Giant Food Store is where I do my grocery shopping. It is one of my favorite places to shop. The offer quite a few specials and points for groceries, gas, and discounts. The store where I shop is always cleaned and organized. read more

I grew up around this Giant since my parents' house is pretty close by. There is plenty of parking and all the essentials. They also sell beer and wine ..there is a limit though. I went with my bf and we each had to purchase a case, we couldn't have 1 person purchase both cases, so just fyi! There is a beer distributor nearby but this is just convenient esp if you are shopping for food. Prices are pretty decent and on par with items sold at the walmart (which is located in the shopping center across the street). I recommend registering for a Giant Rewards Card, it's free to sign up and you can get discounts. Staff is friendly and although the place is not very modern, it is clean! There is a self checkout line which really helps too! I usually come at night like around 7pm and there isn't too many people so you can take your time etc. read more

Whether you use Giant Direct or in store shopping, Giant Supermarket is a continual poor performer. Late deliveries, unstocked shelves, high prices, expired merchandise, how do they stay in business? read more

First time visit Very friendly customer service Warmly greeted Clean and quiet store Big parking lot Covid 19 protocols are being followed read more

This has to be the WORST giant location i have ever been to. I was disgusted when i heard the way that your managers are speaking to the employees. They was a chubby middle aged woman calling one of your younger employees stupid and calling him useless. I wasn't able to catch a name for this woman but another employee told me she was one of the higher up managers. This explains why everyone that works there looks so miserable all the time. Do better. read more

Horrible customer service never going there again. Rude employees. Can't even assist people and they also can not form lines right

I have a brand new Giant near my home in Havertown and this one is near my office. The age of the building has taken its toll. It's old school for sure. * It's a little run down. * The aisles are narrow. * The lighting is dim compared to newer stores. * It doesn't have the extra features like a Starbucks and a Beer Garden. Now that I'm done bashing them they do a nice job with what they have. * It's clean. * The selection is fine. * The prices are in line and often very good. * The people are nice. * 24/7 I've visited a few times and found it A-OK. read more

Update: they lost power the night that Hurricane Ida came through and the nasty lady in my review below told me that they put all of the food in the middle of the aisles. This is really dangerous because I bought Hatfield Canadian bacon last Saturday and when I pulled it out of our fridge, the day after we bought it (we did Not lose power) it was slimy! I also later that day tried one of the chobani yogurt and it was bad, I was sick to my stomach all day after just taking one bite. I am absolutely blown away at the lack of safety at this store. I did use the link that the owner gave me below and surprise, it didn't work!! I'm writing this review for all of you that shop there hoping that nobody has gotten sick while this Giant had food in the middle of the aisle while they waited for the generator to be delivered. (Also received that info from the nasty blond haired lady at self checkout, who was all too happy to tell me that Giant is only her part time job.) My husband and I were shopping and the blonde haired lady at the self checkout said that the four chobani that rang up wrong were not taken down from last week. She gave me a hard time and gave me one for free and the other 3 yogurts at the "correct" price. It's a shame to lose customers due to .49 difference in price. If the price is marked wrong in the store you should honor that price, it's not the customers fault. The worker also took down all of the prices so we had to wait for her. The people that work at the Phoenixville Giant are so nice and helpful, it's worth the extra few minutes to go there. My husband and I spend lots of money every week on groceries and the Audubon store lost our business. read more

This is not the grocery store for you if: You love people who obviously hate their job. You enjoy employees who can't help you with an issue. I'd like to thank Lynne and Mike for making my many trips here more than satisfactory. read more

We try to get the best deals in town when we do our weekly shopping. We have gone to acme, wegmans, Walmart and this giant. Out of all of the stores this one comes in second regarding the ridiculousness that ensues with this store, with Walmart coming in first. This store is SLOW when it comes to their departments, especially the deli meat section and the check out area. The deli section had SIX associates attending to 3 customers and it took 15 minutes to get 1/4 lb of mozzarella cheese. The aisles don't have items placed properly, it's difficult to navigate, and the aisles are small. The checkout line is atrocious with having to bag your own items, again, with small aisles. The shopping trip took an hour just to save $20 and a free $10 gift card. Total spent $112. This store needs a serious upgrade. The parking lot as well. We had a woman (clearly addicted to some type of narcotic) come up to us while putting away groceries try to get "bus money" out of us to get home, because she was "stranded". I've seen that scam for years, since the 80s living back home in NYC. read more

