I purchased windows less than one year ago and want others to beware of the product service…read moredepartment. We are in the middle of a snow storm and my window is jammed open. Second time in less than 6 months this window has malfunctioned in an extreme way. Window Nation is fairly new to the Colorado area, so last year when service was needed a call back from their service department happened within 24 hours and service was taken care of within 7 days. Now its 7-10 business days (by automated text notification) that I will hear back to schedule for future service. Very unreasonable time frame to get service scheduled for a future date. I called and asked for Window Nation president name and they refused! I was going to write a letter expressing my regrets with buying windows from Window Nation and lack of reasonable time frame to speak with them about my issue. I do not recommend purchasing from Window Nation due to their unsatisfactory warranty service. The window remains open and unlocked until a service technician is scheduled. UPDATE: 2:15 P.M. Technician arrived at my door directed by the branch manager to close/fix my window. Took him less than two minutes. I asked why he arrived so quickly and he told me it was the phone calls, etc. I made. I changed my rating from 1 to 3. Although they could've had a five had my request been taken seriously from the beginning. The Technician "reset" my window and showed me how to handle it in the future.​

Although I had all my sizes available and knew what I was wanted, they would not even talk to me…read moreover the phone. They only wanted to send out a salesman. That tells me they're not confident enough in their pricing or their product quality.

What a positive experience working with Frank and his crew. We had a small flood in our house…read morewhich required new flooring and cabinetry in our kitchen and ceiling and flooring repair in a bedroom. Frank had such a positive attitude about every bit of the repairs. He made very sound suggestions and was very patient with me in the decision making process. He definitely knows what he's doing!! The end result was so amazing that I've already asked him to complete another project. The pricing was great, the execution perfect, and wonderful people to work with. They went ABOVE and BEYOND in knocking out small details that surpassed the workmanship BEFORE the flood. HIRE THIS TEAM!!.....I know I will any and every time I need repairs in my home.

Frank has been super helpful with projects for a new place I just bought. He does a range of…read morethings, but he's helped me with installation of new closets and soon with carpentry around my garage. Super responsive and knowledgeable - will definitely reach out to Frank for more help when needed. Highly recommend!

I have no idea why the rating is lower. I was so happy using Brother's Glass for our broken house…read morewindow. Cathy was quick at responding and getting me all the information I needed. Talon was amazing. We have an uncommon window which required changing the plan last minute - he was patient and explained everything. This company is great!

I ordered a custom mirror for a closet door. Despite me asking many novice questions about mirror…read morethickness and edges, Cathy and Talon were patient and very helpful. Their pricing was excellent, the delivery fast and the final mirror looks great.

These folks were great. I became disable u expectedly and needed some things done to the house…read morebefore I sold it...they were quick, did the job sell and were very cost conscious for me.

Sloppy work. I have had a lot of people come to the house to do work, and this guy is let's just…read moresay not a perfectionist. Left a mess outside, missed spots on the wall, lefts chips in the drywall, clearly had no idea what he was doing with the flooring, and he didn't bother to clean paintbrushes, ruining the paint that we bought by mixing our paint colors. I could say more. The job eventually got done but not to the level of quality I am used to.