Took a little longer to get parts needed than expected . 3 transmissions so far in different Chevy…read morevehicles. Good people

My transmission gave out in Covington as I was traveling to Dallas Texas in my camper van. It was a…read moreFriday night so I had to wait until Monday for the transmission shop to re-open however the guys all seemed to know what they were doing, talked the good talk, and they quoted a price that I thought was reasonable. They were not able to get the car completed on Monday so they paid for my hotel on Monday night; then they couldn't get it done on Tuesday so they paid my hotel Tuesday night. I thought that would be the end but then the computer would not be programmed, they had to take it to Memphis, and they paid for my hotel room on Wednesday. The car was ready on Thursday afternoon and I have been driving it for the past three days. So far so good. The work is guaranteed for two years and I will go back to Covington in May just to have them check it out. Please note that the address listed in yelp is incorrect. They are down closer to the old downtown area; W. Pleasant Ave and Hwy 51.

Exudes extreme professionalism. I'm currently overseas and made this process seemless. 10/10read more

This business needs to be responsive for their ads. At a minimum, put up an autoresponder if you…read moredon't have someone to respond promptly to potantial customers. As I have looked over some of the reviews, thos company os never at fault and always seems to have a retort to consumers who are expressing their dissatisfaction. As a reminder, Yelp is a mechanism for us to express out opinions; the voice of the customer must ALWAYS be considered.

Every experience thus for has been top notch. I've taken my own vehicle, and have recommended…read morefamily and friends as well. All satisfied with the end result of the services at 59 Performance. I wouldn't hesitate to send anyone that seeks an excellent end result.

From the owner: At 59 Performance, we're not your average repair shop-we're the shop that never backs down from a…read morechallenge. Locally owned and operated in the heart of Tipton County, we take pride in offering dealership-level diagnostics and repair with real-world pricing and a no-nonsense attitude. From everyday drivers to heavy-duty diesel trucks, we do it all: engine diagnostics, electrical repairs, suspension, brakes, performance upgrades, and even mobile truck and trailer repair. What sets us apart? It's simple-we hustle harder. We don't upsell unnecessary work. we don't delay your repairs with excuses. We diagnose it right the first time and stand behind our work. Our crew is passionate about performance, precision, and keeping your vehicle on the road longer. While other shops play by old rules, we're rewriting the playbook-investing in modern tools, keeping communication open and honest, and showing up for our customers when others won't. Whether you're a local business with a fleet, a family with a daily driver, or a gear head chasing more horsepower, 59 Performance is your shop. Because around here, we don't just fix vehicles-we build trust, one repair at a time.

Service advisor sucks she put me on hold for 22 minutes after giving her my vin number she hung the…read morecall up will be taking my truck else where !!!

Had a 1:30 appointment. After sitting in the waiting room for 45 minutes, my car was still sitting…read morewhere I parked it. No communication on the service dept running late or delayed. Asked for my keys and never got a "sorry" or explanation. I'll find somewhere else to get an oil change

