Stopped in to grab a couple of things. The store was fairly clean and very well lit. The bathrooms were not the cleanest. It's a rather large store that offers everything from groceries to hot food to pharmacy items. It was much busier than I thought for a Sunday afternoon on the upside. They do have a Starbucks in store. read more

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The bakery did an awesome job with my snowman cupcake cake! Many thanks, I will be back!

"Devin" is consistently a rude @sshole to me every time I shop at this store. This time, he rings up my purchase and snidely quips "Enjoy your walk!" as he had just shut the entrance I had come in through, causing me to have to walk clear across the store to get to my car parked right outside the exit he just shut off as soon as I came in. Sarcastic incel, I won't give this place a good review again until he is fired. read more

Worst pharmacy. Avoid at all costs. Always issues when picking up drugs. Prices all over the place. Their system is down half the time you can't even get your meds!! Find any other pharmacy! read more

update2: Tried to buy some coffee on sale and the self checkout machine wouldn't give me the marked price without a bonus card. I threw mine away because it was trash and I don't care about points. Employees wont just use the store card and let me walk. That's fine. The machine wouldn't take my phone number, or my wife's phone number. So I went to Customer Service. Again, they couldn't find either account in the system. Wife shops here every week btw. Nobody cares. So I signed up for a new card. I'm just trying to buy a bag of coffee here. We're talking cash. Get my new card, go back through self-checkout. Lady tells me its pretty common for machines to not recognize an account. Funny how the receipt for my coffee using my new bonus card on a fresh account says "2024 CARD SAVINGS $214.84." Riiiiiiiight. These guys think you're stupid. Just fix the machines, brev. Nobody has time for this BS. read more

The employees are terrible at this place. Today, a kid was in a big hurry to grab a shopping cart so he could use it to push a pallet of ice bags across the parking lot. He crowded through all the customers so he could grab a cart in a big rush. The aisles are always crowded with rude workers who are fulfilling online orders. They're always in the way, they don't give the customers shopping in the store any consideration; fulfilling the online orders is the most important thing in the world! Oh yeah everything is way overpriced too, but at least the produce is better than Weis. read more

Second Time ordering a Birthday cake from this location in Red Lion Pa. It looks as if a fifth grader wrote on it. read more

Giant Food Stores - a birthday cake in a box - Drugstores Near Me - Red Lion, Pennsylvania

had to wait a half hour for my pickup while 4 other people got the orders brought out that arrived after me. when I asked the snot nosed kid that brought out my order about why I had to wait so long she said thats not the way it works. we don't bring them out in the order you arrive. I was like really. some service. App says your order is ready and then it says we see you arrived and will be right out. 30 minutes later. could of went in the store and got the food my self faster. read more

Best service! The employee's are so kind and whenever I go I feel so welcome. Also one of the cleanest grocery stores I have ever been too. My produce is always fresh and I am alway able to always rely on Giant Direct to get my groceries right. Keep up the great work! read more

