I trusted this place because I know one of the other stylists personally. Please beware as the…read moreowner likes to push the hair at the shop and likes to overcharge. When I attempted to get a quote ahead of time, I was given the run around. My daughter's father picked her up and was charged over $800, in which only $140 was applied to the installation. That means we were charged over $600 for the hair. If you get your hair done at this establishment, please demand the prices up front because they will get you if you are not diligent. It's very hurtful that people will run a deceitful business when times are hard for a lot of people. That's not good customer service at all and will definitely hurt the business in the long run. Bad reviews travel just as well as good ones do. Be careful who you do business with. To respond to the response, that is not true. I asked several times for pricing and you had an excuse each time. You stated that you couldn't provide prices because you were in transit when we spoke? What about mentioning that the first time I called, you were not in transit but still had an excuse for why you couldn't provide any prices. You said you would call me back and never did, so the SECOND time that I called you were conveniently IN TRANSIT! Like I said, very deceptive business practices. I'm not the only one that has fallen victim to this. I also agreed on 24 inches but 28 inches was installed without checking with me. Please beware and make sure you demand the prices instead of trusting that they will be reasonable. That was definitely my fault for trusting them. They didn't even try to fix the color on the lace. Be careful!

I booked an appointment about a month ago..not sure why my bank information was kept and a…read morenon-authorized charge was being made! I was given an invoice on the last visit but once I was given a quote of $255 I NEVER booked an appointment! Even when I contacted business I was told I booked an appointment on the 30th when today is the 22nd! Point is I NEVER made an appointment and even when they tried to take a deposit I received an invoice for $175 which was a totally different amount from the previous one I contacted them and really didn't like the energy I was getting and her tone! So to all clients watch for non-auth payments and the amount in which you are being charged! I will never use this business again because I felt like like it was trying to scam!

Michelle was spectacular! Backstory: | let a coworker give me "layers" and she gave me ONE layer t…read more I was so sad as I thought I would have to cut all my hair to a short length. Michelle assured me I wouldn't need to cut much off for it to look blended. As you can see by the pictures she is amazing! Michelle was meticulous in making sure every strand was perfectly cut! I really wanted to keep as much length as possible and she really respected that! My hair is very curly and she knew exactly how to style and cut it!

Steele Hair Gallery gave me an appointment immediately after having a bad haircut the day before…read more MICHELLE did an EXCELLENT job and listened and understood my concerns. Thank you Michelle!

I absolutely love this salon. I see Tia for my color and let me tell you she knows exactly what…read moreshe's doing and she treats everyone so nice. Love her vibes. When it comes to braids, whether it's box braids, stitch braids, or just two French braids she's your person. She's definitely mine. I absolutely love the ambiance here, it's chill and relaxing and these women know what they're doing! They're reasonably priced and you and your hair are taken care of.

Tia amazing as always! This women listens to you but also…read moreoffers expert advice. She saves me from myself every time.

I've been going to Hair Architect Academy & Natural Hair Studio for years, ever since I made my loc…read moretransition in 2022. Note, they do braids, natural hair care, and more. These women are incredibly talented, professional, kind, and personable. My locs have never been healthier or more beautifully maintained. Every appointment feels like a mix of great hair care and good energy. I trust them so much, now my kids go to this salon for their hair care. Let me not neglect to mention that your scheduled time is yours! No sitting at the salon for hours waiting on your appointment. Your time is respected. Great hair salon. Good prices. Highly recommended.

I decided to come and bring my friend, who really needed some TLC…read more I got a wash/dry and French Braid. She got the same thing but with 2 braids. My hair is thin/fine and hers is thick/fine. Nayari took great care of us both! She was personable and very gentle. The head/ neck massage was amazing! I'm so glad we came here. I'll be back for sure. They also do nails. That take walk ins but MAKE AN APPOINTMENT:)

I love how my hair feels when I get my hair done with Matilde. Hairs Flows looks amazing every time…read moreand always looks healthy. Plus you very the Good vibes with all staff.

Best hairdresser I have EVER been to. I come often just for a blow out but she did the cut a couple…read moremonths ago. The color is natural. Tia always has great home reno shows playing to watch while you get your hair done but some of the time I just enjoy the peacefulness and getting my hair washed and styled.

I initially searched for a new hair salon, closer to my town. The owner is super down to earth,…read morevery accommodating. I came in as a new client and will continue to support this business. I felt relaxed and pretty after my appointment.

I would 10000% recommend this salon to anyone needing a curly cut! Eriona was my stylist on…read moreSaturday! She was fantastic, and I loved my hair. My appointment was at 9:00 a.m.; I arrived at about 9:45 a.m., and we finished around 10:00 a.m.! I have never been so happy with my hair. Eriona left me shocked with her work!

Just don't even waste your money. I am so pissed-still. I asked for highlights to cover the only 5…read moregray hairs on my head. i was scheduled for partial highlights. Wouldn't you think partial highlights are a very little amount? Not to Suella. She died my whole head blonde! I am so pissed, I can't even look at myself anymore. She offered to "fix it" but why would I want her touching my hair ever again. PLUS waste my time. I've known Suella for a long time. I actually helped her out in the beginning being one of her first clients. She'll never see me again. Just beware ladies. I wouldn't waste my time.

Honestly this is the best salon in Jacksonville! The owner…read moreis absolutely amazing . Elese was wonderful, she was so sweet and kind and she took extra time to style my hair Their prices are great! Everyone here is super kind and talented. I recommend this salon 10000 percent !!

Carrie highlighted my hair and did some extensions and she did an amazing job. I can't say enough…read moregood things about how my hair turned out! I love my hair! She gave me exactly what I asked for! I got a beautiful low maintenance blonde with dimension and she blended it perfectly. The salon is always super clean and the staff always makes you feel luxious! They truly care about you and the health of your hair. I can't say enough good things about them and my experience! Thank you!