I was really looking forward to my appointment, but unfortunately, my experience was frustrating…read morefrom the start. After booking and paying a deposit, I received a call stating that the time and service was incorrectly scheduled. On top of that, I wasn't even asked about the service I selected (Color Package 4, the highest package) to ensure everything was set up correctly. To make matters worse, while I was initially able to book a later time online, I was then asked to come earlier. This was fine with me, and I was told the technician would stay, and we wouldn't finish until 11 PM. By this point, my hair (or myself) hadn't even been seen yet. I understand that prices can change, but this situation made it hard to enjoy the experience, especially as a busy mom who rarely has time to pamper herself. Additionally, while the website recommends a consultation, the call felt more like reading the rules on the site rather than a personalized conversation, which I did take the time to read as it has taken me some time to try and find a new salon that is closer to my home. Better communication and a more thoughtful approach would have gone a long way. Overall, I hope the business can improve its customer service and communication so clients feel valued before they even arrive.

Jocelyn is a wonderful stylist and very polite…read more Unfortunately I did have to look for a new salon. LMG calls to change my appointments 70-80% of the time. Appointments I make 3-6 months in advance. They request I change my appointment to accommodate other customers. I generally agree to change my appointment. Today I called to change tomorrow's appointment last minute because I was in the ER Sunday and my doctor called to see me tomorrow at 8am. My appointment was at 9am. They wouldn't even offer to give me 15min grace period which is pretty standard. I was charged the cancellation fee. I would be fine with this policy if I did not have to accommodated them by changing my appointments as often as I have over the 3-4 years I have been a customer at LMG. If they require customers to cancel appointments more than 24hrs in advance then they must do the same for customers. If they move customers around to fit it more appointments often then they should allow a one-time courtesy of allowing the customer to change the day before their appointment. I would recommend trying a salon which offers better customer service to long time customers before booking at LMG.

Love this place. Although I am not one who visits the salon often when I do my stylist (Coral…read more Carrillo) is amazing, she always gives me her professional opinion on what I think I'm looking for and executes our vision perfectly.

Such a nice clean modern salon. Had a haircut with Donna and it was amazing! She was able to work…read moremiracles with my fine sparse hair and actually made it look good and full. She has been in the business for quite some time so she has the knowledge and experience as well as is on top of the latest styles and techniques. Everyone there was super nice from the receptionist to the entire staff. These are all established professionals who know what they are doing! Having not cut my hair in many years I am so glad I took the steps to make an appointment and look forward to my next visit!

As most women can relate, finding the perfect hairdresser is a must; and not as easy as you think…read more I started coming to this salon 3 years ago (conveniently located in the heart of Miami Lakes) and have always had my hair done by Chelsea. Her work is amazing and her prices are just right. Wether you want to go dark or light, she'll get you just right (yes, that rhymed). I've gone through many hair changes with Chelsea, and she always manages to keep my hair looking healthy. Now about the salon: GORGEOUS! They recently renovated and it is perfection! Very glamorous/luxurious! Great environment, and friendly staff. My forever go-to salon!

Just had my dyed, cut and dried by Chelsea. She did a phenomenal job. My hair is shiny, looks…read morehealthy. She a great stylist and has wonderful social skills. I felt welcomed.

Great service, salon and vibe. Roly, Brian and the rest of the staff offer great customer service…read moreand I always have a great experience.

What an amazing place. Staff is wonderful and Roly's hand are blessed. Thank you for such a great…read moreexperience

Beautiful warm friendly place. Stylists are welcoming and listen to your hair needs with care…read more Had my hair cut and colored and just love it!! Will be back soon

Another wonderful job by Tati. She listens which is a huge plus to me. Once she starts, she's…read moremethodical. Please don't confuse, taking their time with being slow. She is thoughtful as to what she's doing and makes sure the client is thoroughly satisfied. Like I said in the beginning, another wonderful job by Tati.

After months of research and getting my hair chopped up and destroyed by other salons, I finally…read morefound the right stylist. Susette has been incredible with my specific hair needs. I have very wavy and thick hair so requesting a pixie cut has been a difficult task. I found an extremely satisfied customer of Susette's on social media that was raving about her services and her cut was done in a very chic manner, so I decided to take another hopeful chance. From the start of my interaction with this business, it has been extremely pleasant. Scheduling, confirming, following up, checking in.. all with a very professional and friendly attitude. Her staff is focused and welcoming. The salon itself is maintained very well and it feels comfortable. Thank you Susette, for hearing my needs and having fun while delivering an amazing pixie!

Came in to get information after calling and the phone and no one picked up, first sign of a bad…read moreran business. I then went by to get the information for a cut and blow-dry. The lady at the front with glasses was on the phone, didn't greet me and got up while on the phone and walked away. IF your to good to greet me, pick up the phone, walk away after you see me .....then your NOT the business for me. My suggestion to the owner of this establishment get another receptionist or get her some training.

Great atmosphere and amazing nails they made in these salon. The owner is an spectacular person and…read moreestilista. I recommend a place 100%

I went to this salon since my 2 friends and their family has been coming here for 5+ years and…read moredoing their hair with the owner Aime today and got a detox, hair treatment for hydration, and i cut my tips and my hair came out so silky and clean. The pricing was affordable and so worth it I will be going back soon. I took a look at the products and did my research and they actually have no toxins. Definitely recommend she only took 2 hours and I have super curly hair

The owner and staff are amazing, coming to the salon is super relaxing…read more Appointment is quick and I love the text message's reminders. Carlos is super thorough with all his clients. I leaving looking like a new woman every time. Thank you.

I recently went in for a haircut and was not pleased with the style or the service. Hairdresser…read moreDaziel cut my hair unevenly, and when I returned to point out the uneven ends and asked if he could fix which I believe took him 10 minutes he charged me for another hair cut $40 to fix the mess he made. I ended up going to another salon to fix the mess he made of my short hair. Also, be careful of Carlo the owner if he likes you he will flirt with you in front of his wife who is the Receptionist, and then offer you the worst service so you don't come back. I went back to the salon because of Daziel which gave me plenty of reasons to never return and write a review like this one. Thank you for reading & Good luck if you go to this salon. Honestly, they are history! time for something new! They are old, old, school.

This is a hidden Miami Lakes gem! Great service all around…read more I personally get my hair cut with Millie but everyone who works at this establishment offers phenomenal service.

I have been going to A la Mode for over 15 years. I always get professional service from the owner;…read moreshe does my haircut as well as dye my hair. I am very happy with Vanessa her manicure & pedicure Specialist. I recommend their services to my clients as well as family and friends. This is definite a 5 star boutique hair salon. Ana Torres

During these times when we have to be more aware of our surroundings, I would like to let others…read moreknow that Vito is an excellent choice for your hair care and color treatments. I have been a loyal customer for over 3 yrs. And as I look back at his service, and how well my hair looks , I felt it was time I would let others know. But even more important, is that going to see him is very safe. He only schedules one customer at a time, he has his own private space inside the salon and he uses his music to help you relax and get in the mood. He is also excellent at hair styles for special occasions. He is sweet and very talented. Call him or text him. He sill schedule your appointment around your busy schedule.

Not enough words to thank Vito for his amazing work in transforming my hair back to blonde. Long…read morestory short, I decided a few years to change my hair from blonde to red. Not a great idea. Was blonde all my life and had a hiccup. My hair was not the right color for me. Vito spent so much time, energy, passion, and hard work undoing my damage. He literally brought the the sun and life back into my hair. You are truly amazing. Again, not enough words to thank you a million. Love my hair again!