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    Gibellino Construction Company

    5.0 (6 reviews)
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    Services - Gibellino Construction Company

    Manufactured home construction

    Modular home construction

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    2 years ago

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    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    2.9
    (38 reviews)

    I hired Roto-Rooter to clear a blocked sewer line. After approximately 55 minutes, they told me the…read moreline was "collapsed" and could not be mechanically cleaned, then presented me with a sewer replacement estimate of approximately $10,000, urging me to proceed. Instead, I sought a second opinion. The very next day, another licensed plumbing contractor used heavier-duty sewer equipment and mechanically cleared the same line in less than 10 minutes. The sewer then functioned normally for approximately one week until I chose to replace the line because of existing root intrusion--not because it was collapsed. Based on my experience, the diagnosis and recommendation I received from Roto-Rooter proved to be inaccurate. I paid for a sewer line clearing that was never accomplished, yet was immediately steered toward a costly replacement. Consumers should obtain a second opinion before authorizing expensive sewer replacement work based solely on an initial diagnosis.

    I see that I am not the only one. Another woman who was pointed in the wrong direction, but…read moreunfortunately I had no one to turn to guide me. The service tech Ben was more concerned with me having one car in my driveway and another being parked in front of my house that was a loaner or my mom. I truly believe that he saw that and me having a home and decided to overcharge and incorrectly diagnose service resulting in me stuck with a monthly payment that accrues interest. There was no pipe collapsed as he noted and I was not provided the video evidence showing that. All I knew, being in my home for only two months is that water was backing up in my basement and after taking a shower or flushing the toilet, the water in the basement had to be removed from the basement sink one bucket at a time. When cleaning the pipe, Ben only removed some old fabric softener sheets. I was able to flush and run shower not seeing any water at that moment, but he noted it still was not fixed telling me to look at how low the water was in the pipe...later I found out that this is the same even after their thousands of dollars repair. I didn't know what to do and no where to turn. He actually said you cant have one issue without the other even though I saw no collapse pipe. Young and dumb...listening to a professional I thought because I did not know. During the entire pipe line replacement, no one communicated with me. If water would be turned off, turned back on, what I should do afterwards, nothing. It appears this company has a record of steering single women the wrong way for their own benefit. I'm glad the three other women I've seen that had similar experiences had a father or male figure to turn to avoid this. I would not recommend for women.

    WillowBay Construction

    WillowBay Construction

    5.0
    (7 reviews)

    Our basement went from dark and musty to our favorite room in the house. Ashley and her team turned…read moreit into a stunning game room where we can display LEGO sets, play games, and hang out with friends. She even made my custom TARDIS door idea come to life. Ashley is that rare contractor who listens, researches, and gets it right. She never fakes confidence or brushes off questions. If something needed clarification, she took the time to find the right answer and came back prepared. The project included a full teardown and rebuild; new floors, walls, ceilings with recessed lighting, a rebuilt bathroom, new doors, a hidden electrical panel access, and a framed portal with a small door for crawl space access. In the middle of it all, a tree fell on our garage. Ashley handled everything. She called an inspector, worked with our insurance, and had the roof fixed in under a week. Thanks to her, it was barely a blip in the process. Her crew was professional, efficient, and always friendly. Sara, her right-hand woman, deserves a shout-out for her upbeat attitude and Halloween enthusiasm. It was my first time working with a female general contractor, and it completely changed my expectations. Ashley's care, communication, and eye for detail are unmatched. I've already recommended her to friends who were just as happy. Photos attached

    Excellent overall work by the WillowBay Constructon team on repairing-replacing our townhouse roof,…read moreand painting our shutters (unit on left side tan sidng red shutters and door). My wfe & I plan to do several more improvement projects with them in the coming season. WillowBay lead Ashley N communicated clearly and quickly wth us on both projects, including specifying costs and timing. We feel good about the cost-quality value of both projects. The contractors WillowBay used provided good quality workmanship. WllowBay's billing team handled the payment process smoothyl and securely.

    Gibellino Construction Company - contractors - Updated August 2026

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