We've had a few plumbing issues this summer and called Adair Plumbing here in Lancaster. Ralph came…read moreout and was very friendly, professional, and hard working. We had him come out today to unclog our kitchen sink again. In spite of it being just past the 30 day guaranty, he offered to honor it as he knew I was about to go back to school and funds were tight. Adair Plumbing has always been great and we highly recommend them to our fellow Lancaster residents.

Thanks so much for returning to work my toilet! There are also the most professional plumbers to…read moreexist! Will makes relation!

Nathan came out and had our broken shower fixed within the hour. He is very knowledgeable at what…read morehe does. Thank you for sending such a great employee out to us

The owner Aaron contacted me through Yelp to reply to my review. We spoke and he gave me several…read morepersonal reasons they muffed the job. That did not excuse the work or the misdiagnosis, which is why this is not a solid 5 star review. He offered to refund the detailed inspection charge to satisfy me and I agreed. He told me that he would send me a check I asked if he had the address he said yes. I really thought I could give him a positive follow-up for making things right and here we are a month later and I have received the check. He also refunded the charge for what they did fix as part of a good faith gesture which I appreciate very much. The reasons for changing the review to 4 stars are clearly about the integrity of Aaron the owner of Anchor Plumbing. First, not to go into personal details, he shared the reasons he was not available to his team during the repair visit. If he had been available I am positive we would have achieved a much better result. Emergencies are just that. It doesn't excuse the issue. What it does is more important. A small business owner who even looks at the Yelp reviews I have been publishing these many years is reassuring. Especially when we are looking for tradesmen who come into our homes. The fact that Aaron took full responsibility and followed through is gratifying to me and for anyone reading this you can be sure this business stands by their work and they do not ghost their customers when things go sideways Thank you Anchor Plumbing. Excellence in customer service cannot be taught easily many business owners either don't know its importance or they just don't care. Anchor Plumbing is a generational business founded by Aaron's grandfather and passed to his father and now to himself. I am quite sure he learned the value of excellence in customer service before he could hold a wrench. JCG

Excellent experience with this family-owned plumber. After discovering a water heater leak, I…read morecalled around 8 PM and they showed up promptly at 9 AM the next morning. The repair was completed by 11 AM, and the pricing was very fair. Professional, efficient, and trustworthy--exactly the kind of small business you want to support. Jeffery was very informative and helpful. I truly appreciate how smooth and stress-free they made the whole experience.

Prompt service, reasonably priced, great communicator (owner & tech). Thanks so much.read more

More accolades for Bow Tie Plumbing. Sadly we needed them once again after our foundation work…read morecaused another leak, leading to the determination that all our ceat iron needed to be converted to PVC. Jesse and Andy started almost immediately, worked in a way the was the least inconvenient for us, and finished when predicted. We have videos showing the work that was done, an unexpected bonus. I really can't say enough good things about the dedication, professionalism and quality of work that was provided.

The city of Arlington sent an email about excessive water usage and so after reading reviews, I…read morecalled Bow Tie Plumbing. They came to my property the same day. They ran tests and isolated the leak to be a valve inside toilet. Turned that valve off and meter stopped running. Incredible! I'm calling these guys for all my plumbing needs and you should too! Ethan and Dustin were the gentlemen that detected the leak, within 5 minutes might I add!

Really reliable and professional service! They arrived on time, were very clear about what needed…read moreto be done, and had my HVAC system back up and running quickly. The technician was knowledgeable, polite, and didn't try to upsell unnecessary work. A very solid, dependable experience I would definitely use them again!

Both Anthony and Hector demonstrated exceptional professionalism. They arrived promptly, completed…read morethe installation of my gas water heater efficiently, and ensured the area was thoroughly cleaned afterward -- even removing the old unit. Their attention to detail and courtesy were greatly appreciated. I would confidently recommend them and this company to friends and neighbors.

Late post. However, this is my 3rd or 4th time using Mr Jonathan who is a gem. This time it was…read moreinstalling a new water heater which required alot of services which were needed to pass code. He knew exactly was needed and assured me it would be included in the service. Love that he gives true estimates and stays true to it. He is kind, timely and I trust him! Will be calling again when needed. A very satisfied customer, Ms Amy

Jonathan and his worker did a excellent job installing our water heater. From the receptionist…read moremaking appointment, to talking about what my husband and I wanted done so very professional, courteous prompt service great pricing! We will use them for all of our plumbing needs for now on. We are so very happy with their service! A+++