The customer service is great. I had my son's birthday party here and the day I went to get information, the manager was so informative and I booked that same day. The day of the party I have to give a special shout out to Violeta. She was our host and helped me set up and clean up. I'm very pregnant so she was a life saver. I actually decorated myself and Violeta helped me in what I needed & she gave me and our party excellent customer service and was very friendly. All of our guests enjoyed yeh party and activities. It felt very "at home." I definitely recommend! read more

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Really good location and really affordable price for your kids party, my son used to loved it when He was little

My toddler loves play time at Giggles. The location is clean, spacious, and fun. Great spot for little ones in Houston and an easy go-to for burning energy. read more

My daughter loves this place so we celebrated her birthday here. It always feels pretty clean and I love that I can setup my computer and work while she plays. read more

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Love all the new updates the new owner has done! They are very sweet and proactive owners and have made sure the place is up To date and clean !! read more

If I could give this place a less than zero review, I would. This place is horrible. How do you double book parties and expect people to be okay? They didn't even offer a discount. The only solution was too bad and made to reschedule???? People traveled from out of town and are expected to travel back. Thanks for ruining a party and a dying grandparents gift. read more

We went to the Katy location. I took our almost-two-year-old grandson there today. He had a great time. I was impressed with how clean it is and that the activities are very appropriate. There are a few picnic tables and some chairs/counter space so it's OK to bring in a diaper bag and park it. Also high chairs available. There are plenty of place for adults to sit throughout. We'll be going often. read more

We were visiting from out of town and needed a place to take the kids. My 1-year-old and 3-year-old had a great time. There was so much for them to do. read more

Our power was out from the storm the staff at giggles and fun were so very kind an we had a wonderful wonderful time . If you want a special place to take your kids this summer , that's the place to be. Activities for different age groups very clean an maintained. We will be going back read more

Giggles and Fun - Venues & Event Spaces Near Me - Katy, Texas

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We came here based on Yelp ratings, but will definitely not be back. Wish I would've read the reviews a little closer. Place was extremely dirty - we were the first ones here and there was trash (wrappers, socks, papers), hair, and food crumbs all over the place. It did not look like it had even been vacuumed. Much of the climbing equipment appeared to be worn down and needed to be repaired. Holes in some of the netting and tears in some of the platforms that the kids climb on, which could be a safety issue. The imaginative play areas could definitely use some cleaning and upgrading as well. Many of the dress up clothes were torn, dirty and broken. There is a dedicated spot for eating snacks, but based on the looks of the play area, it was not being enforced to use that area for eating only. We also did not see any staff come by at all during our visit, or even come into the play area. Staff remained at desk entire time. read more

I took my niece here, and wow, what a blast! She had the most wonderful time! Everything was squeaky clean and it wasn't crowded at all! We will definitely be going back! read more

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This was my first time visiting this place for my friends daughter birthday party, the staff were so helpful and my kids had a blast!! will definitely be coming back 10/10 read more

This place is great for little kids it's a playground and it's air conditioned what more could we want in this Texas heat? They also have some imagination toys and play stations surrounding the jungle gym. It's like a Smaller kids empire with more things for smaller kids todo my 3 year old loves it. read more

This place was really cute! Houston can get really hot during the day, so this was perfect for some indoor fun. Our 3 year old had so much fun! We celebrated his birthday there and we made the right choice! They have tons of activities for the little ones. Be warned, you can't take the stroller in to the play area, so make plans in advance. Snacks, juice, and water are available for purchase. While we were there we met the owner, she was very kind and, kept eyes that everything was in order at the place. Highly recommend for littles! read more

I was very excited to bring my 1 yr old here. 5 min into our play date I was very disappointed. We arrived shortly after 2pm since they close for sanitizing from 1-2pm. It was extremely dirty. I am very protective of my son because accidents happen in a blink of an eye, there was older children over the age of 2 horse playing and running all throughout the toddler area. We told the young ladies in the front and they made an announcement over the intercom. (You could not hear a word that they said). They never came out of the front desk to enforce rules or anything. I am very disappointed and will not be coming back. read more

This place nice and small, perfect for small kiddos! The only thing that's kind of a bummer is the manager unfortunately. Told me to make sure my kid doesn't take any toys out of the playhouses and even though we try to put everything back, other places I think handle it way more politely. It's a kids play place, things are 100% going to be out of place. Kinda sucks the fun out it but overall, the place is fine. read more

Really fun place for kids and adults. We had a lots of fun as a family!! Highly recommended

The space was nice! The large jungle gym was a lot of fun and my baby girl (2.5) had a ball. Pros - The jungle gym is pretty big with lots of fun inside - It wasn't crazy busy - You can bring your own food - The separate play area themes are cool - Price is on par with other indoor play areas (about 10) Cons - No one is really monitoring the exit, don't rely on that as a backup (the door is really tricky to get open so maybe that's why) - The separate play areas were not really well kept together while we where there. - The play area in the back with the screen on the ground was not working ( games were just on a loop but you couldn't actually play) read more

What a cute and fun place for toddlers and kiddos! When the weather is crappy (which is the case A LOT in Houston), indoor playgrounds are a great choice for entertaining the little ones. We brought our 21-month old son, and he had a blast! The staff is friendly, the place is clean, and there are multiple areas for play--not just one big gym. read more

Great indoor playground! Affordable birthday parties AND they allow outside food (which was a plus for me at least!)

