With the virus shutting things down, my hair was in dire need of a cut. Ashley did not make me wait…read moretoo long for an appointment. She did a great job and the price was about what you'd expect. It's close to my home and I started having bad results from my regular salon. I'll be giving her my business from now on.

Disappointing customer service. Scheduled an appointment online only to be told Michelle was at…read moreher Florida location. No one bothered to contact me before I arrived to let me know so I didn't drive all the way to North Royalton only to be told I couldn't be accommodated. I will not be returning.

Made my first hair experience in Cleveland a 10/10! Will definitely be back for such…read moreprofessionalism and courtesy!

Gene is absolutely fantastic! He did an amazing job with my hair color and cut--everything looks…read moreflawless and exactly how I wanted. What really impressed me was how skillfully he worked with my husband's longer, wavier hair and turned it into the perfect, polished style. You can tell he truly understands different hair types and knows how to bring out the best in each person. Highly recommend!

This is THE WORST place you could ever possibly go to purchase anything. Not only does it make you…read morefeel like a thief (they have security tags &cameras on everything and people following you around the store) the service is horrible.. extremely poor. The "owner" is RUDE BEYOND MEASURES and this place should honestly be closed just because he's terrible. He SPIT and I mean SPIT FROM HIS MOUTH on MY SISTERS FACE IN FRONT OF HER YOUNG CHILD and Screamed AND PUSHED her out of the store. My sister made a mistake of bringing her exchange items in after calling ahead to see if this was the right place, he IMMEDIATELY became BELITTLING, RUDE, SHORT, DISGUSTING, and UTTERLY DISRESPECTFUL. I will NEVER give this place business or recommend it. IF 0 stars was possible THIS WOULD GET NEGATIVE stars. The BBB WILL be hearing about this.

Alot of good stuff. So many wigs. Their clearance is great. Good quality bundles too. Workers were…read moreok but kept misgendering me even after my mom corrected them.

Pro:The owner does a great job!! And so does the other stylist. If you want a fun cut with your…read moreregular hair or sew in . I would go to the owner Lovie. However if you want an traditional sew in both stylist are great. Also Karen ( other stylist only two) does wonders on natural hair and children's hair. So they both have their specialties. The salon is very inviting and comfy. You can watch t.v. or listen to music. Or even get a mani and pedi while you wait. Also a really cool website ideas for your next appointment. Con: Because they are such a favorable salon the wait can be sooooooo long depending on the day. Sometimes I will go in and out while other days I feel like I am camping out ;( Some occasional cussing. ( very little ) All wonderful place!!!! Will keep going !!! ( only missing a star because sometimes the wait is too long) Also this place is kind of pricey which is fine. But for the price you shouldn't have to deal with long waits. It should be all you when you go in.

This is a great salon. My stylist was awesome. She gave me several style options and my hair was…read morebeautiful and lasted a long time. If your hair isn't becoming you should becoming to Lovie! This salon receives a 5 star rating!

Stylist were nice and attentive. The style was not exactly what i showed the stylist butc is cute…read moreand compliments my face. I will be a return customer.

I got my hair braided with cornrows. I wanted them way smaller and showed them the size I wanted…read morebut they braided it the size they wanted to do it. She did a good job, but my braids are too big. The staff was nice, spoke in their native language mostly but they were nice. The price was reasonable.

I love this store and I love Bonni! I have lived in Lorain for five years and I have shopped with…read moreBonny all five years. She is always so warm and kind-hearted! Great prices and she is always willing to learn about her products. I had one issue with a woman that works for on occasions and told her and I haven't had a problem since. I would reccommend this store before any other beauty supply!

AMAZING SERVICE!!! Helped my mom with incredible kindness and patience! I would recommend this…read morebusiness to everyone. Don't be afraid to ask for help. You will not be disappointed!

I love Marshae. Her work is impeccable. Each time she does my face I can't believe it's me. She is…read moretruly an artist.

Loved my makeup, but HATED the customer service. I booked online for a full face $75 w/ $25…read moredeposit... cool right? Nope they offer online specials to ppl with instagram (in which I don't have) my makeup Artist was very polite and asked me was taking advantage of the special , I told her that I booked online and I'm not sure if they'd honor that discounted rate. Once my face was done she went to the manager to ask her would I be able to receive the special since I don't have social media and wouldn't have seen it....I believe it was 45 or $50 that they were offering for walk-in/IG ppl and she said NO I booked ONLINE & she couldn't honor it! that was sucky customer service, they shouldn't even mentioned it. I didn't like feeling played

I love going to this store, first off, they open early on SUNDAY, the staff is helpful and they…read moreDONT follow you throughout the store. Super friendly environment

Workers werent wearing masks even though the sign said mask required. Bad selection and high…read moreprices. They had cool wigs, but they were overpriced. Bad experience here.