BEWARE. This chiropractic office will tell you that you get an adjustment with your 75 dollars start fee and then back pedal and tell you that it's not covered. Don't spend your money here. read more

Great chiropractor to go to. Any of the doctors are a good choice! Unfortunately they are closed for a long period over lunch time which makes it hard for my schedule but I do appreciate their flexibility with walk ins read more

Absolutely love GHCM! The staff are amazing, the office promotes overall health and wellbeing. Always leave feeling better than when I came in. Dr.Greg and his staff are very professional and experienced! Best chiropractor in the PNW! read more

I have been going to Gig Harbor Chiropractic & Massage for years for massage therapy. For my last scheduled massage I woke up sick and so I called the office and they told me that I would not be charged the cancellation fee since I was sick. I just got a bill in the mail for a $90 cancellation fee. I called and the woman who identified herself as the office manager said there is nothing they can do even though I was lied to, and she admitted I was lied to. I understand cancellation fees and would not be upset about that if I had known, but the fact that they are fine lying to their customers has made me an ex-customer. Her excuse was that they can't do anything to help since I didn't know who I spoke to. Unfortunately, being a trusting customer and not writing down the name of the person who gave me false information has cast me $90. read more

I was referred by my insurance company to by seen here for back pain. 1st appointment was diagnostic and ex rays. Ok, 40 mile round trip with no treatment for my excruciating pain but ok. 2nd appointment, Dr. Walks in, it is obvious that she never read my chart and was just making fast recommendations based on program offered for the masses apparently. I have a very specific issue which she didn't even mention which made it perfectly clear she hadn't even looked! I was then shuttled off to a Massage Therapist who used a little vibrating device on my back for no more than 5 minutes and she said we were all done! I asked if that was what I was to expect each visit and she said yes!!! 40 miles for 5 minutes of treatment with my insurance!!! I think I am going to report them for trying defraud my insurance company as well! Let's not forget all the maskless people running around all over the office! Never going back! This place is a mess! read more

I've had nothing but exceptional customer service and amazing results from the Chiropractors, Masseuse, Assistants, and office staff. The rates for those not covered by insurance are very reasonable, and there's so many payment options. The practice focuses on the whole person, and body. There's a ton of spine rejuvenating equipment the staff shows you how to use throughout various visits, to slowly acquaint you with it. I find it odd that some of the negative reviews are from individuals complaining that they were offered too much (too thorough of evaluation etc...), or annoyed because they were expected to be responsible for paying for services rendered. I guess if you don't love great service, feeling healthier, looser, and aren't responsible, this is not the place for you. However, if you're looking to start healing your spine, release some stress and tension...head on over for friendly faces and an excellent experience. read more

They will cancel on me all the time. ALL THE TIME. A massage therapist yell at me because I wanted to listen to my book, I didn't want to talk. read more

2 stars for the nice young lady that talked to me once I was in a room for the consultation. No stars for the young lady at the front desk who looked like she was forced to be professionally courteous to me. I got the promotional from the Gig fest, $20 for the consultation and 30 minute massage. They did not give the details at the time so just know that the consultation and the massage are separate, different appointments. During the talk with the young lady in the room I let them know I was only interested in the massage therapy as that works for me. She proceeds to tell me that the doc will still give me the check up and come up with info for the massage therapy. I wait a minute or two and the lady doc decides I do not need the consultation and has her assistant relay this to me. She then tells me to go to the front desk to make the appointment for the massage. The name of the business is Gig Harbor Chiropractic & MASSAGE or am I wrong? I paid for the consultation and for her to make that decision because I did not want the chiro part is both insensitive and unprofessional. She obviously does not care what a potential client thinks or needs. I felt like I had wasted the 15 (and 15 back) miles to drive to this office, so I just left. I also figured if this is how they treat a new potential customer then I do not want to bring my business here. What I should have done was request a refund but it was an afterthought and I was p o'd, and couldn't get out of there fast enough. Words of advice to Gig Harbor Chiro & Massage: Get professional management training and sensitivity training so you can treat people with respect and dignity. Oh wait, you had to have had HIPAA (and put your signature on this), that should have included some of this. Did you do the online speedy cheap course or what? read more

