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    Alan Mincer, DDS

    4.5 (2 reviews)

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    Cpid - Stuck in the middle of a strip mall

    Cpid

    4.0(19 reviews)
    0.0 mi

    BACKSTORY Was referred to another Perio practice for a…read moreconsultation. Was checking Cigna Dental site for in-network periodontists including the referral practice. This weirdly named one came up as Dr Reganato in their list with a high rating (low fees) and sounded great... always be wary of these things. Lesson re-learned. This is a very strange office. Or failing as a practice... They answer the phone "Hello" without identifying themselves by business name and individual aka "Business Name, Mary speaking, how may I help you?" And when pressed with "uhh is this a business" they respond with "Perio" like they don't want to state who they are... vibes like they are dodging debt collectors? Weird af. EXPERIENCE Tried to make an appointment, they ask for a referral from your dentist, if you contact them... to "build a rapport" with your dentist... aka trying to get more business (need more referrals do we?) Which tracks when they closed an office in Arlington Heights and barely have any reviews on Google or Yelp. I think it's because Cigna stated fees that seem very reasonable, and this guy doesn't want Cigna Dental patients. That is my guess... are they contracted to these rates? SHADY behavior by the dental office manager Elisa and the various Susan's as well. So, suss, their conversation had a sad desperation vibe... the 2nd follow-up chat with the receptionist before Elisa... showed the senile person didn't even know who she was talking to and almost booked me, then got my name, put me on hold, and said the whole lie about September as the next available date... perio referral consults are done immediately because you don't wait on gum issues, so why did you want a referral? Beware of this weird sketchy place... oh just looked up the office. Strip mall between a Halal Meat market and Nail Salon... so they seem very successful and legit. Do professional office people answer with just "hello" and don't ask for ID info when you call to look up your account? Or say that they delete emails when appointments aren't made after their follow-up call, because they thought you were someone else... seems odd to be soliciting appointments, but then having the Office Manager Elisa say theyre booked up for 3 months and next availability is in September... after they finally get your name. Classic Susan... x2.

    Dr Reganatto and his entire staff were absolutely what this scaredy cat patient needed. I went in…read morefor a crown lengthening and it was explained very thoroughly what would be done and they eased my fears of what the procedure would be like. On the day of the procedure I was treated with nothing but kindness, respect and great care. I would 100% recommend this office for any periodontal needs. An extra special shout out to the nurse (I'm sorry I didn't get her name) who was there for the consult, procedure and the follow up. What a wonderful nurse she is. I hope I never have to go back again, but if the need does come up I know where to go.

    Photos
    Cpid
    Cpid - Anthony Reganato, DDS, MS

    Anthony Reganato, DDS, MS

    Cpid

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    North Suburban Periodontics

    North Suburban Periodontics

    5.0(1 review)
    9.7 mi

    I now understand why my general dentist and endodontist referred me to see Dr. David McClenahan…read morewith North Suburban Periodontics, and further, why his practice commands the wait list. Their office location is convenient, clean, organized, and managed well. Friendly administrative office staff who are great at what they do. Most importantly, Dr. McClenahan is ridiculously talented! There are those who serve their profession, and do it moderately well, but lack the enthusiasm and passion...and then there's the increasingly rare instance when you find an individual who serves their profession with top-tier finesse and precision because they're truly passionate about what it is they do - and excel at their craft as a result. Aside from being: friendly, funny, warm, patient, and informative, Dr. McClenahan is relaxed as he's working which puts you the patient in a state of ease/relaxation. I had tooth #19 (bottom molar) extracted to prep a future implant today, and I walked out of the office feeling better than I did walking-in. No exaggeration. How's this even possible? I almost fell asleep in the chair during this procedure. Lol. I was eating, shopping, and back to work within 30 minutes of leaving his office without the slightest bit of discomfort or pain during or post procedure. I was given clear pre and post operation instructions, was in and out, and I know with certainty that I made a solid decision to have this work done by the best of the best. This is the type of contact/practice you keep for life. GOD bless your hands, your wealth of knowledge, and your practice. : )

    North Shore Smile Surgery - Consultation with Patient and Patient's Mother

    North Shore Smile Surgery

    3.5(66 reviews)
    2.6 mi

    I went here mid-January to get my wisdom teeth extracted and had a smooth, quick, and easy visit!…read moreDr. Perry was straightforward and willing to answer any questions I had. The folks who assisted with the surgery made sure I was comfortable leading up to the surgery and as I was coming out of the anesthesia.

    This office went for me from a 5 star review to a 1 star review in about 30 minutes. Let me…read moreexplain. First, I was very pleased that they would honor my dental insurance. Secondly, they had a very comfortable waiting room with various snacks and lightning fast Wifi. This is where the good stuff abruptly ended. When I was called to come in we were led, instead of to an examining room, to an office. The office employee then told me and my wife that before they could see me they wanted an immediate payment of $398 for 3-d x-rays. I then told this person since I have insurance that the usual procedure would be for the office to provide the service, submit the claim to my insurance company and then bill me for the balance. She said she would immediately talk to her insurance coordinator and left the room. She came back 10 minutes later and told us that we would have to pay $197 immediately and bill the insurance the balance. I reiterated that all dental offices we have dealt with did the service first, billed the insurance, and there would be an EOB for us to remit the rest. She insisted on this prepayment, we informed her that this is not the way we do business, and walked out of the office, That is why this office went from 5 stars to 1 star in less than a half hour.

    Photos
    North Shore Smile Surgery - Dr. Frank wearing N95 mask, face shield, and other PPE equipment

    Dr. Frank wearing N95 mask, face shield, and other PPE equipment

    North Shore Smile Surgery - Dr. Frank & Staff in Surgery

    Dr. Frank & Staff in Surgery

    North Shore Smile Surgery - 3D Impression

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    3D Impression

    Alan Mincer, DDS - oralsurgeons - Updated May 2026

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