They did a great job replacing a mirror for my bathroom. They were extra careful with the frameread more

EXCEPTIONAL!! Another great experience! I had my windows & screens done & couldn't be happier…read more Great communication through out the process. Each person I dealt with from the receptionist to the installers could not have been more friendlier and kind. All in all great service & price!

We recently worked directly with Chet Johnson to replace the windows at our rental property in…read moreSouth Scottsdale. From our first interaction with Chet and his team through the actual installation, we experienced only professionalism and transparency. Chet took initiative, answered every question thorouhgly and was proactive throughout the process. We highly recommend Chet and his team to anyone considering replacing their windows in the Valley.

At the company's insistence, put a down payment for a big window and door order in JULY. It is now…read morelate February and we're still waiting on our front door. This is the ONLY material item in our very extensive remodel that has been delayed like this. You can't claim "supply chain issues" if every other supplier has been able to deliver. TERRIBLE!

Don't get a Klozit sliding door closer…read more I've got a pool. The plastic handle that Klozit installed broke off my sliding door. It's out of warranty. I called Klozit to ask if I can order the part and put it in myself. No can do, they told me, their liability policy prevents them from allowing anyone but Klozit employees from installing/replacing the parts. How much for them to come out and fix it? $95 plus parts -- a plastic handle. Fine, I'll sign a waiver. Still, no can do. OK, who's the manufacturer? I'll order from them. Nope, they are the manufacturer. I don't get it, it's my door -- I paid for it. I can replace parts in my car, in my pool equipment, but not in the crappy Klozit auto-closing door mechanism? Gimme a break. Stay away from this company and install something yourself.

I had to dismantle my Klozit to work on my sliding door. When I went to put it all back together,…read moreI thought I had a broken piece, so I ordered the part. Chris T. (the owner) called me later in the day to confirm my situation and described to me the proper way to re-install the existing part, saving me the cost of a new part. I reassembled per his instruction, and all is working fine again. I have had this on my slider door for 9 years now without any issues (other than my self inflicted problem). Great Product and Customer Support.

Dave did a great job of repairing a hole in our drywall. He came over right away and wore a mask,…read moretoo. His price was very affordable. I highly recommend this business!

Artistic Entry Transformations put an amazing door insert in my parents' home. They had a very dark…read moreentryway and it utterly transformed their house from curb appeal to interior appeal. I decided to get a consultation, too. The company is family owned and everyone I dealt with was super nice and helpful. I picked out a decorative door insert and we set an installation date. They took down my existing door, cut out the larger opening to accommodate the insert. Two hours later, the team of brothers brought in my new door, added some touch up paint, cleaned the glass and BAM! Total transformation. This is a great company. Transform your home's curb appeal by adding a new art glass insert without having to buy a new door set, frame, shims, etc. Highly recommend!