This Giant usually has what you're looking for at good prices 24 hours a day. If you have any complaints whatsoever about any item they give your money back, and if your food is bad they'll give you your money back plus 50%. The bonus card program is sweet! You can put your points towards money off at the pump. If you spend $300 in a month you'll get $0.30 off per gallon at Giant gas pumps. $200=$0.20 off, $400=$0.40 off and so on. The deli meats are great with an amazing selection. Customer service there is top notch. All in all this is a reliable store open 24 hours a day 7 days a week! read more

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Been going to this giant for awhile as it is right near my house. Will no longer be shopping here from my experience today. Mind you this is during the COVID out break. Their handling of the situation is completely out of control. Had to wait in line to use a register for 30 minutes. Was offered self check out to which I said okay. Was not made aware that you cannot purchase gift cards at self check out. When asked employee at self service if they can help me they told me no I would have to get back in line and wait for customer service or a register with a person. Was also approached by an employee for going down the "wrong way" in an isle, which is fine. But they should really let customers know we are supposed to be looking at the floor for direction. Needless to say it was a complete shit show and I will be continuing to shop at the new Redners down the street. read more

So i'm reviewing a grocery store so that i can be the first one to do it! This grocery store is my go-to spot for when i travel to KOP area. I usually stay at the Homewood Suites across the street, so it is very convenient. It's got everything a good grocery has. Produce is fresh, and i've never had problems finding anything. It's better than the Walmart across the street or the Acme a few blocks down the road. So... there it is! read more

My issue is with the pharmacy. Not that the store doesn't leaves a lot to be desired especially the deli and some of the checkers. Seems they hate their jobs.I was using the pharmacy for the first time since my drug plan uses Walmart and giant as preferred providers. drop off first using a good r/x card the script cost me 11 dollars versus Riteaid 88 dollar's. The lady behind the plexiglass window with a small cutout at bottom is hard of hearing or something. Turned into a loud conversation in crowded store yelling my personal info what happen to hippa law.I finally stopped the the insanity and gave her my license,Medicare card.ins. Card and my prescription card.(they need to build a consultation room to protect customers rights) They filled the script in a couple day.went to pick up meds and brought two other scripts with me to price check. Told me the only way to quote price was they needed the script transferred from Riteaid to them but could not do it that day. She told me this 6 times she must think I am senile. Transferred script then was told that they would have to fill to give me price. What a bait and switch tactic if I ever saw one. Will not be using them again. Buyer be ware. read more

This place has really gone down hill. I gave them kudos a few years back for having toddler and expecting mother parking but they recently took that away. We were there on a busy Saturday and they had 1 regular checkout line open. The rest were self checkout and 25 items or fewer. They never have baggers. Sorry but when I spend 150 -200 dollars a week at your store I shouldn't have to bag my own groceries. I can't remember the last time someone was available to bag my groceries. This was our last week here. We will travel a little further to Wegmans. read more

Went to the salad bar yesterday in the middle of the day. I believe the salad bar is supposed to close at 9pm. However at around 6pm 1/2 of the salad bar had been taken down. I asked someone at the deli about this, she was polite and went to get the gentleman that was in charge of the salad bar. He came out shrugged his shoulders, chuckled and said "No, I'm not refilling it " turned around and walked away. I stood there for a second shocked by his I don't give a "F" attitude. I left and went to Acme. read more

If I could give my experience at the Giant deli in Audubon 0 stars, I would. My dad and I came in today. The moment we walked in we got some fruit and veggies and went straight to place our order for 1lb of cheese -that's it. We decided to finish our shopping while we waited for the order to be complete. It took them OVER 25 minutes to get cheese ready. My dad and I came by twice to see if it was ready. The second time we stopped to check, there was cheese that we thought was our order. My dad was trying to look and read on the receipt. One of the women was so nasty to us, especially to my dad. He was only checking the order and she made a huge deal out of it and said "don't touch that" and "don't move that" in such a nasty way. A younger woman asked what my order was and I couldn't remember but I knew it should have already been finished. I told her an approximate number of 34 and she said "well I'm working on order number 31 and 32 right now. Be patient. It takes a while". We didn't even say anything at all about them needing to hurry up. It was a simple check. We waited an additional 5 minutes and and this point I was overly annoyed and I finally had it. We grabbed cheese from the pre packaged station and we left. After we spent $100 and got everything in our car and left, I only THEN got the message that our order was ready. I for one will never be shopping at that deli again. I have always had a bad experience there but this was by far the worst. All they ever do is talk and complain to each other and nothing gets done. We are in the middle of a PANDEMIC. I don't exactly want to be waiting inside of a store full of people for over 25 minutes because they can't seem to get their acts together. It was absolutely unacceptable the way we were treated today. read more

