Staff at the front desk are very kind, and clearly want guest to have the best experience. They are quick to own up to mistakes or miscalculations and will try to have an honest conversation. I do think the master mechanic is a bit young-and was a bit to aggressive with my car but I felt like I could come back if anything really concerning were to happen and they would do what they could to remedy this. I wish I remembered names but both front desk staff and the person that was hired doing promotions that works in the nail salon were excellent!!! read more

Was recommended to try GAC. Went for a prepurchase inspection. They charged me fees to fill windshield washer fluid, etc for a car I didn't own. They also didn't ask me if I wanted it topped off. After about 6 years I thought I'd try them again. Left a vm in general mailbox. No response, a week or so later, Larry message in general manager's vm. No response. It's been about a week. Can't imagine how this place stays in business. read more

wife brought our car in for a 9AM appointment, the mechanic who is a MAN not a woman based off of their whole "shecanic" marketing ploy did not arrive until after 11AM. my wife stayed the entire appointment. they tried to upsell us by saying our car would fail inspection, not knowing we had gotten it inspected (and passed!) before coming to GAC. my wife did not leave until 1:45 and they did not fix the issue with our car (slow/hesitant start up). i work very hard for my money and if you do too, DO NOT WASTE YOUR TIME WITH GAC. i can provide receipts to prove this is a legitimate review. i do not believe the good reviews after our experience! i'll just go straight to the men next time... read more

GAC is the best mechanic to visit in the Upper Darby and Philadelphia area! I love coming here because they have a VID (Very important driver) program where you pay monthly and can partake in multiple vehicle care products such as oil changes, inspections, and alignments versus paying for it all at once which helps save on the value of car maintenance. It also includes tire care if you run over a nail or need a patch. The she-chanics at GAC are also very kind and caring, explaining how each step of the process works in a way that is not intimidating or 'man-splaining' which I have experienced across my lifetime at other mechanics. There is a salon where you can get your nails done while you wait, sitting areas with WiFi, and a general comfortable feel to the space when you need to stay and wait for your vehicle to be done. I trust GAC as my Primary Care Technician location to take my car and know they will help me keep her for the long haul. read more

I am leaving this review because I am extremely disappointed with this establishment. I brought my vehicle in due to issues with the air conditioning. After a diagnosis, they completed a repair they believed would fix the problem. I was told my car would be left outside after hours, unlocked, with the key placed under the mat for pickup. However, when I arrived, the key was clearly visible inside the cup holder. Anyone could have taken my vehicle, which was very concerning. After driving home, I quickly realized the air conditioning was still not working properly. When I contacted the shop, I was told I could bring it back for another assessment. I asked whether I would be responsible for additional repair costs and was informed that while the diagnosis would be free, I would have to pay for any repairs. This was upsetting, as I had already paid for a repair that did not fix the issue. The owner, I believe her name is Patrice, explained that their process is to start with the least expensive fix and move on to more costly repairs if the issue continues. I find this approach unacceptable. If the root cause of the problem is unknown, that should be clearly communicated rather than charging customers for unsuccessful repairs. Despite my concerns, I gave them another opportunity to diagnose the issue. I was then told the repair would cost $680. I explained that I could not afford another failed repair after already spending a significant amount of money with them. They suggested financing through Koalafi. I specifically asked if they could assure me this repair would resolve the issue, as I could not afford to finance something that might not work. I was told via text message, which I still have, "The replacement of the AC condenser should certainly be the immediate fix to this AC issue you are currently experiencing." Based on that assurance, I proceeded with the financing and repair. Unfortunately, after picking up my car, the exact same issue occurred--the AC still did not work. I had explained to them how critical this repair was, as I have a child with seizures that can be triggered by heat. I was devastated and cried the entire drive home. As a single mother caring for a child with special needs, this experience was incredibly distressing. When I contacted them on the next business day, they allowed another diagnosis and performed what they described as a "small fix" at no charge. Once again, it did not resolve the problem. At that point, I was completely done. I sent a message expressing my dissatisfaction, and their only response was to offer another free diagnosis--no offer to repair the issue at no cost or take responsibility for the repeated failures. I do not believe they made a genuine effort to make this right. I do not recommend this establishment unless you are prepared to waste money. I recently finished paying the $680 through Koalafi (all of my payments were on time as they were direct debit), only to discover that I still owe $749 because it was not paid off within 90 days ( I guess I did not read the fine print). My advice: run far away from this business unless you have disposable income and are willing to pay for repeated, unsuccessful repairs. read more

