Purchased a vehicle from. Once all the paperwork was done all of a sudden they couldn't find the…read moresecond key for the vehicle. They said they would find it and mail it to us or send us a new one. We were driving the vehicle to California and needed to get started. Well we haven't received a key and they don't return calls.

Joe Sandin was extremely helpful in helping my wife and I with our car purchase yesterday. His…read moremanager, Matt, really listened to our needs and worked out a great deal. The Finance Team did the same, and we are completely satisfied with our purchase. There was no hard sell of anything, and they all wanted to make sure we were happy with our purchase. I highly recommend their dealership for purchasing and new or used car.

Pierre, Tim, Eli and team were great! Not what you're going to expect from a local dealership…read more Professional, informed and honest buying experience. We drove away happy. Thank you guys

If negative stars were an option, I'd rate negative 5. Not…read moreonly is the condition equally higher than market condition, the fact the employee stated so is an example of covering there backside . As stated, they offered more than $7k, and had sold a similar year model for $12k. I was offered $5k in person at another local dealer after inspection. So, if they were truthful at Port Charlotte Mazda, they want to rip off people on out right buying cars or most likelt trade ins as well. THEIR LIE ON THE REPLY FURTHER HIGH LIGHTS MY COMMENT THAT I WOULD NEVER RECOMMEND DOING BUSINESS WITH THEIR UNSCRUPULOUS SALES DEPARTMENT!

They make promises and don't fulfill them. "I will give…read moreyou a call back later today"means ZERO from this company! A bunch of used car shysters.

purchased what has now become my favorite vehicle EVER from this great team. Any questions I've had…read morethey've been quick to respond to, and also are fully hands on as it pertains to maintaining my car as well. You NEED to buy your next car here, they're the BEST!!!

Way better experience a few months back the Service manager explained a lot of things to me and was…read morereally cool. The only thing I don't like are you're given a price with the coupon and then by the time the coupon is added on you still owe like 2030 $40 more than what the coupon was so I don't really care for that but that's probably not the dealership's fault it's probably Chevy.

Called and confirmed that there were two specific vehicles on the lot. Drive 2 hours one way and…read morewhen we got there one car had severe water damage and rust, replacing battery every 3 days. And the other one, not on the lot. Worst dealership ever

Jacob was outstanding. He was my salesman. He went out of his way to help me. I think everybody…read moredid. I definitely would return to buy another car when your sales person comes out every time you come back that sure makes a difference that shows you that they care.

I am writing this extensive review to ensure that this dealer does not engage in similar practices…read morein the future and to spare others from the inconvenience I experienced. Allow me to exercise my right to freedom of speech and delve into the matter at hand. For a considerable amount of time, I have had a strong desire to acquire a Jeep Wrangler. I regret to inform you that I succumbed to the unscrupulous tactics employed by the dealership in my eagerness to secure the 2024 Jeep. In retrospect, I should have adhered to the negotiation strategies I acquired from YouTube. My desire overshadowed my rational judgment, leading to a regrettable outcome. Ultimately, I hold myself accountable and acknowledge that walking away would have been the most prudent course of action. I have located a 2024 Jeep Wrangler Sport with zero miles at Gettel Chrysler Dodge Jeep Ram. The listed price is $38,699. Nevertheless, the price provided to me was not accurate. The actual price offered by the dealer was $10,000 more than the listed Autotrader advertisement. In retrospect, I should have terminated negotiations at that juncture. Nevertheless, after several rounds of discussions, I affixed my signature to the contract. While in the finance department, Business Manager Brandyn Lortz notified me of an unpaid toll violation. I informed Brandyn that I had already settled the payment. The following morning, I contacted Sun Pass and was informed that while the first toll payment had been processed, the second toll invoice had not been sent to my address. I promptly paid the outstanding toll and forwarded the receipt to Brandyn via email. In the email, I kindly requested confirmation of receipt. On Friday, while getting my car windows tinted, I inquired with Brandyn about the status of my email. He appeared confused in what email I had sent, in the closing of my email , I request him to just let me.know he received it. I am deeply concerned about the treatment received by a customer who invested a substantial amount of $48,000 in their desired Jeep purchase. It is disheartening to witness such an experience, and I express my profound disappointment in the dealer's conduct. As of today, Monday, February 20, 2024, the installation of the strip, which was originally scheduled for Friday, has been completed. While in the waiting area, I had the opportunity to interact with Angiee, the customer care specialist. I believe I have thoroughly communicated all relevant information to her. I informed her about the price change and the unprofessional conduct of the business manager, Brandyn Lortz, who has not had the courtesy to respond to my email. After waiting for a few minutes for my Jeep to be refueled, Angiee introduced me to David Delson, and we proceeded to his office. David retrieved my transaction and attempted to clarify the toll violation. I must express my surprise and disappointment at the lack of response from Brandyn Lortz regarding my email inquiry. The subsequent discussion with David proved to be unproductive and time-consuming. As of today, May 21, 2024, I have not received an email confirmation from Business Manager Brandyn acknowledging receipt of my email with the attached receipt, which I sent last Thursday.. In conclusion, despite acquiring a satisfactory 2024 Jeep, the experience was marred by challenges and frustrations. In retrospect, I regret not honoring my scheduled appointment with Cape Coral Dodge Ram. As of today, Wednesday, May 22, 2024, I have not received a confirmation email for the paid receipt that I sent to Business Manager Brandyn. I am certain that there are satisfied customers who have made repeat purchases from this establishment. However, I must express my dissatisfaction with the treatment I received. In retrospect, I should have chosen Dodge of Cape Coral. I received a survey from Jeep Corporate, I'm going waiting a few days to complete the email survey I received from Jeep corporate. I eagerly anticipate being contacted by someone from Jeep Corporate, I sincerely hope Jason Stoicevich, Head of US Sales at Stellantis. 5 Stars for Josh Maine, my saleman. 5 Stars for Gary Black , sales manager 5 NEGATIVE STARS for General Manager Bill Finocchiaro 5 NEGATIVE STARS for Business Manager Brandyn Lortz 5 NEGATIVE STARS FOR , Parts and accessories , Mattie