Worst market on the planet. Lacking the decent fair prices offered by other smaller local markets ensures STALE ITEMS. Forget freshness at Giant. Especially the meats and deli items. If you dont plan to cook the meat (pork roast, in my case) until the next day, it will be STINKING BY DAY 2! Same goes with the deli meats. At 12.00 a pound, the roast beef should not SMELL questionable after 24 hours. My theory... working class people cannot afford 12.00 for a pound of roast beef, so it sits in the case until it's nearly rotten, only to be palmed off to people like me. BOO YA. The best part of Giant is the produce selection. I can get just about any produce I'm looking for at Giant. However, it is still EXTREMELY OVERPRICED. RUDE cashier (12:30 am shift) mumbled, complained, eye rolled...the whole deal... when l asked her if her register was open, because she was leaving for break. I asked her if she worked at Giant... received a pay check from Giant??? I told her if she didnt want to ring my items, she could get her manager to ring them for me. Attitude abruptly changed. PS.. the store is NOT BUSY AT 12:30 at night, so what's up?? Another instance, I was checking out. My cashier was young... and very nice. She needed a price code on a cooler bag I picked up at the last minute. She put her light on for assistance. However her manager (a middle aged female 4pm shift) was busy yacking away at the courtesy counter and pretended not to see her. I know 10+ minutes had passed. Meanwhile, this poor girls' line is backing up. Finally an irrate man behind me in line starts yelling at the poor cashier. He then proceeds to go to the courtesy counter himself to ask why this cashier was being ignored. To make matters worse, her incompetent MANAGER comes over and yells at her some more, saying that all she has to was ring it up by the price. I felt so bad for this girl. She was young and new at her job. None if this was her fault. DOUBLE WHAMMY. I told her it was not her fault and some people are JERKS. BOO YA, MS. MANAGER ON THE 4 PM SHIFT. 2 stars are given for the only positives I've had at Giant. 1. Super nice deli lady (3:00 on shift) selling overpriced mediocre deli foods. (THANK YOU FOR BEING KIND!) The salad sucked but at least you didnt. 2. Produce department. Great selection, horribly expensive prices. In summary, this store has been extremely unpleasant and I've only visited maybe 10 times. If you're in the Red Lion area, go to Jerrys. They have the freshest meats, nice customer service and great deli. Prices are crazy-good. Their own smokehouse meats are off the hook yummy. Hot deli dinners and lunches are homestyle and delicious. Rewards card, even better. Much smaller than Giant, but a remarkable selection considering this is a medium sized market compare to giant Giant. You get in/out in no time with some nice groceries at great prices. WIN-WIN!! (You'll thank yourself, trust me) Farmers markets are great for FRESH produce that you may have trouble finding. Say NO to Giant. read more

Horrible horrible service. Yesterday I went to their sandwich section right below the Giant PANINI sign to order a panini. After standing and waiving to the people behind the counter, they finally just pointed to the deli ( they didn't speak English ! ). I took a number at the deli. After waiting 10 minutes they told me they don't makes paninis. I pointed to the huge panini sign. They just stared blankly. Finally at checkout I needed help with the bags. The checkout clerk just stared out into space with a blank expression. It never occurred to her to help a customer. What a horrible customer experience. Giant just does not care. read more

..saw the most beautiful girl in braces inside of here today... wow...and the scrimp fried rice was actually fresh...#paperorplastic...

02/06/22- Update from below - today I called again because no one bothered to return my call. I talked to the manager ( I think her name is Amanda ) . i tried to explain what happened and after very little response I asked if someone could check the recordings. She then said , they already reviewed a tape and showed all four gift cards were placed in a bag . there is no way this happened so I asked to see it and was told no. She didn't even bring up a tape until I asked if someone could review it. I explained that I already replaced it with a card from another store and expressed the frustration however all I got was that they would discuss my concerns with the cashier. We spend 600 to 1000 plus every month there and I am not going to step foot in another Giant. What I am going to do is spread the word to all our family, friends , and coworkers . Avoid all Giant food stores ,especially the Giant in Red Lion , PA as they do not practice honorable transactions. 02/05/22- My family has used this store in Red Lion on Cape Horn for a long time . We spend a lot of money there and have never had an issue . Today I purchased four cards and 4 gift cards along with my groceries. The whole time the cashier never talked to me and spent the whole time complaining to another coworker about how rude customers were. ( the receipt shows the name is Lauren) She tossed my cards and gift cards down the counter after saying how inconvenient it was having to ring them up . Meanwhile I was being asked to move so another worker could get through to another register to help someone else so I did not see them pack up my cards . I didn't think to look because I never had an issue there before. I come home and one of my gift cards is missing. I look everywhere and it's not there. I call the store and after getting hung up on three times before I get a chance to talk to someone about it . They claim they froze up the register and would call me back in a half an hour . hours later and still no call . They could check their videos , they have my card number , my purchase receipt, and time I was there but instead, would rather dismiss it . It was only a 25 dollar gift card to them but it's something that was purchased and not received. I can only say that from this point forward , my family and I will be shopping at Weis right across the street . read more