Took 4.5 hours to mount and balance two tires and alignment. Concept is great, execution isn't. I don't recommend getting your nails done there. The manicurist performs like shes exhausted and burnt out or doesn't give a f*ck- maybe because shes not paid well, idk. Pricing is comparable to a shop closer to me, so im going there next time. $30 extra is worth it to save my time. read more

loved my first experience with girls clinic auto! I needed and oil change and stopped by on way dropping my kid off from school and they booked me a date and time and I had the car dropped and they called when it was done. Sticker was updated maintenance light was reset--I had a 100% stellar experience. They gave me to option to pay and pick up after hours so I was able to be home with my kids for bedtime then pick it up with my spare key at my convenience. I appreciated being able to text questions and get links with details and reminders as I navigated the checkout and payment process. Recommended work for future is well explained so I can take time to process and make a decision. I appreciated it all and will be bringing my car back Soon! read more

TLDR; don't take your car here for more than an oil change. Ed the "master mechanic" will cause problems you didn't have prior to coming in and refuse to take accountability. He's clearly out of his depth skill wise and can't handled being questioned by women. The customer service was atrocious and I've already reported them to the Better Business Bureau Bureau. First of all I love the mission and idea of this shop. I found it on social media and chose to bring my car in twice within about 2 1/2-3 months totaling around $3000 worth of work. The first time went fine. The second time was a train wreck. I brought my car in for an oil change, replace a turn signal, and diagnose and fix my air conditioning. In hind sight communication issues began almost immediately. The car was dropped off on jul 23 I didn't hear anything until about an hour before close when they texted me telling me they'd need to keep it over night. Next day some thing no information until a text before close saying they would need to keep it over night again and saying they'd update me in the morning. I waited all morning the next day no update. I called and asked for an update and they asked to get back to me. Again no update. I started calling more frequently. Finally I was able to get an update. They were struggling with the work and had to entirely take apart my drivers side -- steering column and all -- so it was taking a little while. All said and done my car was picked up 7/26 at close. Here's where the real issue began. My steering wheel is now entirely unaligned. Picture attached of me stopped at a light going straight no turn to my tires. I didn't have any issues like this prior to pick up. They were closed Sunday so I contacted them Monday. They scheduled me to come in Friday 8 am to fix the issue. I get my appointment confirmation the Tuesday before. They're trying to charge me $150 for the problem they caused. Called again spoke to some people and got it corrected. The day before my Friday appointment I get a text requesting to reschedule for Saturday to drop my car off. This isn't what we agreed to. We discuss a bit and we agree to a 10 am scheduled appointment for an alignment on Saturday. I bring my car in Saturday and issues start immediately. Ed the mechanic refuses to accept responsibility for his shoddy work. He claims it's "normal for the wheel to be a little off". That's not a little off. He said he couldn't fix it until maybe Monday or Tuesday. I had an appointment for an alignment at 10 am today, so why not until Monday or Tuesday? "This was only an evaluation appointment" then why was I leaving my keys and car with you? No real answer to that but he huffed off leaving my car on and door open. Okay. We go into look at the calendar. Nevermind I can't do anything until Wednesday. This is a problem entirely created by Ed the mechanic why are you not trying to correct your mistake? His answer is he did me a favor by fixing my air conditioning. No I payed you for a service and you returned my car with an issue you caused. In the end Ed refused to correctly his mistake and I have filed a complaint with the Better Business Bureau. read more

