Terrible experience from the very first rude phone call. Wish I had not used them. Screwed me out…read moreof my $300 core charge. Beware

Nothing "Guaranteed" about this place. We bought a "low mileage" transmission for a Crown Vic…read morePolice (long tail shaft model) that started slipping - then burning all bands and not moving - in a month and asked for a replacement (under warranty for 90 days). "Spider" had us drive 2 hrs there to "replace" it only to say: 1) they'd take it to their tranny shop to see if it worked (that's what the 90 day warrantee was for!) causing a 2-day delay, 2) then he said he got a Mercury Marquis tranny (wrong size 3 day delay as a replacement - I told him wrong one and to get the right one - he said he would, 3) showed up A WEEK later after they said they'd have the right one and "Spider" called the yard and asked for the "Mercury Marquis" tranny after I made a, now 4TH 2-hour round trip - the tranny was WRONG and I showed him that it was the wrong size with measurements - he said he'd pull one from a car and have it the next day - he lied, 4) showed up the next day and there was a used, high mileage, old partly rebuilt tranny there with a replaced pump gasket that they'd gotten from another salvage yard. I paid for a low mileage tranny NOT 5 200 mile round trips to get a high mileage rebuilt second slipping tranny from another junkyard. I Plan to SUE this shop and these a**holes.

I shall start with this: I had visited seven different dealerships (five specifically for JEEP, the…read moreothers for BMW and Cadillac); and I drove about two hours to Okeechobee to do business with Okeechobee Dodge Chrysler Jeep & RAM. As a person in sales myself, and as a very choosy consumer, I judge a business (in this case, a car dealership) based upon communication efficiency, manners, knowledge, and - most importantly - its team's patience with me ‍ André picked up the phone and answered every detail about the automobile I wanted - we compared years, colors, packages. And he was able to do what I call, "working backwards." He quickly helped me decide whether it was worth my time driving out there after I told him exactly what I was looking for: Make, model, year, cash amount brought to the table, monthly payment and trade-in options. My product specialist/sales person, Roxy, was amazing - a fellow queen! We took a test drive and had some friendly conversation. She went into every detail of exactly what I was getting myself into - from the automobile itself to the financing process. She even educated me on traditional bed liners versus spray liners. Best of all, after Andre said that my proposed deal was a "go," Roxy began paperwork preparation to save SO much time of the mundane steps of car buying. And the final step - finance manager! Thank goodness Mr. Vomero? (Rhymes with "Romero" ) could talk sports. Personality is crucial when you're signing over a few years away in the financial aspect of life. He even took his "sales hat" off and provided to me solicited advice about what to finance in life, pay off, etc. I so much appreciate it when the "human" comes out of a sales staff member. My point is: the small town customer service is *real* - I'll be there again just to stop by and say "hello." To the other dealerships who didn't answer my thorough emails or even reply to my correspondence via courtesy call... this review is for you, too. Respectfully, take heed. Thank you ALL at Okeechobee Dodge Chrysler Jeep & RAM!

I know why this company has an average review of 2.2, they are dishonest and deceptive! The old…read morebait and switch used to be illegal and still is I believe. Is this how they get a customer base to contact? I was sent one price and after agreeing with that one, the Sales Manager sent a different price MUCH HIGHER than the first. Said OOOOPS we made a mistake. These reviews speak for themselves, stay away from dishonest deceptive businesses, there are plenty of great car dealers out there. This is just NOT ONE OF THE GOOD ONES.

Said I needed a tire got a price brought my suv in and they took care of me right awayread more

The best car buying experience ever! No pressure, lots of questions answered, true professionals…read more Travis was the epitome of class and good old boy! If you want the best go see Travis at Gilbert Ford, tell him treat you like he treated me! He will and the rest of the members will as well!

Uses Indians for their money and they add on extra pricing without telling you until you have to…read morepay because they already did the work.

Never come here don't waste your time with these unprofessional employees. Abagail especially…read moreshould be promptly fired for refusing to honor accident claim reservation!! Drove 1 1/2 hours to ride away empty handed all because she was too incompetent to locate my reservation that corporate, customer service, and progressive could easily see!!!

I have been a loyal customer with enterprise for many years and I have never felt robbed like I do…read morenow. I rented a Kia car for 30 days last September. Once I maxed those 30 days I was told I had to close that rental out return the car and start the prices again. So I did just that. I returned the car spic and span paid my fees and gave another 300 deposit to rent a Toyota rav 4 for 1 week. After that week was up I returned the car after hours and dropped the keys in the box. This was my biggest mistake. I assumed my deposit would be in my bank account the next day from previous experience with Enterprise. But here we are March of 2026 and I still have not received my deposit back. The manager Danya said she called multiple times and they said they sent me check (odd because its usually digital). I requested that check be canceled and another sent and she said she did this. Still no check . So I call weeks after and she said she now requested the check to be sent to her office for me to pick up. No call back. So I call the customer service myself and they are telling me I'm not owed a deposit as it was put towards my past rental. FALSE i paid for that rental separate and the deposit was put onto the next car as my invoices show. So which is it?? I was sent my deposit via check or I'm not owed a deposit at all? The second rep says if I am owed a deposit the manger could easily send my money herself and not have to get accounting included. What's the truth?!! Because my bank doesn't lie. I am owed $300 for 5 months from a multi billion dollar company!!!! I followed the rules I took good care of the cars and I want my money !!