The best car buying experience ever! No pressure, lots of questions answered, true professionals. Travis was the epitome of class and good old boy! If you want the best go see Travis at Gilbert Ford, tell him treat you like he treated me! He will and the rest of the members will as well! read more

Gilbert Ford - Chevrolet Equinox 2025 - I am in live! - Car Dealers Near Me - Okeechobee, Florida

Uses Indians for their money and they add on extra pricing without telling you until you have to pay because they already did the work.

Due to having a sick dog at home, I was unable to go into a dealership and do most of the sale in person. Angela and John were able to help us do everything remotely. They made everything so easy for us. They didn't bounce us around to multiple people, or try to change the deal halfway through. They weren't pushy or shady. When it came time for me to drive there to drop off my trade and pickup my new car, everyone was so friendly. They knew I was in a rush and had everything ready to go for me. I was in out within 10-15 minutes which is wildly impressive. I 100% recommend doing business here. They also had a christmas tree to pick presents from for when you completed your purchase which was a very nice touch. read more

Gilbert Ford - Car Dealers Near Me - Okeechobee, Florida

This was the best vehicle purchase experience ever! Before driving more than two hours from our home, we read the reviews, all so positive. We sent a text to the dealership, stating what vehicle we were interested in, and we received a prompt response. When we arrived, Nathan and Andres greeted us and had the vehicle ready to view and test drive. Additionally, they had two other vehicles they thought might peak our interest. We decided on the original vehicle and were out the door of the dealership in record time, happily driving our new Expedition. Nathan, Andres, Lee, and all the staff were ultimate professionals. They listened to what WE wanted and came through for us 100%. We are very happy with their fair price. No hidden fees, no mark-ups, just a very honest business experience. Other dealerships will benefit by following Gilbert Ford's practices. read more

Gilbert Ford - Gilbert Ford - Car Dealers Near Me - Okeechobee, Florida

Used Gilbert Ford to purchase a truck for my fleet. Nathan Liscomb was my go to guy. He delivered a perfect 10. Easy sales , efficient business office and door step delivery. Thank you Nathan we will be back. We bought 2 trucks from Nathan last year we will be back again. read more

This had to be the best car buying experience I've ever had. The first dealership to not give you the run around with pricing. Nathan is the salesman I recommend I did my purchase over the phone and he made sure everything was clear and honest the whole way through the buying process. They even delivered the vehicle to my home 2 hours away free of charge. If you need a ford vehicle Gilbert ford should be your first option if you want the best service! read more

Gilbert Ford - Car - Car Dealers Near Me - Okeechobee, Florida

Love my new truck. Nathan, my sales associate, was excellent in helping me every step of the way for my purchase of my new truck. He helped me learn all the new technology in the new truck and even helped me unload my old truck into the new. I would recommend Nathan to all my family and friends. My wife will be purchasing a new car soon and will definitely be asking for him. Thanks again Nathan and thanks to Gilbert Ford for great pricing! read more

Gilbert Ford - My NEW! F150 - Car Dealers Near Me - Okeechobee, Florida

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Found the truck I wanted for a while and got the process going over the phone, everything went smooth, quick and I only spend about 1 hour at the dealership as a whole, getting there and rolling off the lot in my brand new truck, if you need anyone to help you Nathan is a good choice as he made it very easy and answered any questions i had. read more

I bought a computer for my car and it came with two uncut keys programed to the new computer. I took the keys to Gilbert Ford to have them cut and Chad the parts manager messed up both keys and won't turn the ignition. "He did it on purpose" they had me tow the car to them and they said it was a faulty computer. I then towed it to hitek auto and they had no problems making the keys. Gilbert Ford is refusing to pay for the mistake they caused. read more

We dropped off our truck for an oil change. My husband about had a heart attack. These jerks charged us $269 frigging dollars for an oil change. They must be proud of taking advantage of people. We will no longer do any business with them. I already called several other Ford dealerships, and their price is $165.00. Don't go there they suck! read more