I love the concept for Girls Auto Clinic and I'm always happy to support a female owned business. I made an appointment easily online for my car's oil change and inspection. I figured it wouldn't' take too long so I decided to wait in their lounge. There were plenty of comfortable seats, free wifi so I could get some work done and included coffee/snacks. I really appreciated the attention to detail; the staff were friendly and made sure I had everything I needed. I needed to wait longer than I initially thought because my car did not pass inspection due to a worn out wheel bearing. I'm always a little nervous about being taken advantage of (I don't know much about cars) but the mechanic explained everything and answered all my questions. My car is 14 years old after all, so some larger repairs are to be expected. They were able to complete the oil change but not the inspection so I made an appointment to return in a week to get the wheel bearing fixed. They let me know they would need the car for the full day so I used their after hours drop off service. It was super easy. They kept me in the loop every step of the way- sending text updates about the status of my car. I received a phone call that they discovered the rear wheel bearing also needed to be fixed. Again, this made me a little nervous but I also realized they had never been replaced and I live in Philly which has potholes the size of craters. They sent me the updated invoice and did not continue with the work until I approved the charges. The price was very reasonable and because my car hasn't given me issues in the past, I figured it was time for larger repairs. I was able to pay the bill online which made picking up my car the next day a breeze. I immediately noticed the whooshing noise I had become accustomed to was gone. All doubt was erased from my mind; I had gotten used to this noise and if the ladies hadn't caught it, I could have been driving around in an unsafe car. I will return to Girls Auto Clinic. The service was friendly, polite and professional, the prices reasonable. I may even get a manicure next time. read more

Girls Auto Clinic - Waiting area - Auto Repair Near Me - Upper Darby, Pennsylvania

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I had heard about a female operated automotive repair shop, Girls Auto Clinic. The owner advertised as an individual who gave up her lucrative career in engineering to pursue her dream of opening a female owned and operated automotive repair shop. I read her story but failed to read her reviews before taking my vehicle for repair. I made an appointment to take my 2014 car in for repair, I was told that it needed a new water pump on a vehicle with 68,000 miles. What should have been a simple repair, if in fact, it was needed. Should have taken no less than two billable automotive hours. Two months later my vehicle is now 100% inoperable. And this repair shop was not able to explain to me what they did to my vehicle to cause it to become completely inoperable. But they were able to compile a large list of repairs they stated were necessary. I took my vehicle to them in September, 2024 after two months of them stalling me regarding the repair of my vehicle. On November 16, 2024 I was finally able to retrieve my vehicle which was completely inoperable. They had damaged the timing of the vehicle's engine beyond repair and not able to explain to me how it occurred. I took my vehicle to them for what they told me was a simple repair. It took me two months to chase them down and get my car returned to me. Only to learn that I now am in need of a new or rebuilt engine. If you value your investment, I implore you not to take your vehicle to this shop. Even though they advertise themselves as being professionals and knowledgeable that could not be farther from the truth. There is no rating for poor service! Had to give it 1 star to post review. read more

Gave them another shot because I'm dumb like that. Went to get my smog check/annual inspection, oil change and to have them check on my tires as well as my lights. They didn't turn off the maintenance reminder on my car. I had to remind them to do it. They didn't put the sticker on my windshield that shows at what mileage I should get my next oil change . I had them do a tire check and they said it was fine. Ironically my tire had a leak and flattened two days later. I mentioned issues with my lights and they said that it passed inspection. When I clarified and said that my lights bob up and down the said it was just the automatic sensors adjusting to day vs night. I even sent them a video of my issue ahead of time. The video shows that my light was bobbing up and down in the late afternoon where it was getting darker but still had light out. After I spoke more with them about it, they said I could have their lead mechanic look at it but they left for the day so it would have to be another time. I wasn't going to wait for them to mess up again. I loved the concept of this place but it's not worth it. read more

I went there for a simple car inspection and a brake pad change. She gave me prices. I was on a limited budget while I was there. They asked me if I wanted an oil change. I told them no specifically because I was on a limited budget that week they went ahead and drain my oil anyway And then told me that if I didn't pay for the oil change that they would hold my car until I did. The problem is I make my living with my car so they basically extorted me for money the owner is a member of the LGTB plus community, which I am as well and I was really , disturbed by her discussing behavior, she would not fix it. She would not do anything. She would not offer anything to solve this problem. This is a total criminal organization. read more

I am a new customer who owns a German car. After researching " Girls Auto Clinic ", I decided to give them a try for the obvious reasons. I must admit I was a little scared to have them work on my Coco, so far so good. I even signed up for their membership. When Coco asks for sensitive care, then she will go to my German Specialist Mechanic. read more

I like the way these ladies work! Came in for an oil change maybe about 10 minutes before 9am and the technician was finishing up the job a little after 10. I was impressed. I'm used to waiting up to 2-3 hours at a Pep Boys just to get a tire fixed. The woman who greeted me and who I assumed worked on my car was able to squeeze me in despite being booked for the day, which I thought was so sweet of her. The interior waiting area was clean, comfy, and -- unlike other auto repair shops-- one I didn't mind waiting in. A little drafty, but Netflix and free wi-fi outweighed having to keep my coat on. I would definitely come back here. They seem to always be running specials (my oil change was a $25 promotion) and it seems as if they are honest and trust-worthy mechanics. Very hard to find ones who don't come on strong trying to sell you on additional work to get done. read more

