More care and attentiveness to patients, they are patients, and shouldnt deal in absolutes.read more

Both myself and my partner got our wisdom teeth removed here, and Dr Shinozaki has always been…read morehelpful and attentive. Follow up care has also been great!

Dr. Khan is spectacular. He made the absolute best of a horrible situation. I could not have asked…read morefor a better service and treatment of my pulled tooth. This was during the pandemic and he seemed to take COVID-19 more seriously than other places. A year after the pandemic the place has good practices with air sanitizers, masking, and cleaner. Every visit was professional and people were in a good mood. Only note I have does not have to do with Dr. Khan. I came here because another place pulled my tooth. I refused to go back after I found out that an option was to redo the root canal. Yes, that's possible even if it's already been root canaled. The other place did not explain that an implant is a "best we can do" replacement, not an exact replacement of a real tooth with your original gum outline. Dental insurance does not cover an implant, and they made it seem like it would be more cost effective if I get it pulled. I can afford a few grand to keep all my original body parts! Point is a retreatment should be done, the chances of it failing are not 100%, a tooth pulling should not be the next option after a root canal. I still have some random light discomfort. I would have no problem getting an implant if a retreatment failed, but because of a bad second opinion, I have a fake tooth with me until am dead, or medical science figures out how to grow teeth again. To be clear, the place that pulled my tooth put me in this situation, and Dr. Khan was not involved in that. He was excellent and I have already recommended someone to him. I wish I went to him when I had the problem tooth so I could have saved it even for only a dozen more years.

I had my teeth cleaned and it was great service. The office team was very friendly and helpful…read more When done with cleaning Dr Khan always comes in to check on me and looks at X-ray's and my mouth to make sure I know how my teeth look and what will be needed in the future. I was referred to Dr Khan by a very good friend and I'm very happy that I went to him.

Great attitudes all around, good followup before and after appointments…read more Was able to see the periodontist in the same office only a few weeks later. I recommend to all of my friends. And I have been to a lot of dentists over the years.

I went to Impressive Smiles to get a new retainer made. The office is decorated very nicely and is…read morevery welcoming to a first time patient. I am told that coffee, drinks, and snacks are available even though no one showed me where they were. My mouth was scanned with their computer software and my retainer was made in their office. When it was ready I scheduled an appointment and the dentist made sure that it fit properly. I highly recommend Impressive Smiles!

Awful experience that I had a few years ago and still think about to this day. My jaw now clicks…read moreevery time I open it and I was not able to eat anything for 2 weeks after because I could not open my mouth. Truly a awful place

On 09/29/23, I had an appointment with Dr. Kanter for the removal of my four wisdom teeth. I am,…read moresuffice it to say, disappointed with the outcome, and was made to feel objectified while under his care. While I understand that medical procedures can sometimes be unpredictable, my experience left me with several concerns. During my appointment, Dr. Kanter, allegedly, encountered difficulty in finding a vein for the administration of anesthesia. He poked me several times in each arm, 4-5 in total, without success. I have a fear of needles, and was very lightheaded, near fainting, after these attempts. Dr. Kanter then asked if he could remove my wisdom teeth using only local anesthetic. I said yes, and received 4 painful novocaine shots to my lower jaw only. When he began, I could feel what he was doing. I made noise, and was visibly crying, but couldn't speak due to the numbing of my lower jaw. Due to the pain and trauma of the experience, Dr. Kanter only removed one of my wisdom teeth during the appointment. Throughout the appointment, Dr. Kanter and his assistants commented not only on my weight, but also on the scarring I have on my arms. They spoke about me as if I were not sitting right in front of them, and I could not say anything, as my mouth was numb. Afterwards, I was prescribed a day's worth of painkillers. The numbing began to wear off very quickly, and I was in extreme pain. Two hours later, my pharmacy had yet to receive the prescription. My mother called, and Dr. Kanter's office informed her that they were not at fault, and nothing could be done. Shortly after she called, the order arrived at my pharmacy, which I found to be somewhat suspect. I was hoping for a smoother experience, considering the nature of the procedure and the discomfort associated with wisdom teeth. Communication during the appointment was abysmal, and I wasn't prepared for the change in plans. I believe that it's important for medical professionals to be well-prepared for a range of scenarios, and while I understand that complications can arise, I was left with trauma from this experience. I strongly encourage others to exercise caution with Dr. Kanter and make their own judgments.

