1. IVORI

    1. IVORI

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    Morgan Hill, CA

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    IVORI

    4.3 (7 reviews)
    Open 11:00 am - 5:00 pm

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    Five Below

    Five Below

    4.0
    (5 reviews)
    1.8 mi

    Employee name Teyshon has favoritism with certain customers. When manager was called she didn't…read morewant to listen to what I had to say as I was a customer. She believed the employee instead. Don't mix work with personal. Be professional and equal!

    Love the store, hate the new protocol for ringing up. I can appreciate it's probably because people…read moresuck and steal. HOWEVER, it's incredibly awkward, annoying and desperately needs improvement. The way the registers are set up are cubbies on each side of the monitor/scanner/pinpad. This is so you can unload on the right side, scan in the middle, then in the bag on the left. The way this store is doing it, is the employee stands there awkwardly block the left side of the register, waiting for you to put your items on the table, max like 5 items because the table is very small. She scans, then hands it back to you...one. item.at.a.time. I am not even over exaggerating, this has happened the last 4 times I've been here. So not only am I unloading 5 items at a time, but I have to wait there for 1 item to be scanned then handed back, then I put it in the bag, until the table is cleared, then I add another 5 items and so on and so forth... If 5 below is adopting this new policy of having employees scan your items, wouldn't it make sense for them to then put them in the bag too? I mean...how does this model work when it's busy? It was actually insane how awkward and slow this whole ordeal was, it makes me not want yo go back and that sucks because my son and I like to go pretty frequently. I wouldn't even mind if an employee stood right next to me while I scanned each item. That would actually be less awkward than this ridiculous new setup.

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    IVORI - womenscloth - Updated July 2026

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