This place is the real deal! Excellent customer service, fair prices, and fast customization. We…read morewalked in looking for wedding bands that we needed ASAP. They showed us beautiful rings and customized the fit and finishes in house so they could be ready for us the next day. NEVER EVER go to the chain stores at the mall, you will get ripped off.

July 2025 I took my two rings to Flores Jewelers on Lee Trevino. I wished I could of personally…read morethanked Mr. Flores for doing such a remarkable job on my rings. I almost thought they weren't my rings! Thank you to the ladies also for their professionalism. John R. Herrera.

I've gone here a couple of times. They fixed my issues, repairing my jewelry. They have a big cute…read moredog hanging out. Solid spot.

My experience was so special! Every question I had was answered thoroughly and thoughtfully. I…read moreespecially want to brag on Claudia Esquivel who helped make my process a once in a lifetime experience. It is so evident that she was wanting me to have the best diamond at the best price. She was patient, scouted out diamonds for me, kept me updated with new inventory and possibilities...she is a true asset to the company! Can't recommend her and the company enough! -Campbell Anderson

Excellent service, genuine and professional! The jewelry is top tier and the hospitality is great!…read moreWouldn't go anywhere else in El Paso for traditional or custom jewelry!

Just received my beautiful anniversary ring from JC Jewelers and I'm very happy with the quality of…read moremy custom made ring. Great customer service and very knowledgeable in gemology by Jerry and staff. Thank you

Very nice people. Left a chain of mine to get repaired and it came out amazing. Definitely…read morerecommend this place!

These guys are AMAZING!!! Simply the best. Jose custom made me a ring from 2 pictures I gave him,…read moreand it turned out far more beautiful than I could have imagined! He and his staff are so nice, and helpful and accommodating. Not to mention, his prices are very affordable. If you have any custom jewelry needs, you should absolutely go to JAF!!!

This is my second time there and they do great work. They value their military personnel and VIP…read morecustomers. They do great work. My second visit there was to get white gold ring resized. He was honest and told me that it will take an hour. Man they had me out of there in 30ish minutes and the great part is that they have a see through glass and you can watch them work. They have my service and I will definitely be coming back!

I had to file a civil suit against the owner and the businesses associated with the owner for over…read more$5000.00 of damages, I received only a $500.00. judgement. -5 star review. I still did not receive all of my property back to me.

Great service and very friendly staff. I have purchased several watches and they were very helpful…read morethroughout the entire process.

I originally came to this shop, located at The Fountains, to have batteries replaced in several of…read moremy Gucci and Wittnauer watches. I had previously taken them to a local jeweler and they did not have the right tools to open the Guccis- one of my watches now has a scratched backing. Since Deutsch & Deutsch are fine watch makers, I knew they would take care of my watches. When I stepped inside the store, I was greeted by an armed guard and the staff. They carefully labeled all my timepieces and took photos of them so I would be assured I was getting the same items back when I returned (the watchmaker was not in on this day). I was impressed. I looked around the store and saw many things Santa needs to bring me- I have been a very good girl! They have watches by TAG, Rolex, Cartier, MontBlanc and Hublot, as well as an array of very nice jewelry. Tucked away in the corner is a section devoted to MontBlanc pens, cases and other items - I saw a really nice high tech notepad that transfers whatever you draw or write on it to your smartphone as it was hand drawn! Very cool! Academia says that if you are in a Masters Degree program or higher and you are writing a thesis, you should be gifted with a MontBlanc pen upon graduation. My brother got one...I did not (my father had just passed away so no one was thinking). Not to worry, I am blessed with many friends who got together and gave me a beautiful MontBlanc as a gift!!!! Yes, these beautiful pens are amazingly crafted using precious materials; they easily become something that you want more than one of. Today I purchased a second pen for myself and I cannot explain the feeling you get from having and using daily such a nice writing instrument. With daily writing comes the need for ink- I love the fine liner in Bold. It is like writing with a very fine pointed sharpie, but I bought an assortment of ink types and colors today. If you are in need of a nice gift for someone special, this is the place.

Had to replace a battery on a watch so it was a fast process no more than ten minutes from walking…read morein to leaving. The attendant was all business not the cheeriest but did the work well.

From the owner: "WE BUY GOLD"…read more Locally owned and operated. Serving El Paso community for over 30 years. Owner has over 45 years experience and his professionalism and honesty is what sets Hawley's Jewelry Shop apart. We do custom jewelry. We specialize in Repair of jewelry and watches. Precise laser welding is also available. In addition, we have a variety of graduation rings, engagement rings, and fine jewelry. Crystal engraving for that special occasion is another service we offer. Come in and Let us take care of your jewelry needs today!

Repairs and resole BIRKENSTOCK Sandals & Clogs. See Javier and tell him Dan sent you.read more

19FEB2021: I just picked up my Ross panniers, which Javier had rehabbed by stitching a bungee…read morestrap/load stabilizing straps/lengthened tie-down strap. It will make a HUGE difference when Biketouring, and I absolutely went to the BEST person to make these repairs/upgrades! I am so appreciative that El Paso has such an excellent cobbler/leather/all-around heavy duty cloth handler. Of course, he gets my coveted "¡Wheel Of Approval!"

I took a gold bracelet that needed two small solders. I was charged $70. Ridiculously high. No more…read morebusiness from me.

I use to go to Frampton's (on Montana) to get minor jewelry repairs. I always got the same…read moreresponse, they would have it ready in a week. I would go on the day they said it would be ready and it was not. This happened on every job I took. I expressed to them that I was very disappointed. I know of this small jewelry shop when I went to take shoes for repair at Texas Shoe repair. I gave them a try. I was not disappointed. Their window says, Repair as You Wait, and they stand by their name. I would highly recommend.