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FUN! Dare I say it? I actually had FUN getting my tires changed. What in the hell could buffer the pain of finding out you need 4 new tires? The answer is Maggie, Aisha, Colleen ...and all the fabulous SHEcanics at Girl's . From the minute I walked through the door I was taken CARE of. Care being the operative word. Friendly, accomodating, direct--they actually make you feel like you are entering a SPA here. Better than most Spas I've been to. I can't begin to describe the kind of care I got here. It's crazy because I don't really get this kind of treatment at very many businesses I go to , period. Let alone at a Mechanic. Perhaps that is because they are MENcanics. I'm used to being talked down to. Here they talk up to you, and I never had a question of whether they were being honest with me. My friend Victoria reccommended this place and I can't believe it took me this long to get here. They are just so darn genuine, sincere, and friendly. Ok, now on to the other stuff. Came here for the State Inspection and Manicure special. That's right: they give you a FREE manicure along with your state inspection. I was checked in and then taken back to the adorably decorated lounge (!) Whaaaat???? into the Salon...which is even more adorably decorated. I was greeted by the lovely Aisha, then passed on to Maggie in short order. I asked to upgrade to a gel manicure, as regular manicures never last more than a day on me. Hell, let's be honest, gel manicures never usually last more than a day, so I don't even bother getting my nails done in the first place. But my car is getting fixed, so what better way to spend that hour-- Let's do the damn thing! Maggie--took more time on my nails than I have ever seen. She was meticulous and careful and they look amazing afterwards. None of the salons I've ever been to have been this thorough in Center City or beyond. I will be coming back just for the manicure. Plus, I had to come back to get my 4 tires changed almost 2 weeks later--and you will not believe this--my manicure is intact and has not a single chip--on it. And no signs of getting one. I seriously was blown away. Now to the details of what I got fixed. Once the inspection was complete, Colleen came out to explain to me what my car's status was. My car was in decent shape, she explained, but defintely needed new tires. Particularly the front left--which--I knew they were being honest because this tire had been leaking mysteriously for months and multiple trips to Jiffy Lube--had yielded absolutely no diagnosis or solution. Colleen made it clear that really all 4 tires should be replaced because of various problems. Never did I doubt that she was sincere in her evaluation and she never talked down to me. On top of it, she didn't even pressure me to get all 4--just suggested it. They could even fit me in that same day, but I had a prior obligation, so I had to reschedule. Guess what? Colleen followed up with me with both a TEXT and a phone call in the days following to nicely inquire and gently remind me to come back in. Gently? How can that be? Plus the prices are completely fair. They even reccommended a body shop to have my dent fixed. I will definitely be coming back here and going nowhere else for my Auto needs in the future, and I definitely plan to come back to take one of their classes and get under the hood to learn more about my car. Isn't it so cool that they offer that. This might be really weird, but it almost felt like there was a "tender" atmosphere at Girl's auto. I got more TLC here --than I get at my therapist. And I won't go anywhere but to Maggie for my manicures from now on--even if I have to drive in from the city over 45 minutes. If there were 20 stars, I would give them. Every Woman needs to know about and patronize this place. You seriously MUST come here!! read more