As another person posted, Dr. Mincer is a good caring professional. What needs work is their…read morecustomer service. Frankly, it sucks. I wonder sometimes if they are overwhelmed. Their voicemail states that they will get back to you, but then they don't. When I call they get interrupted and say they will call right back, but then they don't. Or they say they will call you back later that day, then they don't. It happens time after time after time after time. It's frustrating. I want to like them a lot, but seriously, this needs work.

Dr. Mincer is the consummate professional, his office staff is very kind, all in all with kind…read morechair side manner and very accommodating care I couldn't be more satisfied. This private practice periodontist will have my business until and unless I relocate. If his office is convenient to you,your gums deserve a visit!

08/20/2024 UPDATE: Another five stars from me to the doctors…read moreworking in this clinic. Two weeks ago I had another impacted wisdom tooth removed by Dr. Dumanis. Very quick and painless, the recovery went without any issues. Dr. Dumanis has a very high level of integrity and professionalism. He is a very skilled doctor! He is super straightforward and informative about the exact condition and the treatment options. His main priority is the patient's wellbeing and the first thing he did was to outweigh the risks vs benefits in my case which is very high risk and very complicated. I can't stop counting my blessings for finding this clinic. All doctors working there are real gurus of the oral surgery!

Very kind and caring staff. Dr. Koya was very gentle, understanding, and patient with me, and did a…read moregreat job with my extraction. I was sent home with clear instructions, and Dr. Koya called me later the day of the procedure to check how I was doing. Highly recommended.

Thia is a really good oral surgeon. Has done a lot of work on mybteeth and I have had good results…read moreevery time. One goid thing about Dr. Dessner is that he does not charge for follow up visits, only for the initial visit for the procedure. I like that.

DENTAL IMPLANT Required... Currently have to get an…read moreextraction and implant for an old root canal that had fractured at the root... something I had an inkling was happening - but not showing up on x-rays in 2013... so I waited per my dentist, and now there was evidence of the exact issue in 2014... when I switched to a non-employer dental plan, which did not cover implants (urgh)... Anywhoo, that is the situation, and my impetus to find an oral surgeon that would discount to Cigna rates, even if they were considered out of network. Without insurance negotiated rates, the str8 OOP (out-of-pocket) for extraction, bone graft, post, abutment and crown... was in the $3700+ range. HOW I FOUND THIS OFFICE So, there are dental discount plans supposedly allowing you to get Cigna negotiated rates... i.e. 50% off, so the ROI seemed reasonable to spend $135 for that... would be made up in this procedure and then some... and I looked for an oral surgeon locally that was supposedly accepting of this - with a good review on Yelp. OFFICE / SERVICE Now FINALLY getting to the review... THIS oral surgeon was on the list and on Yelp... so I scheduled a consult, taking my general dentist's proposed treatment plan (he is a great normal dentist, but not sure about getting an implant done from him necessarily)... had the DDS email over the x-rays as well. Walked in, and the Russian (?) receptionist or office manager was a little aggressive about upfront charges for the consult $110, and having to get better x-rays ($230 / 450? don't recall a lot of numbers were flying at me) and what insurance I had, etc. It was a little annoying... I just wanted to get an idea of pricing based on the estimate I had already gotten, with the Cigna discounts factored in, because it seemed like the fee schedule would be significantly less... not the case. Regardless, it would have been nice to just get that there were expected charges and review to see if their fee schedule would be adjusted BEFORE I came in, that is essentially what I had asked for on the phone... and they said it would be handled at the appointment. Apparently I should have insisted. 8-/ SYNOPSIS The price was essentially the same as my dentist, and I didn't like the money-grubby vibe. The place was difficult to find, behind a McDonalds in one of those older 80s brown brick commercial parks... maybe I'm being a little judgy, but the basement sectional furniture does not give the impression of a successful practice... and the attitude from the office staff definitely chased away this client.

