So we just moved from CA to VA and bought a home. This co contracted contractors to work on this…read morehome. Well after being here for almost 2 mos check the work CAREFULLY! The drywall work at the seams & corners have cracked or coming apart. If this is the work theirs contractors did, do we really want to use them again..NO! We have contracted someone else to fix these problems. If your in business as a construction co have your own employees do the work not outside of your company

Not sure if 1star is fair, but I stopped by their office to talk to them about getting a quote. I…read morehave cash and want work done. They said they'd call the next morning... never called. I mean, never called. It's been days. I'm a simple man, if you don't do what you say you're going to do, then I don't want to do business with you. Clearly they don't value their word, how can I trust they'd do what they say if I hired them? So, I'm moving on, taking my money elsewhere, and urge you to do the same.

Guy went ghost after coming to my house for a home warranty quote. Wouldn't answer the phone for me…read moreor the home warranty staff.

The company responded immediately, said that they have somebody in the area and a guy came soon. He…read morespent in my house 5 min looking around, said that he can't see anything and if the leak continues, I need to make a hole in the ceiling and he is happy to come and look again. For this "service" I paid $100. I don't understand why they charged so much for so little effort (fuel, short drive, and looking for 5 min is not worth $100 in my opinion, he even did not touch a pipe).

One Way Construction is a top-notch construction company that excels in delivering exceptional…read moreservice and high-quality workmanship. From start to finish, my experience with One Way Construction was nothing short of outstanding.

From the owner: Upgrade your home's appeal with our outstanding service. There's only one way to do a job, the…read moreright way!

If a zero-star rating were available, I would assign it…read more This company presents itself as a Christian-based organization; however, our experience did not reflect the values they claim to uphold. We engaged TYL for restoration services and encountered serious concerns regarding their performance, communication, and handling of our property. At the outset of the project, our home was left unsecured during the removal of our belongings, creating an immediate risk to both the property and its contents. Upon return, many items were either left unprocessed in their original packed condition, returned wet, improperly handled, commingled with items belonging to another household, or replaced with items that were not ours. Additionally, a substantial portion of our personal property appears to be missing. Communication throughout the project was inconsistent and, at times, entirely absent for extended periods--particularly following significant issues. When contact was made, it was exclusively through staff members rather than company ownership. Notably, several of the employees we initially worked with are no longer employed by the company. Despite these deficiencies, the company has attempted to pursue payment and legal action for services that were not completed in a satisfactory or professional manner. Based on our experience, we strongly advise others to exercise due diligence and caution before engaging this company.

For your own mental sanity, please find another company if your insurance assigns you here for home…read morerepairs or if you are looking to do work on the home. When we brought up issues in the home we were told (and I quote) "We are a restoration company, not a renovation company" - essentially alluding that we should be grateful for that the work they did, even though it wasn't complete. We were assigned TYL for a house fire that occurred about a year ago and it has been the most stressful and difficult process, and TYL made it no easier. I'll add a link to a Google Drive folder with screenshots, photos and videos of our experience. For now, I've attached screenshots from my record keeping of things that were wrong in the home in May - mind you we moved back in March When they first come, they make it seem like it's about to be this fantastic process and that everything is going to go so smooth. But if it wasn't for the fact that I kept meticulous documentation and held them accountable, our house would've been half finished. The fire in the house started in August and they didn't even get started building things until maybe Oct - They said it was because they needed to get things approved and together. But even then, throughout the winter months, there would be weeks where nothing would be taking place and the house door would be open then because they originally told us March is when we would move back in once March starts approaching, you see them working at all hours of the day. Like if you were really spacing out your work correctly why are you in my house at 2 AM on a Wednesday in February? Then once we finally move in, we see things like the doors frames uneven, they took off a wall and didn't replace it, the porch isn't finished, windows are missing screens, the wood on the door is ripping apart (they refuse to take responsibility for it to this day) And worst of all when we moved back into the house after giving them our furniture, clothing, items that we care about for the last six months - Everything is still covered in soot and water. None of the items were cleaned and we ended up having to clean what we can and wash all of our laundry by ourselves. We threw away a good chunk of our items because they were water damaged, moldy, etc. from sitting in boxes for months untouched. and even to add insult to injury in the beginning, Even to this day as we approach the one year, there's still things that are not done in the home, and I repeated myself so many times to the project managers (We've had two and both of them refused to come onto the site and take a look at things after the contractors worked on it, won't believe us when we tell them that something's not working right, and even when there were serious things going wrong in the house, they refused to come until we paid the deductible (Which we sent immediately, and even then they still took two weeks to respond. I then told them that that's not good project management. The same way that you would tell your job when you go on vacation you need to tell your clients as well )) something as simple as the soap pump that they installed not working, they refused to fix it. They kept telling us that we're doing something wrong and every single time we show them that it's still not working. Honestly, the list goes on. I should've known that this would be a chaotic experience when they refuse to bring dehumidifiers into a home that was flooded with water after a fire. From having to chase behind them to make sure the house was adequately, put together, to coming back after six months to realize that all of our items in the house we're still covered in smoke and soot and just sat in a warehouse for months without even being looked at, to still having things in the home, not working correctly to this day - TYL Has done irreparable harm to my mental health, my piece of mind as well as my family's, and I can only hope that the work they did on our home doesn't fall apart or devalue the property.