We took our toddler after hearing about for quite some time and we were not really impressed by the place. Not a lot of variety, there is only one big play area and it's very small. Overall, it's okay... I guess it works to throw a kids party if you rent out the place for you and your guest only. read more

In efforts to get our little one out of the house on what turned out to be the third gloomy weekend in a row, we started looking around for some indoor fun. This spot had great reviews, and the pics made it look super fun! So the first issue was parking. There is definitely not enough parking in this shopping center in general. We drove around the oddly shaped parking lots for a while before someone finally left, opening up a spot by the front door. The ladies in the front were nice enough. Then we made our way around inside and well, it was a madhouse, obviously. We walked around the place until we found the under 2 section. It is a small area that's sectioned off by this long padded bench type thing. No walls or doors separate the little bitties from the older kids. So the bigger kids kept running and jumping onto the under 2 kids' toys with no regard for the safety of the babies already playing with them. And of course not a single one of their parents stopped them and no staff was there to keep them out either. Therefore it was left up to the under 2 parents to tell the olders to vacate. And you know how correcting other people's kids can be... sooo. That is really my biggest complaint - I really wish the under 2 section was more closed off and that there was some staff involvement to keep the kiddos separated. Additionally, it was not very clean, but if course I guess that can be hard to keep clean with, I swear 100 kids, running around. read more

Had my son's first birthday here and I loved that all the kids really enjoyed themselves. Only thing I could critique is the really small party rooms. read more

I like this place. My nanny kid and I visited on a Tuesday morning. There's a ball pit, a jungle gym, themed spaces, a snack area, a climbing wall, plenty of seating, and snacks to buy up front. You can bring your own food, as well. I'd love to see an attendant in the play area monitoring playtime just to help corral kids when their parents get lazy (Yep, some parents are lazy). We will absolutely be back. read more

Our kids had a lot of fun here this past Weeknd! Will definitely bring them back. It's a small place but a lot for toddlers to do!

My grand baby who is 18 months enjoyed hisself. I went on a friday morning and it was really nice.

In a warehouse like area, private parking lot, limited parking. Small entrance. 2 bathrooms. It was all right. The play area was nice and clean. No attendants in the play area, just at the front desk. You pay, take off your shoes and go play. There are plenty of places to sit. There's the 2 story jungle gym and little themed stations along the wall. Not a bad place on a rainy day. My toddler had fun but I wasn't overly impressed by the play options. I think after an hour it got boring. No food or drinks sold but you can bring your own. read more

Great place for a Birthday party!!! The kids had a blast, but our pizza did not show up on time which meant that I had to go out to buy some pizza and miss all of the fun. Well! The owner gave us extra time so that I could enjoy the birthday party instead of missing out on all of the fun. Great help for the party, great atmosphere, great business! They now have a loyal customer! read more

Had so much fun here! Took my 19 month old and met some friends. We got there right when it opened and had the whole place to ourselves. By 11:00 there were a few other kids there but still nice and quiet. It was about $9.00 for him to play and parents, make sure YOU wear/bring socks. They will make you buy some there if you forget them. It is the perfect play place for kids 1-7ish. Everything is in their reach and perfectly sized for the little ones. We can't wait to go back in the summertime! read more

liked the space for playing, but staff was pretty rude. one of the ladies working there had a very harsh attitude when reminding customers to wear socks, she could've said things nicer instead of visibly looking upset at customers. overall the place was nice but i wouldn't come back unless you like being scolded for making a small mistake read more

Well this place have new owners and is amazing! We came back after a bad experience in the past to give it a try, and we were pleased. They added a lot of new things and the owners are caring, nice and take very well feedbacks! Love it again read more

Bought a Groupon that the new owner won't honor, but we went anyway. It's confusing because the establishment is in a warehouse. Inside is new and very nice. $10 for children over 2 and $9 for children under 2. It was quiet when we went on a Saturday. I like how clean and new there place is. Unsupervised play, tho, do you need to be with your child. Children can easily be hurt on the huge slide inside. We loved the pretend play in the stable and store. Definitely worth the $10. There's a mini soccer field inside, too. This is a warehouse themed indoor playground. Birthday party for $12 children isn't bad either $300. We may do this! Our son had a blast. Only weird thing is that the young man at the front desk behaved awkwardly. It was clear that he didn't have interpersonal skills. He never left his seat and was visible uncomfortable communicating with people. Not the right position for him at all. There should be someone more friendly at the front and another person monitoring the playground. read more

