We were looking for a assisted living facility for my grandmother and came upon The Barrington…read more Wow, we thought this is wonderful, and the employees seemed happy. This being said my grandmother ended up making this her new home and is as happy as ever. Two thumbs up to the staff here!!

Great community and pleasant atmosphere with trustworthy people overseeing. This is a solid option…read moreif you're looking for a safe environment for family members to retire. The staff keeps the residents active with new activities, events and lectures each month. It's a bit pricey but you get what you pay for from what I've seen.

2/24/22: Where do I begin? We've been searching for a senior assisted living facility with a memory…read morecare option for my grandmother for months now. She's been in and out of the hospital & hasn't been treated the best. My daughter found this place & fell in love instantly. She went on a tour with Shannon a few days ago & called me on FaceTime to speak to Shannon as well. My grandmother's traumatic situation was explained in detail & she made it seem like it wouldn't be an issue. Unfortunately, that was a lie. The paperwork was given to the hospital she is in to complete & it was returned to them for review. The hospital listed something about her being "agitated" and put in restraints there, so Leslie Jones called me today to get further explanation about it. I explained that my grandmother has been placed in restraints at times to prevent her from getting out of bed & falling. She is not used to being forced to stay in bed & not being allowed to use the restroom like a normal human being, so she does try to get up. The staff there doesn't want to waste time getting her up & doesn't have enough people to watch her, so they just put her in restraints. I've complained to hospital administrators as well as well as other agencies about her treatment. Nothing has changed. Today, they were supposed to do a virtual assessment with my grandmother & the social worker at the hospital. They were a no show. They didn't give notice that they changed their minds or anything, so the hospital social worker got nasty with them. How is that our fault??? They decided that she wasn't a good fit there & I'm confused as to why when they have dementia patients there already who sundown and get agitated all the time. My grandmother's agitation has nothing to do with dementia and everything to do with the hospital treating her less than human. This facility, although very beautiful, clearly can't handle dementia patients. After researching them after this happened and seeing that they allowed a dementia resident to wonder off, I guess we dodged a bullet. Check the complaints on this place with government entities; not just reviews on Yelp and other places. They are unprofessional & you couldn't pay me to place her here now. Thanks for discriminating & saving me the headache of having to take her out of there, Anthology.

Do not have enough staff and they constantly have to be policed on following simple care plans…read more For over a year my mother has not been consistently showered or checked on when she is supposed to be, per the care plan. Also 90% of the staff is utterly clueless how to speak to or manage loved ones with dementia or cognitive diseases.

Pathetic management, mediocre food. Regular rental increases regardless of service!read more

From the owner: When you arrive at The Crossroads at Bon Air, you're welcomed into a warm, inviting community with…read morefriendly faces, meaningful connections, and support that feels like family. Our independent living, assisted living, and memory care community offers comfortable living, thoughtful amenities, and a maintenance-free lifestyle designed to help residents feel at home. Residents and families can feel confident knowing there is a team committed to comfort, connection, and quality of life. This is The Crossroads at Bon Air -- where residents become family.

Daphne is awesome, such a friendly staff and a clean property. It's important that the home for…read moreyour elderly loved ones is certified and accredited. They get tons of new residents from all over the country because of their reputation. Tell Daphne Trey sent you!

The name of this facility is Morningside at Bellgrade....we have two family members at this…read morefacility. We have been very impressed with the care and attention that the staff gives our family members. Even before our second family member moved into the facility, the administrators were extremely helpful in assessing the medical situation and advising us what they thought we should do. They have gone above and beyond the call in assisting our family. Highly recommend this facility. They treat all of us like family and assist us in any way possible.