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I want to start this by making a few things clear. I very rarely leave negative reviews on business profiles, because I understand how impactful negative reviews can be, especially on small businesses. I was thrilled to patronize this female backed, and led business made to support women, and make women feel comfortable in having repairs made on their vehicles. I have never had such a bad experience with a shop in my life. It is not overstating things to say that the negligence, and absolute disregard my partner and I experienced, truly derailed our life for several months, and unfortunately it continues to. My partner took our car to Girls Auto, because there was a noticeable noise coming from the engine, and the engine light had come on two days before our appointment. We were originally told that the problem was a sensor that had gone bad. I was confused how a sensor would cause that kind of physical effect in terms of the car shaking, and a clear knocking coming from the engine. Either way, I'm an attorney and not a mechanic, so I trusted that obviously they must know something I don't, and $600 later our car was "fixed." We had also paid for an inspection, that we were told we'd have to come back to the shop to get our inspection stickers. The next day, while driving to visit family, the check engine light came back on, and while driving down a very busy road, our car went into "limp mode," which essentially means that the car will only go about ten miles an hour. Before we could even get off the road to safety, the car completely died mid turn through an intersection to get off the road. When we called Girls Auto, they told us, the sensor they had replaced must be faulty. Once again this sounded odd to me, so we had our car's onboard computer scanned for trouble codes to let the technicians at Girls Auto know what was going on to see if it was safe to drive. We told them, and we were told to bring our car back, because it must be a faulty sensor. When we returned to the shop, we were told it was in fact a faulty sensor, and they had replaced it, all fixed up, but we would still need to drive for a bit and then return for the inspection stickers we still didn't have. We were assured there were no other issues, despite the same noises being present. Two days later, the check engine light came on again as we were driving, but this time when the car died it made an awful sound, and never came back on. We called Girls Auto and were told by the owner and the "head mechanic" that the altitude we were driving at, must have affected the sensor and caused the problem. At this point the car needed to be towed to a shop. Despite having AAA, we discovered we would have to pay out of pocket for the tow, because we didn't have our inspection stickers. When we had it towed to a mechanic, we were told that the timing chain had broken loose and damaged the engine so badly, we would need a brand new engine. When I described every repair from Girls Auto, every symptom we had experienced with the car, and everything we had been told, we were told by two different mechanics, that no reasonably experienced mechanic would assume it was a sensor. They couldn't believe we were told there was no problem multiple times, or that the altitude would cause any problem like this. We paid nearly $8k to have a new motor installed, which had to be sent to GM in Michigan. This took a little more than 3 months, and throughout this entire time, I continued to reach out to Girls Auto for help. In my last conversation with Patrice, I was told if they had done something to cause the continued issues, they would "take care of it." For three months, I continued to call and ask for anyone that could at least speak to me about my experience. For three months we continued to be ignored. After finally getting back our vehicle, we reached out to Girls Auto to at least get the inspection stickers WE ALREADY PAID FOR, we got back a one line email, telling us we could call the "head mechanic." When I reached out to the mechanic I was told he had no idea what I was talking about, and when I began to question him about the issues we had and the significant costs we incurred as a result, he seemed to remember things that were helpful to Girls Auto an oddly selective memory, despite being able to identify exactly which car we had and the "sensor" problem he "fixed." He told us to come by anytime and pick up the inspection stickers. Yesterday my partner drove to Girls Auto to get these stickers, and she was told that while there were technicians in the shop, none of them could give us the stickers or an inspection, we'd have to return another day. We've been ignored for 5 months, and have spent thousands of dollars to fix issues that all started when we made the mistake of trusting Girls Auto. read more

Need a mechanic???? Go now. They are friendly, amazingly honest, super helpful, understanding and the space to wait is incredible. (for all genders!) It's inclusive, black and woman-owned and I couldn't be happier with the results of my last inspection and emissions visit. read more

Girls Auto Clinic - Auto Repair Near Me - Upper Darby, Pennsylvania

The best idea ever! While I waited for my car to be repaired, I had a manicure. I highly reccomend this place for your car and your nails. read more

Girls Auto Clinic - While I waited for my car repair I got a manicure. - Auto Repair Near Me - Upper Darby, Pennsylvania

I heard about this female mechanic/ beauty bar on the radio. Radio is paid for, so I took it with a grain of salt. I needed my nails done, brakes and an oil change. I didn't want to spend hours waiting in getting the car taken care of only to wait more hours at a salon, so I decided to call. From the phone call, to the visit, to the service, to the establishment, down to the bathroom, I AM BLOWN AWAY! I will never go to ANY other mechanic! This is the most amazing experience. I don't have a mechanic. I have a shecanic! Repairs, service, detailing, nails, waxing, fair, honest service and pricing, even CLASSES!!!! My shecanic has it and EVERY WOMAN NEEDS IT. So come get it!!!!!! read more

