I have been twice to get a combo threading/waxing done for my face. Shibani has been very patience,…read morepolite, and professional and does a wonderful job.

Customer service. I had been going to SOI for many years starting with the salon in Murphy. When…read moreI moved to Little Elm, I started going to the one here. At first they were very good. Then the customer service got bad and they were not doing a good job threading. I found another place that was reasonably priced just down the street that does a much better job.

I have been going to Angelique for so many years that we have become friends. She knows all three…read moreof my daughters in law. My one daughter-in-law live six hours away. Today Whitney drove in with her three children. Angelique waited for 30 minutes so that Whitney could make her appointment. Angelique knows that Whitney does not have access to the skin care that I am blessed to get so easily. Afterwards Whitney walked into the house and she was absolutely glowing. Not only did she get fantastic skin care from Angelique but she also received the love that Angelique gives to every single one of her customers.

An amazing spot! Self care is truly important and when you find the perfect place you need to…read moreshare! I am new to the area - finding a new Esthetician was top on my list! I wanted a place where I could get "everything " taken care of and by a person who knows what they are doing. Angelique is talented , professional and kind!

Katie is great at waxing; so fast and efficient. She is also very thorough. What more could you…read moreask for?

I cannot say enough great things about Anabell's! Luciana is always amazing, full of joy and love…read more When you walk in to Anabell's you will feel the peace and relaxation. I do not know how they do it but if all the services this has been the best and most knowledgeable group of women. They are always helpful and will assist in guiding you to the right treatment for you!

Flower Mound location review. I went on the advice of a friend and it as a really good experience…read more I don't love the upsell on product, but I get that it comes with the territory and they make extra $$ on the sales. Super convenient though and a chill environment. I'll for sure be back!

Horrible customer service and a lack of apology or concern about making things right. The…read moreesthetician I saw lacks basic detail. The headband she attempted to put in broke twice which means she didn't put it on right. I ended up having to put it on myself. I stated multiple times I just washed my hair and did not want to get anything in my hair. She failed to listen or be careful and I left with a big glob of goo in my hair. The front desk girl was less than helpful and had zero care or empathy. No apology was given. She said "what am i supposed to do about that?" Ummm do you have a tissue at least? Do I have to ask you that? She was rude and offered no solutions. I was also charged an extra twenty bucks with no explanation. I stated on my last two visits to please upgrade me to the top tier. You didn't do it so charged me twenty bucks for today. You guys are not detailed oriented and lack customer service. I have also tried calling and leaving voice mails and you don't call back

If I could give zero stars I would have. This was the worst Brazilian I've ever had. The waxer was…read morerough with my bits and talked nonstop the whole time. She kept pushing for me to sign up for a membership and even scheduled me for another appointment when I said I wasn't interested. She also tried to sell me products I wasn't interested in. For such a personal service I would have thought there would be more sensitivity with handling my bits and not trying to force sales. I don't recommend Hello Sugar and won't be back.

Aolani is the best esthetician I've ever worked with! I love her! She's always patient and…read morecommunicates with me for the best experience! I recommend her to anyone looking for a new esthetician!

Kamana is the best! I have been getting waxed by her for as long as I lived in Texas. She's…read moreprofessional, easy going, and such a breath of fresh air compared to other waxing studios. I initially came in for brazilians, but she has shown me the world of eyebrow threading! I was always hesitant to try because of the pain (which is really rich coming from someone who gets waxed, I know haha), but she talked me through it & now I can't go without it! You can tell right off the bat how she truly cares for each of her customers, which made me keep coming back again & again. I have since then moved states-- and I wish I could have packed her up with me! Love & miss you Kamana! --(also, you HAVE to try her ingrown hair scrub!! Watermelon is my fav)

Kamana is wonderful! She's is an efficient professional, which I very much appreciate since I don't…read morehave a ton of free time for self care stuff. She's also super friendly and easy to talk to. I used to be a loyal waxer for two decades and after seeing Kamana, I'll never go back to it or to anyone else as long as I live in the area.

Lauren is amazing!! She is professional and makes me feel comfortable during my waxing, tanning and…read morefacials! She uses top of the line products so I never have to worry about anything irritating my sensitive skin. I HIGHLY recommend her!

OMG !!! CIANNA!!!!! 10/10 great support person! I'm definitely coming back to her! She is patient…read moreand very accepting! She definitely goes above and beyond to making you feel comfortable and tailors to your specifics! She establishes a very safe, relaxing, supportive environment. She is thorough and educational! I definitely would recommend!!!! Thank you girl!

I have been trying to get in contact with someone about freezing my account since August. I have…read moreemailed the customer service email, called the customer service phone line, sent in FOUR "Contact Us" messages from the website, sent in a customer complaint, and called my home salon three times. I was promised a call from the manager by the end of business on 11/24 and have yet to speak with them. Every time I call, they are coincidentally out of office. I want my account cancelled and my payments refunded to me. I do not consent to any more withdrawals from my account.