If I could give them zero stars. I called about three times about a problem with the policy and why…read moreI'm getting bills from progressive for $500 when I didn't even had a policy with progressive. They took it upon themselves to add me primary on my kids policy without my knowledge I used them for an insurance company without any problems and then all of a sudden they started doing funny business and now I'm paying way higher rate somewhere else and I don't want to be associated with them or nor do I want them to be my brokers anymore. I told them I wanted a refund for an insurance policy that I did not start. I think Tom thinks I'm kidding when I tell him I'm gonna report him to Kwame Raul and to the insurance commission in Chicago but I am because what they did is well let's just leave it there. What they did is to be determined by the proper Agencies. He didn't even have the decency to call me back and explain to me how what happened could have possibly happened and it's fine but what I use them for an insurance policy again absolutely no never.

Frankly put, one of the worst experiences of my life for any kind of insurance…read more Tried to consolidate all of my insurance for savings and simplicity. Auto came back back from some company called national general at double the rate. Business insurance: never got because it was taking so long i ended up locking it down myself. The only thing still through this company is my home owners and Ill probably get rid of that too on principle.

Nothing done, yet. Have never seen anything like this. It's been over a month. When people sleep…read moreupstairs, they must go downstairs to use the restroom or bathe. Would give a zero if possible. Feels shady.

My agent has been Brian Zabawa for the last 2 years and he is simply amazing to work with! He is…read morevery knowledgeable, honest, motivated, and friendly. He gets me great quotes on my home and car and always looks for discounts, but what's more is that he is always available afterwards. I love that when I call, there's no prerecorded greeting or a secretary I have to speak to first. He's so fast at answering my questions (so many questions), and always knows what I need! He makes #adulting easier, people. If you want a great agent who looks out for your best interests, call Brian.

Brady was the one who helped me. He was very informative and made sure I got the best coverage…read morewhile also covering my budget. A great guy highly recommend working with him and State Farm!

Noah was extremely knowledgeable and polite as he answered my questions and provided information on…read moreswitching auto home and umbrella policies. He made the switch from another company easy.

We added a new vehicles just last week for our daughter and when I called, Cindy happened to be out…read moreof the office and Kristina was able to help me by sharing my coverage options and getting the vehicle added to our policy. Kristina was personable and professional. It is such a great feeling to know when my agent isn't able to assist me there are others who can step in and help. Upon Cindy's return she reached out to make sure I didn't have any questions or additional needs. I recommend State Farm's to all who need coverage.

We paid a lot of money for this insurance, and the day one of our cars engine caught up on fire,…read morethey simply told my fiancé that they were not going to pay anything for it. We will definitely look for another insurance company. We can not rely on this one.

I had insurance with American Family for about 10 years and it was through Perry Ford's Agency. I…read moredidn't have many claims, but I did check in occasionally when I needed different coverage or had questions. What I've found is that good insurance service is very local. Even though you can get insurance coverage over the internet, you really need someone you can call or talk to who knows you at least a little. It makes all the difference when you need to make a claim or just need an understanding of something...and you don't have to re-answer questions over and over...you can just go right to getting advice or help....again because he knows you. Service is where they are excellent, and the getting to know you part is what Perry does. It's not like he is nosy, but I feel that he wants to get to know his customers and over time, it felt like I was giving a friend a call....like he was in my corner and ready to help me with whatever I needed. In dealing with other insurance companies I've had they have often dropped the ball and not come through for me. Perry has always done what he says he's going to do and he's never made a mistake that I can recall...and so he earned my trust quickly. I can't recommend Perry's agency enough and I would still be with him if I had not moved out of state. That's the only reason I changed carriers. You will often see fake Yelp reviews, but this is not one of them. I am just purely a satisfied customer. Feel free to message me through Yelp if you have any questions.

From the owner: Life's Better When You're Protected Under Our Roof…read more As your local American Family Insurance agent, I'm dedicated to helping you protect your dreams. My team and I are residents of your community, so we understand the importance of building strong partnerships with our friends and neighbors. Our unique background, training and experience allows us to provide personalized coverage for everything that matters most, including:- Auto- Home - Life - Rentals - Contractors - Home and Condo Association- Business Owners Package - And more Services

I have my business covered by Prairieland Insurance through a Travelers policy. My representative…read moreis Matthew and I have nothing but good things to say. He is responsive, knowledgeable, and professional. I felt confident he recommended me the right plan at a great price. I, unfortunately, got robbed earlier this year and notified Matt shortly after. He was very communicative about the next steps and helped me process a claim after I told him about the incident. The claim process was smooth and my claim rep was super helpful and easy to work with. I am extremely happy with my experience with Prairieland Insurance. A huge shoutout to Matt! Thanks so much for your service :D

From the owner: Prairieland Insurance Group, LLC strives to provide an array of insurance products as diverse as…read moreits customers. Some of our more common products include personal lines like home, auto, and life insurance, while our commercial customers can benefit from professional business insurance, health insurance, and coverage for farms. Whatever your need, we will define the best insurance options that covers you for a competitive price.

Mike and his team were extremely accommodating. As a younger policy holder, they guided me through…read morethe steps I needed to take and answered any and all questions I had along the way. He and Paula were helpful and always got right back to me. Totally recommend using Mike, easy to get along with and extremely helpful.

From the owner: Professional Agents Serving All of Illinois…read more As your personal Farmers Insurance agent located in Savoy, I believe in keeping you informed of ways to protect what's important to you. Whether you're looking for auto insurance, homeowners insurance, life insurance, or specialty coverage, Farmers Insurance will help you select the right products to fit your insurance needs.

I was "with" Marcy McAnally for about 7.5 years with a car and rental policy. I say "with" because…read morenever once in 7.5 years did I see her in the office, nor did she ever communicate directly with me. The office seems to have a lot of staff turnover, which probably tells you everything you need to know. My biggest complaint was how the quotes they gave were considerably less than the actual policies turned out to be. When I added an auto policy, the quote was pretty reasonable, but when they wrote the policy, it was about 7% higher than the quote I'd received a day earlier, and after I paid the first six months, they sent a follow-up asking for another $50+ because of adjustments. The final straw was when I tried to set up homeowners insurance. I was given a reasonable quote, but a day later when I went to purchase the policy, they informed me that there was a minor price increase. Turns out, it was an increase of 14%. Felt like a bait and switch. Having had enough, I cancelled my policies and found better deals elsewhere. I can't tell if it's State Farm thing, or something related to this office in particular, but I'm glad to be done with State Farm.

I have done business with Marcy and her team for 10 years and would recommend her, Keri, Sheena and…read morethe rest of her team for all of their insurance needs. They have helped me and done an outstanding job, so I know they will do the same for you.