DO NOT TAKE YOUR VEHICLE HERE PLEASE!!…read more They agreed to refund me $577 after $8500 spent on a stock transmission without a single part of their original rebuild on my truck. I am writing this long overdue review because I had hopes that there would be some humanity left in this leadership here. I am 24 now and this has been going on since I was 21. I live in NC and went to college in VA. I was visiting family and working with my uncle in Tennessee and on my drive back through the mountains, my 200,000 mile stock transmission gave out on me. Luckily for me my Uncle knew someone here at this shop and we got it to this shop. This shop then fully rebuilt my transmission (asking if I wanted to keep the shift kit, and me not knowing anything about this stuff said, "is it good, and will it hurt it"), to then hear that, "yes it could help and shouldn't hurt it". A little over 8,000 miles later at college, the truck started having shifting issues. I called this shop and was told they would need to see it to figure it out so I paid over $1,000 to get it towed to their shop, and instead of it being "covered by warranty" I was told the shift kit was causing a problem and I had to pay to get it removed. Then I had to pay to fly out, get my truck and drive it back to college. Then earlier last year my truck started slipping gears, so I scheduled it in to get looked at by a shop that was also going to work on something else for me. (I continued to drive it until then because this was my only vehicle.) Brian (my person of contact here) will lie and say that I drove on it with the knowledge that it wasn't holding transmission fluid. HOWEVER, I only found this out as soon as I got it taken to the shop in NC. As soon as I found this out, I had the truck parked at that shop and immediately called this shop. The diagnosis at that shop cost me $680. I told Brian I do not want it to be looked at this shop again because you have failed me twice now. So I had a shop that I found here local and he said no it has to be an ATRA affiliated shop so I paid to get the truck towed to the shop he wanted. That shop told me that I need a COMPLETE TRANSMISSION REBUILD. (THIS IS A LITTLE OVER 6,000 MILES SINCE THIS SHOP LAST "FIXED IT". This ATRA affiliated shop quoted me $4200 for the rebuild and Brian was upset and surprised by that high price. Then I mentioned my shop again which he agreed to go to, telling me, "I am doing you a favor". Brian then agreed to pay ONLY for the parts through his source, saying that I don't have an out of state warranty so he isn't liable. EVEN THOUGH HE KNEW I DIDNT LIVE IN TN AND THAT MY TRUCK BROKE DOWN OUT OF STATE. I then paid to get my truck towed to the shop I mentioned and he agreed to. I was contacting Brian with every update I got. I gave him the shops contact information and told him to discuss what they need. Then I was completely ghosted by Brian and his parts source. My truck is just sitting at this other shop (MY DAILY DRIVER AND ONLY VEHICLE), so the shop that had it said since Brian was ghosting me, that he would start on it and I could deal with him later. I had to purchase another vehicle in order to get to my job. Now I have had my own issues with this other shop and their staffing issues. But once I got the truck back, I sent the invoice to Brian that was itemized so he could see the prices. This lead to argument after argument and excuse after excuse and even telling me I was committing fraud. I have so much more to say and evidence of all of this. But to conclude, I have now paid over $8,500 to have a running STOCK REBUILT transmission again, paid for a car, and been treated in the most unprofessional and disrespectful/dishonest way by this shop. I am now 24 years old and this entire time I have had more character and integrity than this shop has had. All this drama over paying for only the parts after months of issues. PLEASE TAKE YOUR VEHICLE SOMEWHERE ELSE.

I needed a basic transmission service. The staff was great and vehicle was ready when promised…read more The price was far less than the dealer had quoted. Thank you

I co9ntacted these guys to tow/haul my 14ft enclosed trailer that had thousands of dollars worth of…read moremy furniture and exe from Selmer Tn to Sulfer Springs Tx due to me and my family relocating and and these guys took care of it and was very affordable compared to all other companys i had contacted. Above and beyond great folks with a huge heart. Recommended to anyone looking for towing hauling or roadside services of any sort. Lastly I wanna say thank you all for your services and helping me and my family in such stressfull time.

Professionalism, Punctuality, Quality, Value I'd recommend…read morehighly, The gentleman was very knowledgeable and professionally mannered. They came to my home and checked my truck for me due to a noise coming from my engine and transmission area. It was determined to be some converter thing in my transmission and some other part but can't remember the name for it exactly, anyways the gentleman went and got the parts that was needed and had my 2014 Tahoe fixed by the afternoon as too I needed my truck for it being my only transportation for work and college. I cant thank the gentleman enough. +A. Thanks guys

These guys are always friendly and upfront with you when it comes to repairs. I have been doing…read morebusiness with Gateway at the other locations in Mississippi for years until I moved up here. Service times are always quoted right, and they don't mind you asking detailed questions about things that are needing repair, and won't hesitate to show you the problem if you ask, or parts that are damaged, etc. Their pricing is well within reasonable margins compared to other retailers for tires and service, but you get a "hey buddy, lemme help you out" friendly face to go with it here, not like some of the nationwide chains...

The tires for our jeep were difficult to balance and I understood because of the brand I went with…read more they also had to do the front end alignment. after getting the jeep back the balance was good and so was the alignment. very nice staff here. I think everything I requested was a good price. let me say I haven't been in the area long but will be a repeat customer.