I sold my 2016 Ford F-150 to Gilbert Ford on June 28, 2021 for $28000. My payoff with Wells Fargo was $23,318.63, with a daily interest increase of $3.05. I have contacted the dealership, the salesman that printed off the paperwork and had me sign the bill of sale, about when I could expect to be paid, as every day cost me my profit at a rate of $3 per day. Finally, I looked at my Wells Fargo account on Friday, July 18, 2021, approximately 3 weeks later, and saw that the team at Gilbert Ford had finally gave some money to Wells Fargo. The problem with that was that they had paid it off, except $27.50. I knew that I would not receive my money (I have been without a vehicle as I was waiting on the money to put down on my next purchase) until they had paid off my truck and got the title from the bank. Due to this, I went ahead and paid the $27.50 off, so the title could be sent faster. I sent a text to my salesman about the fact that they didn't pay the payoff cost to Wells Fargo, and that I was paying it. The only response I got was, "Ok, that's strange that there was that small of a balance. I told him that "I (knew) that I can't get my check until you get this title, so I paid it. I need the check". He responded with, "Yes, should be no issues releasing the lien and mailing you a check". He didn't even identify, or accept any responsibility for, the fact that a mistake like that had been made and that the person that was being punished was me, the customer. I am not sure if that was part of the business model, but the fact remains that it is July 23, 2021 and I still have not received any money. The truck is still for sale, they are asking $32,699 for it. They didn't take a picture of it for some reason. I had a nice Westin Sportsman Grille Guard on it, but they probably took it off. I'm rambling now. Anyway, I get on the FLHSMV.gov site today to get my daughters paper title, when I see on the page that my truck is still showing an "electronic with lien" title type. So, I'm trying to figure out why when I called to talk to someone in management, I kept getting put on hold, then I was redirected to the sales manager who didn't take the call. I had to leave a message. So if you go down to Gilbert Ford, and look at my old 2016 Ford F150 for sale for $32,699 (that doesn't include the Dealer Service Fee of $699, the electronic filing fee of $148.93 either. They didn't have to do anything to that truck, I kept it immaculate) look to see if the VIN is 1FTEX1EP8GFC12777. If it is, could you please ask them if they finally paid me my money? They don't seem to want to talk to me. I would give them zero stars, or 5 turd emojis if I could. read more

Gilbert Ford - This was on the website today. - Car Dealers Near Me - Okeechobee, Florida

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Very smooth process to buy a car. Got a fast response and attention from Nathan Liscomb since I wrote on the Auto Traders platform. It only took two days to close deal and get my new Car delivered home safe. And they also took back the trade in. Mr. Harry Sepulveda was also very organized in the paper process, they have all exceeded my expectations. Thank you!! read more

When having my car priced for trade in the guy taking pictures (Eric the blind guy). Got in my car and spilled a full soda all over the floor, then proceeded to say he didn't do it... when I know there is no way he couldn't have known that he did it. Take your money and time somewhere where the workers actually care about your vehicle. He couldn't even man up and admit to his mistake.. what a real winner you guys have at this establishment read more

I looked for a truck for over 1-2 years and found the perfect truck at this dealership. I spoke with Nathan who made the process extremely easy. I was a first time buyer and the team at this dealership gave me a great deal on a pre-owned vehicle. Highly recommend this dealership because of its honesty and integrity. Drove from PSL and it was definitely worth the drive. read more

Sold Gilbert my 2020 F 150 Ford truck on 06/12/2021. Requested a refund for GAP Ins and my extended warranty on day I sold my truck and The Insurance company sent my refund to Gilbert Ford in Okeechobee on 06/22/2021 and 06/23/2021. I'm waiting for Gilbert Ford in Okeechobee to mail my refund to me Still and it has been almost 7 weeks since the Insurance company mail my refund to Gilbert Ford. I would not purchase a auto from them again and would not recommend anyone else to buy a auto from them either. Poor business practice going on there. They blame poor service sending money they already got paid for on an employee that quit and new employee taking forever to train. Never again. Go out of town to buy a truck or Car. read more