This is my go to grocery store. I prefer it over Weis (sorry Weis!). The store is always clean. A majority of the cashiers/workers are super friendly and helpful. Some are better than others but you're going to have that in a bigger business such as this and plus I used to work as a cashier at a grocery store so I understand that some days it's a little bit harder to listen to comments over and over. I will say the the cashiers in the Wine/Beer section are always on point. They are always friendly and take the time to have a conversation with you (but there is less traffic in this area). I like that this location offers a lot of amenities (Scan as you go, Deli, Chinese food, Starbucks). They have a great selection of hummus which I appreciate. I do agree with some of the other reviewers that stated that sale items are often completely gone and not replaced quickly, but I am not much of a couponer and I'm okay with picking up a different brand/type of item, but I could see why this is frustrating. For instance we purchase the V8 Sparkling Juice cans and they have been out of the other 3 flavors for the last two weeks. I think the prices are compatible--no one is going to beat Wal-Mart but that is because they purposefully make their items a few cents less than all of the other stores. I like that they offer 2x Gas points and send relevant coupons to my house. I often get my gas at this location. They recently upgraded their self check out section, but it's not any better in my opinion. I prefer the ones at Wal-mart where you can bag and go--you don't have to keep the items on the bagging area to be weighed the entire time and they don't give you a lot of room so you definitely don't want to purchase more than 10 items or so. I personally prefer self check out because I can scan items really fast (again previously worked at grocery store). They always have a good amount of cashiers so you don't really have to wait in line for a long period of time). I like that they have the free turkey program around this time of year. I am going to donate mine to the local food bank. The line is usually long at the Pharmacy and it does take a while to get a prescription, but I don't pick them up often enough to care. I like their card/gifts/holiday sections--they always have fun and unique things there. read more

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I was ordering Chinese food which usually has a long line but my service was terrible. The person didn't seem to know what they were doing.

There is one of your employees at the register that always harasses me. He will find me anywhere I go in the store. He works at the Capehorn giant and is tall with brown hair. I would say in his early thirties. He's very strange and always yells my name across the store. I do not come there anymore because he is there, and makes me so uncomfortable. read more

This store brags that it is the biggest store in three counties. It is never stocked. (but yet they send their stock people home because there is nothing for them to do) And they are very selective in what they sell. They now no longer sell Dad's Cat Food. If it isn't a Purina label or Companion (Giant) label they don't sell it. I don't like Weis so I will have not find another store which of course will not be as convenient. read more

This store uses a tremendous amount of fragrance in the public restrooms - a full two wall mounted auto-sprayers in a not very large room. The fragrance hits you like a brick wall before you even enter the hallway where the restrooms are located. I was getting bothered even all the way in front of the milk display as was my mother. I had complained about this issue once before and been told they would remove one of the auto-sprayers but it was never done and that manager has since left. When I ask about it now I'm told that they don't feel the fragrance level is an issue. Many folks have allergies, sensitivities or breathing issues with fragrance as a trigger plus synthetic air fresheners contain a multitude of toxic ingredients. Why are shoppers then being forced to breath in this stuff while they shop for their food? read more

The shelves are always empty especially on the sale items. Even when the sale just started. I have complained about this several times but never changes. They have sales where you get a special sales price if you spend a certain amount but many times I cannot reach that amount in one visit since half the items I am looking for are not in stock. read more

I was shopping at this store last week. I had only a few items so I got into the Express checkout. There were two shoppers in front of me and it was taking "forever" to get to the shopper in front of me. I saw the cashier was cashing a check for the first shopper in line. Finally that shopper started out and I noticed her cart was piled up over the shopping cart. Not only did she have an excessive amount of items, she cashed a check and it must have been a paycheck because she got money back. I said something to the cashier and apparently they are not allowed to say anything and must put them through. THIS IS AN OUTRAGE!!! Why does your store even have Express checkouts if they don't honor them. I absolutely will avoid Giant stores from now on. This is really inconsiderate to the shoppers with only a few items. Is Giant afraid they will lost a customer if they ask them to go to another checkout? Well, I have told all my friends about this and hope you lose more shoppers. read more

I've been shopping at this store, on and off, for many years and have watched their "store-prepared" food deteriorate badly. I've had to return baked goods, pre-packaged deli meats, meat department items and "prepared" meals. It's getting worse. Further, as more shelf space is dedicated to Giant-brand items, other brands which -were- available are no longer on the shelves. Open check-out aisles seem to be lacking at peak times. Sad. read more