As a 16yr old who has never undergone surgery, or anything especially big considering it being my…read morewisdom teeth removal, it went great! Despite it being the early morning and tired, I was in a relaxed state and was still informed of everything being done while still conscious. I heard their efforts are quick, professional and steady and as for pain, I was handled and taken care of and am now just on the journey of an easy recovery! Thank you to Dr. Clark and all who were there for me and with me that morning.

Dr. Cullum is awesome! I've had 2 extractions and 2 implants…read moreand he is a fabulous Oral Surgeon. I won't go anywhere else! His staff is also very friendly and personable. I highly recommend Northwest Implants.

In my book Bryan Mclelland is a 5 Star Oral Surgeon…read more Earlier this year my wife had implants surgically inserted. It first involved grafting bone to her jaw to hold the implants in place; a couple months later the implants were surgically inserted into her jaw. Bryan Mclelland performed the surgery. His nurse and assistants are pretty incredible as they assisted during the surgery. The implants fit perfectly and everything went great! My personal experience was equally as good. My dentist referred me to Bryan because it looked like I had a small crack in one of my teeth. He thought it should be pulled. After looking at the Xray Bryan suggested we watch it for six to twelve months and then determine if it needed to be pulled. It's refreshing to hear that I could just wait and see what happens, I might never need to have it pulled. I felt like Bryan really cares about his patients, its not all about the money! I can't believe anybody would give Bryan anything less than 5 stars! - Richard Brantley, Spokane Valley

I Dr. McLelland!…read more I'm so pleased with he & his staff, you better pack a lunch for this one! I went in, scared to death about needing oral surgery, and I came out with this five-star review! Dr. McLelland was the third oral surgeon I had gone to after meeting 2 doctors in CDA who I just wasn't feeling: I liked the doctor but not the front office and vice versa. With Liberty Oral Surgery, I loved both. Let's start with Dr. McLelland. In a word: fantastic! He has such a great bedside manner and inspired confidence that put me at ease instantly. I was extremely apprehensive about having a tooth pulled and an implant installed but he put all my fears to rest. He listened to my concerns and clearly explained my care plan. He's also just a super nice guy who takes pride in what he does. The day of my both surgeries, I was greeted by his fabulous staff who were efficient and friendly and put me at ease: Briget, Denise, Megan, & Katie. Dr. McLelland explained my post-op instructions for successful results and they have been! He also called after each surgery to check on me. Who even does that anymore?! At my follow-up appointments, I had the pleasure of meeting Cliff & Staci, who both went out of their way to put me at ease about my progress. His front office is also awesome. Terri, the Finance Manager, was approachable and walked me through a cost breakdown. She clearly explained where my benefits would apply and was timely in terms of submitting my claim. I loved that there were no surprises when all was said & done. I live in CDA and Liberty Oral Surgery is in Post Falls. Not a huge distance but 100% worth the drive. I recommend Dr. McLelland 110% to anyone who needs an extraction or an implant.

Dr. Moss did my total left hip replacement just yesterday, 7/8/26. He's great. He explained…read moreeverything that he would be doing in surgery. Everyone at MWOS was great from the moment we checked in. The receptionist was very friendly and discreet when it was needed. My nurse, Cathy, was awesome She took great care of me, again explaining everything she was doing and why. I needed some special assistance at one point before going in for surgery and she handled it professionally and, again, with discretion. She also took care to include my husband in all conversations as did everyone who talked to me before surgery. The nurse who took care of me in recovery was great! I think her name is Wendy. Made sure I was comfortable and coming out of it well. The nurse who wheeled me out to the car whose name I didn't catch was also very friendly and made sure I was moving correctly when getting into our Jeep. Everyone here was awesome! I highly recommend NWOS and Dr. Moss. I have not had one bad experience there with anyone and am looking forward to having my right hip done there as soon as I can.

I have had four surgeries with NW Orthopedics: both hips, a shoulder and a knee, all total joint…read morereplacements. I've had three different doctors for them and each of them are top rate. Dr Lynch did my first hip, Dr McDonald did my shoulder and knee and Dr Reichard did my other hip. They are all amazing doctors.

A Doctor that actually listens!!!! AND...a really wonderful staff that genuinely cares. We rarely…read morehave to wait beyond our appointment time (unless there is an emergency), we are treated with the utmost dignity and respect, and we have never felt as if we are subjected to, what I would express as, unnecessary/unwarranted tests. He has always taken the time to truly listen to what we have to say about what may not seem to be "quite right" with our bodies. After all, we know our bodies better than anyone else and they respect our insights. For us, it has always been very important to "be heard" and to have open and frank discussion as to treatment and diagnosis, and to have input and to be included in the treatment plan. A BIG THANKS to all of you!!!

This clinic has repeatedly been SLOW and unresponsive to my urgently sick parents. Its been an…read moreimpossible process to get any imaging done with their consistently broken machinery as well as their slow to respond nursing staff. Ive seen my parent left in the waiting room for HOURS prior to being called in for appointments.

After 6 very helpful hyaluronic acid knee injections, the 7th caused me severe pain, nearly…read moredisabling me for days and reversing all my positive progress from prior injections. Staff took over 6 hours to return my calls about my concerns. When finally able to consult with the doctor he was unconcerned & without empathy. Billing was also inconveniently managed. Will not return.

