I'm out of city right now. Trying to call to the pharmacy and it is impassible. Phone disconnected all the time after words " let me connect you to the pharmacist". What is going on with Giant Eagle? read more

Everyone from my neighborhood Giant Eagle are so nice. [4250 Murray] Special thanks to Barb! Even on a cold rainy day, she greets everyone with a smile! Nice lady! Also, the people who work at the Pharmacy are always so helpful. They explain what my medications do, and they give tips on when to take it. Like before meals or after meals. Nice people at the Pharmacy are always! read more

PHARMACY - Avoid at all costs!!!  I have never seen or encountered a more unprofessionally run establishment in my life. The pharmacist at this giant eagle will consistently put off filling a prescription until the next employee comes in. You can call 4 times to ask and make sure it is ready, it does not matter.  It won't be. They will insist it is coming in the next day.   If you push them really hard they will finally say they have the medication in stock and can fill it.  I feel I work harder than any employee here trying to get my own prescription filled.   It's a joke.  I have had surgery in the past where the doctor will call in meds and I will then have to call them 3-4 times before they will finally fill them. The lead woman pharmacist is probably the rudest person I have ever come across.   She will sit behind her computer screen and just holler over to you.   She refuses to even come to the counter and talk to you like a human.  I have never witnessed such an incompetent employee. I have already made a formal complaint against her. If this pharmacy wasn't part of a huge conglomerate that giant eagle is, it would be long shut down.   I feel like this place will be investigated and eventually shut down. read more

Can I simply just get rung up here? Can I simply walk down some aisles like they have in other stores without them being cluttered with displays and old people blocking every means of egress around the store? Can I simply walk up to the self check out lanes without there being mass chaos with nowhere to form a proper line? Can this place update their products to having more than a 7-Eleven? Why do my groceries cost so much here compared to other stores? It seems like I am being seriously price gouged. This store needs blown up and rebuilt. It is a mass mess of chaos inside. Nothing is run properly or orderly. It is impossible to go into this store and obtain the items you need and pay for them in a proper manner and leave. Every day I go it is mass chaos. read more

Lousy experience. Consistently lousy. This morning there was only one full-service cashier open, and the line was to the back of the store. You can't go a single time without them being out of at least one of your items. It's dirty, and it often reeks of pot. Even the parking lot sucks and is very poorly laid out. Wit's a nice one at the Waterfront just across the bridge, I no longer see the need to patronize this location, not even for a trip for just a few items. Never again. read more

I hate this giant eagle. The layout is really disjointed. They never have enough registers open - forcing u to self checkout which always backfires anyway. I hate that plus they're cutting cashier jobs and $$ and forcing the customers to do that work themselves. Gotten hit or miss customer service. Oh also there was a drive by shooting in the parking lot. read more

Giant Eagle - Nice cheap ferns - Grocery Near Me - Pittsburgh, Pennsylvania

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This is strictly for The Male Pharmacist (Nick?) - one of the most unhappy inwardly angry & yet unfortunately still working with the public people Ive ever seen. We are all expected to just shut up & take bad attitudes and no one caring - I mentioned this to him 1 time last year, and now from Lisa on, the negativity is passed down. It just sucks when people go out of their way to not care. The rest of the store gets a bad rap - these are great down home pittsburgh people. - The Kind who will understand and help you. Except This guy Nick and his negativity. They couldn't t even take the time to explain my scripts, even though i asked - and with no one in line today and so I stepped aside and they had SOLD me things like vitamins i did not even need. I asked to return them and she said no sorry. You know, part of what you should see your paycheck as? That you're PAID to be a little nicer. to maybe give a damn about who is in front of you. AND THAT PEOPLE EVERYWHERE might need a smile instead of being mean. read more

Great customer service in the Pharmacy: they are very helpful, nice and polite. Thank you for always try to provide the best service. The grocery store itself is not huge but they have most the things I need. read more

