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    Gilroy Premium Outlets

    3.5 (527 reviews)
    Open 10:00 am - 8:00 pm
    Updated 2 months ago

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    9/25/24 Directory
    Lee D.

    Quality/Quantity - Back in the day, this was the outlet to go to. Then they opened the Vacaville one and those were the only two outlets in the bay. But now with Livermore, I rarely go to Gilroy and Vacaville. There is literally just one business I visit here - Lululemon. See other review. Atmosphere - Good size mall. Decent prices. Open 7 days a week from 10am or noon until 6pm, 8pm or 9pm. Plenty of mall parking. 145+ stores. 7 dining options. Not too many "Luxury" brands. Service - Depends on what you buy. Price - Below average. Regular outlet prices. If you can find what you need. Owner Comment - Congrats to the current owners of the Simon Property Group and this location's success and all your expansions & acquisitions. 1960's Simon property group founded, REIT. Worldwide company with 232+ properties. 1993 Went public, IPO. 2004 Entered the outlet mall business with the acquisition of Chelsea Property Group. 2020 Largest mall owner in the US.

    Extremely clean restroom!
    Darroll L.

    The outlet stores have been adding great products over the last year. A few stores have closed and new ones have appeared in their places. Still like this outlet a lot. One of the most pleasant surprises was how clean the restrooms were! We normally hit the Lululemon, Nike, Banana Republic, JCrew, Cornology, Janie & Jack, and LeCreuset stores and always find something worthwhile.

    Outside
    Gene D.

    Gilroy is usually one of the top choices for any kind of seasonal sales going on (especially Black Friday). This joint has the most stores in a single area compared to a majority of the malls around San Jose and so on. A wide variety of 160 stores means there are choices for everyone, from the usual Forever 21 rotations and a store specifically designed for Motorcyclists. It's a lot of walking, you can expect to get through a workout if you intend to explore all 4 large sections of the Outlets. The prices are within expectations of reasonable to luxury. Though, with this many stores, you have more than enough options to sort through. It must be mentioned there are BARELY ANY FOOD PLACES around here. Like next to none, damn. Just some vending machines with chips and drinks but no list of restaurants, cafe's, or anything. So just be prepared so you don't get burned out from the walking, I recommend people to remember there is a In-N-Out location in the middle of the outlets. The line will be huge if you come here on a weekend afternoons, so time it earlier if possible.

    Eva G.

    Didn't smell the fragrant garlic in the air like the last time we were here. Dropped by to find a few gifts and items. All the shops are spread out around the area.

    Bharti K.

    We frequent these outlet malls every few months to buy clothes or shoes. Walmart and other big box stores are nearby so sometimes it's easier to grab household items from this place. They have a huge variety of shops and discounts are usually very huge. And if you carry coupons then you will get all the items dirt cheap. This mall is surrounded by a lot of big chain diners or eating places, so you can shop and eat and spend an entire day there. Parking sometimes could get difficult and traffic jams are common during peak times on weekends. So plan ahead!

    Perfect all weather jacket, fits my husband like it was made for him!!

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    9 months ago

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    19 days ago

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    Kevin S.

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    9 months ago

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    2 months ago

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    7 months ago

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    Kevin S.

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    11 months ago

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    2 years ago

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    2 years ago

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    1 year ago

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    10 months ago

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    3 years ago

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    11 months ago

    It's a very nice family place to shop, you can find a very good deals including coffee and small spots to eat.

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    1 year ago

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    Kevin S.

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    1 year ago

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    3 years ago

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    5 years ago

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    1 year ago

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    2 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    2 years ago

    Avoid. Uncomfortable store, bad layout, weak overpriced selections with crummy overworked personal.

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    5 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    4 years ago

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    8 years ago

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    7 years ago

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    18 years ago

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    13 years ago

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    Page 1 of 14

    Gilroy Premium Outlets Reviews in Other Languages

    Ask the Community - Gilroy Premium Outlets

    Are weekends crowded?

    We usually visit the outlets about 6 times a year and always on the weekends and it is never crowded. Maybe on cooler days it would be more busy. We always find parking easily and are able to shop at each store without bumping into people.

    What shoe stores are at the gilroy premium outlets?

    Sketchers, puma, nike, shoe palace, vans, DC etc.

