This Giant has the worst deli of any store, anywhere. Wait 20 minutes (with 2 customers ahead) for them to give the wrong item?

The deli at this Giant is the absolute worst deli I have ever been to in my life. When I order online, they provide the wrong meat or cheese almost 30% of the time. I basically cannot order Colby Jack cheese because every time I receive Pepper Jack instead! It's not the same! If I go to the deli in person, the service is so very slow and I had to explain to the worker that Gouda was a cheese. How do you work at a deli and not know what Gouda is? Please hire people that have at least had a sandwich once in their life! read more

How is it possible that all the carts have at least 3 broken wheels? Target has brand new carts, Costco has brand new carts. Even Redner's (!) has brand new carts, but the Giant shopping experience is a rattle trap, squeaky, bang and drag disaster that shows real contempt for the customer. Broken carts. Dirty, disorganized store. Giant fail. read more

It's nice that they remodeled the store to have beer and wine in it, but they don't manage the station well. I got a quick lunch while I was there and there was no one to check me out in that area. I asked someone behind the deli, who then called someone to check me out, but the woman decided to take care of something else first, so I decided to walk all the way to the registers to check out. Wednesdays at Giant are sushi Wednesdays. I've heard people take about it. It's a great deal - $4.99 for a roll that is normally $10+! I got the Wasabi Crunch Shrimp, which is normally $10.49, so it was a little over half off. The roll came with about eight pieces and had wasabi peas on top. The inside didn't really have any shrimp in it... they were very small pieces. The sushi is left in the refrigerated area, so it was a little cold. I couldn't even separate the pieces to eat because the rice and seaweed stuck together like one block. Cheap roll, but not worth it. read more

Giant Food Store - Wasabi crunch shrimp roll. - Grocery Near Me - Stowe, Pennsylvania

See all

This Giant is convenient because it is so close to Target, but I personally prefer the one on the other side of town. I don't like it that they started selling beer and wine and find the isles to be lacking labels on a regular basis. It can get overwhelming. I have also found one of my go-to items miss labeled/expired on multiple occasions. I used to let them know when I was checking out, but have stopped since it did not seem to make a difference. They do some nice find raising activities and always have something for kids to do, like a coloring station or the make-your-own card station for special holidays, so that is something. read more

The deli is the worst I've even been to. There are always 3-4 people working but only 1 is helping customers waiting in line. The others are either working on orders placed using the kiosk or who knows what. It takes FOREVER. I'm not a grocery store expert, but I am an expert at customer service, and I'd say this is horrible CS. Rule #1 is always take care of the customer in front of you. it's a half hour event just getting lunch meat - Forget about coming here in Sat or Sunday around 12 noon. Praying for competition because that's the problem. Living in upper Pottsgrove where else can you go. 11-21 16:30. Back again and 1 person working the deli and 4 people waiting. The other 2 workers just ignore customers. read more

(Disclaimer: I work at this store and have for a year, I do not speak for the company or brand. However most of the people in this store and atmosphere is the best I have ever worked with)Now while a lot of people don't see this as a great place most of those people don't understand the inner workings of a grocery store 1) people complain about the deli but are wrong about how it is handled. Just because you are standing there doesn't mean you are next, the you fall in line with the kiosk orders as if those people were standing there too. 2) there is not always someone at the beer garden register because they are in charge of stocking the department too. Therefor they have to run to the back and prepare stock so there are things to buy in between customers. Also it is a beer garden/ eatery register they are not held responsible for checking everything out, even though they will do 8 items or less. 3) shelves and tags are done as fast as they can but not everyone can do them and tags can only be put out when the price is changed in the system. If something doesn't have a tag on the shelf the tag may have been pulled because it is wrong and the store does not want to mislead you. The new tag can't be put up until the price is fixed which is done by certain people. 4)I saw some people complaining about the sushi on here and that is actually out sourced the sushi is not handled by giant employees or the store but rather a company who comes in to do it. 5) while the customer service is not ideal and a lot of the employees are slackers, there are still good employees and we are trying to make the experience better everyday. A lot of the employees are college or high school students and rather than fire them or yell at them we would rather talk to them so they can help make the experience better and learn from it. *we at giant are trying to make a great experience for everyone who steps into our store on a daily basis. We provide clean carts and sanitizing wipes as soon as you come in the doors. We have a kids station with crayons and coloring pages, they can get a lollipop from the desk. And we are trying our best to keep shelves stocked and the store running smoothly so the community can come in and be able to have an amazing experience in this giant stores and want to come back. read more

My cake from the bakery was pathetic. I had them print a picture on it and write "happy 25th birthday". I picked it up and the picture was extremely crooked and not centered, the person's head in the picture was partially cut off, and they TYPED the writing over the picture on the computer instead of using icing!! Also, their printer must be horrible because parts of the picture were randomly pink. I am so disappointed. This was just straight up laziness/ carelessness. read more

This Giant location is great. It's a great place to get lunch since their salad bar is pretty good. I really enjoy the chicken salad from there. One of the best parts though is their reduced price rack. They usually have baked goods for half price which is a win for me. read more

See all

Used to be a great store. Last few visits 1 person at deli with people waiting/empty shelfs during busy times. Limit selection of chicken on a Tuesday afternoon with the Chicken self being almost empty. On a Sunday morning at 10:00. Employees tying to stock shelf's with a crowded store. Not sure what change. read more

In reference to the hot/cold bar and (what used to be) sub shop, Giant is nearly 20 years behind Wegmans (even Acme back in the day), and about 20 behind Publix. Why would you build a brand new store complete with 'eatery' and label an area sun shop/panini grill when all you get is Turkey Hill quality premade food? You would think with this new update to carry alcohol, they would realize how sad their food bar area is. Walk into Wegmans and you are met with amazing food. Walk into here for lunch, and you will probably buy Ramen. read more

I stopped shopping here because they can't keep the store stocked. I was constantly having to go to another Giant for what was not available. read more

I'd rather shop Giant than Walmart lidls Aldi's wish Pottstown would get a Wegmans. It's sad people go to these low budget stores & promote them. Get rid of all the basically $1 doller store grocery store. Very sad. Redners quality none & that quik store pushes Redners brands & takes advantage of poor people. Giant in my area, I'm on disability and I want quality. People need to protest against Aldi's lidls dollar store read more

Clean and well appointed. A little on the pricey side but the food is fresh and great quality. They have awesome fried chixken

I like Giant food stores in general, but this is the best one I've been to since it's much larger than the others which provides for better selection of products. Their produce section is quite large and always very fresh. When grocery shopping this is my preferred store. read more