My husband and I shop at Giant Eagle at least once a week. Usually at the Waterworks, Shadyside Market Distrcit, or Route 8 in Gibsonia - all convenient to our daily routines. We purposely do not use self check lines because people need jobs. Today, we needed a loaf of bread and $250 of Amazon Gift Cards to make an online purchase. Our travels brought us close to the Murray Avenue location. I picked up what I needed and went to the 12 items or less line - which was lite as open. There was no cashier so I checked other lines - all backed up with customers. I went back to the 12 item line and asked the bagger if there was a cashier. He called to Alicia who was standing looking out the window at the sidewalk construction underway outside. Alicia turned and looked at me with a significant amount of disdain. As my husband and I always do, I said "hello" and asked how she was doing. She glared at me again. Then she asked for my ID. She indicated I could not buy gift cards without ID. I told her that I would have to go to the car and get it, that I was paying with debit not credit and that I had never had this problem before. She continued to mumble about ID will she finished the transaction. I should have made a scene and dropped the order the way she smashed my load of bread when bagging it. I was tempted to stop at the service desk and complain about her demeaning attitude when she began to display a similar attitude to the next woman in line, an older senior citizen trying to complete her errands. I was so upset I did not think that I would give a rational explanation. So, I came home, calmed down and wrote this review. I did nothing to this cashier except show up her store to purchase two items - bread and gift cards. I will not go back to this location again. I am sure that won't hurt Giant Eagle or Alicia. But, it is the only thing under my power. Sad that Alicia felt the only thing within her power was to belittle the people who were doing something so simple as completing their day's errands. Obviously from other reviews, bad service is nothing new and Giant Eagle isn't able to do anything about it. read more

When you live in the grey area of the borders of Squirrel Hill & Greenfield, you have a choice to make when it comes to grocery stores. Choose wisely, my friends. Choose to drive to the suburbs. But say you don't have twenty minutes to hop on the Parkway and head to McKnight Road. Say you're just doing a quick stop dahn the Iggle to pick up supplies for dippy eggs and chipped ham BBQ and you gotta go during halftime of the Stillers game. In that case, my friends, choose the Greenfield Giant Eagle. Really nice staff, small-but-fresh produce section, and aisles wide enough to fit your cart. Those facts alone place this store leaps and bounds from the Squirrel Hill GE location. It's even still on the (same) bus line, if you need! They don't have everything that the suburban GE locations do, but they've got the basics. And I can speak from experience that no one will judge you if you make picking up bread here a regular part of your run route. It's all good. read more

I have to respond to Diane S. who posted a review on 6/20/2011. I live right around the corner from this store and shop there all the time and have for the last 4 years. I know many of the checkers personally. Many say hello to me when I come in the store. First I should say that there is no one named Alicia working there. I have this on very good authority. Second I should say that there is no sidewalk construction outside the store for anyone to look at. It is a shame that someone would blatantly lie on here. One should also take care not to confuse this Greenfield location with the other Murray Ave at Bartlett Street location in Squirrel Hill. The store is always very busy and clean. It may not be the biggest store or offer all the products that other GE stores do but they always have good produce and offer allot more than the basics. I do know that is is Giant Eagle policy to require ID when purchasing large amounts in gift cards. I have experienced the same situation. One should not be offended by this practice. I am happy to have this store in my own neighborhood where I can walk there any time and get what I need. I appreciate the friendly service I get from my neighborhood grocery store!!! read more

I'd describe this particular GE as basic. My trips here are for things I'd need here and there, not for the major grocery shopping. That's what the Strip District is for. It's an old building with plenty of parking in their lot. It feels cramped inside. The end cap of the aisles are a few feet away from register entrances. When it's crowded, say at a couple of hours before the Super Bowl, you can't move while you're standing in line. As with any GE, coupons are doubled up to 99 cents. There is a Red Box outside of this GE that's popular. read more

I have lived in five different states and never had to rely on such a terrible grocery store chain. Giant Eagle is intensely expensive compared to other markets and the customer service is always abysmal. After being glared for being so inconsiderate as to want to pay for my purchases every time I use a human-staffed checkout lane, I gave up and will now use the self checkout even if the line is four deep and there are immediately available checkers. The fact that the chain has a de facto monopoly is the only thing that permits such unpleasant experiences to be the standard here. On top of the standard unpleasantness of the Giant Eagle experience, this location is also consistently dirty as well but at least I don't need to dance around beggars guarding the front door like I do at the Squirrel Hill location. read more

