We were recommended by our Realtor Brian Way to contact Karen (Mortgage House) we met with Karen to…read moreget pre qualified she walked us through on what we needed to get the ball rolling she would always call us if she needed more information and updates on how things were going the experience working with her was amazing. Thank you Mortgage House Team.

I couldn't be happier that The Mortgage House was referred to me by my sister in law who is also my…read morerealtor. My wife and I just closed on our first house that was a for sale by owner (FSBO) deal. I thought it was going to be a piece of cake to buy a house with no realtors involved but I was so wrong! There were so many different pieces that had to come together to make the deal work and Scott Davis my loan officer helped me through the whole process that took about a month and a half. I was on the phone with Scott almost every day as he was helping me problem solve each new issue that came up. He always picked up the phone and was happy to educate me and give his time to make sure we were happy with the deal. I would highly recommend using Scott Davis from The Mortgage House.

Rachel is the bomb! Working with a lender can be a crap shoot, so finding the right one can…read morecompletely change your purchasing experience, dare I say, even change your life! Rachel is extremely responsive and knowledgeable!!! Moreover, she took the time and energy to answer all my whacky, anxiety driven questions. See, I'm a tad bit OCD and I ruminate over every detail. I also get nervous about anything having to do with my finances and more than anything, I am SUPER indecisive. These attributes are magnified when it comes to something like a home purchase! So, when it came to interacting with Rachel, admittedly, I was not at my best. As a matter of fact, to the contrary, I often found myself meandering into long diatribes about my concerns regarding interest rates, the cost of the home, the what and the what-ifs, the state of the economy and world in general, etc etc, ad nauseam, omg someone please gag me with a spoon. All joking aside though, I imagine it's common for people to be nervous and have questions when they are trying to secure a jumbo loan for the biggest purchase of their life. And why not have someone that you know you can trust and who can help you navigate through the process? It's like the first time you experience serious turbulence on a plane. Your stomach drops and you look out the window and start feverishly contemplating the end of your life like the girl from that scene in Bridesmaids. Then you quickly dart your head into the aisle to confirm that pandemonium is breaking out on the plane only to find a thoughtful and prepared flight attendant standing in front of you with a blanket for your comfort, an extra bag of peanuts and a complimentary cocktail to help take off the edge. Even more moving than the kind and generous gesture though, is how amazingly calm and unaffected the flight attendant is given the circumstance. It's as though she has been through this turbulence a hundred times and she is personally guaranteeing that you have nothing to worry about. All of the sudden, the idea of living a full and prosperous life seems possible again. In my opinion, that feeling is what Rachel exemplifies. She was always available and she always had a professional, patient, comprehensive response to whatever I had for her. No matter how many times I asked the same question, no matter how irrational my fears, she simply responded with a thoughtful, thorough explanation and clear description of my options. Adding insult to injury, after being a high-maintenance customer for over a month, I ended up losing my job a week before the closing of my house, which of course, meant the entire deal fell through!!! I was nervous and embarrassed and I just felt bad for everyone all around. Rachel though, unwaveringly professional and courteous as always. No judgment, no sales tactics, just sincere compassion for my situation. So six months passed, I had found a new job and tried again. Rachel, of course, was there to help me a second time just like that awesome flight attendant handing out a third bag of peanuts even though you didn't want to ask! This time the deal went through and all is well in the world!!! Thanks Rachel. Looking forward to my next purchase!

Rachel was awesome with helping our mortgage loan go through! She really knows this business in and…read moreout and helped us feel confident whenever things got hectic. I felt totally secure with her guiding us through the process and she let us know exactly what was needed to do to move the process forward. I'm so glad I got to work with such an amazing an HARD WORKING professional! I really admire her work ethic and would recommend her to everyone needing help buying a house. It was our first time buying a home and she broke down the process to us in easy to digest pieces and let us know what was important and what were things that she would take care of. She really went the extra mile (late night working on our loan to help us save $), and from what my family members who've gone through her too have said, she always goes the extra mile!