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I am very disappointed to have to write this negative review - unfortunately, Girls Auto Clinic left me feeling more vulnerable and unsafe than any other mechanic I've used. One month ago, Girls Auto did a significant repair job on my vehicle costing me over $3000. I was shocked I needed this much work done, but advised it was necessary for safety of my vehicle. Just miles after driving off the lot my check engine light came on for the first time in years. I came back to Girls Auto (after struggling to get in touch with them by phone) and they charged me for an oil change that might help, but said it would be another $200 to take apart my entire engine and diagnose. I decided I needed a second opinion before allowing Girls Auto to take apart my whole engine. The new mechanic found multiple basic issues with the repairs Girls Auto had done. Simple things - like wrong-sized screws used, bolts incompletely screwed in, an oil leak in their repairs, even the oil change wasn't done correctly. When I wrote to Girls Auto about the poor quality of work, I was told by the owner - "Cars are complex, and sometimes it takes a few times to get them right... I hire and train women to work on cars and sometimes we don't get it right as we are learning and working hard to repair your car." I certainly respect the mission of Girls Auto, but did not realize I was agreeing to put my safety on the line as their mechanics learn on my car. The fact that they didn't get it right the first or second time and would have charged me hundreds the third time is unacceptable. I don't regret getting a second opinion, but warning to others, it did void their warranty and absolve them of any accountability for the repairs. Furthermore, none of the mechanics who worked on my car (that I spoke to at least) were women. read more

My vehicle needed state inspection, 4 tires, front and rear brakes, and tail light replaced. Girls Auto Clinic gouged me for over $2,800 for these repairs. My usual mechanic would have charged around $1,500 to $1,800 for this (called him for an estimate after I paid GAC). For example, GAC charged me $333.56 to replace the tail light assembly. I could have bought the part for $85 and replaced it myself in about 25 minutes. How do they justify $333.56 for an $85 dollar part and 25 minutes of labor? When I complained to Jenny about the cost and explained this simple example, she tried to justify the gouging by saying I didn't have to approve the repairs and that "We aren't cheap." To add to that insult, after completion of these repairs, I drove 2 miles and the tire warning light lighted on my dashboard. I had to return to your shop (missing my own work time) to hear their shecanic falsely claim the warning light was on when I brought the vehicle to them (it wasn't on, and had it been, they would have listed it in their inspection report and repair invoice, which they did neither). So I don't like their shecanic lying to me to hide the fact that she forgot, or didn't know, to clear the dashboard code before releasing the vehicle back to me. I don't like being gouged, then lied to and insulted. I was looking for a trustworthy reliable mechanic for my wife, but Girls Auto clearly isn't the place for her or me. Learned my expensive lesson, they got me good this time, but I just won't return and will tell others this story as well. PS - it is extremely aggravating to be pounded with automated texts from GAC but they rarely answer the phone live whenever I called. Going back to my usual mechanic, someone there answers every call in person every time. read more

AVOID AT ALL COSTS: I went in to get my serpentine belt replaced and they cracked my windshield. I had to rush off to work but figured I could call them later. I tried calling and got no answer. The person on the phone had no useful information to offer --no idea why she works there if she can't handle simple requests. I call three hours later and it's the same woman with the same story. Finally she calls back with some news, they aren't going to cover it. They say they can't verify that they did it. They say that maybe they could have done something if I had said something before I left. My bad for thinking that, because of their mission, they would be decent and own up to it. No such luck. I take it to a safelight and they say that the windshield needs to be replaced. Because of how new my car is and because of its safety features,, I'm looking at a 1200 dollar repair because of these people. They are trash --absolutely no accountability and the staff is incompetent. I would give them zero stars if I could. read more

Girls Auto Clinic - Auto Repair Near Me - Upper Darby, Pennsylvania

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**This is reposted since they deleted my other review.** The single worse experience I've ever had with a business. I went in for an inspection. They NEVER DID an inspection!!! I spent over $1,400 According to the work report they: -fixed brake light -changed windshield wipers -cleaned air filter -replaced brake pads -replaced control arm When I got the car back: -brake light was still out -windshield wipers were never replaced and subsequently broke -inspection stickers were not updated, because..... THEY NEVER DID AN INSPECTION!!! A month later I had a problem with my exhaust pipe. I went to another mechanic who said that the exhaust pipe was corroded and cracked and that this problem would have been caught during an inspection "by anyone who bothered to look under the car" I have no reason to believe that any of the work Girls Auto Clinic said they did was actually done, since all of the things I could observe just were not done. I complained and was offered $100 to take my car to another shop for an inspection. I refused and asked for a full refund. I was told the owner would call me back, and she never did. I wanted to support this company because I liked their mission, however: This is THE SINGLE WORST EXPERIENCE I have ever had at a business of any kind, ever. read more