My husband and I brought our two-year-old here this morning and he absolutely loved it as well as us. We will most definitely be bringing him back. read more

It's okay. The young girl at the front asked me how old my daughter was and I said almost 2 and she charged me for 2 and up lol. Then inside the kids were running around crazy. Parents were not telling them to stop. No attendants were there putting things back in their places. We left after 30 min. I think maybe for 5 year olds or around that age is good since there is no one regulating it's not the best place for a toddler or baby. read more

We decided to come today and took my 7 year old and 2 year old. While the concept is excellent, there is a lot to be desired. The place is starting to look grungy and dirty and definitely needs a deep clean. The people working there were not friendly at all. The ball put was closed while were there bc thy "found blood inside." Not your favorite thing to hear as a parent on multiple levels. I wondered how often the costumes were cleaned, as well as the sitting cushions and other fabric items. The gate to go in and out the entire play area was left open 95% of the time. When I asked them to close it they acted irritated. It would be very easy for kids to walk out of the play area, past the usually unmanned desk and out to the parking lot. The price could have been better, especially for having multiple kids enter. The best part was that you can bring your own food and drinks in. Other than that, it felt a bit too germy and too lax on security for us to be back and pay the incredibly high price. read more

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What an improvement! We love the update. From the tall slides to the beam floor games, everything was super fun. The price is reasonable and it's a perfect place to go when it's raining or just too hot outside! read more

Giggles and Fun - Venues & Event Spaces Near Me - Katy, Texas

We celebrated our daughter's second birthday yesterday and couldn't have come out more satisfied. The staff helping us was very helpful and patient. She helped us the entire time of the party, putting decorations up, keeping the room clean, cutting the cake, cleaning up, and taking decorations down. We had 11 kiddos ages 1 to 8 and ALL of them had a blast. There was something to do for all. Most didn't want to leave! Our daughter had the most fun playing with her little friends and family which is exactly what we wanted for her on her birthday. The price was reasonable for the time and experience. We will definitely come pack. Thank you for making the event so fun and stress free. read more

My son had a great time so mission accomplished! This place is great for anyone that has a toddler and a small baby. You can attend your baby in the infant area and keep a good eye on your toddler. This place isn't near as incredible as the Children's Musuem, but I wasn't expecting that at all! The Children's Musuem has millions of dollars behind it and this is a mom and Pap that had a sweet idea. If you have a young baby and 3+ year old the Children's Musuem gets tricky because the infant area is for 2 and under, so the kids can't play in the same area. I will definitely return. This place is great for young minds to use their imagination and have fun with other kids. I will say the video makes the place appear much nicer then it is because none of the activities like the bubbles, book reading or puppet show went on the 2 hours we were there. Would love to know when these activities happen! read more

My 3 year old and 1.5 year old spent several hours here today. We arrived right when they opened so we did not have trouble with parking. However, when we left it was evident that this is an issue the company will have to address if they want to grow. I've read the reviews about the socks and cost. Every indoor play space I've been to has required socks. The tot spot, Monkey Joe's, Wonder Wild, and My Gym all do as well so I'm not sure why people seem to be surprised or annoyed that Giggles and Fun requires socks. The cost is on par with the other play spaces. I do like that the snack area is visible from the rest of the play space. I can keep an eye on everyone and no one has to be forced to sit while the sibling snacks. It's great we can bring in food and not have to purchase junk food for lunch/snacks. I also 'like' them on Facebook and appreciate that they are seeking feedback from their customers regarding people have complained about (like parking). Nice to see the owners value their customers' opinions. My kids had fun and we will return. read more

We had our sons 5th birthday here today and the disappointment and anger I feel is unreal. Zero professionalism from the girls at the front desk. When I walked in they didn't greet me and I had to start the conversation. I asked if I could start setting up the party room and they awkwardly looked at each other for a bit before saying that I could. We decided to get pizza thru the business and I highly expected the pizza to arrive at the party time or during the party so it'd be warm. The pizza arrived at 12:45... the party was 1 to 3 with the kids planned to eat at 1:45 or 2. I told the girl that the pizza would be cold and she said "oh okay". Set it down and walked out. She did say if I needed plates I could come ask even though it's part of what you pay for. I had to go ask for plates and napkins and my guest and had to go request more plates. As my guest were arriving they were not given much direction to where we were,not one smile and both girls had their phones glued to their face. Even when I went out to request the plates, the girl literally finished her text before responding. The only time we saw our "party host/helper" was when she came into the room to tell me we need to be out by 3... which we knew. No direction at all. This is the first time that I've hosted a party at an event space and felt completely neglected and lost. I would never, ever recommend this place. I kept a smile on and stayed calm for the kids and sweet guest but I am so upset we spent a dime there! read more