Work for me 3 times no complaints very nice hard working people that do great work and fast. 4read more

Not price competitive.  Possible supply chain price gouging.  Very poor customer service: rude and…read moreargumentative. I contacted Albert's Auto Glass and three other local auto glass companies for quotes.  Albert's was the highest quote by about 20%.  I contacted them, gave them the price quotes from their competitors, and asked if they could come a little closer in price.  I specifically stated that I wasn't asking them to match the lower prices, just get a little closer.  I offered to pay in cash to save them credit card and transaction fees, if that would help.  They ignored my request completely.  I sent it again a day later, in case it slipped through the cracks somehow.  They ultimately responded to the second attempt.  The response I received was, "Due to the stock on this product, this is the best price I can do."  No other explanation was provided.  They were keeping prices elevated due to supply...in other words price gouging. None of this company's competitors seemed to have stock issues and none of them increased their prices "due to stock."  In fact, the company I chose to use had no problem with stock, got me in on the same day I contacted them to schedule the work, and was 20% lower in price that Albert's.  I don't know if the stock issue cited for Albert's higher price is real or not.  All I know is I had no trouble at all getting the job done all in one day...at the  normal price.  It's obvious by Albert's own admission that supply chain issues are why they're inflating their prices.  Convenient excuse or real issue?  Either way, do you want to do business with such a company when there are other choices that aren't trying to take advantage of supply chain tightness by charging you more? After I decided to use another company, I contacted Albert's Auto Glass to let them know.  I also provided them copies of the quotes that I received, in case they wanted documentation of competitor pricing for their own benefit.  I summarized my experience and interactions with them and explained why I chose a competitor.  Their response was, and I quote, "...we do not need your business!"  Their other comments and subsequent communications with me were equally unprofessional and even personally insulting. For those interested, Albert's Auto Glass specifically told me, "Safelite and Auto Glass Now are not my competition."  I'm not sure what they mean since they're all auto glass companies, but I guess if you're seeking competitive prices or similar service to Safelite or Auto Glass Now, you should not expect it from Albert's Auto Glass.  I've used both Safelite and Auto Glass Now many times.  Their pricing is better than Albert's and their customer service is considerably better.  They're far more customer-oriented and business-minded.  So, I guess it's a good thing Albert's isn't trying to compete with them.  Maybe Albert's is more of a boutique auto glass company or specializes in something specific?  I'm not aware of any thing like that, but I would take Albert's word for it -- they are not trying to compete with Safelite and Auto Glass Now. And they don't. I cannot comment on the technical quality of their work as I did not hire them.  But I strongly recommend avoiding Albert's Auto Glass.  There is nothing positive to say regarding my interaction with them.  They are not price competitive.  Their customer service is as bad as it can be.  I found them to be ungracious, unprofessional, and insulting. By their own admission, they are not competing with Safelite or Auto Glass Now.  So if you're just looking for new glass on your daily driver, you can probably skip Albert's Auto Glass.

If you are looking for an MVP, it's JWM! Bill and his team came through in an a huge way and we…read morecannot thank him enough! Biggest boating weekend of the year, 4th of July and his guys build an entirely new axel to get our boat on the road to New York. All the others near St Louis and the Ozarks didn't have the time but Bill did. In an age when people don't go out of their way for strangers, it's refreshing to find one of the few out there who still does! He was incredibly patient taking measurements many times over the phone double checking everything. Thank you Bill!

These guys are phenomenal. I am from out of town, but spend quite a bit of time in the Branson…read morearea. Twice in the past few years I have had mechanical issues with my vehicle, and they dropped everything to get me fixed and back on the road. All the locals I know recommend this place, and they certainly have treated me well. If you ever need anything mechanical done to a vehicle I cannot recommend them any more strongly. I would give them 10 stars if it was available. Bill and Steve are top notch and care about their customers!

Was given a set price on repairs once in they started jacking up the bill then drive my truck with…read moreno oils pressure all the way to Ozark witch tore up the motor so not it had a rattle it didn't have before then not only did they have it 5 months I get it back with a nom working clutch so I had to prime and bleed it myself .they never finished my truck lied about what they did then over charged me no my a.c. spins and acts like it wants to come on bit don't so yeah don't go there they will take u for sure

I took my vehicle into Clements Auto to have the timing belt changed. It was just for maintenance,…read moreand I had no existing problems with the car. I haven't had any issues with it for over a year. After getting it back that day I problems driving it in town. It would lurch back and forth and idle down to a stop at lights. They said it was coincidence and the issue was coming from an area they wouldn't have touched while fixing the timing belt. They said they'd look at it and fixed it. I just picked it up and they fixed it, it runs smoothly and Don when above and beyond and actually got a part from another vehicle and put it in my vehicle for free.

Last year, our 2005 Dodge Van ran into the back of one of our other vehicles in the driveway. How…read moreit happened, I have no clue. I immediately called S & L Collision because they helped me in the past. What an experience. They took care of everything, worked closely with my insurance company, and made our car look new again. Thanks Scott Pickens and the rest of your crew for a great job. It is nice to know that you are there in case we need you. OUTSTANDING SERVICE!!!!!!

I bought a brand new vehicle and was in a car accident leaving the dealership. My insurance…read moreestimated $5,500 in repairs. A month and a half later, they called me to pick up my vehicle. $17500 in repairs. They maximized on my claim & deceived my auto insurance company for financial gain. I was hospitalized for my injury & I was quarantined due to illness. I understand that I owe a $1000 deductible, however this company COULD'NT offer me any kind of repayment plan. I wasn't able to work for several months. I wasn't able to eat or afford gas for my car after the deductible.Local people should take care of each other & love one another especially during difficult situations. Due to this company's financial gain, I can't even afford my insurance premiums.

Great job Binswanger. We had a small hiccup and you made it right. Can't ask for more. Thank you.read more

I brought in a mirrored sconce that needed to be fixed, they were the cheapest in town by far and…read morethey cut me a new mirror and fixed the sconce in five minutes. They were super friendly. Won't be going anywhere else for glass or mirror repair.