I recently moved back to the area and have been looking for a new nail salon, so I decided to give…read morethis place a try--and overall, I had a really pleasant experience. The salon was clean, peaceful, and not busy at all when I arrived. I was able to get in right away, which was great (I went on a Thursday morning). I didn't have much time, so I opted for a gel polish change on my feet and a fill-in on my nails with a cut down and reshaping. The polish change was quick and efficient, and I especially appreciated the extra touch: the man who did it wrapped my feet in a warm towel and gently massaged and squeezed them afterward. I suffer from plantar fasciitis, and although he had no idea, that simple gesture gave me unexpected relief and meant a lot. The fill-in, however, did take quite a long time. I arrived around 10:45 AM and didn't leave until about 1:40 PM. While I understand that quality takes time, the process definitely felt longer than expected for just a fill. One standout part of the service was at the end: while I was under the UV light, the woman who did my nails came over with a warm towel in a plastic bag and gave me a shoulder massage. I've never had that kind of attention and care at a nail salon before--it was truly a lovely and unexpected bonus. Now, the only downside (and the reason I'm giving 4 instead of 5 stars) was what happened during checkout. As someone who believes in tipping--I don't get a service without leaving a tip--I was really caught off guard when the staff member told me I needed to leave one before I even received my receipt. When I asked if the tip line would be on the receipt, he printed it out and pointed directly to where I should write the amount. I've never been to a place that basically demanded a tip like that. It made the checkout feel awkward and a bit uncomfortable after such a relaxing visit. Despite that, the overall service was lovely, and I do plan on giving them another try. I appreciated the thoughtful touches, and I'm definitely looking forward to coming back and experiencing what their pedicures are like!

I went here today for the first time and was happy with the services. You get a warm bean bag…read moreshoulder cover during your pedicure and a nice leg massage. I then got my nails done, I need mine short for work and chores so I requested that and Charlie was more than happy to help. After your manicure they give you a brief but relaxing neck massage which was perfect after the warm shoulder cover. This is a quiet shop that is great for relaxing as it's not filled to the brim with tables and chairs like other nail salons. I will be going back and using my punch card that gives me a free basic manicure or 10 dollars off on the 10th use. Charlie was amazing and patient, highly recommend him.

Tracy provides such a welcoming comforting environment. I get a full leg, brazillian and under arm…read morethree session package with her. the music, the aroma, the energy is wonderful. she is quick and efficient, and through. she always makes it a point to be intune with me during the process. I recently had a full body hour massage from her and I can't say enough about what an incredible experience and reset it was for me. Absolutely incredible.

I have had many painful, poor experiences with waxing- and Tracy blows them out of the water. She…read moreis incredibly knowledgeable, professional, and precise. She takes her time and is very thorough, without being too slow. She consistently checks in, and explains what she is doing, which for me is comforting so I know what to expect. I also enjoy that the environment is very clean and hygienic, while still being welcoming. Other places I have gone felt like I was walking into the dentist; Tracy's studio is warm, inviting and relaxing. Especially if it is your first time getting a wax, Tracy is diligent in making sure you are properly prepared for the session before hand with her recommendations for an ideal experience, and lets you know what to do for ideal aftercare. She is incredibly educational and does a fantastic job. There is no one I would recommend more!

I did the cold weather pick me up once with Maddie back on 2/9 and once with Katie on 3/10. This is…read moresuch a great deal! I first wanted to try it out to see if I liked it the tinted brows and lashes along with the facial. Both times the facial was first and was amazing and just overall peaceful and relaxing with subtle music that really puts you to sleep. Maddie did an amazing job! It got me hooked. This definitely is a service for the girls that might not do a full face of makeup but want to give their brows a fuller look. Love the tinted lashes too, I didn't have to put mascara on at all(granted I'm not a heavy makeup wearer). The tinted lashes last about 4 weeks and the brows last 6 weeks from what I was told and was also told to avoid oil base cleansers and makeup removers as that speed the process up. Because I liked it so much I booked the service again this time with Katie right before my trip to Mexico. Again she did a phenomenal job! I won't get it often but when I have a special occasion or just want to pamper myself this is a great option.

