We are very happy with the work done on our 2014 Chevy Impala. The work was done in a timely manner. For any further transmission issues we will definitely be going back to Gillece. Thank You! read more

A great experience with Gillece Transmission. Rob was so helpful and explained everything. Highly recommended.

No one plans on having transmission trouble, but I am thankful to have found Gillece Transmissions! Great work, more than reasonable pricing and superior service. Taking care of their customer is a priority, and it shows! How did I find Gillece Transmissions? My "car repair place" recommended them!! read more

SO INCREDIBLY THANKFUL!! In this day of "what have you done for me lately?" My experience here was remarkable. I am in retail sales and I experience daily the stigma of that "used car salesman." When dealing with the public in an area that they know little about. So when my transmission began acting up in my 2005 Volvo with 168,000 miles, I could only expect the worst. Got the car to Gillece Bethel Park, left a note of what it has been doing and dropped my keys through the slot. Monday afternoon when my phone rang and I saw Gillece in my caller ID, I braced myself. Rob introduced himself and asked " when I checked fluid level, was engine running?" I said no, and immediately felt foolish. Rob told me that fluid level was down about a quart, he added fluid and drove it several times at length and it seemed fine. What a huge relief! I was expecting a $3000+ transmission replacement, and my cost was $117 for diagnostic test, labor and fluid. Bottom line is that he could have easily told me I needed a new transmission, and I would have to trust him. It restored my faith in this location and it's professionals, that they are honest. If you are ever experiencing tranny issues, do not hesitate to have them check it out. Disclaimer: This is an unpaid, unsolicted and honest review. read more

Honest and dependable! We have now taken 2 vehicles to Rob thinking we needed a new transmission each time and both times he identified the underlying problem and fixed it. Both times it was a broken axle (only $400 not $4000). Gilece only does transmissions and they are GREAT at it! It's like having a brain surgeon operate on, wait for it, your brain. We won't take our cars anywhere else for transmission concerns!! read more

I bought a used 2001 Honda CRV for my daughter who will be getting her license. The garage I took it to for some other repairs stated that I needed to take the car to a transmission shop and they recommended Gillece. I only have positive recommendations for Gillece. They took my car in at my convenience, was very patient with me and found this issue that day. The part was in the next day and they fixed it and returned it to me. The pricing was very fair and they told me if any problems bring it on back. Professional, friendly and honest! I would highly recommend them to anyone having transmissions issues. Bridget, Pgh read more

I have a classic car and the knowledge, expertise, care and communication was well above any expectations I had. They set the bar for customer service and work being done right. I thought I needed more work, after looking things over, they delivered the good news - another 5 stars for not overselling. read more

I AM SPEECHLESS! Truth be told, in the last two years, along with the political environment we've been in, this environment which has served to divide us as Americans, I've noticed that most people you meet are just out for themselves. When you go to a service provider for help, all you can do is bend over and be ready for the service provider to screw you. This is the reason why, when my newly purchased 2007 Mercedes Benz R320 DCI started to give me trouble with what looked to me like a problem with the transmission and I had to search for a servicer who would be more familiar with this issue than my mechanic, it was hard for me to pull the trigger and bring the car into Gillette Transmission. After two conversations on the phone with Bob, I was able to roll the dice and see what would become of this troubling issue. In our phone conversations, Bob was helpful and professional. When I called back the second time, he remembered our previous conversation, and even stated with caution and respect, he was frustrated with me because I was driving a car that if I just brought in, might be repaired for less than if I drove the car until it had a catastrophic event. there was something in that statement that gave me comfort, going into the abyss of the unknown. I had the vehicle towed to Gillece, all the way over in Bethel Park... I waited. The next morning, I received the call from Bob. My expectation was he would be calling to confirm I'd be spending somewhere between $3500-$5000 for a rebuilt transmission. That was about the best case I could find on line for replacing, or repairing my transmission. At the dealer, I could expect a whole lot more. When Bob called, Immediately, he told me what he had done to the vehicle. (He had added about a quart of transmission fluid to the car, and then rattled off a few other things about settings in the electronics of the transmission he had cleared and reset so the car could learn my driving style.) My head was then floating around in the $500 bill area. Bob and I chatted about Mercedes Benz vehicles for a bit, and I found how truly knowledgable he was with the cars. He told me he wanted to look at it for a little longer, but assured me there were no codes that indicated there was anything wrong with the transmission. He pointed out a couple oddities he saw in the vacuum system, and suggested that the air filters or the turbo could be where the issue was. He suggested another shop down the road that might be able to isolate where the real problem was. I have a good mechanic in Ross who is a certified MB mechanic, and I've opted to go back to my regular guy to search down where the problem really lies, outside of the transmission. (My Mechanic was not ready to go deep into the transmission issues, so earlier he had suggested the MB Dealership... I was not prepared for there prices, so I thought I'd go with Bob.) The long and the short of this story is here: In my dealing with Bob at Gillette, I have renewed faith that there are some people, and businesses out there who are still doing business in good faith and a respectable manner! I would recommend to ANYONE who is on the fence about ripping the bandage off the would, you do it with Bob! I have full faith in his business ethics now, and if I am to EVER have even a little question in my head whether or not I have a transmission issue, I'm going to Bob at Gillette in Bethel Park! Oh... By the way, my final bill was $153.00. And as far as security goes with my knowing that I've now had two opinions that there is nothing serious going on with my transmission, anyone who says, "but you still paid $153.00, you just don't get what I've been saying here. Bob addressed only what he suspected might have been of issue. My car drives better now as it makes it's way through the gears, because he also took the time to reset the driving settings so the car can learn how i drive now. Alas, I just want to thank Bob for the follow up call on Monday to make sure all was good! More than anything, I want to commend Bob on every bit of my experience with him! Go Gillece!!! read more

Brought my Mini Cooper here on the advice of a foreign car repair shop that couldn't diagnose the grinding noise my car was making. Best advice ever! Couldn't be any kind or, or more courteous! He knew within five minutes what was going on with my car. He worked tirelessly to try and get me the best price for parts to fix what was wrong. Kept me updated every step of the way. Treated me wonderfully and ultimately fixed my car. These people really know their stuff, and they can do it at a very reasonable price. There was no nickel and diming and the price was exactly what we discussed. Old school business ethics mixed with new school technology and skill. 10 of 10 read more