I can't remember how long I've been with Paragon. That's how lovely the relationship has been…read more Reports come on time, questions are answered quickly, support is practically immediate when problems arise and everyone is just so dang nice. I've trusted Paragon for years and I don't see that changing anytime in the near future.

Paragon does an incredible job of handling complex tax issues. couldn't do it without them. would…read morehighly recommend to anyone needing tax services!

The people who work here are knowledgeable and very pleasant people to with with. Byron helped us…read morewith dealing with taxes regarding our deceased family member and Carol was very nice. Please don't take your taxes to mindless corporate places, take your business here and support these great small business professionals. You will get a better personal experience!

I've been using the Duluth branch for over 40 years! There are great people here to insure you get…read morethe largest refund possible, and that your taxes are filed correctly! Ms. Carol has been taking good care of me for about the last 10 years now. I've tried other tax companies, but my loyalty is with Townsend Tax!!

We have been using Michelle for several years now and just love her and the staff. Always get…read moreanswers to our questions in a timely manner. It's great not having to worry about changes in the tax codes every year as she is always on top of things.

Michelle has been doing our monthly small business accounting and company tax returns for three…read moreyears now. Her office staff is very professional, accurate and helpful. Michelle goes above and beyond and consistently exceeds our expectations. I highly recommend Michelle and her office for your business and personal accounting needs. In fact, I have recommended Hughes Accounting to several people.

Trusted, Responsive, and Highly Efficient!!…read more I had an outstanding experience working with Joe Bedford at Your Back Office Tax & Advisory. From the start, Joe was incredibly responsive to my initial inquiry and got everything moving quickly. My tax situation wasn't simple -- it included multi-state income, a pension, W-2 income, and investment income -- and Joe handled it seamlessly. He completed everything accurately and efficiently, and made the entire process feel straightforward. What really stood out was how clearly he explained key decisions and next steps, which gave me a lot of confidence throughout. He's organized, professional, and easy to work with. If you're looking for a knowledgeable and reliable tax professional who delivers both speed and precision, I highly recommend Joe and Your Back Office Tax & Advisory.

Joe has done our taxes for two years now. He is extremely prompt and always pleasant. He uses a…read moretight interface system which makes transferring docs and communicating easy. We'd highly recommend him.

I have been a client of J Allen Seymour, CPA for over 20 years. they are highly accomplished,…read moreprofessional and diligent for their customers. They have helped me navigate may financial predicaments and are always wonderful at tax time. Highly Recommended from a long time super happy client. and great folks too.

Allen is very knowledgeable and client oriented. Fees are very reasonable. Best CPA I have ever…read moreused.

I originally had an appointment scheduled for Monday. I repeated my contact information three times…read moreand verified the appointment time. The staff did not appropriately document my email, I called at the time of my scheduled appointment but was rescheduled because the accountant was unavailable and double booked. Not only were they unable to properly document proper contact information but they didn't even schedule the appointment. I rescheduled the appointment for two days later, received confirmation, and then the morning of the appointment it was canceled. I will be seeking services elsewhere.

Fantastic experience. I typically do our taxes, but after moving across the country, selling a…read morehouse, and buying a house, my husband and I decided to use a professional. Crystal was well worth the cost and the wait; we highly recommend her!

As a rebuttal to Todd's comment please see my screenshot from my personal taxes proving things were…read morefiled late and I indeed paid a penalty. As for the error, in the taxes, I have provided screenshots of emails between myself and Mary. Moral of the story do not use these CPAs, as proof by Todd's lying below and unwillingness to make things right when customers have been wronged. I used Culpepper for three years and will not be returning. The first year was excellent, but my experience declined sharply after that. In the second year, communication with Mary became difficult, she was hard to reach and frequently offered excuses for delays. Our taxes are somewhat complex, and I expect extensions, which was the case for both 2023 and 2024. In 2023, despite poor communication, we finalized our taxes shortly after the deadline, so I let it go. 2024, however, was unacceptable. Mary prepared both our business and personal taxes. While working on our personal return, almost a month later, she discovered an error in the business return and attempted to blame me, claiming I hadn't communicated a change. That change was clearly included in the information sheet we provide every year. She eventually corrected the mistake at no charge, but only after deflecting responsibility. Meanwhile, weeks went by between responses, filled with the same excuses as the prior year. She didn't file our taxes until July, over three months past the deadline. I paid the bill but raised no further complaint at the time. Later, my husband called to give them an opportunity to make things right after they charged us an exorbitant fee for both returns, plus penalties from the late filing. Instead of addressing our concerns, they refused to let us speak with anyone other than Mary. She repeatedly placed blame on me and insisted she had done her due diligence, despite the fact that I had documented the gaps in communication with a clear timeline. Nothing was resolved. Because of this, I will no longer use Culpepper and strongly caution others against doing so.

I hate leaving non-stellar reviews, but I was disappointed with my overall experience. I called in…read morea state of panic knowing that we would not get our taxes done by April 15 (we moved from out of state and it was a complicated return). We had our appointment at the end of April and our return was not complete until early June. I found an error that reduced our tax liability by $7,000. I was told that we would be getting a letter from the IRS regarding the late filing and that I should send that to the CPA and she would request an abatement of the penalty since we had never filed or paid late before. I assumed that was part of the process that we had paid for, but then I got an additional bill for almost $200. If I had known that there would be an extra charge, I would've just called the IRS myself.

We used Kellie Good for the first time last year. The experience was fine. This tax year we have…read morehad several questions. I have tried contacting her through phone and the client portal on her website. She doesn't get back to us and the one time I was able to speak to her, she asked me to call her back in two weeks while she researched our question. That was in October. It is now December and I haven't heard from her. We will be finding a new accountant.

I called over a week ago asking if they were still taking clients. Kelli scoffed "business or…read morepersonal" to which I responded personal and that I was concerned about filing this year due to probate & estate taxes. She took my email and said I would have to fax over my paperwork to "evaluate my situation" in a very dismissive tone. I never received an email and after being spoken to the way she did, I wouldn't do business with them if I received an email now.

Ms. King is great! She takes care of everything in a very timely manner & we never have to worry…read moreabout our accounting or book keeping because we know that with her we are in good hands! The staff is great & always so friendly! Absolutely recommend!

Shannon is the best thing to happen to my income taxes since the Earned Income Credit! I went in…read moretoday for the first time on the strength of the other 5-star reviews. They were spot on! I needed to file for a previous year and had been putting it off for far too long. I went in with my documents and Shannon worked her magic. I walked in afraid of what I was going to have to pay and walked out with my taxes filed and accepted and with a refund!! She asked all the right questions to assess my situation and I have no doubt she found my biggest refund for a very reasonable price. I was so thoroughly pleased and impressed with her that I scheduled another appointment next week for the other tax year I have to complete. I will only go to Shannon and I'm bringing everyone in my family, too!!!