I had been working with a "Big Dealer" for over a week before they told me that they were not going to be able to find what I was looking for. A buddy of mine that lives up in Palm City, FL said that I should really reach out to Gilbert Ford in Okeechobee. I will forever be grateful that I took his advice. I called the dealership and asked for the Sales Manager. Phil Edwardo answered the phone, asked me what I was looking for and went to work. I had a message in 20 minutes saying that the truck would be in Okeechobee and ready for delivery by 4:00 PM. As soon as the vehicle was located and we were working the deal, he transferred my point of contact over to Michelle, who was equally as great to work with. At the closing table, I worked with John who was very professional and worked hard to take care of me. I was pre-approved with what I thought was a good rate. John was able to get me a rate that is two tenths of a percent lower that what I walked in with. Bottom line, I will be buying my Fords in Okeechobee for now on, after many years of buying from Mullinax on Northlake. read more

We have had a truly wonderful, stress free buying experience at Gilbert Ford. The staff is wonderful, no pressure tactics. Michelle was great! We ordered a new F-350 and Michelle kept us informed throughout the entire manufacturing process. Our truck was delivered early and we couldn't be happier with our purchase and experience. Top notch! We will refer everyone we know looking for a new vehicle to Gilbert Ford in Okeechobee. We live in Palm Beach and it is most definitely worth the drive. Excellent customer service! read more

Gilbert Ford - Happy with our new F-350 from Gilbert Ford - Car Dealers Near Me - Okeechobee, Florida

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Just bought a f350 from them. Dealt with Nathan. Could not have been a smoother transaction. He's very helpful and honest! Got a great price too. Much cheaper than 8 other ford dealers across the state. Nathan is a stand up guy and a man of his word. He made the whole process easy. Worth the drive, we live in West Palm. Highly recommend! read more

On 8/7/2017 I took my Winnebago Fuse/Ford Transit Diesel for repair reference a check engine light. I met a Service Advisor by the name of Roy Delozier who kept me informed of what was being done to correct my problem. Everyone in the dealership was so helpful. If I purchase another vehicle I will definitely buy from Gilbert Ford. 3175 US Hwy 441S Okeechobee Do 34974. 863 763 2121 read more

My wife's leased Ford Fusion was 3 months out from expiring, decided to shop around to buy an SUV and remember someone once telling me that if you travel outside of the city to more remote/quiet towns, you get a better deal. Having gone online to some local/nearby "city" dealers and typing in the year/make and model, the 1st thing I notice is that most are $1195 to $1595 under MSRP so I tried the cities of Belle Glade and Okeechobee and "voila', Gilbert Ford shows up and I type in the same, exact car/model search and their results are roughly $3-$4,500 dollars LESS than the manufacturers MSRP. So I call Gilbert Ford, happen to get the sales manger, Phillip Edwardo on the phone, told him what car/model we wanted, the accessories we wanted with the car, we easily negotiated the price and "bam", the sale was over. As it turns out, Phillip lives in Wellington, my wife and I live in Wellington, so we NEVER had to go to their location to view, sign or even pick up the car. ALL of it was done via phone and text and he even delivered the car to our door and drove off with our trade-in and the car/monies were EXACTLY what we agreed, not a penny more! How cool is that? SUPER easy, SUPER non-stressful, SUPER no-hassle. I HIGHLY recommend you give them a try and FORGET the local, jacked-up, hyper-intense local dealers, sales sharks. Car buying made easy AND we bought American! read more

I'm updating my review of Gilbert Ford. They apologized for their lack of customer service and made a good faith effort to make things right. Not every place will do that. I appreciate it and will give them another chance. read more

One word, Wow!!!! Let me put it this way, Travis made such an impression, my cheapness was subdued by good old fashioned, down home "CUSTOMER SERVICE". This was my first time buying a Ford, if the buying experience we had with Travis at Gilbert Ford is any indication of our new Ford Flex, this is going to be the best-car-EVER!!!!!! It all started with a Ford Flex Limited we saw online in Okeechobee FL. The car was over a hundred miles away but it was upgraded to the gills, certified pre-owned and thousands of dollars less than any of the comparable Flexes we had seen in our area ($4796 less, to be exact). Brandon and Sarasota Fords just got smoked in price, quality and customer service. The things Travis/ Gilbert Ford did that the others didn't. 1. Travis told me about a 1.99% interest rate, that I qualified for. This alone saved us an additional $1350 in interest. The other Ford dealers never mentioned it. 2. Travis didn't ask me if "I had to have a Limited model". Sarasota and Brandon Ford tried to down grade my car to a more basic model. I was shocked. I felt like they would put you in anything to get their money. 3. After Travis got our financing taken care of with the awesome finance manager (John, who was right about the amazing extended warranty), Travis had a hitch and roof rails added for me. 4. Travis had the paperwork that we needed to sign and my car delivered to my house, FOR FREE. Now remember, I am over 2hrs and a hundred plus miles away. Who does that?? The answer, Travis at Gilbert Ford in Okeechobee FL. There is soooo much more but for the sake of time I would just like to say, after a month old, state wide search, this has been the best car buy experience. Thank you Gilbert Ford!!! read more

