Fantastic jeweler with great inventory customer service and highly skilled jewelry repair resource…read more I will definitely be revisiting them for future purchases, repairs, and more. Friendly, helpful and GOOD!! I'm so happy I found them.

Superb quality and service! We refreshed my engagement and wedding rings that we ordered from this…read morestore 8 years ago. Now both pieces look brand new again. Harry is one of the best custom jewelers in LA!

Came in after I got a quote from Jean Pierre for a wedding band and to get a piece of jewelry…read morealtered. Everyone inside the store was incredibly warm and inviting and answered any questions I had (about my piece and the pieces they had in store.) Madison let me see and try on as many pieces as I liked, most at her insistence! She even cleaned my engagement ring for me to really have my diamond shine! Overall, I got my dream wedding band created and at an incredible price! I also got a clasp changed on a bracelet to make it more secure, also at a great price. Such an incredible place and I will continue to come to JP for any and all my jewelry needs.

I truly can't say enough good things about this shop. From the moment I walked in, I felt welcomed…read moreand genuinely cared for. The pieces are even more beautiful in person -- you can tell there's real intention and craftsmanship behind each design. I've purchased both a gift and something for myself, and the quality exceeded my expectations. I get compliments all the time when I wear my piece. What really sets this shop apart is the heart behind it -- every detail feels thoughtful and special. I'll absolutely be back.

Steve has 25+ years experience! And it showed. He was able to disassemble my Casio G-Shock & my…read moreTAG Mariner watch quick, changed batteries, advised the condition of my back cover seal, and left them without a scratch all within minutes! I recommend and will be back for more. Thanks Steve!

This place is fantastic!! Steve, the owner, is extremely knowledgeable and a super nice guy. If you…read moreneed watch repair, this is the place!

Popped a stone out of my bracelet. Only here for a few days and they quickly found a stone that…read morematched very well and had it set 30 minutes later. Very kind, professional, and punctual! Highly recommend their services!

Great experience and great work. They were able to fix both my gold jewelry and my silver jewelry…read more Highly recommend. Saw a girl getting her necklaces repaired as well when I went for pick up.

Batteries changed in several watches while I got my hair cut; perfect timing! Thank you!read more

They are hard to reach by phone. In fact, I don't think the phone number works, but I drove in and…read morethey fixed my watch for a super affordable price. I wish I could figure out a way to reach them by phone, but if you're in the area, definitely drive in.

J R's Diamonds is the ONLY place I will ever buy jewelry. I can't tell you how many times over the…read morelast 4 decades I have gone to a mall jewelry store, then come to J R's and found out how badly the other stores were trying to rip me off. Jeff (and his staff) know more about diamonds than everyone else in the city combined. Over the years, I have probably made 50+ purchases at this business, with total confidence. I have saved thousands of dollars, but more importantly, since I TRUST them implicitly, it takes all the stress out of buying big ticket items. Every appraisal turns out to be accurate, and validated down the road. Jeff understands the market, and has TAUGHT me about VALUE for the majority of my life. I have never regretted anything I have invested my hard-earned money in here, even after following up and checking the competition. And this trust is also well-placed if I have something I want to sell. Jeff and his staff always give me the exact information and guidance that I need to make good decisions. My latest good decision is pictured here. A very special and unique diamond engagement ring, designed and created by J R's, based on my fiancé's heart's desire. It came out PERFECTLY. She was completely blown away, knees shaking with happiness when I opened the J R's jewelry box and revealed this gorgeous ring yesterday. And every person who has seen it so far is impressed if not overwhelmed. Of course, that is exactly what I wanted. I am so happy (way more than just "satisfied"), that I can't wait to come back to the store to show them how elegant it looks on her finger, and to show them her ear-to-ear smile, which hasn't lessened since the moment she saw it, and to express my undying appreciation. The people who work here actually care about me (and all their customers), and will absolutely share my joy. Take my word for it: Before you consider opening your pocketbook for an investment like this, you NEED Jeff (and co.) watching out for you.

We had a great experience when we came in for our appointment. Shannon was very knowledgeable and…read morehelpful, and even suggested some styles that we hadn't considered before.

The location is inside a beauty salon. We went in to change a clasp on a silver bracelet…read more We were in and out about 15 minutes. Max changes the clasp and cleaned the bracelet. It cost us 20.00, which we paid via Zelle He was nice and professional.

I brought in two brand-new watches to have a few links removed. These watches had never been worn…read moreand were in excellent condition. After the links were removed, I noticed scratch marks on my expensive watch that were not there before. He was able to reduce the larger scratch, but he could not fix the smaller scratches that were caused during the service. The bigger issue is that the situation was not handled with the level of accountability or customer service I would expect when someone damages a customer's property. I would not recommend bringing expensive watches here. Based on my experience, the work was careless, and the response to the damage was not acceptable.

I got this watch as a gift and it means a lot to me. Sine I've owned it, the watch never actually…read morehad a working battery so recently, when the old strap ripped on me, Jimmy, the owner of fixing time, was able to replace the battery and band. Seeing the watch work for the first time since I've owned it and present itself in a whole new light left me speechless to say the least. Jimmy runs an incredible store, mentored by his father, it was awesome to have been attended and served by him and his story. Thanks Jimmy. Hope to see you again soon!

I can't say enough good things about Jimmy at Fixing Time in Encino. I originally went to him for a…read moresimple watch battery replacement on my Concord watch, and that great experience brought me back this week when I needed a broken chain on a diamond necklace repaired. Jimmy fixed it quickly, did beautiful work, and charged a fair price. He's incredibly knowledgeable, honest, and truly personable--you immediately feel like you're in good hands. What really set him apart, though, was his customer service. There was a sketchy guy lingering outside when I was leaving after dark, and Jimmy insisted on walking me to my car to make sure I got in safely. That level of care is rare these days. If you need jewelry repair, do yourself a favor and go to Jimmy at Fixing Time. You won't be disappointed. Thank you, Jimmy!

Really nice and honest owner. Amin is kind and very professional. He helped remove an eternity band…read morewithout damaging any diamonds. I'll definitely be back here.

Amin was amazing when I brought a vintage ring in for repair. I was looking forward to returning…read moreto have a pair of earrings altered but I can't contact him. Does anyone know if he is still in business or if he moved. Really would love to have him help with repairs.

I had a vintage engagement ring repaired at Time 2 Fix in Sherman Oaks, and the experience with…read moreGary was excellent from start to finish. The ring is an heirloom from my grandmother, and the center diamond had become loose due to worn prongs. From the first conversation, they were honest and clear: re-tipping the prongs wouldn't be a durable solution, and a full head replacement was the right way to do it properly. I appreciated that they explained why rather than just upselling a repair. They replaced the head in white gold, reset the original diamond, cleaned and polished the ring, and were very careful to preserve the vintage character of the setting. The workmanship is outstanding, the diamond is perfectly centered, the prongs are clean and secure, and the ring looks elegant without feeling over-modernized or altered from its original design. Pricing was fair and transparent, communication was solid throughout the process, and the turnaround was exactly as promised. This was a sentimental piece, and I never felt rushed or brushed off. If you're looking for careful, competent jewelry repair, especially for vintage or heirloom pieces, I would absolutely recommend Time 2 Fix. They earned my trust and did beautiful work.

Super happy with the service here! They changed the battery on my TAG Heuer quickly, were very…read moreefficient, and the pricing was more than fair. The whole process was smooth and professional. I'll definitely be coming back for future watch repairs and maintenance.