If I could give Bryan 10 stars, I would. I have worked with many HVAC people over the years and…read moreNOBODY has been as thorough and fair as RVA Heating & Cooling. Bryan went WAY above and beyond to make sure he put the correct system in my house and he nailed it. BTW, I am in Richmond, VA. For some reason Yelp is saying I'm in Nags Head lol. My house has a Unico system in it (those of you familiar with it may know how challenging and difficult these systems can be) and it has NEVER worked correctly. I replaced the original heat pump once before and, when the second heat pump died, I was looking for someone who could figure out what I should replace it with. It turns out that, since there have been refrigerant changes, I would need to replace the entire system (heat pump and Unico air handler/furnace). I received one quote essentially just replacing what I already had. That company didn't do too much research and gave me a quote (this is similar to what I had experienced with my last heat pump replacement). I was about to move forward with that company and then thought I should get a second opinion. My friend told me about Bryan and RVA Heating & Cooling and raved about how good he is. Well, he wasn't wrong and I am so happy I didn't go with the other company. Bryan came in and actually figured out the system. He spent time researching and talking to Unico to figure out how to make the system work correctly. In fact, he was able to get Unico to sign off on what size Unico system to use and what heat pump to pair with it. In doing this, it doubled the warranty I would have received otherwise. Another benefit of talking to Unico was that they were able to tell Bryan exactly why the old system wasn't working correctly. It turns out that the ducts weren't set up correctly and that the old system was undersized for the house. The drawback was that Bryan was now going to have to replace the main duct coming off of the air handler and fix some of the other ducts as well. Good thing Bryan is a master at ductwork. In fact, he used to have a company called Bryan's Ducts (I think that is right). What better person to have fix the ducts that someone who actually owned a duct company lol. Bryan had to do much more work that initially expected, but he made sure the system was PERFECT. Here's the kicker, I got a fully replaced air handler, brand new top of the line Trane inverter cold weather heat pump, and new ductwork for essentially the same price I would've paid the other company to put in the same inferior system I had before (cheap heat pump, the wrong size air handler, no ductwork, and no extended warranty). The HVAC system has NEVER worked as well as it does now. I mean it's kinda mind blowing given that I've been in this house for 22 years. You will not go wrong with RVA Heating & Cooling. Don't even bother with contacting the "big guys" around town. All they're going to do is rip you off (believe me, I've been there). I'll happily go with a smaller company that treats you fairly and actually cares about their work. RVA Heating & Cooling is BY FAR the best HVAC company I've worked with. If you need work done, don't think twice and just call Bryan.

This was one of the best experiences I have had with a service professional. I was so pleased with…read morethe fact that not only did my HVAC become functional but I learned stuff too. And tonight my house and I are cool like the other side of the pillow!! Bryan is an absolute expert in his field. Knowledgeable, communicative (kept me updated about arrival time), prompt, efficient, and extremely reasonable money wise for all that he delivered! And he's a super nice guy, too. Showed me around my system(s). Explained why one system was not working, made sure to fix what was wrong and even went the extra mile by pulling out super gross filters which he is gonna return to replace. So is he cheap? Not really but for a mere $150 I am no longer sleeping in puddles of sweat, I understand what went wrong, my air is cleaner, and I now have a real pro on speed dial! And seriously....how often is cheap any good? Thank you, Bryan for a great night's sleep, a cooler home, and the knowledge drop!

Please beware when you use this company. My Home Warranty sent the Owner out 3 years ago to replace…read moreour HVAC & our Furnace because they went out. I got really sick in January 2024 with Severe Migraines, Severe Coughing, Respiratory Symptoms, Allergy Immunotherapy For 3 years constantly every week my son and I both and could figure out what it was, and several Allergy Medications, I also Fainted Twice! So we did some deep cleaning in our home and discovered that we had a Mold Issue. Contacted my Homeowner Insurance they sent out a HVAC Company this October the Technician immediately asked who installed your Furnace and HVAC system I said Sean at Northstar Heating & Air did back in August 2022 he said ma'am there are Code Violations and your Carbon Monoxide is not out back together I am going to have to shut off the Heat & Hot Water you all have Carbon Monoxide Poisoning in your Home and it has been for at least 2 years you all could have Passed Away " ! He said contact the Fire Department and Columbia Gas Right Away and get them both out here. I would also contact an Attorney. I am so sorry that this Negligence happened to you all. I had no reason to go into the Furnace area to look because I don't know what I am looking at. I am not a HVAC Specialist so I wouldn't no. Contacted Over 25 Attorneys the Statutes of Limitations in Virginia is 2 Years. So there was nothing that an Attorney could do for us. Contacted Northstar the Owner Sean says that I am lying and someone else came out and did it after him. I have pictures and proof & Emergency Room Documentation that states Carbon Monoxide Poisoning. PLEASE DON'T USE THIS COMPANY. BUYERS BEWARE. I HAVE REPORTED THIS COMPANY TO THE BBB. To get this repaired we had to pay another Company over $1,000 to fix this issue and we were without Heat & Hot Water for 2 Weeks. We had Our Air Ducts Cleaned Over $500. I also incurred a $3,500 Hospital Bill. Still have the Coughing at Night.