    Pets (dogs) allowed?

    Depends on store. Not normally allowed indoors.

    Is this place open?

    Yes

    Is there any shop I can buy a luggage?

    Yep. I forgot the name of the store but there is definitely one.

    How is the food selection, are there various options for lunch?

    There is a McDonald's and an Applebee's on one side of the complex. On the other side of the street has an In-N-Out burger and a local food court.

    Is it hard to find a parking on Black Friday?

    Impossible unless u get there early

    Is there have unique?

    No. You are better off shopping in san jose at the malls there.

    Kate spade is there a good selection?

    Yes, as good as it can get with an outlet location. It's comparable with the Kate Spade location in the San Francisco Livermore outlets.

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    Coach

    Coach

    3.6
    (135 reviews)
    0.2 mi
    $$

    I got burned out on Coach bags about 10 years ago and told myself I'd never buy another one. That…read morechanged a month ago when I bought a tiny bag at the outlet in Carmel, but I thought it was a one off. I was greeted and asked if I needed help right away. A second salesperson steered me toward the new small wallets they just got in, which were very cute. I was interested in looking at a certain brown suede bag that's quite popular right now, but they didn't have it in stock. A third salesperson tried to steer me toward the same style in regular leather, but I knew I wasn't interested. In the end I bought a small chenille handbag I fell in love with and a black glazed card case with a tiny cherries charm on it that sort of matches the bag. Their bags have changed a lot in the last 10 years and I admit I really like them again. I only gave the shop three stars because it bothered me having so many salespeople trying to help me and the third one was sort of aggressive. They would do better having one customer = one salesperson.

    It was a busy Sunday and Mother's Day, so it was clear there would be a line to enter the store…read more(Gilroy CA). However, the individual managing the entrance appeared to be confused about the flow of customers leaving and entering. I politely explained that three customers had exited and that three customers should therefore be allowed in. Instead of paying attention to the customers leaving, she questioned my statement and said she had not seen anyone exit. It was apparent that she simply was not monitoring the flow closely. The interaction and her attitude did not sit well with me. I shared this with my 4 friends who were already in the store to make purchases. The experience left all of us disappointed and walked out empty handed. Because of this interaction, it will likely be quite a while before I choose to return to your store. If the was an option ZERO stars this would be the case.

    Photos
    Coach
    Coach
    Coach

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    Michael Kors

    Michael Kors

    2.5
    (68 reviews)
    0.3 mi
    $$$

    Update went to another location had the same issue with my account and they were so friendly and…read moreactually helped me . I left the store with my order gilroy location wouldn't give me ! Lesson of the day avoid GILROY MK ! First time ever in this store and last for sure. This place customer service is terrible i looked the reviews before ordering and i thought they were exaggerating but no employees proved otherwise! Employees are rude and wait until ur in line waiting to ask if you need help when there all standing there talking . Customers should leave happy from the customer service they experienced but this place just sucks . Accidentally my profile had misspelled my name tryed to change it and it kept going back i explained my situation but they just waisted my time iven tho i had prove of purchase account information phone number email and all iven the card i payed with i guess it wasnt enough dint and she just cancelled my order . Asked for options and they wouldnt iven try to help or anything iven tho i had all the information on me . Not iven higher luxury brands act like that they give you options and make sure customers leave happy . Employees should really get it together! Avoid this place at all cost !!! Went to coach thats in the otherr side of the parking had the same issue with my account and they gladly gave me options and helped me solved the issue without cancellation and waisting time !

    I wish my review wasn't this low. The store is beautiful and the selection is great, but every…read moresingle time I come here, the girls working there will do absolutely nothing to help. I was in the store for 10 minutes, looking at one particular wall and the whole time, the three girls were talking about how one of them should finally post a picture on Instagram to make a guy jealous. Eventually when I realized they weren't going to help, I left and told my husband. He wanted me to get the bag I wanted because it's my birthday. He went inside and informed the girls they weren't helpful and how rude they actually were. He did get the bag for me, but honestly, the girls working tonight need better service skills. It was absolutely ridiculous. Girls - try actually doing your job when you're on the clock.

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    Michael Kors
    Michael Kors
    Michael Kors

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    Gilroy Premium Outlets - outlet_stores - Updated August 2026

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