Difficult to say. The estimator made an appointment to provide a free estimate then he called to…read moresay he was running late. That was fine. He seemed nice but he never showed up.

Rodrigo and his crew were great! They did a fantastic job on my roof and left no mess what so ever…read more They are very detailed and explain how they are repairing your roof to ensure it is solid and will last! Very happy with their work.

They emailed with me quickly and easily and were very communicative and helpful with my requests!read more

They will not view the damages of the roof and under it, and will give you a quote to replace it he…read moreroof. They never even came to look at the property. They used satellite images to determine the repair and their assessment is that you need to replace it. Please check the reviews on Reddit for more honest reviews about this company. In addition their communication is slow, their phone is never answered and they don't call you back to discuss details or answer questions or explain anything. Edit after their response: While they say they came to the property, they never did. They gave us a quote from satellite photos and never even saw the rain damages which was the reason I reached out in the first place. When they said they couldn't reach the tenant, I immediately provided them with the photos and videos I had. The tenant also called them to follow up and was informed that nothing else was needed. Yet I had to email again days later to ask if the quote was ready. I emailed asking for someone to discuss / explain the quote to me and got a response asking for a time to call. I shared my availability and have not received any calls. I tried calling them yet there was no answer. Finally 2 weeks later we had to call another contractor come and take photos of all the rain damage and provide a proper quote. Then when I shared this review the owner immediately called me. I've attached the communication that started on the 8th of July. I would like them to provide me with the images and proof/report from the onside inspection they did. They are lying, as they never stepped foot on my property to see and assess the damages.

Quick response, good diagnosis of problem (not a roof leak, instead condensation from poor…read moreventilation), Improved ridge vent, installed other vents, totally resolved problem. Not inexpensive but good service, great people.

Excellent craftsmanship on my new roof. Very communicative and cleanup at the end of the project…read morewas immaculate.

Great service, happy with the results!…read more Quoting and scheduling was a breeze with Lexi. Klaus came in significantly under other local quotes and it was a no brainer to use their service. The schedule was delayed a day due to rain, however they arrived the following day right on time, and the entire process was completed in one day. I scheduled for this on a Monday and service was completed Saturday. Quick turn around! And they left my home and lawn area super clean. My only nitpick is their trailer stayed on my property for 3 days after the work was completed, this was just an inconvenience. Otherwise, I was extremely happy with the service and my roof looks great.

WE SUED KLAUS / NINA & WON! BEWARE of these incompetent AMATEURS!…read moreWe gave Klaus Roofing Systems of Upstate NY / Nina many opportunities to make it right. She attempted to deflect her company's negligence onto us, the homeowners, and she lost in court. This shady company unlikely has insurance coverage & is unlikely to honor any "warranty" as we've learned in court. In June 2024 we hired Klaus Roofing Systems to replace the railings, lining, & skylight hatch that provides access to our flat rooftop. A few days into the work, they removed the roof hatch which is over 4'x2', & didn't put the new one in. Instead they covered the hole with a tarp & went home for the night. Shortly after they left, a windy thunderstorm started & torrential rain came down all night. The tarp wasn't properly secured & the weight of the water collected made the tarp detach & all the water came down through our attic, soaking down through the floors, & damaged the ceiling of the bedroom directly underneath the attic. We got estimates to replace the ceiling damaged by water, ranging between $4,200-$6,300. We gave Nina more than 7 opportunities to compensate us for the damage. Nina claimed there was already water damage to the bedroom ceiling before they began work on our roof and refused to pay. And, after we requested compensation for the damages, Nina submitted an additional invoice for $3,200, which we refuted in court. Hence, we filed a lawsuit in Albany in SEP 2024. Two trial dates in FEB 2025 & NOV 2025. We received the final judgment in our favor in JAN 2026 for $4,200 for her company's negligence, 17 months later. We have requested payment from Nina/Klaus and she has NOT paid us as of the date of this review. Her mistakes have cost us 7 times more than the judgement awarded, due to a complete re-do needed of their unfinished work! Our roof is still leaking to this day! These people are super shady for drawing out our lawsuit for nearly 17 months! DO NOT HIRE!

Thanks to Brian C. Sisson, I have a gift that keeps on giving…read more $6,800 of concrete patio has cracked (8 months old) . He may have set a record. Part of the floor is "soft" and sinks down when you step on it. And it's o all concrete - another accomplishment!

