock, and it was so easy. Additionally, she allowed me to use their lobby space to get some work done while I waited. It always makes me happy to be able to support a small business, especially when the customer service is this great!

when you need a window replaced, this is the go to spot in Philly. The staff are helpful and get…read moreyou in and out quickly. It sucks having to pay to fix a window, but going here to get it fixed is worth it.

Mark is an absolute class act. We have a long crack in our windshield and are unable to get it…read morereplaced at this time, so we were looking for options to get it repaired. Mark responded promptly and was realistic that the crack probably couldn't be fully repaired but he could offer a treatment to prevent it from worsening. He came to our house within 24 hours and when the treatment didn't work (though no fault of his), he didnt charge us. We would absolutely use him again and would recommend him to anyone looking for a windshield repair.

Mark from SuperGlass arrived about an hour after I called to repair a rock chip on our windshield…read more He is very personable and did an excellent job. While we hope never again to need his services, if we do we would definitely call him again.

This guy is amazing.I have been here on two separate occasions over a period of almost 18 years and…read morethe service has been jaw dropping in a most positive way each time. I recommend this place for your glass repair needs.Guranteed service with the hassle and every aspect is performed by hand. These Linus Family guys have been in this same building since the late 1800's,and I'm not joking. Quality and Professionalism go hand and hand here.God Bless them.

I was able to get my windshield replaced the very next day. Service was quick. Honest price as…read morewell. I was price shopping a few places and Linus had the lowest price compared to others. I greatly appreciate what they did for me.

UPDATE: Carlos Diaz was found at fault and was ordered, by BAR, to pay for the repair of my…read morewindshield. He has avoided my calls still to this date. 05.18.2021

Carlos came to my rescue today when I needed my windshield fixed before taking a long road trip…read more He was responsive, easy to work with and prices was best value . Both Charlie and Carlos were very dedicated. They drove out to San Jose from Fremont in this hot weather and I really appreciate their service!! Highly recommend to give them a try.

Amazing & clean tint I highly recommend coming in and getting windows tinted. Ozzy is fast, precise…read moreand very professional! He has very great price as well and good value for what you pay for.

Great guy to work with. Was able to give me a weekend appointment. Had my windows tinted in less…read morethan 2 hours and they look great!Very reasonably priced! Highly recommend.

Replaced my cracked sunroof- quickly and perfectly. Was very friendly and professional…read more Strongly recommend!

This was a referral from USAA to go to Dan's Custom Car Factory…read more His hours are horrible open 5 to 6 hours a day. Had to wait over a week after he had my glass to get installed after it was installed it was a messy job and asked to have it cleaned up and he told me no come back here are some pictures so you can see the horrible & sloppy work that he does.

Went to Ken's for an inspection. Dropped off at 10am and had my car back by 1pm. Fair price and…read moregreat customer service. I had previously went to PepBoys for an inspection and they were very critical and ended up charging $2000 if I wanted make the fixes to pass inspection. I spent just over $100 at Ken's on the inspection, the sticker, and new window wipers. Would 100% recommend

After coming here for 4 years for their overpriced and deceptive services, I'm taking my business…read moreelsewhere from now on. Granted that I don't know much about cars, I initially trusted the highly rated google reviews on this place since they seem to be run by honest people who are trustworthy. I really should've trusted my guts after my car's AC suddenly stopped working after taking it in for a yearly inspection here a couple of years ago, but I kept coming back in hopes that it was just a one-time thing (when I took the car back to have them take a look at it after that incident, they claimed the issue was not reproducible that there's nothing wrong with it. As if by magic, my AC suddenly worked after I picked up my car from them). This year, I dropped my car off with them for the yearly inspection and oil change (each of those services cost at least $100 btw). I was pretty busy at work when they texted me several images of my car tire. When asked if it needed a change, I was told it's highly recommended but not needed to pass the inspection. On the other hand, since I just replaced my car battery, I needed to drive my car in order to generate sufficient emissions data for the inspection. When I called them to ask about the tire issue on the phone, I was also told that the tires would only last around 25 more miles before they gave out. Since I don't wanna risk having a flat/blown out tires, I asked them to give me the quote for the cost of the tires. On the phone, they mentioned a set would be around $621. I thought it sounded a bit expensive, but after checking online, it seems like a reasonable range so I proceeded with it. They later sent me a text that all services (oil change + state inspection + 3 tires) would cost around $840. Mind you, whenever someone mentions a set of tires, one would assume they meant the entire set of 4 tires unless you're driving a tricycle. I didn't pay much attention to the part where they mentioned 3 tires since I thought it was a typo. Nope. I was fooled. They REALLY meant the change was only for a set of 3 tires. Since I picked up my car at the end of a workday, I didn't have much energy left for anything else than to just get home and rest. Granted that I've been going to this place for the past 4 years, I also thought that my loyalty to them would allow me to trust them with a high level of service. To hell with that expectation since none of the following were provided on the day I picked up the car: 1) the digital invoice (they link they sent on the day of service did NOT work), 2) the physical copy of the invoice, 3) the information on the tires' warranty, which they claimed verbally was only 6 months from the date of service or based on the tires' thread life, and 4) the safety inspection results. Before I picked up my car, I looked up Yokohama tire's website (the manufacturer of the kind I purchased), and it clearly states that they offer a warranty up to 65,000 mile and a 30-day trial satisfaction guarantee. After mentioning this to Ken's Auto on the call, they said that guarantee is only applicable if I were to 1) purchase 4 tires, and 2) submit the claim on my own on Yokohama's website. Granted that I last changed all 4 of my tires at Costco at the same time, I fail to understand why they'd only change only 3 of them ESPECIALLY if it would limit me from being able to get the manufacturer's warranty honored. Any automotive resources would also tell you the replacing either a set of 2 tires (front-wheel drive) or 4 tires (all wheel drive) simultaneously would be optimal to prevent uneven wear and tear and maintain balanced handling. This place has snake oil dripping down their teeth when they mentioned that the last tire didn't need to be replaced since it's still in good working condition and that I'm being charged fairly since I wouldn't be able to find a business that'd install my tires without charging for the labor costs (hello, Costco does this ALL the time). The part that pissed me off the most was how gaslighting they were about all the things they mentioned on the phone call and texts as follows: 1) they claimed they never told me my tires would only last 25 more miles, and 2) they claimed they DID inform me that I'd be charged for 3 tires by the 3 text images (despite the fact that they look like they're pictures of the same tire but from a slightly different angle) as well as on the phone (a complete lie). If you're looking for an honest and trustworthy car shop, this place isn't it. Keep looking elsewhere and save your money. Update: In response to Ken L.'s reply, I'd like to clarify that the estimates were provided AFTER the complaint call. The link to the invoice on the date of the service only says to "contact the shop to reshare the link". I was probably put on blast/speaker by the business during the complaint call rather than when the original conversation concerning the tires issue and pricing. So much for customer service...