Amazing customer service. Products offered are good. The staff is very attentive to the needs of…read morepeople.

From the owner: First Mid Bank & Trust is a community-focused organization headquartered in Mattoon, Illinois…read more First Mid offers customers Banking, Insurance, Wealth Management and Ag services throughout Illinois and Missouri. For additional information and the complete list of hours at this location, visit our website. For all our holiday hours, visit our website.

Nick and his entire staff at First State Bank of Forrest are fantastic! From the time you enter…read morethe doors they go over and above with friendly professional service that is hard to find any more. Highly recommend this bank to anyone.

From the owner: Full service bank serving the needs of residents in and around Mahomet, IL. We provide excellent…read morecustomer service and offer an array of deposit and lending products. Stop in to see our open floor plan and get to know us today!

What a delightful experience I had a terrible time at PCN bank only minutes prior to walking…read morethrough the door, couldn't get help at PCN despite there being several people there and zero customers. I immediately went to Prairie State Bank & Trust and they made it all better! Alyssa helped me immediately and I was done in under 20 minutes. She took my info, set the account up, explained the paperwork, and not once did I feel rushed or overwhelmed (or like I was a bum for wearing work clothes). The entire time she was very professional and sweet. The building itself is nice and clean (even the parking lot was spotless lol). My butt should have listened to my mom and gone here first! Thank you Alyssa and Prairie State Bank & Trust for taking such good care of me after PCN failed miserably.

From the owner: Prairie State Bank & Trust has the size, and products and services to meet your growing needs, and…read morewe remain fully committed to the high level of customer service derived from our community banking roots. This unique combination gives rise to our slogan: Progressive Banking, Traditional Service. Prairie State Bank & Trust is fully owned by American Central Bancorporation, a family-owned bank holding company. American Central Bancorporation and Prairie State Bank & Trust are committed to community banking for the long term. We intend to continue to differentiate ourselves through exceptional service, innovative ideas and flexible loan and deposit structuring to not only meet, but exceed your expectations.

Danielle was great. She intelligent and so helpful. Credit Union 1 is the best. She helped me so…read moremuch with my banking and my accounts. I also started a high yield savings with Credit Union 1. I am so happy with Danielle and Credit Union 1. Danielle is the reason we put more money into our accounts. Thank you Danielle.

I was with Credit Union 1 starting back when it was Pay Saver Credit Union in 1973 but can only…read moreprove 1979. In either case they closed my account because they said my account was compromised. They threw me to the curb ! I asked for proof and they never sent me any ! I said that changing my user name and password would secure the account but they seem to disagree ! I told them they appear to have been hacked because for a period of time my account didn't keep a running balance and there were multiple line items for the same transactions ! They are not at all like the old Credit Union they used to be ! There is no actual person on duty 24-7. Luna the auto attendant will drive you crazy. They are no longer open on Saturday ! Several times I would be waiting for someone to answer and it will says they will keep you in line and call you back; and then you don't get a call back ! One time I called and it said your number 29 in the que and the approximate wait time is 2,449 minutes ! lol

Everything goes well. It's always a good experience working with them. I actually use the one on…read moreUniversity in Urbana.

My mother was a member. She passed and the customer service in helping us to close her accounts and…read morepay her bills was less than 1 star. They put us through so much hassel, and would not give us information even with a death certificate on file, they sent her mail saying she broke a contract by not paying a loan. After working with multiple people and facing the same horrific service by all, we find out....she had insurance on the loans the entire time and we were beneficiaries to it! 4 employees missed this, ignored our attempts to pay, would not help us in anyway other than to send, in my opinion, inappropriate mailings all while they were paid. Disgusting. I am pulling my direct deposit, and everyone we know is done with them. This is ridiculous.

Being new to an area often makes finding a bank challenging but I found the right bank for me. The…read morebank manager Kim was very helpful in getting my account started and setting up online banking. She answered all my calls and explained all the processes in detail. She also provided me her direct number in case I had further questions. Kim displayed outstanding customer service and I am grateful to have found this bank.

From the owner: We specialize in business loans and agricultural financing. A complete range of banking services…read moreare available.

never issues. Chase has been there for me for years. Problems no I have always felt my money was…read moresafe in chase! if i have questions they answer them in Justice IL, Tinley Park/Orland and in rantoul

This is the worst bank on the entire planet. Do not do business here. If you do, you will be…read moresubjected to extremely poor customer service by poorly trained employees. I mean this place is the worst of the worst.