I'm a loyal customer at this store, but they accused my relative of stealing a blanket, stating…read morethat they caught it on camera. They chased after us when we exited the store to confront us. Walk of shame when they realized it was OUR babies blanket. Very unprofessional and dumb accusations. I usually purchase at this store and this type of behavior will keep me far from ever entering your store. What a joke, you caught what on camera? nmms

This place is a standup, pristine establishment. I called an hour ahead of time to check…read moreavailability on three different color suits. Because I am borderline big n tall, and several other stores are out of stock on EVERYTHING, it posed very difficult to find a decent, last minute, suit. Alex assisted me over the phone and knew, off the top of his head, what sizes and color suits he had in stock. Wow! Holy shit. I was expecting to be on hold for at least 10 minutes, but not this time.. He pulled three suits from his sales floor and had them hung up behind the register when I arrived an hour later. Alex assisted me and another customer, simultaneously, and I was able try on the dark blue which fit perfectly. The whole transaction took less than 15 minutes; and because of Alex, I'm relieved of the last minute stress this suit-shopping has caused. Thank you Alex. I wish retail stores would employ more hustlers like you.

Super clean very well organized store! I found a super nice thick Carharrt shirt great quality!…read moreThis clothing store has come a long ways. There is tons of inventory to choose from. The owner has given everybody a great store on Monterey Street in Gilroy to shop in, huge improvement for downtown ,stop in and take a look.

Love it there!!! Always great going there and they always help you out for the things you are…read morelooking for for work

I've been meaning to write this review for a long time because honestly, this was one of the best…read moreexperiences I've ever had shopping for clothes anywhere. I went into this location in late October 2025 because I was trying to completely rethink the way I dress. Up until then, I mostly dressed like your average Bay Area person. A lot of graphic tees, sneakers, streetwear, hype brands, athleisure, puff jackets, all that kind of stuff. I wanted to move toward looking more put together and mature, but I honestly didn't really know where to start. I originally planned to stop in for maybe 20 or 30 minutes just to browse around and get ideas. Instead, I ended up spending over an hour there because Carlos, who I believe manages the store, was genuinely incredible. From the beginning, he actually listened to me. Not in a "retail employee trying to make a sale" kind of way either. He asked me questions about what I was trying to change, where I go, how I wanted to dress, what kind of look I was aiming for, and what I wanted to feel confident in. Then he started helping me put outfits together piece by piece. At one point it almost felt like I was getting a personal styling session. He was pulling jackets, shirts, pants, different combinations, explaining how things should fit, why certain pieces worked together, and even teaching me little things I honestly had never thought about before. He also re-measured me and double checked measurements I already had because he wanted to make sure everything fit correctly. He explained how clothes are supposed to sit on your body, how certain cuts should look, and what worked best for me specifically. That part really stood out to me because it felt like he genuinely cared about helping me improve my style instead of just selling me stuff. I also appreciated how patient and kind everyone was the whole time. They kept bringing pieces in for me to try, helping clean up the fitting room, giving opinions on outfits, and making the whole experience feel comfortable and collaborative. I even felt bad leaving clothes around and they kept telling me not to worry about it. Many months later, I still think about a lot of the advice and tips he gave me. I really have changed the way I dress since then. I've moved away from a lot of the graphic tee and athleisure-heavy stuff and toward a cleaner, more classic look. I still remember some of the outfit combinations he put together for me and I still use a lot of those ideas now. The way I put myself together now (much shaped by this experience) genuinely made me feel more confident in myself both just in clothes, as well as how I carry myself overall. That sounds dramatic for a shopping trip, but it's honestly true. Carlos gave me a level of attention, care, and sincerity that people rarely get. The whole experience felt personal in the best way possible, and I'm genuinely really grateful for it.

Customer service here is non existent. The entirety of time at this store I was sales harassed by…read morethe manager. Selection was ok however they didn't have my size and color options were minimum. Would recommend going elsewhere for a better experience and dress clothes option. The harassment sales model killed this store.

Carlos is tremendous and caring. I bought a Zoot Suit which are VERY hard to come by, BUT he had…read moreit!!! Great man and I bought a vest and pants from him recently too!! A style very hard to come by as well, but he had it and I am very appreciative of his work!! And for the price it is very, very solid. I loved everything about the suit and vest. I wish him and his wife a wonderful retirement and thank him for all that he's done.

Carlos was so sweet, welcoming and friendly ! He helped my teen through the whole process of…read morefinding a suit he liked and sizes . He is very skilled in what he does ! Thankful to have found this gem of a place , thank you Carlos !

Went in here to get jeans and the clerk directed me specifically to the kind that happens to not be…read moreon sale. I tried them on and liked them but they were a little too big so she brought a smaller size and shorter length for me to the dressing area and was helpful in that regard but when I went to ring it up to pay they were full price, and happened be the only kind in the store not at outlet price. How convenient. And lame. Whatever, they're nice, but kind of shady they also happened to be full price surrounded by 40% off signs. Defeats the purpose of being in an outlet store. Looks like this is a pattern of practice based on previous reviewers.

Not typical outlet pricing. You have to buy more than one (more than $100 pair of jeans) to get a…read morediscount. Check out Nordstrom Rack for better deals. While I like outlet stores for certain deals, I won't return the this store as I can get better deals elsewhere. Three stars cause the customer service at this location was really good.

The store is clean and the staff is very friendly. They even welcome dogs to their store! Their…read moreclothes are good quality and worth the price.

Wow, this place has changed a lot…read more Didn't feel like an outlet store anymore. Items are priced high and there was no one checking out on a Saturday. I still remember when the checkout line used to look like the HomeGoods checkout line. The service here was really good. Worker greeted us and told us where we can find bargains around the store with a smile. Thank you!

Yep, the reviews are correct. No greetings in any way. The workers are all just busy chatting…read morefrom beginning to end. BUT, this store does have a lot of inventory on boots. and they did a good job showcasing it.

Had a great experience! The service was good as well. I went in for a certain selection. Didn't…read morereally find my size, but I did get a good value. I purchased two boots for a really sweet deal. I'll definitely be back.I love Arait

this store always has 40 people in line it takes 30 minutes to check out. Also same place for…read moreamazon returns. This place is awful and would rather play leap frog with unicorns then give this mess of a store a dime of mine

Terrible place to shop! Went into make a Kohl's return. There were probably 15 people in line and…read more1 of the 2 checkers stopped to build a box for Amazon returns. I will never ship in that store again.

First time shopping here at this Levi's location! It's a lot bigger than the location in Santana…read moreRow and Milpitas location. It was busy since they have big sales from 40-60% off from their winter line. I managed to find a nice Henley top but in XL. I went to try it on in a fitting room but it wasn't a fit. It was a good experience since the worker was quick and nice in checking me in/out of the fitting room. They have lots of clearance racks in case you're looking for a good deal on a well-known brand. Great shopping experience!

Accident service, ask a question and you'll get an answer. Employees will guide you around. The…read moreclassic 501 is still expensive and you have to buy second pair to get that one half-price. But definitely wide selection. Half price on the second item is the strong selling point.

Very helpful, came in and they got me out the door in 10 minutes with reliable boots at a good…read morevalue.

Delilah great customer service and is very patient very patient and excellent customer serviceread more