It's been about a year since my last updated review of Westgate and unfortunately, this one has…read morebeen triggered by some detrimental experiences and changes to my once favorite... now former dental practice. I have had a lot of dental work done, multiple crowns and two root canals in addition to a 2 root planing & scalings, and thus insurance covers a quarterly cleaning ("perio maintenance") vs just 2 per year. Also had my silver fillings replaced with ceramics... suffice it to say I know all the proc codes and am familiar with preventative, restorative and major dental tiers and how insurance and copay's function. This is relevant because of the recommendation from Dr. Kics (founder and owner) about a treatment plan on visit 3x the cost and plan pushed for a signature by one of the financing sales representatives (very like a car dealership) for about $8K (not factoring in my new dental insurance). Major dental work like the recommended bridge and 3 crowns would have to be delayed 6 months, but Westgate staff didn't mention this, or even care. They tried to get me to sign a contract at retail cost. Said they could discount it a little (no insurance or negotiated pricing factored) and pushed getting a credit line. I have plenty of credit, don't need more, but did not appreciate this pure car sales vibes money grab, no consideration. Corporate dental business model is what this is called, as I have learned in my recent dental search journey. Back to the story... Westgate has become insufferable and here's why. First, I started noticing odd changes in my last 2 visits. such as: HOURS Changed to corporate (weekdays only) and hours (7am to 5pm), no longer convenient early or late days or Saturdays. Asked about it and got some questionable "staff get more time with families" canned response... riiight. Split shifts are unheard of, and how did you manage the prior 4 years I have been coming here? AMENITIES Amenities in the waiting area... seem to be disappearing. The coffee is not stocked, the mini fridge with water and drinks are empty... no more Starbucks gift cards for checking in... I haven't delved deeper but are they going out of business? SERVICES Going 4x a year for a checkup and cleaning, I get pocket checks on gum depth, like a report card on my teeth. I have a 4-step routine, and the checkups tell me which areas need better care on brushing and flossing. If the hygienist is not doing a good cleaning and not taking accurate measurements, that is a problem... which is likely what happened for the last 2+ visits. I had a throbbing and intermittent pain in my top right side, back 2 molars. Why I think the hygienists were wrong, they listed the depths at a 4-5, even when I went in the last week of June 2024. I talked about the pain, got x-rays and the dentist (Dr. Hart) did not seem to find anything - but she didn't really even check on my teeth despite the complaint, because I went to another dentist later, and they found a pocket depth of 9 in one area of the tooth. The Westgate hygienist listed it as a 5. so, I think a liar or slacker that just used my last numbers for the report. Moreover, if that tooth was at a depth of 9, when it had been a 5, then it hadn't been cleaned well 2 visits ago. That would explain why it was throbbing 3 months later... wtf guys?!!! I trusted you to do good work. Anywho, Dr Hart sent me to an Endontist (Renovo) to see if I needed a root canal, and she seemed excited about the possibility of billing and making a crown using my former (excellent) Metlife insurance. The endo didnt think I needed a root canal, just by hitting the tooth with a tiny hammer... there was a scan he could have done to check if it was fractured, but he didn't... just then billed my insurance a lot for hitting my tooth like a miner with a pick. The scan thing is important BECAUSE back at Westgate, the line Dr. Kics gave me was "I can't see if the tooth is fractured so I recommend extraction and a bridge" ... even though the normal thing is to start with smaller solutions first... after the 8K sales pitch, I asked for this emailed over along with the pocket check summary report so I could review. Second opinion on my issue with another dentist the next day... the put me on antibiotics and chlorhexidine (script mouthwash) to cut down the pain and pocket infection - which worked and suggested a root planing & scaling (gum surgery and deep teeth cleaning) ... kicker, Westgate had given me one of those a year ago on June 2023!!! These are supposed to happen infrequently. WTAF?!!! So long long story, I found a new place and DUDE the modern stuff that newer places have!!! They have 2x 3D printers to make crowns and mouthguards on site, 2 panoramic scanner machines that can detect dental fractures like the endo... etc. Stuff I suggested at Westgate but didn't know was commonplace at modern places nowadays. Westgate has some great staff, but its service levels are IMHO such trash.

I would like someone to explain why you say the first consultation and evaluation are completely…read morefree, and then a month later I receive a $300 bill???? That feels dishonest.

I've been here for a couple times but this time was taking care by Daniel who's a dentist…read moreHygienist. He was great! Never had someone who's so patient and caring and friendly. I'm very grateful for people who are like him that demonstrate and explain to the kids what they will do to them! I hope next time I come back he takes care of my kid. Service was great, thanks to him. This world needs more people like him! Caring and understanding kids! Front office were friendly too! But Daniel was just amazing. Thank you!

The dentist was rude. Very unprofessional. All negative comments about this office are correct. Go…read moresomewhere else. Regardless of insurance (private or public) give your business to another office.