A few years ago we contracted with Artistic Entry based in Scottsdale, Arizona. My issue with this…read morecompany is not the design of the security door, rather the poor, inept customer service they have offered since our purchase. I have been having problems with the fit of the door itself, overtime it's not a good seal. The bottom right side of the door is bowed, allowing dirt and bugs in. I called in March to have it looked at. PATRICK (owner/designer of said company) informed me because we lived farther away it would take time to have it looked at. There was no guarantee as to when they would be able to get to me ?!?!? Yet they had no problem accepting my $4,000+ door when I originally purchased it. He said he will inform (SANDY, his scheduler). He assured me they would call me as soon as they had another install in my area. (note - I live about an hour from their location). He informed me I don't need to be home when and if they do come to repair. I informed him I DID NOT want a contractor on my property while I am not there. I want to be home when their repairman comes. I literally waited a month and half for a phone call. Nothing. I called SANDY to find out what's going on? When she picks up she immediately says .. " Oh we'll actually be in your area next week for an install." Yet had I not called I would have never been informed or scheduled. I already had the vibe that they were trying to dodge me, after this call I knew that was the case. The day before my scheduled appointment I received a call from SANDY informing me they would need to reschedule my appointment a few days later because their worker had come down with heatstroke!?!? I guess it's possible, even though I was already suspect, sounded convenient to me. More delays. My problem with the rescheduling was that it was now on a Friday and I had a doctors appointment in the morning across town at 10:30am. SANDY assured me it would be fine, as she went into this long winded dissertation that the installer will be working a mile away from my home installing a new door and those usually take 4-5 hours. They wouldn't be to my home until 1pm ish. I reiterated I would not be home until atleast 12:30pm and did not approve workers to be on my property unless I was present. She said "no problem and I'll even keep you posted the morning of their progress so you'll have plenty of time."Along comes Friday. I am literally just finishing up my doctors appointment I get a phone call at 11:04am, it's SANDY. She informs me the workers finished early, and are almost at my home. I informed her I wasn't home and reminded her of our conversation that I wouldn't be until closer to 1pm and that I did not approve having their worker on my property. SANDY replies to me "well I can't have them wait for you until you get home" ?!!? I informed of her prior agreement, she became very flip and terse. I asked her why didn't she call me earlier with an update like she had informed me of? SANDY replies "well they were finished early so .." I said I understood that but without me being there, there would be no repair. I kept on her, she became flustered and had no answers. She then said "well let me see what we can do and I'll call you back. " Fast forward 90 minutes later, I arrive home. I noticed my front gate wide open, it's always closed. I walk up to my front security door and noticed it had been tampered with. ARTISTIC ENTRY still decided to enter my property after I had SPECIFICALLY informed both parties PATRICK & SANDY several times that I did not approve or want their contractor on my property while I am not home. The bafoon they sent, decided to saw down a piece of metal that made contact with the screen door. The angle of the cut was crooked, there is now a very sharp and jagged piece of metal sticking out. There is now a gap between my frame for bugs, water and dirt to enter. The frame to my security door is damaged. I was never informed or communicated to about what options I had, they just did it. This repairman didn't even clean up the mess he made. Left the metal piece and debris all on my welcome mat. HOW PROFESSIONAL! The whole point of this repair was to fix the bottom right corner from allowing bugs, dirt and water from entering, this half assed repair did nothing but create more damage. Since I was not home they were unable to open my front door to properly assess and view the issue. Which was one reasons I did not want them there without me. I was trying to avoid this exact thing from happening. This company is unreliable and rogue ! AVOID IT ALL COSTS. SANDY & PATRICK should not be in business if they cannot communicate effectively with their costumers. Their contractors are rogue imbeciles who don't know how to do basic assessment of repair. To add insult to injury, SANDY left off by saying she'd call me back, that has not happened. Think it's time to file a formal complaint with BBB.

Need to update my review. Got a call this morning offering to get the parts I need and offering a…read morechoice of type of washers. These guys came through. Thank you! Would highly recommend!

My husband and I recently had to have our bathroom mirrors removed for a countertop installation…read more We decided to try to salvage our existing mirrors to save some money, and Brian and Phoenix (the installers) were able to remove the mirrors without any damage. We were very happy about that! Today, the mirrors were reinstalled, and Brian and Phoenix did a great job. We were also very impressed with Jnae and Ted, who handled the communication process and scheduling process. We always try to utilize local companies and businesses whenever possible, and we were very satisfied with our experience with Custom Mirror.

They make great wooden blinds for window coverings and when I had a minor repair needed they fixed…read moreit right away. All is good here.

Very interesting events has transformed since I placed a review. Trying to make a long story short…read more I received a phone call first thing in the morning this past Tuesday. It was Diego explaining he had to leave out of the country on an emergency. He left information to his workers to take care of the job, that was never done. Diego was very apologetic and was at my house within an hour to install our shutters. Now was all this true? I do not know, however we have our shutters installed and they look great!

Can't say enough about this company. We have been dealing with them for the past 10yrs. First it…read morewas the total gut & remodel of a condo to remodeling different areas of the patio home we have since purchased. Jeff has great design ideas & there is no problem they can't resolve. If you want workers that are honest, reliable & cost effective, this is the company for you.