When I hurt my back I couldn't find a good chiropractor to go to. A coworker recommended me to try this place. What an awesome experience I had here! The environment is very clean. The staff here were so kind, knowledgeable, & so helpful with everything. Not only did they meet my expectations, but exceeded. They also have great massages. I am very pleased with the services they provided me. read more

Highly recommended! Wonderful staff that really go the extra mile to look after you! The Dr.'s are all skilled, & compassionate at their job-But are also relaxed and have a great sense of humor! Make every visit enjoyable! Have a variety of massage therapists for any of your need, from relaxing to injury recovery they've hot you take care of! read more

6 months ago you couldn't have paid me to go to a chiropractor. Well, I guess you could 'cause Gig Harbor Chiropractic and Massage gave me a free screening and x-rays, so I took them up on it. Now, I go weekly and have never felt better. I had a dull, nagging back pain that was definitely bearable, but uncomfortable. I had frequent headaches too. Now, nothing. I feel great. Dr. Greg and his staff are the best you'll find in Gig Harbor! read more

Absolutely Horrendous Service. Went there today on with our Groupon to get our exam and massage. We drove from Lake Tapps to Gig Harbor during rush hour traffic only to be told that they would not give us the massage today because that is against their policy. However, when we called and they tried to tell us that we would only have the exam today and would have to reschedule for another day.. we explained that we were not willing to do that because we really did not buy the groupon for the exam. They said we had to have the exam but that they would schedule it all for one day. Keri tried to tell us that the verbiage was in the Groupon. However, upon closer inspection it is not nor is two visits compliant with Groupons Policys. Here are the restrictions posted by Gig Harbor Chiropractic and Massage: The Fine Print Expires Sep 28, 2011 Limit 1 per person, may buy multiple as gifts. By appointment only; subject to availability. 24-hour cancellation policy or Groupon is forfeited. Valid for existing clients. Not valid with other offers. See the rules that apply to all d Here is the rules of Groupon: These are the universal restrictions that apply to every Groupon (unless specifically contradicted in the deal's fine print): *Not valid for cash back (unless required by law). *Must use in one visit. *Doesn't cover tax or gratuity. *Can't be combined with other offers. *Can't use until day after purchase. This company obviously does not understand the importance of accurate advertising and I wonder if they would have treated us differently if they had known that they had a chance of selling us additional services. Horrible Service and I would NOT recomend this company to anyone. read more

First off I've never been someone to go to the chiropractor, in fact the last time I went to one was when I was 10, I'm now 31. I stand all day at my job with my arms above my shoulders for 8+ hours a day, so it's safe to say I've got some aches and pains! I've been going here for 2 months and have huge improvements in such a short amount of time! Dr. Nate is the best, he always greets me by my first name and always easy to talk to. Also the girls at the front desk are always so welcoming and funny! I would highly recommend this anyone!!! read more

I always thought this was a good business and provided them with plenty of my monies and children's monies over the years. I recently had to move back to Canada after the death of my ex husband and Darcy sent me an extremely rude message stating that it's highly unusual that I can't send a check for a $10 balance that to be honest was the least of my worries at this time. She questioned me without getting the facts as to why I can't pay the balance with a check. So much for this business having Canadians as owners. Pretty disgusted and really pissed Off. read more

Staff was friendly and so was my masseuse, that said, I asked for a deep tissue massage, but what I got instead was an amateur little rubdown with way too much oil. I told her that I wanted to cry, but nope. She didn't pay any attention to my problem spots, instead she just kind of dinked around my body and then said it was over with ten minutes to spare. If you just want a semi enjoyable rubdown, go here. If you want deep tissue massage, you'll need to look somewhere else. I wish I knew where. read more

Thank you for letting me come in when I can as I don't live in GigHarbor and time is of the essence...lol baby

Friendly staff, awesome doctors and great atmosphere. I started going here at 8 weeks pregnant. My pregnancy was very comfortable and very easy thanks to my weekly visits! I strongly recommend this place to everyone interested in a great chiropractor or massage! read more

This place is wonderful. They alleviated the pain in my neck, back, shoulder and hip. They are kind and courteous. I highly recommend this place to anyone. read more

