Used Gene's to get to DSM Airport for an early morning flight to Texas. Steve was here early, had…read morean extremely clean vehicle, and couldn't have been nicer. Will definitely be using Gene's/Steve!

I want to thank Steve for his professionalism and kindness. I reached out transportation services…read morefrom the Amtrak station in Osceola to Des Moines, roundtrip transportation from Des a Moines to Winterset and transportation from Downtown Des Moines to the airport. Steve eased my anxiety as a solo traveler in a new place. He was kind, professional and got me to my destinations with ease and on time.

If I could give them a zero star I would. They where hired to take me to two doctor's appointments…read morethrough my insurance. They made me miss them. One they where late getting me. The second they couldn't show up . Supposedly they had a flat.

The first time I used their service, they were really responsive. The second time, everything was…read moredifferent. They were delayed by half an hour and I almost missed my flight. I had to ask a friend to give me a ride. They are not reliable, so if you want an on time ride, look somewhere else.

I worked with Sam to arrange a ride to and from the airport for my ISU student and Sam was a great…read morecommunicator and his driver arrived on time and was waiting even when the flight was late.

Very prompt, friendly, and clean. Nothing like it around. I have used them several times and…read morealways has great service.

Horrible, unreliable, rude. They will make you late to rescheduled appointments, pick you up late…read morefrom reschedule appointments and may not pick you up at all. When confronted, they just say they are looking for a driver. This company needs to lose their contract with all insurance companies!

Probably the worst cab company I have ever tried to use. Late cabs, even when ordered hours in…read moreadvance. You end up being late, every time!

We called and made a reservation for them to pick us up and take us to the Metallica concert. We…read morewere waiting in the lobby much longer than they said it would to pick us up. When my wife called the lady on the phone claimed they picked us (or somebody up) then began to yell, yes yell, at my wife over the phone. I suggest their motto should be; "Dynasty Cab, your feet are more reliable than our cabs. " I suggest those attending events at the Iowa Speedway call Cardinal Cab.