I wish there was a 0* option. Consumers BEWARE of Brian C Sisson(s), and his "company" Better…read moreContracting Services. We made the mistake of trusting him with a renovation of our late grandfathers cabin, and he has done nothing but destroy it, along with stealing $93910 worth of money and materials he stated we paid in full for. He will lie to you to the point where he can't even keep them straight. The second you question his integrity he becomes very defensive and angry. Luckily we are organized and have every interaction documented for our civil suit. He will cut corners to pocket more money, and make up "codes" to inflate your prices. He told us our kitchen cabinets had to be fire rated due to an Ulster County code....there is no such thing as a county code, let alone a NY State Code for this as confirmed by the code enforcement officer of our town. When we called to find out about these $24,000 cabinets (mind you we asked for unfinished in stock Home Depot cabinets to be painted) the code enforcement looked up our property only to find out there was NEVER ANY PERMITS FILED for the structural work done by Mr. Sisson. He had told us about interactions with the code officer, and how expensive and hard it was to obtain such permits. The code officer had never had a single interaction with Mr Sisson until the day she placed a stop work order on our property. When you ask for proof of receipts or orders he will not produce them, and will become instantly angry. He has an excuse and lie for everything, and will bully and blame you for all issues. He has removed structural beams, leaving our property unsafe with the risk of collapsing with the first snowfall. Estimates of work done by numerous other contractors deem his work unprofessional, sloppy, and subpar. The are all shocked to the point of laughing at what he's done. Everything needs to be ripped out and replaced due to his negligence. Do not trust this man with anything! Pictures below are of the work he performed, and the condition in which he left our property after being police escorted to get his tools. He had promised to exchange our materials the day he picked up his tools wih the officer....guess what, he brought nothing. We regret ever doing business with him, and we hope this review will prevent anyone from dealing with the headache Mr Sisson has brought upon our family.

Our experience with Alfred at MGG Exteriors was positive from the very beginning. (We had fascia…read morereplaced as well as shutters installed). He was quick to respond in providing estimates, answering questions and completing the work on our home. He stayed in touch during each step of the project, inspected and reviewed the work that had been done, and updated us on when we could expect completion of the work. Alfred is skilled, courteous, professional and personable. We are pleased with the quality of the work and the reasonable cost. We highly recommend MGG Exteriors!

Not happy with the estimate, not explicit enough for a $1000 increase from the total price to the…read moresub total ? Weird.

Amazing Service. Very prompt and professional. From start to finish very clear communication and…read moreexcellent polite roofers very nice hardworking men. They showed up on time did an amazing job. They also cleaned up after themselves left the job site speck and span nice and clean as if they were never there. They were able to correct all the issues in my roof and fixed all the leaks. Thanks to Grady and his family I have dry home for my tenants. I will definitely use them again for any future project and I highly recommend them.

From the owner: Family owned business serving the Capital Region for over 30 years. Large and small jobs welcome!…read moreOur motto, “Roofs Don’t Lie.” Give us a call today for a free estimate. We look forward to serving you!

Vanguard Roofing swiftly replaced my aging roof with meticulous attention to detail, filling me…read morewith joy at every step of the flawless process. Their professional team kept me informed throughout and left my property spotless, sparking immense happiness in me. I'm super happy with the results!

Hired EdgePro Landscaping for a full yard clean up and maintenance, and I'm beyond impressed. They…read moretransformed my property in just one visit. the lines were crisp, bushes trimmed perfectly, and everything looked professionally maintained. What stood out the most was how thorough they were . No shortcuts, no rushing. it's hard to find reliable companies these days, but these guys deliver. Five stars all the way.

The owner of the company called me back after a few days and seemed nice. He said that he will be…read morebusy for much of the season because he now works primarily in Ulster County with an agency called RUPCO which provides low-income/ affordable housing. I'm glad he called me back. We did some phone tag. Perhaps it's best the company removed itself from listings if they are no longer providing services in the Capital Region and are working almost exclusively with a Hudson Valley. agency

I was recommended to Lambert through the solar contractor I am using because I needed to fix some…read morelow spots on the roof. After getting two other quotes, I chose Lambert because of the cost and warranty. They came out expeditiously and gave me an in-depth description of the issue, the cause, and how to properly fix it. Picked and agreed on a date for the work and they showed up on time and ready to work. As most projects go, more work needed to be done than originally estimated. Alex worked with me on the price because of the increased cost and when my wife didn't like the shade of the shingle, they changed it on the day of without any hesitation. The level of professionalism, workmanship, and personal attention made them a joy to work with. I would HIGHLY recommend using them for any roofing job

Erik and his company are a pleasure to work with. I was tasked with helping my mother sell off my…read morechildhood home, located across the country from me, after its roof failed inspection during the sale. Turning to Yelp I found Capital Exteriors. Erik was prompt in returning my call and getting an estimate prepared. He answered all of my questions, provided recommendations and alternatives and the price was competitive. Based on that and his excellent communication, I went with Capital Exteriors. I requested photos before/during/after sent since I was not able to visit the house. Erik kept in constant communication and the house was finished ahead of schedule. I could not be happier with my experience. I would highly recommend Capital Exteriors, the roof looks beautiful and they were very easy to work with, even across the country.

I can't say enough about how pleased I am to have had work done by these guys! They did our roof,…read moreand it was something that I was dreading but they made it a painless experience. They were friendly, always in communication with us and quick to respond, the work got done quickly, and the work they did was of absolutely stellar quality! We worked with sales rep, Colin Fausel, and he was incredibly nice and very professional. I will absolutely be going to them first about the other projects for my house and can't wait to work with them again!