My husband and I have been coming her for about a year, and couldn't be happier! The doctors are amazing, and give quality adjustments. The ladies at the front desk are fantastic, and make scheduling and billing simply and convenient. They get you in and out quickly, but still treat you like a person and not just a patient. I really love that it is family friendly and I can bring my daughter with me without it feeling like an inconvenience. Highly recommend it here!! read more

Was a client of Gig Harbor Chiropractic for several years. Stopped by today for a walk in and the gal behind the desk whom I had never seen before told me I had a $50 copay. I told her that I had been coming there for years and had never had a copay before and was certain my deductible was met for the year. She asked for my insurance card so she could call and verify benefits. After receiving my adjustment she informed that my insurance didn't cover Chiropractic... dumbfounded I asked how that could be and she very sarcastically said "well I wouldn't know it's your insurance." So I paid the bill and went out to my car and called my insurance company and what do you know....it covers Chiropractic, like it always has. They have always recieved full payment. Went back in and gave her the phone where she spent the next 10 minutes verifying what their office has known for 5 years. She hands my phone back to me....no apology...nothing. When asked to whom she had spoken to regarding my coverage her story changed to "well I looked it up online" So i guess its my job to bill my insurance now. Rudest, laziest, and most inept office staff I have encountered in a long time. There are to many other Chiropractors out there to put up with condescending and unprofessional kid at the front desk. read more

As a general rule, I do not like Chiropractic due to past experiences. GHCM is different. I first went there as a result of a fall on the ice just before Christmas. It didn't seem to be getting any better so by the end of January, I knew I had to do something. I searched the web and found the GHCM site. I watched a video and read some very interesting information...an excellent site to check out. Anyway, I decided to go and try them out and am very glad that I did. My experience was so good that I decided to go on a regular basis and didn't hesitate to recommend them to my son who now also goes on a regular basis. For more information, I suggest that you go to their website Gigharborwellness.com. Blynn read more

I have been coming here for several years and have always received prompt and excellent service. The chiropractors are very knowledgeable and have helped me with all my back and neck issues! In addition, the massage therapists are fabulous at therapeutic massage! I would highly recommend Gig Harbor Chiropractic and Massage! read more

Been coming here for a while and they always work me in and I appreciate it. Recently started having Nate do my adjustment and man is he GOOD ! He spends a little more time and does pressure point stuff and WOW am I relaxed after! Totally awesome ! I'm going to see if I can get him every time! Best ever!! read more

Great establishment! Front desk is always welcoming and friendly. I definitely recommend pre-booking they tend to get busy which us a really good sign for me! I go and get adjusted very other week and always leave feeling good! Massage is awesome, they tend to have a lot of turn over but most are good. Over all always had a pretty good experience! You guys rock :) read more

I was given a free massage and exam at a teacher event. Before I could even schedule a massage I had to have an exam and xrays. This did not bother me because I was actually looking for a local chiropractor anyway. They also reviewed my insurance at this first meeting. I then was given a consultation and told that my out of pocket costs would only be $4.50 per visit because my insurance covered the rest. The doctor set me up on a twice a week plan for treatment. Since the cost was only $4.50 I thought I would go ahead and try coming on a regular basis to see how I felt. I had no pain at the time and no trauma. This was only chiropractic "maintenance". After 6 weeks I felt like the adjustments were not helping me and I decided to take a break to see how my body felt. When I expressed this I was told "You can't do that". My response "Yes, I can! It is my body". This was not my first experience with chiropractic care and I knew that the adjustments were not working for me like my prior doctor had. They pushed me to continue but after that pressure I decided this was just not the right place for me. 2 weeks later I got a bill for $454!! Apparently, my insurance was not going to cover it and now I owed them this money. I was livid! I was totally mislead and I expressed this to them. They said that it was part of my deductable payments. Shouldn't I have been told this up front? Thank God I stopped the treatments or I would have racked up a $1000 bill with these people. I never would have had 6 weeks of treatments had they been honest with me up front. Interesting that the bill comes once I stopped treatments. I thought perhaps they would do the right thing since it was their misinformation that lead to this large bill but they did not. I made my final payment today and I will never return to this business again. This kind of thing has never happened to me at a medical establishment before and I am still a believer in chiropractic care but just not this one. They have since relocated near Albertsons market. read more