Wow! My wife and I just closed on a new home I'm CA and it was really simple and painless because…read moreof this company! Our lender Maha was phenomenal from start to finish! She went above and beyond to see our dream of being home owners come true! For the following reason: 1) She always reply's back quickly and respectfully 2) Was direct but always made us feel comfortable 3) Lovely on the Phone 4) Flexible and Fun to do business with... 5) Does all the work while you simply listen and follow her instructions until you get your keys!!!! Best Company and Staff hands down, MA

We have worked with Maha for several years now and she has always been extremely helpful. My…read moreboyfriend and I quickly became loyal customers. She is sincere, responsive, patient and super knowledgeable. We have recommended her to various friends and family members as well. She is professional and makes the process as seamless as possible. Thank you for always being so efficient and helpful!

We loved working with Kelly! As first-time homebuyers, we had a lot of questions throughout the…read moreprocess. Kelly was incredibly patient, knowledgeable, and supportive every step of the way. She was always quick to respond, kept us informed, and made what could have been a stressful process feel smooth and manageable. Her professionalism, efficiency, and genuine kindness made all the difference! I will also add she helped me lock-in the best rate at the time, and all within 14 days. I can't recommend her enough! Thank you for making our first home-buying experience such a positive one, Kelly!

I honestly can't recommend Kelly enough…read more I'm not easy to impress. I'm super detail-oriented, have high expectations, and don't have much patience for poor communication or mistakes. I rarely write reviews, but Kelly absolutely earned this one. I'm self-employed, and every lender I've worked with in the past made financing feel like a huge ordeal. Kelly made it look easy. She knew exactly what she needed, never made my self-employment an issue, and got me from contract to closing in exactly 15 days. I honestly didn't think that was possible. What really stood out was how responsive she was. Whether it was evenings, weekends, or dealing with our two-hour time difference, she was always there when I had a question. I never felt like I was chasing my lender, and that alone made the whole process so much less stressful. My best friend sent me to Kelly after she helped both her and her son buy homes this year. They couldn't stop talking about how great she was, and now I completely get it. I almost never give A+++'s, but Kelly earned one. If you want someone who knows exactly what they're doing and actually makes the mortgage process feel easy, she's your person. And yes...Kelly is officially my mortgage spirit animal.

I would Like to Say Thank you Sherizan for your assistance from beginning to end. How much you…read morecare for your customers is so wonderful. I appreciate how much time you take to answer questions that are needing in all of my parents concerns. That I may call you and you assist with helping me understand with any questions I have. Thank you for all you. Maricela M.

Sherry with Mortgage Link1 is simply amazing. Due to health issue, a family member needed a reverse…read moremortgage on her home. I reached out and spoke to Sherry who was very patient with me and answered all of my questions and concerns. That made me comfortable enough to have her chat with my family member. Sherry chatted with my family member and then visited my family member's home once again answering every question and concern brought up. She then explained the entire application and fulfillment process and assisted whenever needed. I cannot recommend Sherry enough. Thank you for all you've done. You're the best!

Working with Sheila and her team made buying our first home simple and quick. Sheila made sure to…read moredig in deep before we started looking to make she she had a clear picture of our finances. She provided guidance on what we needed to have saved, required documentation, what we would likely qualify for, what kinds of funding we could/couldn't use, and what we shouldn't do before closing to ensure our loan went through without a hitch. Buying a home can be a stressful process, but Sheila kept us on track and informed, which eased my anxiey, even in the final stages of the process. We will definitely use Synergy for our future home purchases/investmens!

I had a pleasure of working with Sheila and her team for several years. She is diligent, honest,…read moredetail oriented. Her work ethic, integrity, and excellent customer service makes her number 1 on my list . If you are looking for best rates& service stop here...Don't search any further.

Thank you Card Team for helping us close on time and with a good rate!…read more The Card Team was recommended to us through our realtor and we're so happy we went through the house buying process with them. My husband and I realized through this house buying process that we're quite type A people when it comes to money matters and the Card Team was so on top of everything. Karen and Katie are kind, knowledgeable, and communicative. They answered our many questions and were always available to hop on a call to discuss further. We had a tight close deadline that they had no problem meeting whereas other big banks we reached out to were hesitant. They responded to emails quickly and were quick to resolve the small hiccups that occurred right before close. They even followed up with us after our house closed and gifted us super cute wine glasses!