This was my first time coming here though I've driven by many times. All of the staff was super friendly and honest, even when accommodating my last minute service need. The service prices were reasonable and there was actual comfortable seating for waiting. For the service I was getting, I expected to be waiting awhile but it was actually fairly quick. I would definitely recommend. read more

I have been a Girls Auto Clinic customer since the day they opened. I cannot express how excited I was when I heard a place like this was setting up shop near me, and I was anxious for them to be finally up and running. I'm surprised at myself for not writing a review sooner, because I tell everyone I possibly can about them. This includes the Lyft drivers that take me to and from work when my car is with them! For me the draw was not that they were an all-women crew or that they have a salon next door, but that their emergence came out of fighting a very specific problem of women being treated unfairly by your everyday male mechanics. I'm not a woman who is completely ignorant when it comes to how cars work and what they need. People are surprised when I say I can change my own oil... I just don't want to! And I should be able to pay for a service without having to fact-check every man standing behind a service desk just because they say I need a thing I've never heard of. I mainly go to Girls Auto for my annual inspections and the stuff that comes up that you know you need a trusted mechanic for. For oil changes and tire rotations, I usually go for to other shops for convenience because I'm terrible at calling and making appointments. And I admit, I have yet to go to the beauty bar because I leave my car with them and get a ride. I keep telling myself one day I'll just go for the hell of it, but I'm also really partial to my regular salon. This is all to say that I would take advantage of them more if I didn't get in my own way. ONE DAY, LADIES, I PROMISE! I have always found their prices to be fair for the quality service I've received. I used to get stomach pain thinking about how much money an inspection would cost me for whatever repairs needed to pass. Being from New Jersey originally, where inspections are free at a state-operated facility, I always saw PennDOT's way of making drivers go to mechanics to do the whole thing as a free pass for shops to do unnecessary work that they know you'll pay for because your car is essentially held hostage. I remember once getting into an argument with a Pep Boys crew over windshield wipers that didn't need to be replaced and also wasn't informed about until I got my receipt. I got my money back and kept the new wipers, by the way. Needless to say, they don't do any of that at Girls Auto. They are transparent, communicative, and give you reasonable recommendations on what to do now and what can wait, and there's never any pressure for their crew to do that work should you decide to follow up on it. Colleen is--simply put--awesome! Always professional and very accommodating. I once had an issue with my car after leaving a Jiffy Lube. The staff there made me so uncomfortable during my service that I wouldn't go back. Call Girls Auto. Colleen got me in and out the same afternoon on the day it happened, and I was even able to pick up my car after my ride got out of work since they were staying late for a team meeting. TLDR version: I love, love, love Girls Auto and I hope that they take over the world. read more

I got a PA inspection here AND a top notch pedicure. Everyone was safe and so courteous (and I didn't feel unsafe, skeeved out or taken advantage of even ONCE!)So thrilled to have found this place. I can't think of a more enlightened business model. read more

I heard about this place earlier in the year and finally started taking my car there recently. I've been here two times so far. The most recent time I had some extenuating circumstances that caused me to have to drive over an hour early in the morning to get to my appointment. I'm typically not late to things so I felt so bad when I was twenty minutes late to my appointment. The women were so nice and understanding and were able to get my car in and out in less than an hour. Both times I've been here they have given me the best customer service you can imagine. I mean an auto clinic run by women where you can go and watch The Great British Baking Show in a nice waiting room? I can't imagine a better experience and place. Thank you to everyone at Girls Auto Clinic! read more

I've gone there a couple times to get maintenance on my car and the staff is always friendly and helpful. I had to wait for a while but even the waiting area is very nice. read more

I was coming here for years, and there have been continued "mistakes" that end up, causing multiple visits and wasted time and gas. I don't typically leave negative reviews but this has gone too far. I was told an oil change was completed and air was put into the tires and the tire pressure light was still on, and there was no updated oil change sticker. not to mention their prices have gone ridiculously up. You've lost a client that has been coming here for seven years. At this point I have given so many chances and have learned my lesson and will be going elsewhere from now on. read more

