gillroys hardware... great hardware. very helpful staff.. everyone! These are the businesses we…read moreall need to support, or they will go away like many other great retailers were forced to do. gillroys have quality items, good prices, expert staff that know what is going on. Paint, plumbing... pretty much everything you need for home improvement except lumber. go to self-serve in st johns for that.

Easily the most helpful hardware store I've been to. They always have what I need, and they always…read morego above and beyond helping me solve problems.

If you want to be treated like a friend and find what you're looking for, go to Darling's…read more If they don't have it, they'll order it. If something that you purchase doesn't work out so well, they'll replace it. I don't patronize the 'Big Box' joints anymore and the prices are pretty much the same. This store puts the customer first.

I love Gilbert's, I feel as though it can be a bit more expensive for certain items, it's still…read moreworth the trip though. They normally have everything I need, and are super helpful. They're also a ups drop off store and do house/car keys

We always try to patronize Gilbert's Hardware store in DeWitt. Went in yesterday at 1:25pm…read more I was wearing a mask and gloves. The first 2 employees I encountered (both women) were not wearing masks. I asked why and they said, "Oh, I can't breathe with a mask on!" I replied, "Well, then I can't shop here." One woman replied, snottily, "Good. We don't care if you DO shop here." Why would I spend $130 here?

We novices come to a hardware store for the knowledge and experience of the staff. Working with Jay…read morehas been a real pleasure because he knows his stuff.

This is a great store and the staff is so friendly. They seem to have about everything you need.read more

Awesome hardware store! The staff always go out of their way to help customers and give the best…read moreadvice. Very reasonable, great selection. Hardware stores have a reputation for being mundane, but the Williamston True Value really is exceptional and better than the standard. This is a local gem and I have nothing but great remarks about it!

I needed to replace some small screws from a toy of my daughter's. They had the right width, but…read morethe screws I needed matched were unusually short. They custom cut four svrews for me on the spot. Small town friendly service and they charged me...8 cents per screw, no charge to cut them down.

I am so grateful that Gilbert's had the foresight to order extra appliances in April!!! Our fridge…read morewent out and we went to MANY big box stores. No one had ANY AND WOULD NOT TAKE ORDERS. Suggested coming back in mid November!!!! We ended up at Home Depot and they suggested Gilbert's may have some! They were great working with and we are so pleased with our purchase!!! Thanks soooo much Gilbert's

From the owner: Gilberts Hardware and Appliances has been serving the community since 1965. We offer a variety of…read moremajor appliances, TV's and home improvement needs for whatever projects you have planned. Whether you are a do it yourselfer or just need a few bolts for a small project, we have you covered. With award winning service, great staff and a convenient location in Downtown Owosso. Gilberts Hardware and Appliances is the answer to any home improvement needs. Shop local, shop Gilberts.

Always very friendly and help you find what you need as soon as you walk in. Have used them…read morebasically for every DIY home project I've ever had.

Out of town working on a Friday. Went there at 5:45 pm to get what I needed before they close…read more Doors were already locked and girl behind the counter just stared at me with a blank look. Hours on the door said they were open until 6pm.

I went to buy a toolbox for my pickup, helpful lady told me that they all fit full size pickups - I…read morehave an F-150. Get it home (wasn't in the truck when I bought it) and try to put it in - doesn't fit. NP, I'll take it back, mount brackets, receipt, & keys inside the box - close the box only to find out I had relocked the latches. Oopsy. Talked to the manager - no problem - he looked up my receipt since I have a rewards card w/ them. Gave me credit for the box and the two bracket kits. (I would have paid for a spare key since it was my fault after all but certainly glad I didn't have to.) He loaned me a tape to measure the box - 62" wide. We checked other toolboxes and they were all 62" or less so I got a slightly different one. Then we measured the one I brought back - 62-3/8" wide - no wonder it didn't fit. I'm a happy customer.

Nothing but praise for this hardware store... While I don't get there often, I always find what I'm…read moreneeding. The guys and gals that I find there have always been extra helpful. The one time I needed to return something that I happened to have misplaced the receipt for, they issued a store credit as it still had the store sticker on it and I was able to use that which worked out well for me. Not sure what happened with Diana M's experience, but mine thru the years have always been positive. I like the old school hardware store feel from my youth, the knowledgable employee's and their help in finding the odd things I usually end up there looking for!

These are my opinions after my recent visit to Vets. Your results may differ. Do not use my opinion…read moreonly. Read others as well. Dennis had always provided excellent service and being nice. He made shopping there a pleasant experience. His son Shawn, now runs the store. From my recent visit, it appears he thinks lollygagging with a friend for a long period of time is more important than helping me, the customer.