You are using my sister's phone number please take off her phone number from your website because…read moreshe is constantly getting calls if you do not change your phone number I will contact the authorities

So grateful to have found this company through Yelp. Got a great deal for 2 phones to be replaced…read morecompared to rates from competitors in the area. We will definitely use again for other broken screens around the house.

Recently visited while in town for business. This little shop was really cool and not too far from…read morethe convention center.

From the owner: We Fix Phones is more than just repair. We also buy and sell used phones, provide prepaid cellular…read moreservice from one of eight major brand vendors, offer a wide array of all the accessories to make your electronics more functional, and serve as your everything electronic knowledge center.

I don't even want to give this place one star because their service and professionalism was awful…read more Not only was I charged $10. over the usual fee to replace an LED light screen, they smudged the front camera lens that makes my face look blurry when I FaceTime and after they applied the screen protector, some of the glue got inside the phone and made a pea size black spot on my screen where the camera lens is located. When I went back to complain about the black spot on my screen plus other issues I was now experiencing, they said they couldn't do anything about it because the technician applied the screen protector out of courtesy. They would not budge to help me in any way except buying another new LED light screen even though I had a one month warranty. Stay away from this business because they will not honor any warranty and they will not stand by their work especially they messed up.

So, let's talk about this place real quick. I don't think it deserves all the hate it gets;…read moreparticularly from over zealous customers who base their ratings on one single experience. Meanwhile, I've been to this place at least a few times and feel more apt to discuss what works and what doesn't. First of all, their pricing seems very fair. Especially considering I called a different cell phone repair shop up the street (which is frickin impossible to find, btw) and they quoted a battery replacement job would be $25 if I brought in my own part. Premier on the other hand, replaced a battery plus a full screen assembly all for the low, low price of $35. Both the parts were mine. Many moons ago, we had to replace my son's screen on his old iPhone 7 for $80, sans part. I'm not sure how it would rate now, since prices fluctuate depending on the latest iPhone models and all that. But I would imagine if you have an older model cell phone, the repair cost will be cheap. I'd recommend purchasing your parts on Amazon ahead of time, as they tend to be cheaper there. The main thing this place probably needs to work on is their front desk service. That poor girl has to work the customer line all by herself and it takes ages! I mean, the place is fine when you're the only customer in the store. Get more than 3 people in there and you're gonna be around for a while. It says a lot if I have to wait 15 minutes just to pick up a phone. Anywho, it seems previous customers don't know what a middle ground is. Because that's where I'd rank this place. While they're not exactly the speediest when it comes to customer service, their turn-around time for repairs is usually 1 hour, which is pretty damn good. They even have free in-store WiFi. I'd give Premier Wireless 3 sparkling clear and uncracked iPhone 7 screens out of 5.

We were browsing for a new sound system this past weekend. We finally found one that would suit our…read moreneeds. We found a customer service rep and asked her if she had any in stock. She happened to have one right by her station and turned to get it. While we were talking to her, she walked off to greet some friend and left us talking. eventually she returned and started ringing us up. When we declined the extended warranty she walked away and had a coworker finish a transaction. Is BB making money off extended warranties and consequently they pay their staff on how many they sell? I have to say, this was rather surprising and disappointing that she could not wait 2 minutes to greet her friend and finish the transaction. Do better, BB.

I was looking at Pokémon Lego sets and found a person price gouging the item that Best Buy list it…read moreat 600 as well as Lego store but this person has it over 1200 for the item and I notified Best Buy who didn't care about it. I can't believe how bad this company has become and I will have to contact attorney general about this store. I have had other issues with this company who doesn't care about anything the public tells them but to make money. I even have gone to the store and needed assistance and the employees are huddled together just talking together and having a party not even working. You have a line of people at the registers and only 1 person working at the register. I reported and they tell you they will take care of the problem and don't do anything, and know they are allowing people to post and price gouge.