I have been going to this Giant for almost a year, but will no longer go there. I consistently find spoiled produce and expired dairy products. They have also pulled some of my favorite products, which makes me have to take a second trip to Acme anyway. Too bad, because I was loyal to Giant in the past when I lived in the Abington area, but the one here on Egypt Road clearly doesn't check their produce or dairy to ensure the customer gets fresh products. read more

I never would have thought about reviewing a grocery store, and truth be told this isn't really about the items this store offers but more a warning to check your receipts --religiously-- when shopping here. I apologize for not issuing this sooner but, again, I never thought about reviewing a grocery store before. Here goes... I noticed a while back that my receipt was wrong. Okay, people make mistakes. I called the store manager and was told to come on back and get my money refunded for the items I was charged but didn't purchase. So the next time I went, I made the effort to check my receipt again, and low and behold, not only were there errors on there again, but even the math itself failed to add up to the amount they'd charged me - this doesn't seem like a mistake to me since a computer has to be programmed to do the math. No biggie, says the manager, come on back and get your refund. Now I have to take serious note to check my receipt every time and over the years, more often than not, I have to make another trip back for the refunded over-charge. Yesterday I chose to go there since they almost always have the produce I was in need of, and I picked up a few more items since I was there and it buys me several more days before I have to go to another store later in the week, but I know enough after countless times to put the receipt on top of the desk instead of away because I have to check it as part of the Giant shopping experience! Guess what? I'd purchased 2 packages of meat and placed each in a clear meat bag, which seemed to give the cashier quite a problem trying to get the price bar scanned through the plastic, and upon my inspection sure enough, she'd charged me twice for both packages, doubling my meat purchase with the stroke of a wand in a time where I don't need to tell any of you no one needs to pay more for our already inflated food costs, but come on, how much double gas in an inflated theft at the pump time we're living is acceptable? Why must every trip to the grocery store not only double your receipts but also the gas? Sure, I called and the manager said "no problem, come on in and tell them I said to give you your refund", but this IS a problem. I now tell everyone to check their receipt for both the proper content and math because this is basic business practice here and I can't imagine the extra millions they can be pocketing for nothing by those unsuspecting consumers who just pocket or toss their receipts without checking. Happy shopping, people; and keep your eyes wide open! read more

This store has really slipped quite a few notches in terms of quality, cleanliness and service in the past few years. Seeing some goods past their expiration date still on the shelves. The aisles are always jammed with junk cardboard or makeshift displays. Makes no sense when there are a number of empty store shelves that they could easily clear the aisles. I understand that shelve space is usually contracted / dedicated for particular products, but given the supply chain issues, they are never filled - so why not use the space in the meantime? It would really open up the floor space and remove the general clutter and safety hazard it has become. The Deli Kiosk has lunch meat products listed which are no longer available. The Kiosk doesn't say that when keying an order in. It's when you go to pick up your order that you are told the item is no longer available or carried by the store. The customer service desk used to be top notch back in the day, but sadly, has become hit or miss at finding someone to help when needed. Lastly, double-sided cart corrals have been removed and replaced with single sided versions. I don't mind walking extra to put the cart back, but when the corral gets filled and backed up, it becomes a safety hazard for cars backing out or pulling into those lanes. Hoping the management team there takes the opportunity to review and remedy some of these issues. Their customers deserve better. read more

