Picked me up at the Waterloo UHaul within a few minutes of calling and he got me to the airport in…read moreno time. Very helpful and respectful driver, a veteran, and I'd be happy to call on this Company again.

Punctual and friendly. Car well maintained. Excellent service. Took me to Waterloo Regional Airport…read morefrom Iowa Falls. Enjoyed the conversation. Strong recommend!

Used Gene's to get to DSM Airport for an early morning flight to Texas. Steve was here early, had…read morean extremely clean vehicle, and couldn't have been nicer. Will definitely be using Gene's/Steve!

I want to thank Steve for his professionalism and kindness. I reached out transportation services…read morefrom the Amtrak station in Osceola to Des Moines, roundtrip transportation from Des a Moines to Winterset and transportation from Downtown Des Moines to the airport. Steve eased my anxiety as a solo traveler in a new place. He was kind, professional and got me to my destinations with ease and on time.

If I could give them a zero star I would. They where hired to take me to two doctor's appointments…read morethrough my insurance. They made me miss them. One they where late getting me. The second they couldn't show up . Supposedly they had a flat.

The first time I used their service, they were really responsive. The second time, everything was…read moredifferent. They were delayed by half an hour and I almost missed my flight. I had to ask a friend to give me a ride. They are not reliable, so if you want an on time ride, look somewhere else.

I worked with Sam to arrange a ride to and from the airport for my ISU student and Sam was a great…read morecommunicator and his driver arrived on time and was waiting even when the flight was late.

Very prompt, friendly, and clean. Nothing like it around. I have used them several times and…read morealways has great service.

Probably the worst cab company I have ever tried to use. Late cabs, even when ordered hours in…read moreadvance. You end up being late, every time!

Horrible, unreliable, rude. They will make you late to rescheduled appointments, pick you up late…read morefrom reschedule appointments and may not pick you up at all. When confronted, they just say they are looking for a driver. This company needs to lose their contract with all insurance companies!

We called and made a reservation for them to pick us up and take us to the Metallica concert. We…read morewere waiting in the lobby much longer than they said it would to pick us up. When my wife called the lady on the phone claimed they picked us (or somebody up) then began to yell, yes yell, at my wife over the phone. I suggest their motto should be; "Dynasty Cab, your feet are more reliable than our cabs. " I suggest those attending events at the Iowa Speedway call Cardinal Cab.

I reserved Uber the night before for a 5:55 am ride to the airport. That morning I got a message…read morethat Chris would be there soon. When it was 6 am and no sign of Chris we took our own car. On the way to the airport I received a message apologizing for not showing up. This is unacceptable. Why tell me someone is coming? What happened? Why not tell me they're not coming? If I wasn't able to use my own car I would have missed my flight. Totally unreliable. Will not use again in Des Moines.

I used a uber while I was on a medical emergency in Des Moines Iowa, it was so horrible, I was…read moretaking my son from the hospital that nearly died home, so I ordered a uber to go to the airport to pick up the rental car to go home. I ordered a larger than normal car because we had a lot of stuff, the driver arrived in a different car it wasn't the color I expected he had a car seat in the back seat and bags in the trunk I was squished against the door, we had to wait in the cold while he moved things around so we could get in the car, with my son in a wheel chair waiting to get in the car, the car was so packed my handbag was turned upside down, my I. D. Fell on the floor causing over a hour of waiting while it was found because he had left before I realized it was missing, I have uninstalled the app I will NEVER use this company or refer them!!! Cheap lesson for me