I'm amazed at the higher reviews. My experience has been a disaster. I tried many times to get Dr…read more Scott to address pain and swelling. The first response to pain help request was "I wasn't in enough pain because my voice didn't show enough pain over the phone." My caregiver and I were shocked at the response. At 6 weeks, I visited my regular doctor who gave me a list of questions to ask at the upcoming appointment. Dr. Scott dodged all questions, saying "everyone is different". Being different should not mean refusing to address the problem. Since then, my regular doctor team has managed the pain and more recently with an ultrasound and MRI has found swelling and post surgical changes. The ultrasound showed a large blood clot causing the swelling. These tests are pretty basic to rule out serious things like blood clots that can cause strokes. I am so grateful that my regular team of doctors are more interested in solving health problems than ignoring them. The stroke will take 2-3 months to dissolve and I don't know about post surgical changes treatment yet. I do know there is at least one other former patient with the same bad treatment facing a repair surgery. I wonder why Dr. Scott isn't working at Providence anymore or doing them in Spokane.

I went to Dr Stiller to replace my old breast implants…read more After the surgery my breasts were uneven. With one larger than the other. I was so disappointed! I addressed my concerns with Dr Stiller and he agreed to another surgery to make the breasts the same size. I didn't want to have the surgery again! After the second surgery, but again my breasts were uneven! I don't want to go through another surgery, so I am going to have to live with uneven BREASTS once again! I was also left with a horrible scar under my left breast! I do not recommend Dr Stiller!! I also decided that I wanted to do micro-needling done on my face to even out my complexion. OMG! It was one of the worst experiences I've ever had! Following my procedure, my face looked like a road map with the pigment uneven with spots all over it. I shouldn't have had it done. The esthetician's room was very dirty and gross! I went to my Dermatologist, and he is helping me with my complexion which takes several months to even out my skin tone!! My Boyfriend went to Dr Stiller's esthetician to help with his Rosacea. She recommended several expensive lotions that did nothing and his Rosacea was worse than ever! We are so disappointed and she should not ever be allowed to touch another humans face!!

This has been my 3rd round with them and every time I have feel they really care and take good care…read moreof me. NEVER had bad experiences. Kelly has always been the best and made sure I get the right care. Dr. Stiller has a big heart and I feel does really care for his patients and want them to be happy at the end. All the front desk and nurse have always check on me and been so sweet. I will always recommend them.

Rude receptionist, condescending announce I was late but actually arrived right on timeread more

Really not sure what to think. As usual, very arrogant drs. and not personable at all. The dr…read morefinally graced me with his presence 40 mins after my appointment time. This was my initial visit and he walked in and asked so what are you expecting us to do for you? I said I didn't know as I didn't know what all was wrong. My general doc ordered the MRI and he didn't think things were horrible but didn't know. The surgeon PA points to X-rays they took and says well this isn't an easy fix like I'm assuming you think you will be getting. I just sat there because I was there to find out what was wrong. Very strange atmosphere. Very arrogant staff. It would be nice if the tech and the dr could just show a bit of kindness and compassion to their clients.

I was experiencing pain and discomfort on my right knee. I was able to walk in to see the knee…read morespecialist in the Urgent Care department. Doctor Stowell examined me and quickly diagnosed my condition. The Dr ordered an MRI and prescribed medication for my ailment. I returned a couple of weeks later after the MRI and the doctor reviewed it. The doctor recommended I do not have a knee surgery . Instead he recommended I get a cortisone injection. I have been pain free for about 6 months. I returned several months later for pain in my heal. The examining foot doctor diagnosed plantar fasciitis and ordered physical therapy. The therapist indicated that the fasciitis is a result of chronic tightness in the calf muscle. The therapist performed a muscle relaxation massage on the calf and several stretches. Those exercises worked great!!

I normally don't post reviews, but after my experience with this clinic -- and now seeing the…read morerecent CDA Press article about Blue Cross of Idaho requesting an investigation into Post Falls ER & Hospital -- I felt it was important to share what happened to me. I waited nearly three months to see Dr. Richard Lee Stowell, under the guidance of my physical therapist. When I finally got in, the visit lasted barely five minutes, with no meaningful examination, no new information, and no real plan. Instead, I was referred for a $500 MRI at Post Falls Emergency Hospital -- a facility the news is currently spotlighting for billing and arbitration practices. I later learned this MRI referral was tied to OSL and its partners, something that was never explained. Privacy was another major issue. During what should have been a confidential consultation, eight different people came in and out of the room with no introduction and no request for my consent. I did not agree to discuss my personal medical information in front of them. Despite being told to "come in ASAP" because the condition could be serious, the follow-up appointment was pushed out another 3-4 weeks, first to August 25 and then to August 27, with no explanation. The urgency they expressed simply wasn't reflected in their actions. When I finally emailed saying I would not be returning, the office manager called twice -- once to apologize and once to offer a refund of the $250 I paid upfront, asking me to come in and sign for the release of my records. I signed the release, but the imaging from the follow-up was never provided to me. Later, I received a letter stating the clinic was "terminating" me as a patient, even though I had already ended the relationship myself. The letter had no clinical purpose and felt like after-the-fact paperwork cleanup rather than genuine medical follow-up. This wasn't a simple scheduling mix-up. In my experience, it was a pattern: * Urgency stated, then ignored * Patient privacy overlooked * Administrative promises not kept * Records handled questionably * A referral pipeline tied to a facility now in the news for its billing practices Northern Idaho patients deserve better -- better coordination, better privacy, and better follow-through than what I experienced here.