The grocery store you grew up with. This Giant Eagle is dated for sure. That's not a bad thing. I don't need a lot from a grocery store. The store is clean and neat without any of the fru fru stuff becoming more and more common in larger grocery stores. This is an EXCELLENT alternative to the other Murry Ave store that is so tight and crowded that you're lucky to get out alive. This grocery store is just the right size. If you forget something it's not like crossing the mojave to walk across the store to get it. read more

It's the same Squirrel Hill deal but in Greenfield. Cramped for space, dirty at times....I should know better than to expect there to be a Market District in every neighborhood. That being said, I only ever really run in here if I have to pick a quick something up and that's it. Definitely won't be doing my day to day grocery shopping here. read more

Giant Eagle gets a bad rap, but I really like this place, especially in retrospect. The one-stop type grocery stores I've been to since have been nowhere near as nice. Fair selection of no-hormones-added meats, including cold cuts, chicken, turkey and beef. Nice (for Pittsburgh), fresh produce on Thursdays. Good selection of frozen stuff. The pharmacy staff is accommodating (if they can help, they do) when they aren't swamped. Actually, I really like all the staff, except (I think) the frozen foods manager, who I've seen act like a real jerk. You can also send a fax (if they aren't super-busy with lottery sales) and make copies - handy in Greenfield. Same goes for the Waterfront location, where they have even more specialty and organic items. read more

I was in the neighborhood and I had to pick up a few items, so I thought I'd stop here instead of the one in my nieghborhood. I used to come here back in my 20s (when I was single) and I don't think it's changed a bit. It's a smaller neighborhood Giant Eagle, but it's got most of your basics here including bakery, dairy, deli, floral, and pharmacy. Its selections are just as good as the one in Squirrel Hill and it isn't as crazy crowded as the one in East Liberty/Shadyside. read more

This Giant Eagle is a small version of the chain. Not as much selection as other Giant Eagles as you may expect. They also tend to be pretty busy. My experiences with their customer service has been OK. My questions have been answered accurately and in a professional manner. Not a bad, smaller neighborhood store. They always seem to have plenty of parking. read more

I love our neighborhood grocery store. If they don't have something and you ask, often they'll consider carrying it. The staff is usually pretty friendly and helpful. It doesn't have the selection that the larger stores do but that's to be expected for a smaller store. And I'm very pleased with the redesign of the produce section. So much more pleasant and user friendly. read more

Just your standard, no-frills Giant Eagle. The produce selection is spotty, but otherwise it's okay. The employees here can be a little... unusual. One of the cashiers lectured me for buying a Red Bull once. Apparently they're not good for you (who would've guessed)? I tried to laugh it off but she was insistent on continuing the conversation and got huffy when I wanted to actually continue with my purchase. Go figure. read more

This Giant Eagle even though they have upgraded the store , they still do not cater to the kosher community.Their kosher options are few ,and they do not carry any type of kosher meat at all , which is a shame .I spoke to a manager there and he seemed not interested at all in what I was telling him about the kosher options, and was quite rude to me. Guess Ill take my business elsewhere. The two stars Im giving them are for the nice check out lady. read more

This Giant Eagle gets TWO stars because their customer service stinks. Went to get some food, they have the club card/perks card like at Safeway except that you can't get it! After waiting for 15 minutes and filling out the forms, I was told they were out of cards. And you can't get the card at a check out, you have to go to front desk. Blah! read more

This store actually isn't bad. Being a city store, it does have what you need and nothing that you really dont. There are much worse examples of Giant Eagle (North Side) to name 1 specifically where you really have to watch what you buy. When I visited Pittsburgh, this was 1 of my primary locations that I would go to and really, it gets an a-ok rating from me. read more

This location is significantly below par and in need of major upgrades. The building, carts, inside just don't give the patron a good impression about the quality of the products sold there. read more