This place is amazing !! Best auto shop I've ever been too! Was here today for my emissions and state inspection test. They threw in a free manicure at the attached salon. I also got my car maintenance checks done. They very were cost effective and explained all bill in a easy to understand manner. The waiting room is really nice too. They have a tv with Netflix. Multiple nice books and magazines and a salon! read more

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This place is amazing. They are so friendly and really make you feel comfortable and at ease. The waiting area is very nice and cozy too. Would definitely recommend! read more

Incredibly impressed by the tech skills, customer service and honesty of the she-canics at this shop! I recently purchased new tires at Pep Boys and the techs there told me that I desperately needed an alignment and new brakes. I have been wanting to visit girls auto clinic so I told pep boys to take care of my alignment but I'd get the brakes done elsewhere. I drop my car off at Girls Auto for the brakes/ state inspection and explained the work that i had done at pep boys. I get a call about an hour later and the tech at Girls Auto tells me that although pep boys charged me for an alignment- none was done on my car and the also indicated that my brakes were fine. When I picked up my car, the tech at Girls Auto even talked me through exactly what to say to pep boys to either get a refund or have them actually do the work. As a femme presenting person, I am always concerned that I will be taken advantage of by mechanics. This experience was such a relief! So happy to have found a place that doesn't forget the people part of sales and service! Such a great place! I highly recommend! read more

The best service I've ever experienced from an auto maintenance company. Very personable and they make sure that you know what they are seeing (and let you see it) and they let you know what they are doing. No surprise charges! Also I love that I was able to get a manicure while waiting #winning #GAC #CLUTCHBEAUTYBAR read more

2 years later, GAC continues to be my go-to mechanic. They're honest, trustworthy, and compassionate. Go here!

This review is overdue - I would recommend Girls Auto Clinic in a heartbeat. My car had complicated engine problems that seemed to never end. Throughout the whole process, the staff kept me informed and went above and beyond to accommodate me. They have also done a great job with the basics like oil, tires, and inspection. I LOVE that they have an online database to look at your car's history including pictures that they rake while working on it. Special thanks to Rebecca and Susan for making the usually stressful process of being at the mechanic so much better! I appreciate all that you and GAC do. read more

I was so happy with my experience at GAC. I always dread taking my car to the shop--from the moment I call to schedule to pick up, it has always been a stressful, frustrating experience. At GAC, I was able to schedule via text which was so convenient! Once I arrived, they showed me around and I was able to wait comfortably for my car while watching Netflix! I didn't get a pedi this time but definitely will when I return, because I will be returning. It wasn't the fastest oil change service I've ever had, but I didn't mind bc of the accommodations and I felt they did a thorough job. Once my car was done I was explained what was recommended and they even included pictures on the invoice. I am so appreciative of their transparency. 10/10 would recommend! read more

Excellent experience. I made an appointment after a less than stellar experience at Firestone and hearing the NPR interview with Patrice on Fresh Air. I think the SHEcanic helping me was Colleen- she was excellent, did not talk down to me at all, and after looking at my car sat down with me in the waiting room with a binder full of diagrams and explained what needed to be done on my car in a language I could understand. She was extremely friendly and thanked me for my patience after a little bit of a wait, which was a 180 from Firestone who kept my car for an entire day without a mention of the inconvenience to me. This is a phenomenal operation and I am happy to support it! read more

Not good at all. Came in for an oil change and was charged $ 272 dollars because I was told the ring on the cap was damaged and that a new part would have to be ordered from the dealership. Well when the part came in it was the wrong part and the correct part would take two days to deliver. It gets worse. I could not drive my car home because the oil would leak out . The owner called an Uber to take me home and said she would also have them pick me up when the car was ready, well something told me to ask how much the Uber fare was in case she tried to charge me for the transportation. The driver said I'm the owners husband. I was taken aback because this boy looked like he could be her son. He claimed he was at the shop and the owner ask if he could pick me up. I thought I was patronizing a Black owned business but this is a Hispanic shop and the owner is the only female working in the "female auto shop" I would not go to this shop again nor would I recommend it to anyone. read more

Super nice and friendly. They had a really nice waiting area and salon to wait in while my car was being inspected. They were honest and did not overcharge. Highly recommend! read more

This place is GREAT! The staff were attentive, friendly, and happy to answer my questions. The waiting area was safe and comfortable, too. I highly recommend to anyone who is unsure about where to go for car repairs. I will definitely come here again. Thank you! read more