Sean is the most honest and professional HVAC guy I have met. He was extremely thorough and…read moreknowledgeable in explaining our options, and was the best price for a new installation. He didn't throw in gimmicks like the bigger companies try to do.

Outrageous Overcharging! Stay away from F. HRR! They will…read morevastly overcharge you for basic repairs and give you false information just to make a bigger sale. They charged me a staggering $800 just for a basic capacitor and the labor to install it. They claimed a universal fan motor would not fit my HVAC unit. They lied to me and said that my unit would only fit the expensive manufacturer model for $2,400. I called a second company for a backup opinion. They easily installed a universal fan motor with zero issues. The total cost for parts and labor was a fraction of what F. HRR quoted me.This company is dishonest and overpriced. Save your hard-earned money and call a different HVAC service instead.

Got great service when they were locally owned, but since they are now part of FH Furr, they're…read moreterrible. I'm one of the lucky former customers who called to schedule a maintenance appointment for a water tank flush, left a message, and never heard from them. Perhaps it was because I mentioned the $49 promotion that they offer on their website, that they didn't bother returning the call. Two weeks later on a Saturday, I contacted The Plumbing Officials who responded within 10 minutes and offered to do the job that day but I scheduled the job for Monday. That's how service is supposed to work. It's appears that the new company is only looking for volume and their work isn't what it used to be. To get a better idea, check out the reviews for FH Furr on yelp, It ain't pretty. Fun fact: FH Furr doesn't allow you to opt out of receiving ALL emails from them. Sure, you can stop the marketing emails, but they force you to select from a list of the ones you want. There's no "Leave Me Alone" option, so if you are a previous customer, you will continue to be contacted.

Mark Vella - I have had him multiple times in my home and today on an HVAC install in a rental. He…read moreis great. He is quick, thorough, quality work and polite.

Company sent email--describing the qualifications of technician prior to arrival--sent additional…read moretext noting technician was on way-- technician showed up on time and totally explained everything he was doing and took the time to show me a connector that was beginning to corrode and needed to be replaced before the unit potentially stopped working--all in all, totally recommend company

Karnes and Stanley recently installed a new A/C unit in my home. I feel the price was very…read morereasonable. But more importantly the quality of the workmanship was outstanding. Having worked in trades for over 4 decade, I know good work when I see it. The two technicians were prompt, courteous, and very knowledgeable of their trade. They answered all my questions and explained how the system work. They stayed late, well past quitting time to insure the job was complete. They asked me to look at the air handler to make sure I was happy. I was very impressed with how they created new duct work to attach to the old work. Quality work. I would recommend Karnes and Stanley to anyone needing HVAC work. Great company , great team Ricky L.

Huge shoutout to Karnes Stanley! Our 10-year-old AC blower went bad, but they found out it was…read moreunder warranty and replaced it for just $400 (instead of the $1,600 retail price). The young men who came out were professional and courteous, and Ms. Joan is awesome to work with! I also signed up for their yearly maintenance agreement if you can afford it do it!!! Nothing like realizing your unit needs to be serviced when it's hot and humid.

came out quickly, was friendly quick to diagnose the problem and offer a solution. didn't look to…read moregouge like other companies can. would recommend

A few days before our heat wave, I noticed that the A/C wasn't cooling the house. I looked on…read moreNextdoor and saw this company advertised. I was delighted when Paul said he could come out quickly. He did a thorough job, asking questions. We worked well together to resolve the problem. I appreciated his attention to detail and his very reasonable prices. 2nd day into our heatwave he called to check on the A/C. He got this done just in time. We didn't suffer at all. Many Thanks! Chara

I would give these guys 6 stars if I could! Fast, honest, very fair pricing. Stayed until after…read more10pm to get the job done. Explained and showed us everything very clearly. This is what you want in a repair service!!

Mike went out of his way to make sure my family had air conditioning when the weather was going to…read morebe hot and he had to deal with my insurance company. Great service and he definitely went above and beyond. I would definitely recommend them.

Josh was recommended to me by a friend who has used him for 5 houses (personal home and rental…read moreproperties) He was great! No mess, finished it quicker than estimates, fair price and great guys that installed!

Starting with taking extra volition to get a serviceman to our house that very afternoon, the…read moresolution to our failing HVAC system could hardly have come better from any source than we found in Climate Solutions. We're 20+ miles away from their own location, but a very competent service techie arrived at our door without our waiting very long. Lots of friendly discussion with me while he worked, so I knew just what had failed and how he'd fixed the problem. Their man did so much checking every component of our system that I suspected he was looking for some way to get the job to cost more, but I'm happy to report he was merely being thorough. They provided topnotch repair service to our HVAC system if I've ever seen it!