Went in to buy a new car last month and had a great experience. I typically hate going to car…read moredealerships but Kia Port Charlotte changed my view on this. We were in and out within 3 hours which is super quick! Got a great deal and happy with the purchase. Our salesperson Jake was very knowledgeable too!

They have a lot of cars, salespeople are on you fairly quickly but that is ok cause it's their job…read more Prices for vehicles are not bad, I think they are competitive with other dealerships. My HUGE issue was their stupid dealership fees, it was crazy. We were there for just over 4 hours. Made the deal, we were putting $7,000 down and financing the balance. Then we're go over to the finance guy, he was friendly enough. THEN, came all the extra charges, totaling $3,145! Normal stuff for tags, even those were higher than other dealerships. The vehicle we wanted was used but only 2 years old. They added a charge for a clear coat to protect the paint, I think that was $495. I told them I didn't want that, he said they do it to every car that comes into the lot. Delivery fee $295, dealership fee, delivery fee, on and on. So, being the person so am, I thought that was excessive, it basically ate up half of the down payment! So I backed out, there was just no way I was paying that. Luckily, we went to another dealership and only paid $419 for everything. Be careful and ask what their fees are BEFORE buying, they are not up front about it until you start signing papers. That's when I saw it.

Greg, the owner, evaluated my Volvo diagnosed the problem and gave me a fair price to get it fixed…read more He's very honest and trustworthy. I recommend Clark Auto Group 100%... thanks Greg

I took my truck for body repair estimate and they were very polite, the price was reasonable…read more Now, we just need the work to be done.

If u like NOT being pressured to buy a car go see Richard. He was so relaxed and honest about what…read moreI could and couldn't afford. He was right. Then we worked to find a car that I could afford and be happy with. He spent time showing me how to work the new media system and showing me all the safety features. The test drive was great because he again showed me and set up all the new features. I bought a car 3 years ago and have to admit the new computer used for the financial papers was easy on the eyes. Now I have to wait for the paperwork since I didn't want a thumb drive so hope to get the papers soon Nancy Schaus

Be aware that in spite of no signage anywhere stating such, nor anything in the service agreement,…read morethey routinely disconnect or unplug vehicle dashcams without owner knowledge or authorization. Upon my complaint, the service manager said that's their policy. I agree, it's their prerogative, but they should either reconnect the dashcam or tell the owner it is no longer functioning upon pickup, so they don't drive away assuming they are still being protected as I was for two days before discovering it unplugged.