This was my second loan with Karen Card. Due to a divorce my finances are a little complicated and…read moreshe maneuvered the system with patience. She did everything to ensure I got the best interest and was attentive through out the process. I cannot recommend them enough.

In 2020, I worked with Sheri to get my first home. Spoiler: I succeeded and now living there…read more Sheri worked with me very well and got things done in about 2 months, in total. Sheri was professional and helped me a lot along the way of getting a preapproval so I'd know how much I could work with when looking for a home and then the finalization process of actually getting the loan for the home. The only main issue I had during this was her assistant Jessica who had asked me repeatedly for the same document I had sent her. She asked for specific verbiage which I included. It was evident she didn't actually read the document because what she requested was exactly what I sent to her. I even sent the same document and she finally accepted it after some going back and forth. That was a very frustrating week to have to go through that. There's another issue that I'll get into in a moment. About a year later, I was contacted by Sheri to see if I wanted to refinance my home from an FHA to a conventional so I could begin saving money. At first I wasn't so sure about it. Most to do with my financial situation. Money is very tight for me so having to go through with an appraisal just wouldn't work for me so I declined. Sheri handed my case off to Steve and he began contacting me. Steve worked the numbers and tried very hard to get things to work for me. Steve said he would see about getting a voucher for me that could waive the appraisal fee. That ended up not being something he could do. But Steve said that he found another thing that could work for me which is to put the appraisal on a credit card I have. About $500. I was skeptical about this but Steve said that if he could get the numbers to work, based on the estimate of my home from Zillow and Redfin, I could come out very well because of the equity in my home. I could pay off these credit cards and my vehicle and just have my monthly payment increased by a few dollars. Well that sounded wonderful. I could consolidate everything into one payment and be much more free financially. Awesome! Let's do it. So we went forward with it. This was mid September and we were hoping to be done by October 1. Due to some things out of their and my control, we didn't hit that deadline and ended up going deeper into October. Which was fine, but we were hitting their new deadline for the interest lock-in. Whoever they chose for an appraiser did not do a good job. Zillow and Redin and other sites were estimating my house to be $280-$330. Because of all these inconsistencies, they couldn't rely on these and said they wanted an official appraiser. I've done quite a bit to my home since buying it. Stuff that wouldn't show up on Zillow and Redfin's radar, so my home should actually be worth more than what they estimate just having sat here all this time. Their appraiser said my home was worth $265k. He clearly did not do his job as he was supposed to. And I intend to Yelp his company as well for this awful appraisal that my home didn't deserve. Because of that, we couldn't have my vehicle consolidated into the loan. This sucked big time to hear because that is my second biggest expense. But Steve said that we could still pay off my credit cards and I could get cash in hand. That's cool, not exactly what I wanted to hear, but doable. So let's proceed. Well now they want my "asset statements". I'm thinking they just need to have my bank statements on file as part of this. No, now they're telling me they need to see 6 months worth of savings in the event I lost my job, etc. It's standard part of the loan process, so his assistant Wendy says. I'm shocked to hear this. Because I obviously have nothing like this since I had to put the appraisal on a credit card. They knew I didn't have any extra money set aside. I should, but like I said, money is tight. Well Steve asks if I have a 401k because we can use that. Turns out I don't have that like I thought I did (I never told Steve I had one before this). So the refinance couldn't proceed. Steve said that my debt to income ratio is too high. Perhaps I could refinance my vehicle and I'd be in better standing to proceed with the refinance for my home. At this point, I'm just done. Too many promises that fell through and went nowhere. Too many letdowns. I'm done. I'm not refinancing my vehicle only to have another surprise at the end of the road again like we've had so much before. This is ridiculous. So now I'm stuck with my same financial situation plus an extra $500 to some joke of an appraiser that I now have to pay. I'm in a worst financial position than if I just never went through with this refinance in the first place. It's still my fault ultimately for not putting my foot down and not going through with this. But I don't appreciate the way they continually kept coming back to me after saying no repeatedly and I don't appreciate the fact that things didn't go half the way we anticipated.

Absolutely awesome ..... This is our 2nd time using them and will continue to use them for our…read morefutures endeavors.... The "Kim's " are who helped us... They are one organized, professional team with the most patient and professionalism... Thank you again!!!!!