Dropped of Tuesday got it back Friday friendly and professional. Just moved up will use again.read more

I had to drop of 14 items for dry cleaning and they were done so fast and the clothing looked great!read more

Horrible! This particular location is filthy inside. The floors are uneven tripping hazards, the…read morewalls are disgusting as well as the rafters where they store customer's clothing. There is poor ventilation and the overwhelming stench of the harsh cleaning solvents they use is revolting! They do not use the green friendly cleaning solvents, Colvin Cleaners is the only local place that does! I utilized their services a handful of times and I give them one star due to their abilities to remove spots and stains. However, even though the stains are removed, you are forced to launder the finished product once you get it home to remove the overwhelming stench from the chemicals they used to remove the spots. There seems to be a revolving door of delivery drivers, as these employees are expected to do their pick up and deliveries AND solicit new business at the same time. As a family owned and operated business it is not handled in the professional manner that corporate businesses are, it is common to see the family members giving inconsistent directions and actually arguing as if they are at their dinner table! I have personally witnessed employees being called demeaning names and have also been told how racial slurs have been used by employees against other employees, yet they remain gainfully employed! I find it extremely sad that this business has been around over sixty years and is in such a state of chaos, unprofessional behaviors, and rather questionable labor law practices IE: people being paid under the table, employee injuries on the job being encouraged to go through their own insurance rather than utilizing Workman's Compensation as the law dictates. One employee tripped over an exposed pipe on the floor and was told she was banned from ever going on that side of the building again, rather than the business owners fixing the real problem! Add to that the owners tend to gossip between the employees rather than directly going to the source of their alleged concerns/questions. Their prices continue to rise, but their quality of service remains the same. Sadly, there are some very talented employees there, yet they do not get the appreciation and respect they deserve. I was once told if (the former plant manager) was too stupid to send a repaired product down the line to be inspected that I had to be smart enough to catch it! Absolutely no respect and very unprofessional words coming directly from the owner! No wonder their turn over has always been so high, people are talked down to and flat out unappreciated and clearly not valued. In my opinion I would not be the least bit surprised to see this place fold. It is never good to see a business go under, but when a business conducts itself in such a manner it is bound to happen! Save your time and money and go to Colvin Cleaners, or purchase one of the easy to use do it yourself dry cleaning kits that can be found on the shelf at Wal Mart!

These guys ruined a sweater of mine; never said they don't take checks and overall their pricing…read moredoesn't match the service they provide. There just too many others I can go to and will.

As we prepared for our daughter's wedding, we looked for a reliable cleaner to handle our…read moredaughter's wedding gown and my wife's gown. After looking at reviews of several businesses we found they all seemed to be written by the same person....no details just "they were great." Remembering that Urban Valet provides cleaning services for the annual prom gown give away, we decided to try them out. The staff was very friendly and helpful as my wife explained exactly what was needed. In addition to the cleaning, her gown needed to be altered slightly. Staff explained the process and fully reviewed her requirements. The items were promised to be ready by the next Wednesday. On Wednesday we arrived and everything was ready as promised. Both gowns were beautifully prepared and well covered to ensure they could be easily transported. My daughter's gown had a jeweled waist which is not easy to clean but was perfect. I was more than pleasantly surprised when it came time to pay. For a wedding gown, an evening gown with alterations and a man's two piece suit with tie the cost was less than $100.00! I don't know about other locations but the Hamburg site has a very unique feature. In addition to walk in service they offer Drive Through service as well. I have never experienced such a service at a cleaners but intend to use it in the future. If you ever need cleaning and/or alteration services for everyday or unique items, choosing Urban Valet is the right choice and they will not disappoint.

They always do an outstanding job, fast, efficient, dependable, a pleasure to do business with. I…read morealways recommend them and they don't disappoint.

Excellent little place. I called, asked if they can do my dry cleaning in 24 hrs. Told them what I…read morehad and they gave me times it'd be done. The place was clean, almost boutique like and all parties super friendly and professional. I will go back!

Pricey. $30 for a suit without any bells and whistles is too much. Not again for me. Good quality…read morebut not worth it.

These people are VISCOUS !!…read more They deserve zero stars, but this app will not allow zero stars. I brought in a pair of clean and freshly laundered shorts that needed a patch. This business forced me to pay "for dry cleaning at their factory" as well, blaming it on Covid. BUT... they had no problem taking filthy money across their counter from me. There is no other dry cleaner near me, so I had no choice but to pay $13.25. I am so broke, that I had to pay in change. Giro is taking advantage of the situation and ripping off those of us that are truly hurting. May God have mercy on their souls come Judgement Day.

Very disappointed:( Sister had prom dress altered here and was made way too small even after asking…read morefor extra room and saying it was too small during initial fitting. Under layer of skirt was left unhemmed so it frayed and had to be fixed. Had to spend more money in order to make the dress a lace up back instead of a zipper one so it fit my already small sister. Bustling done on the sides of the skirt was also very bumpy and messy. Almost $200 spent to get the dress altered and then we had to spend even more money fixing all the mistakes made.

I went in to Earth Care Cleaners today to have a winter coat cleaned. It is a long trench style…read morecoat which I thought was wool. The owner looked at my coat and asked if he could suggest having it cleaned at the end of the season. I said I preferred to do it now as even though it did not look dirty I wanted to freshen it up. He looked at the label which read 'dry clean'. He went further and read the fabric content of the coat, then he said that based on the fabrics I could wash it at home. I washed it on a delicate cycle in cold water, tumbled it in the dryer for a few minutes on low temp and now it hanging to finish drying. Turned out perfect! Highly recommended!!!

I have brought several items here to be dry cleaned as well as altered and have been thrilled with…read morethe results! The owners here are incredibly friendly and helpful! They even gave a change room/area to allow you to put on the garment needing alterations and the lady fits and marks accordingly. They are quick and efficient and can accommodate rush service and even text you when your items are ready to be picked up! I love this place and recommend them to all!

Not sure yet am waiting patiently for my jacket to be cleaned and repaired. They said it would…read moretake about a week, and it hasn't quite been a week yet

I took a pea coat to be cleaned and after picking it up and taking it home I removed the plastic to…read morefind "white" fuzz all over it. It was disgusting. I called the cleaners and then took it back a second time. Still it was covered with "white" fuzz. The man told me that the white fibers are coming out of the black coat. (This did not even make sense). He said he cleaned it and then used a roller and he couldn't get it off. I told him that the first time he cleaned it he must have washed it with a white cotton item. He first told me he cleaned it and the second time I came in he told me about the person who cleaned it the first time. He refunded my 10.50 after I asked but when I expressed that he ruined the coat and should be reimbursing me at the least 40.00 toward a new coat. He said "You WON'T be getting 40.00. I won't be going there again.

Took 20 wool/cashmere sweaters this summer to be cleaned. Just got to put them away for fall. GI-RO…read moredid and amazing job I feel like I 20 new sweaters for the upcoming fall and winter.

Best dry cleaning in the area yet prices have become outrageous. I'll continue to use you all yet…read morelooking for more clothes that do not need dry cleaning.