Staff is meh. Place is clean. Lots of choices BUT: it's been a week now, still no glasses, no update, no communication, nothing. read more

Have you ever had a Doctor's office that refuses to speak to their customers by phone? Well, this is the one! Numerous phone calls go unreturned. Their outgoing message says they prefer to communicate by text. However, they do not respond to those either. And no, you can not make an appointment online. After 6 points of contact with no response, I sent an email and then stopped in to the office personally. Lo and behold, they responded to my email 20 minutes before I arrived by sending a new patient packet (No, I am not a new patient). They refused to make me an appointment until that packet was completed, despite the fact I was standing in their office. STAY AWAY! read more

Showed up for appt. Told would NOT be seen because I had a retinal tear, even though just wanted non-injured eye assessed as I am having cataract surgery on the affected side in 2 days. Wanted a contact evaluation. Would NOT see me at all because now I have medical issues with my eyes. Doctor would not tell me and hid behind his front desk person. 1. Eyes are medical 2. Nearsightedness and being over 40 increases risk of retinal tears. 3. Being over 50 increases risk of cataracts. 4. Owns, operates, and CHARGES money for extensive medical evaluation of eyes, RETINAS, and CATARACTS. If over age 40 with long term nearsightedness, this is NOT the provider for you. Will NOT coordinate care much less use tools and expertise to HELP. Go see any of the Dr. Newcomers'. They are AMAZING!! read more

Do not use this company for your vision needs. I purchased my glasses there, thr first 3 pairs actually feel apart within the first month. At that time i requested a refund. I,was told since it was past 30 days i did not qualify for a refund. I pocked out another pair of glasses which i really didnt like. Right away i satrted Having problems with the lenses fogging over, almost like they were smudged with finger prints. They only way to clean them was dawn dish soap!!! Nothing else would work. I kept going back and complaing. All i was told was that it was oil from skin!!! Totally ridiculous. Ive been wearing glasses since i was 4! Im 65 now. I know it was something wrong with a coating they put on the lense. I finally got,sick of going back and getting the same story. So i just cleaned them everytime it happened. Which could be as much as 6 to 8 times a day. Within the last week the right lense got fogged over, but this time it will not come clean no matter what i.do!!! Went back to the store where i was quickly told the woman that previously dealt with was no longer there. They refused to replace the lenses, telling me its been to long. Even though i had complained since the forst week i had them. My recommendation is go anywhere in the area besides there. Any company that refuses to back there product does not deserve your hard earned money!!! read more

I've been going here for a few years now, they have state of the art technology and the Dr is really animated and fun. He loves his gadgets. They will take an ultra high res 3D photo of your eyes and look for any signs of blood vessel restriction or damage it's actually quite remarkable. Like everyone else they do insist on blowing puffs of air into your eyes ( WHAT IS IT WITH THAT ??!! ). But at least they don't dilate them because of the fancy gadgets there's no need to. The frame selection is good - a bit higher priced but you get what you pay for extremely high quality glasses and frames with warranties and the fitters / consultants are incredibly knowledgeable on both your needs and latest fashion / styles. I will continue to come here every year. read more

I went to my vision appointment for the third year in a row now. I love Dr. Cook and the staff are all so nice & polite. My percriptions are always perfect and I've never had any problems with them. Dr. Cook has a great since of humor that hasn't changed. My percription stayed the same this year saving me from having to buy new glasses. Thank you Citrus Vision. Blessings always. Linda Howell read more

I went there for my prescription glasses which were bifocals. There was some communication issue between my ophthalmologist mind and pen . The first pair I had difficulty's with. I took them back they did right by contacting my doctor and everything is fine and can see perfectly. The only problem o have is the glasses fogging up from the Covid masks but that is not their doing. Yes I will go back the next time I need a new prescription. And yes thank you for your help. read more

ZERO stars.... Don't waste your time. Took them ONE month to get with me to tell me they would not see me for glasses. I dont get it. Awful, go elsewhere. read more

Knowledgeable staff with a great selection of frames. Quality products that make my lifestyle easier. Computer lenses that have the blue light filter, polarized sunglasses I can get with my prescription in them. The brands of frames were awesome, including Coach, RayBan, and Oakley! My contacts give me excellent vision and the comfort is great for the days I do not want to wear my glasses. Highly recommend this office for your visual needs. My daughter even has sunglasses from here that you see on the celebrities! Her glasses are in the height of fashion also and we have seen them on celebrities also. Great selection for teenagers! read more

when offices and business were allowed to open up in Phase one of the virus protocol - they DID NOT follow ANY MANDATORY protocols. They were not limiting how many people were in the lobby, there was NO social distancing, there was no one taking temperatures, not one person had on a mask or gloves, and they did not wipe down the eye machines between patients. OUTRAGE is all I can say. not to mention as soon as the doctor knew we were moving and wouldn't be patients any longer he rushed our exam and had his flunky staff run the rest of the tests AND read the results which they were NOT certified to do. and to make matters all the worse - they sent my husband the WRONG prescription contacts and REFUSE to fix the problem. they are argumentative and totally unprofessional I will be making a complaint to the Florida Board of Professionals and the Florida Health Department read more

I am returning here to continue my five star review since picking up my new glasses. The service and attention that I received made me feel so special. Stephanie fitted my new glasses on me and she did a excellent job with everything. She is very patient, kind and caring. I love my new frames & trifocal lenses and the prescription is really perfect. I strongly recommend the Anti Glare Coating as it really blocks out any glare from getting in your view. I will be keeping Citrus Vision for my Vision care needs from now on. I pray many Blessings upon them always. read more

MY husband's glasses broke into 2 pieces.. He is pretty much blind without them. Dropped them off at Citrus Vision Tuesday morning and they were replaced 9am Wednesday. Life savers!! read more

This Dr. will not treat patients who develop diabetes. He will DROP you, when you really need his help! My advice is to find a Dr. who CARES about your eyesight, as well as taking money from your insurance company. read more