1. Seaton Chesterfield

1. Seaton Chesterfield

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Richmond, VA

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Seaton Chesterfield

3.0 (2 reviews)
Closed 8:00 am - 6:00 pm

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3 years ago

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3 years ago

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Sunrise at Bon Air

Sunrise at Bon Air

1.8
(8 reviews)
3.3 mi

Service is poor in all areas, Medical, foo and beverage (food quality is sub par, food prep is…read morequestionable and service is poor - if this was a restaurant I would never go back) Communication I non existent, from top local staff to department heads. I feel that once they have you, you cease to exist.

The quality of care at Sunrise has declined significantly in the past few years. There has been no…read moreconsistent local leadership and the care of residents and initiative of the staff have become subpar. There are some caring and hard working staff, but overall there is a lack of teamwork on the part of the staff. Cleanliness has also suffered. In memory care, the residents are placed around a TV for most of the day, with little variety of activity or recognition of the needs of individuals. There is poor communication both from the care managers and from the administration. My mother who was a long time resident had 2 episodes of defensive behavior a couple months ago, after which administration was quick to require additional outside sitters at considerable cost. These incidents were not unusual for dementia patients, according to Sunrise staff and outside consultants. Despite no additional events, Sunrise required mandatory discharge after 30 days notice and significantly increased her care level and expense during her remaining stay. We are fortunate to have found a much better place for Mom to live, where people actually care about the residents and give them the respect and care that they need.

Virginian

Virginian

5.0
(1 review)
0.1 mi

When I first walked into this facility I was so amazed if that's the word I should use. Anyway, the…read morepeople their are so warm and welcoming. I really enjoyed my visit there. They have a great spacious dining area for their residents. Also offering different events and community activities. They offer transportation for those who need it. I was almost jealous that I couldn't move in, because it's really a nice community. The rooms are spacious and inviting. I just loved the environment there. So if you have a loved one who's looking for a new housing community that caters to the retirees this is the place they may want to look at. Oh and you still I have your own independence which is also nice. But you also have ability to get assistance if needed. Wish I had pictures to share maybe next time when I stop by for a visit

From the owner: Celebrate Independent Living with supportive services** at award-winning Holiday Virginian in…read moreRichmond, Virginia. Experience the convenience of three homestyle meals daily, weekly housekeeping and the inclusion of most utilities all within a single monthly rate. Our roomy apartments feature walk-in tubs, kitchenettes and patios or balconies. You have the option to select personal care services customized to suit your needs from trusted third-party providers. Plan your days with our daily calendar of Engage Life® activities. Enjoy a quiet, wooded setting surrounded by oaks and maples. Nearby, you'll find dining and shopping. Head to Powhite Park for excellent trails, or Old Town Manchester for walkable cafes, shops and lunch spots.

Seaton Chesterfield - retirement_homes - Updated July 2026

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