Me and my wife were looking for a car for our daughter. After doing intense research online about car dealers I finally settled on seeing if Gilbert Ford could help out. We spoke to Michelle and we were extremely impressed. She went above and beyond the call of duty to assist us and get us the best possible price for a first car for our daughter. I am almost done paying off my car and I am thinking of a trade in. I will definitely go to Gilbert Ford. Michelle is by far the best sales person we have come across. She knows her business and she knows her stuff. Her customer service is impeccable and her will to hep to the best extent possible is unparallel. Will definitely pass the word on about you guys!!! Thank you Michelle read more

After spending countless hours in search of a new vehicle for my boyfriend & going to numerous dealerships we ended up in Okeechobee where we met Michelle & she was an absolute gem to work with! She was very knowledgable about the expedition my boyfriend ended up purchasing. Everyone was extremely welcoming and a joy to work with. We had a very pleasant experience & will definitely go back to purchase another vehicle when the time comes. read more

Gilbert Ford is the only place I will buy my vehicles moving forward. I was looking for a truck for 6 months and found it here. This place is about 1.5 hours away from me, but it was well worth the drive. If you want a dealership with down to earth people, this is it. Michelle was my sales person and she was awesome! I was able to test drive this truck for 20 minutes. They made me a great deal on it, and I was out of there quick. Their service is over the top fantastic. It was BY FAR the best car buying experience I have ever had! Go to Gilbert and ask for Michelle!! read more

Thanks Nathan and Garp for the great service on the sale and delivery of our new truck today! We really appreciate the quick response, great deal -- and the friendly delivery that saved us the drive from WPB. Most pleasant auto purchase ever. We will definitely be back for the next one. Happy New Year! read more

My wife and I drove 1 and 1/2 hrs. to Gilbert Ford and it was well worth the drive! Thanks to Nathan,our sales person, we drove home in a brand new F-150 and are so thrilled with our whole experience it felt like Christmas Day. From the moment we first arrived it felt like a small home town, relaxing day. We never felt pressured into anything. The test drive was the best ever because there wasn't a question that Nathan couldn't answer. We were so impressed with how knowledgeable he was about the truck. Nathan actually took us to a field to learn how to properly use the 4-wheel drive! I thought we were done after signing all the paperwork but Nathan then proceeded to the truck to fully explain every button, set our radio stations, program our directions home, sinc our phones, put needed apps in our phones, and more, you get the idea! He was great! The next day he did a follow up call to see how our drive home was. All said and done we felt we were treated respectfully and fair. This was hands down the best place to buy a truck! Go see Nathan, he'll treat you right! Way to go Gilbert Ford! Thanks again. read more

After getting a CHECK ENGINE light and REDUCED ENGINE POWER light on dash took F350 with 20,820 miles to Gilbert. They serviced oil, fuel and def and returned truck to me. 20 miles down road the same light returned. Returned truck and then after having truck 32 days I called FORD in Dearborn MI. Truck was returned on 1/12/17 and 5 miles up the road the same lights reappeared. Called FORD again who suggested I return truck to Gilbert which I refused. Truck has been in driveway for 2 weeks while I figure where to take truck. Service manager, Matt, was not helpful, was arrogant and could have cared less. When I asked for name of regional customer service individual he told us he was that person. So as I ponder where to take this relatively new truck, you should consider above before you take your vehicle to Gilbert Ford. By the way I had a Chevy serviced at Gilbert Chevrolet during same period with outstanding service. read more