This is the worst Giant Eagle I've ever been to. It's bad enough that I'd drive to Sq Hill unless I only needed only one thing. Giant Eagles are usually decent, but not this one. If only the cashiers weren't always miserable and talking about how long until they could go home. If only the self check out lane wasn't closed in the late evening where there's only one cashier available and the line is backed up down the aisle. If only the self check out machine would stop breaking down. (This has happened every time I've been to this location but never at the other ones!) There are a lot of "if only"s and as it stands now, I'd recommend going to the SQ hill or even the waterfront locations for your main grocery shopping runs. read more

There is a consistent bad smell in the meats/cheese area. The rancid smell is obvious and they lack proper ventilation. Can management do everything about it? read more

I agree with the below poster. I like Giant Eagle because they have everything someone needs. They accept double coupons, have fuel perks, and are just the local grocery chain. Sometimes a store is hit or miss depending upon the location, but I am satisfied with Giant Eagle and will do my grocery shopping there. read more

I do like this store, but the women in the office are really NASTY, and some of the cashiers look like they have slept in their cloths.

Yeah the store is clean, yeah the selection is decent. But, the customer service sucks and the customer service in the pharmacy is even worse. I used to have to use GE pharmacy for my health plan. Prilosec OTC was covered at the generic prescription price. I used to have to argue every time that it was covered because the pharmacy tech would say every time that she never heard of that. Oh, and even though the RX was written for 30, they would only dispense 28 to avoid opening a box. read more

The store is ok but doesn't stock the variety that you would expect. the pharmacy oh where do I begin ...the worst...the worst...the worst sooo many mistakes, such bad sevice..if they say it will take 20 minutes it will take 40....if they have too any pharmacy customers to provide good service then they should state that if anyone need immediate pharmacy service please go elsewhere. read more

Old lady grocery Crowded Bad produce, bad selection Not much organic, Bellow average. Good for high fructose corn surype products and nasty preservative food for the bomb shelter, Stock up now, Staff in the front line is literately retarded and slow as a result. I am glad they are giving disable people jobs, but please not on the check out at rush hours! I hope giant Eagle alternative is coming the one at the water front is much better, but much the same for nasty preservative gmo food. Not groovy or organic friendly. read more

this is the worst Giant Eagle in the chain...the employees are rude..there are never enough people working the cash registers...when you do finally get to the front of the line usually the cashiers are complaining about other employees and the managers...if you need to use the customer service have a lot of patience...usually if there are two people working, one will go into the back office as soon as they see there are more than 3 customers in line and then the remaining clerk will complain under there breath about how much they hate working for the store...it's actually not a bad store just as long as what you need isn't on sale (the sale items never seem to be in stock) but the staff leaves a lot to be desired...go the the Waterfront and save yourself a headache. read more

I could blow a gasket every time I walk into a Giant Eagle. First of all, their prices are outrageous. Even with the sales, double coupons, and fuelperks, I spend significantly more at Giant Eagle than I do at their competitors. For example, fresh pineapple on sale on at Giant Eagle - $3.99; fresh pineapple on sale at a competitor - $0.99. Additionally, I have never been able to get every item on my list when I shop at Giant Eagle. I understand that sometimes stores run out of things, but 0% is completely unacceptable. My neighborhood Giant Eagles (yes, multiple) regularly run out of sale items and then have the audacity to give me a hard time when I ask for a rain check. I have been told told four days in a row that an item "will be in tomorrow" only to return the following day and be told that the item isn't in stock. Maybe the employees don't know the meaning of the word "tomorrow." Many times, items have been labeled as being on sale when they are not coded that way in the register, and when I ask the cashier to honor the price as advertised, the staff becomes curt with me. I would love to avoid Giant Eagle like the plague. Unfortunately, competitor stores are much farther from where I live. I still go out of my way to shop at competitors and only shop at the Evil Empire when I just need to run around the corner and grab an item or two. If you can avoid shopping at Giant Eagle, do it. Your wallet and your heart will thank you. read more