In searching for an assisted living facility the task was difficult and stressful. I had my mind…read moreset on one place due to its location and reputation, but felt I owed it to my loved one to do my due diligence and visit all of the places close by. When I went to Southerland Place and toured the facility I knew this was the place. Their executive director, Sam Stoddard, took time to walk down the hall to say hello and make sure someone was helping me. Later as I talked with him, I could tell he was a man of integrity and cared about his residents. Then I met Courtney, their sales manager, she has a great personality and knew all of the residents by name. As I toured, I tried to watch how the staff interacted with the residents and was impressed with love they showed to each individual. We had lunch with the managing staff and really enjoyed the food and company. They even let the residents help with planning the menu as the chef came out during lunch to discuss options for the next week. Larry and Rena deal with the assessment and all nursing type stuff. They listened and treated my loved one with respect. Nancy, the business manager, has been a great help with getting the proper paperwork needed for long term care insurance. Her door is always open, if you have any questions. When we moved in Sam and Ronnie helped with the move. Ronnie is the manager of maintenance and is quick to help you with any request you may have. It has been 2 months since my loved one moved in and they love the place. The family has seen a big improvement in our loved one mental and physical state. The activities are great! They have had a Senior Prom, Bingo, Card games and other things to stimulate the minds of their residence. At lunch the staff came in and provided entertainment by hula hooping and even Sam got in there and gave it try. My loved one laughed and still gets a chuckle when thinking about it. One last thing that has impressed me is when I see Courtney she always ask how we are liking the place and if there is anything that the Southerland Place can do to make it a better place. I like this because it shows that they are always trying to improve the place. If you are in need of an assisted living facility I strongly recommend The Southerland Place.

I would just like to give five-stars to the caregivers at Mary B's / Bickford, Senior Living, of…read moreSpotsylvania. A special shout out to Olivia and Rene who were there the night my mother passed. Thank you to all the caregivers for treating my mother with dignity and respect, and making her stay as comfortable as can be expected. Regards, Janice, Pascoe and Family Daughter of Wilma "Bugie" Garcia

I love the intimate setting and that ALF is similar to memory care in set up. The staff at the…read moreRichmond location are long termers and very receptive.

My dad was a resident here for about 10 years. He suffered from Parkinson's. During his time…read morehere, he went from the unassisted level, to the assisted level to the full care level. I must have visited this facility at least 3 times a week for a decade! I live nearby so it was convenient to walk there with my kids and visit my dad and the other elderly residents. We got to know many of the folks there, all the nurses and nuns as well. The front desk receptionist was always courteous and welcoming, the foyer is spacious and simply decorated. This place always felt more like an apartment building than a "nursing home." It was always fresh, bright, and clean. The floors were always so shiny and immaculate. We checked in and took the elevator to my dad's room. The living spaces there were always neat and organized, with laundry services provided. Residents can make their rooms as personalized as they'd like. We saw some lovely, well-appointed living rooms and bedrooms. The common areas are pristine and comfortable. We enjoyed seeing the other seniors there and took pleasure reading to them, helping with meals in the communal dining room, and even conducting Bible studies! The kitchenette has a couple tables, snacks and drinks for the residents. There's also a well stocked library and games. The nuns of the Little Sisters that run the facility provide spiritual support and many activities to keep the folks there encouraged and entertained when appropriate. They also have yard sales and festivals throughout the year. The nursing care was amazing and we felt confident in the safety and healthcare my father received. He was cared for in a dignified and gentle manner as he went through the stages of needed care. The staff made his adjustments for further medical assistance seamlessly. They certainly made a difficult situation much more easy to handle. Our minds were set at ease knowing my dad was being treated with compassion and love. Beautiful grounds surround the buildings, where residents can talks walks, pause for prayer and meditation and just enjoy being outside with nature. I'm so thankful for the extraordinary care my dad was given by the incredible people here. We couldn't have chosen a better home for him.

When I first walked into this facility I was so amazed if that's the word I should use. Anyway, the…read morepeople their are so warm and welcoming. I really enjoyed my visit there. They have a great spacious dining area for their residents. Also offering different events and community activities. They offer transportation for those who need it. I was almost jealous that I couldn't move in, because it's really a nice community. The rooms are spacious and inviting. I just loved the environment there. So if you have a loved one who's looking for a new housing community that caters to the retirees this is the place they may want to look at. Oh and you still I have your own independence which is also nice. But you also have ability to get assistance if needed. Wish I had pictures to share maybe next time when I stop by for a visit

From the owner: Celebrate Independent Living with supportive services** at award-winning Holiday Virginian in…read moreRichmond, Virginia. Experience the convenience of three homestyle meals daily, weekly housekeeping and the inclusion of most utilities all within a single monthly rate. Our roomy apartments feature walk-in tubs, kitchenettes and patios or balconies. You have the option to select personal care services customized to suit your needs from trusted third-party providers. Plan your days with our daily calendar of Engage Life® activities. Enjoy a quiet, wooded setting surrounded by oaks and maples. Nearby, you'll find dining and shopping. Head to Powhite Park for excellent trails, or Old Town Manchester for walkable cafes, shops and lunch spots.