Giant Direct Powered by Peapod is a joke. We placed our very first order on Sunday for a Tuesday delivery between 3pm-5pm. Figured we would give it a try. Got the text at 3:30 that driver is on their way. At 5pm I called the company and asked what's up. We were planning to make dinner and head to my sons baseball game with some of the items. Lady said they would now be there between 6:30-7pm. I called at 7:15 and she said we are 2 stops away. I told them to shove it the driver never called me and I got to keep calling the company half hour each time on the phone . I don't trust them or the driver who can't make a courtesy phone call. They just playing games with you. I ended up missing my sons game and the order never came. Big joke like I mentioned. Zero stars for Giant. Giant lost our business. read more

This store has the BEST prices on basic staples of any store in the KoP area. The meat department carries a full selection of items, and Boars Head brand is my favorite. Many times they have sales in the meat department, buy one, get one free - which is great for the freezer. They just completed a MAJOR facelift of the entire store, new dairy cases, better selection and an entire aisle of organic/vegan/specialty foods. I have to give a special shout out to the manager Paul, who has on several occasions gone above and beyond to fix issues I have had. read more

Today i was grocery shopping at the giant food store Audubon square there was two lanes open. One longer than the other. I proceeded to place my items on the belt. Instead of the lady saying excuse me I'm an express lane (mind you her express lane sign is faded so you can't see that it even said express) she is talking to the person in front of me about me "I thought this was the express lane" I said oh I'm sorry. She continued to be very rude and nasty then when I took my things off to move she wanted to change her manner and tell me to stay. No thank you ! Customer services goes along way! Trust me I know I deal with customers day in and day out ! Her manager said even though it's says express she can still take you I said no thank you she was very rude. read more

Just had another lame shopping experience here last night. I don't know why I keep coming back (it's probably because they have the best prices on the basic things I am looking for and Boarshead lunch meats). The store was in complete disarray, the shelves were a mess, stuff thrown all about. And what was funny nobody was straightening things, all the kids were just standing around shooting the breeze with each other. For such a big store their selection really rather stinks. And the meat department, it is by far, probably the worst of any in the area (and that includes the King of Prussia Acme) when it comes to selection and price. And you can take this to the bank, if a meat item is on sale and listed in their weekly flyer, they will NOT have it in stock at this store!!!! read more

Having a party today. Placed an order with a giant associate 3 nights ago for large veggie and large fruit trays. Arrived this morning to find my order was never prepared. They don't have the order! So now the staff is scrambling to pull together the order. read more

This store is too small and the aisles are very crowded with displays. Often you can't get your cart through if there are other shoppers in the aisle. They seem to have set themselves up to compete with Aldi and Walmart, both of which are just across the street. And, a more upscale Lidl is about to be built nearby. What we need is a store like the old, family-owned Genuardi's - good quality, a nice shopping environment and friendly, helpful customer service. High quality produce and bakery products, brand name products,reasonable prices, and if they have store brand products they should be top of the line. This Giant has ongoing problems with short-dated and out of date items. Store brands continue to replace name brands, Management seems to try, but it sounds as though they don't have much control over what they sell. They recently installed carousel bagging aisles which make no sense when you need to pack bags to accommodate weight, fragility, and category (fresh, frozen, canned, dairy, etc.) Their plastic bags are so flimsy that the handles often break before you can get them in the car. Additionally, they keep emphasizing the fuel discounts you earn shopping at Giant. Guess what? We do not have a Giant gas station in the area, so the points are useless. And, when asked if customers could use their gas points towards food donations to a local food bank, they would not even address it. How about another nice Wegman's? read more

I can dig it. It's just a normal giant. The staff is okay. They usually have a lot of items in stock, it's crazy crowded on Sundays though. Open 24/7 which is cool and convenient. I shall return again next week... Lol read more

Andrew and Lauren are excellent pharmacists that take attention to detail and provide excellent service. They coordinate with our doctors when needed and always have what we need or round it up quickly. Always take the time needed to answer our questions, and help get the best price, just ask. read more

I really like this Giant. My mom lives in Shannondell across the street, so it does tend to attract an older crowd at times. Produce is good, nice selection of food items. Deli counter is ALWAYS busy and super slow, but that is typical of a deli counter. Today, I counted 6 people behind the counter and I still waited 15 minutes for service. Someone needs to come up with a better business model for the deli. Check out is fast and employees are always friendly. read more

Prices are high for average products, but the thing that really irritates is that even after pointing out a coupon, it wasn't applied and cashier couldn't do anything about it. Sent us to customer service where there was a long line. Very poor service read more