I want to share my positive experience finding Gina Vercillo who after a consultation, cut my hair…read moreexactly as I wanted it. She's got a lot of experience and it shows. She really listened to me when I explained what I was looking for. I'm so happy to have found her. Innovations has plenty of free parking and is conveniently located to me.

My first time getting professionally waxed couldn't have been a better experience coming here! Lani…read morewas my aesthetician and she was so awesome!! Lani was there to greet me and take me to her room the second I walked in and had music playing which really helped distract my nerves! I came in for a brazilian wax a bit nervous and unsure what to expect, both experience wise and pain level. Lani was so kind, calm, quick and reassuring that it didn't even hurt. I couldn't be happier with my results and would definitely come back in 4-6 weeks to keep up with my waxing. I was expecting to be screaming and crying in pain but it was about 2/10 pain level and no negative after effects, just smooth as ever!

Absolutely recommend this business! I had an appointment for a half leg and underarm wax. Making…read morethe appointment was very simple. It was my first time getting waxed, and Bethany was very communicative about what the experience and pain level would be like. She was very friendly and a pleasure to talk to. The appointment was incredibly efficient, and fairly painless! Will definitely be returning!

The atmosphere is nice and relaxed. The salon is an open floor plan and you don't feel secluded…read morewhen sitting in a certain area. The people are very nice and they don't make you feel like you are being rushed to get your hair done. I see Justine and she is amazing! She has been doing my hair for a few years now and it's like she works magic every time.

From the owner: Our salon offers our customers a relaxing and fun atmosphere while making every client feel…read morebeautiful.

Ok, so this needs to be updated but i can't go above 5 stars. This new location is beyond amazing!…read more I originally came here after moving back from Chicago and then moving to Los Angeles (Beverly Hills). I fly home to Syracuse to see Ashley. I'm not kidding. I schedule my vacations around it. The thing is.. over those 8 years my life took some massive downs (some ups) - Ashley became one of the most true and honest people in my life. My cancer treatment started and I decided to cut my hair short - and she did that cut for me (free). My mom died and she reached out and said "come relax and get your hair done - you'll need it before the services" That's someone who truly cares (again didn't charge was just being a good person). She has become a trusted friend, and honestly my hair has never looked better. I cheated on her recently my (ex) doesn't understand how hair works and how it's a part of you (no fault he is almost bald). Ashley did my hair yesterday and we went for a pride theme! OMG. It's insane! This is magazine ready and I'm no supermodel! Marisa's is a creative space where all are included! I've met Marisa maybe 2x and she's a delight!

This review pertains only to my experience with Karin Jean's Total Body Waxing, located inside…read moreMarisa's. Karin Jean has been my waxer for at least 7 years. Before I found her on a whim during my sophmore year of college, I typically got my eyebrows waxed at various nail salons. Unfortunately, I have very sensitive skin and those experiences rarely ended well. Karin's room is cozy and eclectic, which mirrors her personality. During the appointment, she usually has good music playing in the background. She is meticulous and takes her time, which leads to great results. I wouldn't see anyone else for waxing services!

My tweenager loves coming here, ladies here do a great job, they're very welcoming and talented…read morePlace is clean and comfortable Great selection of products Knowledgeable staff provides good information and advice Definitely bringing my tweenager back when she needs to be pampered

I have now had (3) waxing sessions there for (2) differences services with (2) different…read moreestheticians. I had a good experience each time. Chelsea did a great job waxing my eyebrows. The shaping was better than other places I have tried and she actually measured my brows/face to keep the ratios right. Wax was a little too hot on one strip during bikini wax but irritation was gone after a day. FYI be prepared to take your shoes off. I didn't know my first time when I went so I wore flip flops. I just don't like my bare feet on the wood floors so now I remember to wear socks.